Lifetime affiliate commissions is not fair!

Hello everyone  I recently put together an affiliate program for my website www.hashems.com  I went through all the trouble of having some custom programming done so that customers can actually link to one product and not just a catalog.   So now i run into a different problem.... From what I understand the cookies for affiliate referrals last for one year. Not only do they last a year but if a customer is referred to my site and make another purchase within the year, the cookies will extend for another year.   So if a customer places one or more order per year, I will be paying commission to that affiliate member for the life of that customer thats making the purchases.  That is not fair. Is there a way to limit cookie expiration dates to lets say 90 days or six months even?

Actually something does seem to be screwy here.
Why is it that I can have 2 seperate users subscribed to 2 seperate Affilate Programs yet the returned ID is the same when they log in?
http://www.thejobcourse.com/AP.aspx?ID=472&EID=13999239
http://www.thejobcourse.com/AP.aspx?ID=472&EID=13936092

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  • Affiliate commissions

    I need to set up an affiliate program, but I can not see to get it to work, and have some questions -
    I set up an affiliate program.
    I set up an affiliate and added a percentage.
    I used the link supplied to go to the website, and enter a different customer and email address
    I set up product and order (under product I also added under "more options" a commission payment percentage - trying to make it work, when the first did not.
    1) After entering an order, I go below to Commissions, but it tells me that commissions are disabled, and for the life of me I can't see how to enable them.
    Anyone know how to enable commissions?
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    Now the intention was for the client to send out Affiliate links, and they were going to enter the orders manually to create the trail of commission payments. No intention of using the shop or any payment gateway - they just want to use the affiliate program.
    Does that mean that it just won't work as it needs a payment gateway?
    3) I go to the clients details, but can't find the referrer details.
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    If I go to the referrer, their activity just shows someone used their link, and does not even show the client. Should it now show the client details.
    Clutching at straws, until I have to tell the client, Affiliate programs as advertised won't work, unless you have a gateway! and without that gateway is there is no possible way to identify the affiliate or their client.

    Well here is the answer, after many days with support.
    I could not understand -
    1) why it would not work
    2) I could not see any reference to the Customer in the Affiliate activity sheet - just a comment that the affiliate link was used.
    3) I could not find any reference to the Affiliate within the Customer data.
    Reason: It only works if the customer buys something in the shop after getting there using the affiliate link.
    In other words if they go there by the link, but close down their browser, and then return later and go directly to the website, and buys something, the sale will not be registered within the affiliates commission.
    Worse than that, by not storing the the affiliate's right to that customer's sales, it stops the use of the affiliate system for the thousands of businesses that could use the system but don't use the shop, but may enter orders manually.

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    Hi Siddhesh - yes that was a while back and am trying to remember the resolution.  I have implemented sync/async bridges (as well as async/sync bridges) successfully, so I don't mind checking your settings, particularly I am interested in the settings within the Module tab of the JMS receiver.  I can then compare to mine if you'd like.  Also if you can let me know what underlying queuing system in that target system (e.g. MQSeries?) that would be great.
    Regards,
    Keith

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