Lighroom crashed while loading new pictures.

Lightroom crashed while loading new pictures. Cannot open it anymore: cannot read cache. Downloaded a new version: my license number is not valid???? What's next?
Thanks. Dany

Sorry for the lack of info. I wasn't sure how this forum thing worked...
Here are the details:
LR 5,7 crashed while loading pictures. I was away for a moment, when I went
back to the computer, I had to reenter my session and try to reopen LR.
OS is Windows 7 Pro
Message: LR encountered an error when reading from its preview cache and
needs to quit.
When I restart it, it still shows the same message and doesn't open. I
downloaded a new version (5.7.1) and if I enter my serial number it doesn't
recognize it. If I click on Trial, it shows the same error message...
Thanks,
Dany
2015-03-25 9:49 GMT-04:00 F. McLion <[email protected]>:
    Lighroom crashed while loading new pictures.  created by F. McLion
<https://forums.adobe.com/people/F.+McLion> in Photoshop Lightroom - View
the full discussion <https://forums.adobe.com/message/7348060#7348060>

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