Light is not dimming when talking on the phone

When I make a phone call or when someone calls me, my light doesn't dim. While talking to someone my face hits one of the buttons on the phone, especially the mute button.

I've never seen an iPhone case that wasn't designed to be put on and removed by the user. I would start by removing the case and the screen protector and seeing if the phone works properly.

Similar Messages

  • Why do I mute or dial when talking on the phone? I used to not have any problems.

    Why do I mute or dial when talking on the phone? Previously I did not have an issue. The phone seems very sensitive

    The proximity sensor might have failed on your phone.   That's what forces the phone to dim the screen when you bring it up to your face.

  • Since I installed Lion on my macbook the LED light does not pulse when I close the screen - the sleep function does not work.

    Since I installed Lion on my macbook the LED light does not pulse when I close the screen - the sleep function does not work neither when chosen after pressing the button nor chosen in the apple menu..

    I have had the same problem but on another forum it was suggested that disabling internet sharing would solve this. This fix seems to work on my machine - why it works I do not understand

  • My voice does not reach, but talking on the phone

    My phone is changed to 2 times the new phone. My voice does not reach, but talking on the phone. sometimes locks up my phone. throws and is reset when the white screen. Turkey also could not be repaired. I wonder what I have a problem? . I can not use my phone for 3 months.
    thanks

    Hi,
    troubles
    My voice is not heard by telephone, during a conversation
    phone locks up constantly. starts again and the screen stays white
    was given two times a new device by device service,
    but the problem continues
    After making icloud can restore?
    ios version =5.0.1 iphone 4
    Thanks

  • Random restarts when talking on the phone on iOS4 and 4.0.1

    Random restarts when talking on the phone on ios4 and 4.0.1. I have tried restoring the factory settings as if the phone was new, but this didnt help, it only wipes it and re-installs 4.0.1, i thought it would be 3.1.3 as this was the factory os that came with it.
    So do not upgrade to ios4!

    thanks nick, i found the thread:
    http://discussions.apple.com/thread.jspa?threadID=2471090&start=735&tstart=0
    ^if anyone hasnt seen this

  • I have an apple iphone4 im facing the problem that my phone senser is not working when i rotate the phone in videos or music play there is working from the senser can u tell me what can i do for this....

    i have an apple iphone4 im facing the problem that my phone senser is not working when i rotate the phone in videos or music play there is working from the senser can u tell me what can i do for this....

    If you double tap the home button, and then swipe your finger to the right, make sure you DO NOT have the Lock Orientation button enabled.
    You know it is disabled if there is no padlock in the middle of the icon.

  • View only works in one direction,will not change when I turn the phone

    view only works in one direction,will not change when I turn the phone

    Is the rotate lock on?
    http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/

  • Can barely hear the other person when talking on the phone

    when using the phone function i can barely hear the other person on the line.. the speker volume is at the max.

    remove the thin plastic cover, its not the protective kind its a shipping one. It is covering you ear piece.

  • 5s phone makes a loud sound and vibration when talking on the phone. Any advice on this?

    Need help with this.. iPhone 5s makes a loud sound and vibration while talking. So bad you have to hang up and call back. I have been to Apple and they have replaced the phone 3 times and still having the same problems

    My 5s did exactly as you describe only on the left side of the display.
    I exchanged mine as this is unacceptable and does not bode well for long term durability (on the creaky units).
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  • Why won't my keyboard move when i rotate the phone

    my keyboard will not rotate when i turn the phone sideways. any solutions?

    does the rest of the app rotate?
    if not then it's because not all apps support rotation

  • The light on the back of my phone will not turn off, even when I turn the phone off. Help?

    The light on the back of my iphone 4s will not turn off. Even when I turn the phone off the light stays on.  Can someone help? I did notice that the camera on the back has a little bit of moisture. (I have 3 small kids).

    You will need to have the hold switch replaced.

  • When I am talking on the phone, is there a way to shut off the screen so my face does not press buttons?  I am using an Iphone 4.

    When I am talking on the phone, is there a way to shut down the screen so that my face does not touch the buttons?

    It is supposed to shut off on its own. Some users have reported cases or screen covers that have interfered with the proper functioning of the proximity sensor. If you've removed those and cleaned the screen and still have the same problem you may have a defective proximity sensor. You may find more information by doing an internet search for "iphone proximity sensor."

  • Does anyone get a vibration sound when talking on the iPhone6? It doesn't happen all the time and happens with talking to different people.

    Does anyone get a vibration sound when talking on the iPhone6? It doesn't happen all the time and happens with talking to different people. I have tried to troubleshoot it, but can't find a answer.

    Hey CEVYNBARRY!
    Here is an article for you that will help you address this issue:
    Troubleshooting "A connection failure has occurred", "The specified server could not be found" or similar messages
    http://support.apple.com/kb/ts1843
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I just bought iphone5s recently when I turn the phone on with touch ID. I get o flashing light on top left on da phone I wonder Why??

    I just bought iphone5s recently when I turn the phone on with touch ID. I get o flashing light on top left on da phone I wonder Why??

    Unfrotunately, this sounds like a dead TC.
    - also, the picture does NOT pick up the 2 airport expressess in the house that I used to extend the wirelass network on the previous TC
    - there is no option to extend the wireless network
    You need to reconfigure the Expresses to rejoin the TC's network via a factory reset.

  • Why doesn't Skype not close when you click the X b...

    I'd like to get some input as to why Skype does not close when you click the red X button on the top right corner but rather only gets minimized. It's frustrating and makes no sense at all. The only way to close Skype is to right click the icon in the tray and choose "Quit Skype."
    I'd like to understand why this useless feature exists. It renders the minimize button ( - ) useless, which is only two squares away from the X button. 
    Please don't proceed to list other programs that do this (i.e. some antivirus software) as that was not what I asked. It's standard for programs to close when the X button is clicked, as will happen momentarily when I click the X button on my Chrome browser window when I'm done typing this quation. Thanks

    What he was talking about was setting it to ""run as administrator" in the shortcut/executable as you should know that would run the application in a true administrator mode (like Windows XP) vs. the default crippled administrators group in Windows.  I personally have not had to do this since I have not run into the issue but for those that have, people claimed it has helped/resolved the issue.  In regards to following UI interaction rules, it does as it actually closes the form.    Skype doesn't send an additional closure to the resident system tray icon form because it's a memory resident communication program.  Some programs give you that option, others don't.   Geforce Experience is one of the latest programs I use, that doesn't.  Nobody forces anything on you.  If you feel your family is "forcing" something on you, you always have the option of "forcing" something on them or suggesting another method you prefer  in order to stay in contact with you.  In the end that's a family issue, not a Skype one.
    If you want to close Skype down in one click you can do so using the provided shortcuts in the following thread.  You can also assign those shortcuts hotkeys or assign them to a key on your keypboard/mouse using additional key mapping software to completely close Skype with the press of a single button.
    http://community.skype.com/t5/Windows-desktop-client/How-to-quit-Skype-with-keyboard-shortcut-on-Win...

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