Lightening Strike - restart stuck on white screen (with logo)

Power just went out and now our iMac ('11) wont restart. When I power on, the start up sound plays and then a white screen with the apple and an spinning circle underneath. After 10 mins, I shut it down and tried again. Any ideas?

ChipandTaz wrote:
dumb question but what I looking for? I did it and then got a screen of stuff and then a prompt. When I typed "exit" to boot system, it locked up.
I think it was hanging anyhow wasn't it. The idea behind the verbose was to see what was going on in the boot proccess just prior to it hanging. What was it doing? I assume not a fsck since that would be a disk check (like Disk Utility repair) and that migh take longer.

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Mac mini stuck on white screen with logo during startup

Hi,
For the past couple of days my mac mini has been stuck during startup. It plays the startup chime, loads the white screen then the logo appears and it freezes there.
The RAMs were upgraded a few days ago, but it worked fine for a while after that.
Nothing is connected to the mac mini except the monitor, wireless keyboard and mouse. I have tried removing the power cord from the wall for some time, but it is still refusing to start up. I have also tried cmnd+options+p+r to reset the PRAM but nothing changed, I'm not even sure if this applies when startup isn't complete.
Please help.

Mac OS X: Gray screen appears during startup
When it says boot using install disk you can, if you have Lion or later, boot using Recovery:
OS X: About OS X Recovery
What model MIni?

Macbook stuck on white screen with apple logo. help please

I have a macbook (black model) and while I was surfing on internet it is frozen. so I shut it down and restarted. When I restarted, it stuck on white screen with gray apple logo and seems like booting but nothing happens.
after that, I restarted again and put installation disc (leopard) without pressing any key and it opened normally. I backed up os with time machine but in one hour it is frozen again.
restarted again but this time it did not boot normally. so i tried booting from cd with c key, it opened installation screen. I have opened disk utility top repair disk, but when I click on disc image, repair / verify disk buttons are unavailable to click and S.M.A.R.T status is not supported.
After all, I tried to erase and install system several times, but after language section when I click agree to terms and conditions, mac freeze again.
So, I do not know what to do. Any help please?
Note: I already tried PRM and Safe Mode. (after safe mode it took me to installation screen again and nothing changed.)
Any help would be much appreciated!
Uptade: Also, opened system profiler and clicked on Serial-ATA, it seems loading but do not show any info. stucked again! help please
Message was edited by: burakbey

HI,
*"I have opened disk utility top repair disk, but when I click on disc image, repair / verify disk buttons are unavailable to click and S.M.A.R.T status is not supported."*
You need to select "MacintoshHD 10.5.8 not "disc image" in order to run Disk Utility and Verify and if necessary, Repair the disk.
That's why you are seeing this dialog.
*are unavailable to click and S.M.A.R.T status is not supported.*
Also, run the Apple Hardware Test.
http://abclocal.go.com/kgo/video?id=7011117
Carolyn

Brand new MacBookPro 13" , Stuck at White Screen with gray apple and spinning gear.

Brand new MacBookPro 13" , Stuck at White Screen with gray apple and spinning gear.
This MBP apparently didn't come with a DVD and safe mode ( holding shift at boot up ) isn't working.
Any ideas would be most appreciated.

Call AppleCare. You should not be having problems with a brand-new machine.

Ipad mini stuck on white screen with apple logo

I have a new iPad mini. only had it 2 weeks. used it this morning everything was fine. pluged in to charge, when I came back it is stuck on white screen with apple logo. I tried to reboot. that did not work. please help.

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

My MBP wouldn't start this morning, it was just stuck on white screen with grey logo and fan running. I replaced my magsafe power cord and resolved starting issue. Now I can't connect to internet and iTunes won't load??? Help?

This morning I was just getting the white screen with logo and status bar with fan running. I thought it was an issue with the power adapter so I went out and replaced it. MBP will start now, but won't connect to internet. I have full wi-fi signal. Also, when I try to launch iTunes, it just quits right away. Please help?
-A

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

On boot up, just white screen with logo and windmill. Forever! Can't get out.

On boot up, just white screen with logo and windmill. Forever! Can't get out.

Backup in case your disk is failing. (Post back if you need instructions on how to do that w/o booting OS X.)
Start up in Safe Mode; http://support.apple.com/kb/PH14204?viewlocale=en_US
If it boots reliably in Safe Mode then it is probably a software issue. Post back for more instructions.
Reset PRAM: http://support.apple.com/kb/PH4405
Boot in Recovery Mode. (Hold down the Command (⌘) and R keys as your computer restarts.) Run Disk Utility. Click on the upper left system disk icon. Does S.M.A.R.T. report “Verified”? If not the disk is failing and will need to be replaced. Click on the icon underneath and indented to the right, usually called “Macintosh HD”. Repair Disk. It should finish normally with a green OK message. If it does not try to repair it again.
If it will not finish with the green OK message then use Disk Utility to erase the drive and then reinstall OS X. (Be sure you have a backup before erasing the disk. Post back if you need instructions on how to do that.)
If it repaired all errors and is still not booting normally, reinstall OS X.
If it is still sick after all these steps then the disk probably needs to be replaced or it could be a disk cable. You replace these inexpensively and fairly easily yourself or take it to an Apple store for them to do it for you at a higher cost. If it is still under warranty or AppleCare have Apple do it for you for free. You may want to have Apple check the health of the system and disk before repairing it yourself. Post back if you need instructions on replacing the disk and/or testing the disk cable.

My computer is stuck on loading screen with logo and spiny thing

Hi my dads friend gave me his old iMac it was the computer and mouse no keyboard and it stuck on loading screen with logo and spinny thing he said it could be curruption in the software or chip out a few millimeters or something with the hard drive any help?? Please

I'm having some difficulty in understanding you.   What is mdnsresponder?   How can you edit files if you can't get past the blue screen?   What are you using to post these messages on the forum?
Let me suggest the following and see how you go.
Do you get the ‘Orchestral’ start up tone when you power up?
You might try this.
Shut down the machine.
Disconnect the power cable.
Wait about 15 seconds
Reconnect the power cable.
Wait a few more seconds.
Press the power button to restart.
If there is no change ...
Try to start the system in Safe Mode.   You can do this by restarting the machine and holding down the shift key as soon as your hear the start up tone.
More information on >>>      http://support.apple.com/kb/HT1455
If the system boots in Safe Mode you could have a software issue and may need to reinstall the OS.    Which is why I asked if you have or can get the original DVD.

Stuck in White Screen with pin-wheel on start-up

Hi everyone,
Have been having a few probs the last days, most likely since upgrading to 10.5
I restarted my G5 today because an application kept failing to launch. It's now not booting up, it is stuck on the white screen with the apple logo and pin wheel and doesn't go to the blue screen. After a few minutes the fans have built up to full speed but nothing else is happening.
I have noticed that following the start up sound (black screen) there is a flash of a folder icon (in Classic style format) followed by a question mark (both very temporary, split second) before going to the white/grey screen.
I'm not sure what to do from here and would appreciate any suggestions.
Many thanks.
m@

Hi Samsara - thanks for the comforting comments!
I'm going to go ahead as you recommend - it's a two hour trip to my nearest Apple store (and even then it's in Yikesville so I'm expecting Vikings for tech specialists but we'll see!)
With regard to a new machine, I feel like the day is looming - I use the computer predominantly to run audio recording software which, with plugins, is very CPU intensive and I keep hearing about how the later machines are so much more capable. The other option maybe to increase my RAM but again, for the cost perhaps I should bite the bullet and upgrade the system totally. I don't know, maybe I'll have talked myself out of that option by morning!
Happily, in a stroke of rare genius, I had shifted key files to an external HD earlier this week and have been running Time Machine so there is a full back-up of everything sitting on my desk.
But I do appreciate you highlighting that a new HD is relatively inexpensive and the suggestion that I don't necessarily need to go breaking the piggy bank to get a new machine... it was certainly feeling that way earlier today!
Cheers - Matt

HELP-- N97 stuck at white screen with nokia logo

Kindly help anyone. I installed lifetime free ovi maps on to N97 via computer and it worked initially. Then all of a sudden everything went black and phone restarted itself and since then it is stuck on the white screen with nokia logo.I have taken out battery umpteen times and everytime it is stuck. Won't go beyond this point. kindly help

@tcwlam-if yougo to the website, you can download the app as a .sisx file, and you can just load the file onto your phone and install it there.
@silvervectra- I'm guessing you downloaded it and just installed despite the compatibility warning? The problem why this is still not available to the n97 is likely due to software incompatibility, which is why it will be delayed to come with the new firmware. If so you just bricked your phone due to you not wanting to wait, congratulations (insert really sarcastic tone)! Anyway, just do the hard reset. Hopefully it would fix it and uninstall the ovi maps. Otherwise you would likely have to have the guys at the Nokia Care Center reflash your phone and roll back ovi maps.
Message Edited by chanchan05 on 23-Jan-2010 11:14 AM
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Mac stuck on white screen with apple logo at startup

It's a few days i have this issue.
When i turn on my macmini (late 2009) it does the startup sound, but when the white screen with apple logo appears it stucks on that screen.
To solve this problem i have to unplug the power connector, when i restart it works normally.
This happens randomly, not at every startup.
I switched from normal HD to ssd HD (brand new one), i have the same problem with both HDs.
Since black outs are not good for computers i woult solve this problem.
Does anybody have my same issue or know what's wrong?
Thanks!!!

Hello, tough to tell what it might br.
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964

Computer doesn't boot, stuck in white screen with Apple logo

I got a friend that has a MacBook 2.0GHz, Black. The computer had some sort of problem so he took out the HD and placed it into another computer (MacBook 2.2GHz, Black). For some reason whenever the computer boots, it gets stuck in the white screen with the gray Apple logo, and shows up a bar, as if it's loading some sort of firmware update. It never advances, and it doesn't go thru.
If he takes the same HD and puts it into an enclosure, first it would take a while to mount in another computer, and afterwards it would give some errors, but now it doesn't even load.
Before he had the issue with his original computer everything was working fine, and there was no update going on when the computer got broken. The problem that that computer has isn't related to the HD.

If you have physically removed the drive and connected it to another computer and it "took a while to mount" then it sounds like the drive itself is failing. Hopefully he maintains backups.
Boot the MacBook in "verbose" mode (press and hold down option+v while powering up)
http://support.apple.com/kb/HT1492
In this mode you will see all the boot messages scroll by instead of the typical white screen with Apple logo. You will likely be able to see messages indicating what the computer is trying to do -- for example messages indicating that having failures or retrying to read the hard drive.
The access arms on hard drives have to be precisely located above the "tracks" on the disk in order to read data. As the drive ages & wears, the accuracy of the arms can become sloppy, causing the read/write head to no longer be precisely located over a track. This results in failure to read correctly. Most drives have a useful life of about 5 years -- after which the failure rate will go up substantially. Fortunately, replacement hard drives are cheap.

Stuck on white screen with apple logo

A few days ago my macbook pro started making a weird buzzing noise and froze. I waited for a while until I shut it off. When I turned it on again it froze at a white screen and after a few minutes it was a white screen with the apple logo.
I kept waiting, and after a while my mac restarted and it happend all over again. I then tried to find something here to help, and I tried everything!
I tried the disk utility thing and when I tries to verify the Macintoch HD it said "The volume could not be verified completely. Error: This disk needs to be repaired. Click repair disk." I did that, but then it said "Error: disk utility can't repair this disk... Disk, and restore your backed up files."
what should I do now?
Also I tried the safe mode thing when I start up the machine, but that doesn't seem to work either.
I haven't backed up my files either.. So, I don't know what to do, and I don't want to lose my files. Can I do something about that? Please help me!

HI,
*"I have opened disk utility top repair disk, but when I click on disc image, repair / verify disk buttons are unavailable to click and S.M.A.R.T status is not supported."*
You need to select "MacintoshHD 10.5.8 not "disc image" in order to run Disk Utility and Verify and if necessary, Repair the disk.
That's why you are seeing this dialog.
*are unavailable to click and S.M.A.R.T status is not supported.*
Also, run the Apple Hardware Test.
http://abclocal.go.com/kgo/video?id=7011117
Carolyn

STUCK on white screen with battery icon in the middle with RED LIGHT

I have BB curve 8900 and my BB shutdown by itself yesterday and it wont start on again !
so i charged it the red LED start to show and white screen with battery icon in the middle it looks like empty battery, and stuck on it and sometimes it keeps spinning over and over again until it bcome black screen then it starts the same begining !
I tried the hard boot by taking the battery out for sometime and reinstalled it but it didn't work. I even try putting a different battery (friends battery) but still no joy..
and the main catch is if i try taking out the battery and plug the charger or connects it to the laptop it does the same thing without even any battery in it.
So is it really a Battery problem or the OS problem.?? (If its a OS problem, can u install it myself at home.?
Waiting for the reply
Thanks
Jasdeep Jolly

jasdeep_jolly wrote:
if it does not boot then..??
Well, you need to do as suggested first.
Then, if not: If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Stuck at white screen with grey apple logo

When I turn on my MacBook Pro, it is stuck at the white screen with grey apple logo. What do I do?
Thank you!

I was looking at this and it helped! http://support.apple.com/kb/TS2570
1) Disconnect, test peripheral devices and network cables - didn't work
2) Perform a Safe Boot - didn't work
3) Reset the NVRAM / PRAM - worked, yay!

Lightening Strike - restart stuck on white screen (with logo)

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