Lightning charger cable issue

I Have an iPhone 5, my daughter has an iPhone 5c & an iPad mini. As you are aware they all use the lightning charger.
I've had to replace my cable for my iPhone 5 as it seemed to have the same issue as the majority of other people have with this cable. Now Im having to replace the cable for my daughters iPad mini, which is now costing me another £15, which I consider to be unfair. When there is clearly an issue with the cables and it's something that is needed, so I'm being forced to pay for something that is clearly not built to last.
Do you consider this to be right?

I've got an iPad 3 and never had to replace one. I have an iPhone 5 and 7th Generation iPod Nano, with spare cables and never had to replace any of them either. Apple will replace your cable under your 1 year warranty as long as it is not accidental damage.

Similar Messages

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    If a connector is missing then the cable is damaged and will no longer work as expected or at all. Get a new cable.

  • HT5521 How to test Lightning Charger cable

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    I've got an iPad 3 and never had to replace one. I have an iPhone 5 and 7th Generation iPod Nano, with spare cables and never had to replace any of them either. Apple will replace your cable under your 1 year warranty as long as it is not accidental damage.

  • Are lightning charger cables covered under 1 year warranty?

    I bought my iPhone 5 last December and despite trying to take extra care of it, the cable has a kink at the base of the adapter that prevents it from charging my phone unless it's situated a certain way. I was wondering if I could take it into the Apple store and get it replaced because it's been less than a year since I got it?

    Yes.  For best results, make a reservation at the Genius Bar and bring the iPhone with you.  That way you'll be in, out and on your way within a few minutes.

  • My apple lightning charger is not working after the ios 8.2 update.

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    Hi mmclain123,
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    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Have a good one,
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  • Charging cable needs to be adjusted to charge

    When hooking phone up to the lightning charging cable I have to adjust its position in order for it to charge.  I frequently clean out the lint at the connection site. 

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  • IPhone Lightning charger replacement

    I recently bought an original apple 6.6' lightning charger cable from bestbuy and the end ripped and it is not working anymore. Is this product covered under my one year warranty? Also do I have to provide a recipt to have it replaced?

    The lightning cable does have a warranty. You may have to provide a receipt to show when you purchased it, since it was not from an Apple store. Then make an appointment at the Genius Bar to see about the warranty replacement.

  • Core MIDI from iPad Mini to Mac via lightning USB charging cable

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  • Genuine Apple lightning charger not working with my iPhone 5S. a notification comes up that's says 'this cable is not a genuine Apple product and may not work reliably' and although the charging symbol comes up, it does not charge

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    Well, if this problems is so old I think it is strange that Apple hasen't fixed the bug long time ago, and certainly after the release of iOS 8.1.
    Well, thank you very much for your answer, Lawrence Finch. I think the best thing to do is to send the phone to repair, if there is no solution to fix this by my self. I will anyway call the Apple support tomorrow, but I don't think they will illuminate me...

  • My iPhone 5 only charges with my lightning port cable and only on one side. I've tried buying a new cable but that doesn't work.

    My iPhone 5 only charges with my lightning port cable and only on one side. I've tried buying a new cable but that doesn't work.

    Since there's no one side on a lightning cable, make an appointment with genius bar for an evaluation.

  • Lightning cable issues

    My charging cable has completely stopped working, it came with the iPhone5 I purchased in November. Will Apple replace this?

    They should.  I just replaced the one from my iPhone 5 purchased on launch day, and all I had to do was give the bad cable to the guy at the genius bar, and let him see the serial number from my iPhone.  In fact, I had 2 cables replaced that day and there was no problem replacing either one.
    Have you tried restarting your iPhone to make sure it is a cable problem first?

  • Even genuine iphone 5 usb charging cable does not work for an year?

    I have bought an iphone 5 last year. With it, came the  original apple genuine iphone 5 lightning USB cable. It did not last for half year. I had to buy another original apple iphone 5 similar cable and it was gone within 3 months. I dont understand is it cable manufacturing problem? is apply selling fake cables? It is really annoying and I am really angry that such a reputed company cant give/ provide proper long lasting cables.
    My experience with these two genuine cables was that after some months of  usage, i used to observe even if its plugged it would not charge, or if you push it hard its charging. Firstly, I never keep my phone charging all time. Then how the hack can the charging cable die? or problem arise. I bought the phone and the charging cables when I was germany. I had to buy a 20 euro local companys USB charging cable after above two stopped working with no signs of damage. I have also tried cleaning the charging jack or socket where cable is inserted. It did not help. This local charging cable started to torn out automatically and it got fully damaged, Now I am in India, I bought another cable of 10 euros and it is just two days, it would not charge again.
    I am really furious now whether you use original or local USB cables they dont last for even a week? what the ****?
    Do I need to really pay for those portable charger with a big price tag, that my problem will be solved? very very upset. I never have any complaint with the phone, but the charging catastrophies, really ****** me off. I think of going back to other mobile brands like samsung or nokia where there is never a charging issue or battery drainage issue once you charge its goes for days or it  is also expensive buy a nokia or samsung charger if lose it or break it. but for iphones its really bugging situation and not just me many people around the world are having sick problem with iphone brand with charging ISSUES.
    APPLE PLEASE SORT THE PROBLEM OR SELL the PORTABLE IPHONE CHARGERS (WIRELESS) CHEAPER so that we dont have to use these silly little lightning cables. or I fear my APPLE I PHONE 5 is not genuine or its FAKE.
    PLEASE HELP>

    Look closely at the way you handle the cables. I have never had any cable, Apple or third-party, fail on me.

  • HT203284 Third party accessories no longer supported... All my charging cables were great before the latest ios update, why?

    Third party accessories no longer supported... All my charging cables were great before the latest ios update, why?

    I don't know which accessories you have, but the 'better' ones are usually made with Apple's cooperation. Stuff from Targus, Kensington, Belkin and the like.
    Ive used a belkin and Onn lightning cable with my iPod with no error messages.
    You SHOULD  be able to keep using the accessories and just ignore the warning. But I say should because that may not be the case with everything.
    The issue stems from various incidents involving shoddy third party accessories malfunctioning - sometimes quite spectacularly. But the headlines never read 'cheap knock off cable shorted out' they read 'iphone burst into flames'

  • Why is the charging cable not working on iPhone 6?

    Hi guys,
    I just bought a new iPhone 6 and i'm very happy with the phone itself. Natural upgrade from my old iphone 5. But i kinda feel ripped off by the following: I bought an official apple 2m lightning charger at an official apple seller about 6 months ago for about 30 euro (don't know the exact price). Worked perfectly with my iphone 5 and allowed me to use my phone in a better way while lying in bed. But when i try to charge my iPhone 6 with that charger it says that the asseccory isn't supported by the phone. It really ****** me off. Why is an official apple charger not supported on the iPhone 6?

    Does the charger-cable that came with the iPhone 6 work properly, does the extra charger work correctly with other devices?  If so, could be an issue with the extended cable matching the new iPhone.  You could take it to an Apple Store Genius Bar and have the techs check it to see why it won't work with the new iPhone.  Could be the resistance is too high for the new iPhone.

  • HT1476 My apple lightning charger isnt charging my iphone 5

    My phone is having a very hard time charging with the charger inserted. It is a standard issue lightning charger and the power goes in and out. Not sure what to do because my phone is dead and it won't charge now.

    Lightning Cable and iPhone are both covered by the 1 year Warranty. Make Genius reservation and take both to Apple Store so the issue can be resolved.

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