Lightning USB Cable not working

My lightning USB cable stopped working today. I tried to plug it in and it didn't charge my phone so I unplugged it and saw that one of the sides of the iPhone hookup looks kind of burned abs chipped off. I would post a picture but I'm not sure how.
I just bought this iPhone 5 2 weeks ago, so I'm a little disappointed. Do you think apple will supply me with a new one?

I suspect that they will, but the only way to find out for sure is to contact them. Use the correct phone number on this page. Alternatively carry the phone and cable in to an Apple retail store or service provider.
Note that the Apple accessories for the iPhone fall under the same warranty as the phone itself.
Best of luck.

Similar Messages

Media transfer mode via usb cable not working

Hi. Can someone please help me. Whenever i connect my phone via usb cable, the media transfer mode is not working. Only the mass storage mode works. Im not sure what happened. Please!! It'll be a big help. I need the computer read my device. Suddenly it wasnt able to detect it. The usb cord in using are all good.

To solve the issue, open Device Manager on your computer to reinstall the driver for your device while your device is connected with your PC via a USB cable.
Microsoft Windows Vista and 7 users
To open Device manager on your computer
Click on the Start button.
In the Search box, type device manager, and then press enter.
Microsoft Windows 8 users
To open Device manager on your computer
Click the Desktop Tile to open the Desktop.
Click >> at the bottom right of the taskbar.
Select Control Panel from the Menu.
Select Device Manager from the list of control panel items.
Note: If you do not see the screen with the Device Manager option, click the View by drop-down menu and select Small icons.
Microsoft Windows XP and 2000 users
To open Device manager on your computer
On the desktop, right-click on My Computer and click Properties.
In the System Properties window, click the Hardware tab.
In the Hardware, tab click the Device Manager button.
To reinstall the drivers for your device
Scroll down to the Universal Serial Bus controllers (USB section) of the Device Manager window.
Look for an MTP Device: Media Device, Unknown Device or any other reference to your phone. Click on this entry and choose "Uninstall" whilst leaving the device connected.
Wait a few minutes, and the computer will reinstall the drivers for the device.
Now, the phone is accessible via Computer/My Computer on your computer.
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USB cable not working

Everytime i connect my USB it is not detected by PC....... I have tried with other PC'S but in vain.......
Wht might be the problem??????????????????????????

Those nothing happen when you connect your phone to the computer? Have you tried other USB slots on the PC? Does the same thing happen on other PCs?
You have to be more specific, otherwise helping is very difficult!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Hey, I just bought an ipod touch 5th generation, but my lightning usb is not working anymore.

It didn't got wet, neither is phisicaly damaged... the problem is i'm not from the US (where I bought it) so I can't use the warranty.

Is it? okay well today I went to my capital city where there is an Apple Store, and they said the warranty is not international! I'm from Ecuador btw.
I don't know what to do since no one I know is traveling to the US in the near future.

TS1538 New Lightning-USB cable solved problem

Got this problem with provided Lightning-USB cable. Occured on 2 different laptops running Windows 7.
Received a new cable from iStore which reliably worked on the same configurations.
Old cable sometimes worked when removing both ends and plugging in again.
Or when using the described trick of taking a new picture and removing the cable.
Old cable seems to work reliably on an older PC running Windows XP.
Not very convenient, so i am glad that the new cable works reliably.

Contact Apple > Contacting Apple for support and service
I think it comes with a one year warranty.

TS2634 why will my charging cable not work on my ipad?

Why will my charging cable not work on my ipad?

Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. WHen you see the silver apple, let go and let it reboot then try again.
Try unplugging/replugging the cable. I can't tell if you have a lightning or older 30 pin cable, but if you have the 30 pin one it can look like it's in but not be making a total connection.
Look in the port, do you see any dust or lint? THat can mess with the connection.
Are you trying to charge via USB or plugged into the wall? It's best charged plugged into the wall with its supplied power block.

4530s DC CARD or USB BOOT not working even if it has this option in bios

i just posted a message but i think it's in the wrong section..
http://h30434.www3.hp.com/t5/Other-Notebook-PC-questions/sd-card-boot-and-usb-boot-not-working/m-p/9...
Hi, i just got a HP ProBook 4530s , I5 processor, Intel HD 3000 , i have a problem with it, i can't boot on any usb or sd card, i tried all linux versions i could find and also some live windows and bartPE, on my sd card i get the "Disk read error" as soon as i choose the booting device and on usb it goes a little bit further i can see the linux logo some processes starting and then same error related to write on disk, the sd card and usb are not in read only mode and on my other laptop a older one 6730s everything works...
Also all the usb and sd card work perfect in windows, when i boot from internal HDD.
Is there a fix for it?? Or can anybody that has this laptop test if it works booting from usb or sd card, maybe it's a problem with this unit..
i have tried all available bios verions and various usb devices but as i said the usb sticks all worked on my other laptop but not on this one.
Oh and also is there a bios option to stop virus check on boot? as far as i could test that is the only option in bios that is not there and i can't test with it ON/OFF.. any help would be apreciated because i can return the laptop for 30 days and i allready have it for one week. and i really need this option to work.
PS - sorry for my bad english but i'm from Europe

Quote from: Svet on 13-May-12, 00:13:31
do >>Clear CMOS Guide<< with power cord removed
Yes, I've tried this. I pulled the power cable, waited two minutes, hit the CMOS button, and also removed the battery, and waited another minute.
After which, I loaded optimized defaults, but the problem remains.
Thanks,
Ice Piq

V570 - USB Ports Not Working

Please forgive me if I posted this in the wrong section! First thread!
Recently, three out of four of my USB ports decided to stop working. The one USB port that works is a USB 2.0 port that is located between the microphone jack and the DVD drive. There is also a eSATA / USB combo port. The eSATA portion works fine, but the USB does not work. At first I suspected that the USB controller was probably starting to fail. I don't understand why all but one USB port functions properly.
I have tried reinstalling the chipset drivers, updated my BIOS, and I tried to see if the ports are recongized in Linux. None of those work. I also checked the ports to make sure there are no bent pins. My warranty period just ended so I was wondering what I can do now. I don't mind opening up the computer, as long as I know what to look for.
Thanks in advance!

hi idaggerpwn,
The USB board must be bad. Try to re-seat the cable from the USB board to the motherboard and check. If this doesn't work, check if the USB ports are somehow disconnected to the PCB. If they are, you will need to hire an a technician with board level soldering skills to reconnect them or you can contact lenovo for service to replace this part. (fees may apply)
Check page 78 (see #10) of the hardware maintenance manual (HMM) for the USB board location. To access the USB board see page 53 of the HMM.
Best regards,
neokenchi
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Iphone 4S will not charge, error that USB device not working, found any suggestions?

iphone 4S will not charge, error that USB device not working, found any suggestions?

Hello Chambless,
The troubleshooting steps below can help get your iPhone to charge.
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Cheers,
Allen

After installing iPhone Configutilities in my Mac, Personal Hotspot using USB is not working! Please help, I am using 10.7 Lion OS

After installing iPhone Configutilities in my Mac, Personal Hotspot using USB is not working! Please help, I am using 10.7 Lion OS

Did you talk to your carrier?

Windows 7 (Ent) Sp1 on server 2012 R2 HyperV, RFX USB redirection not working

Hello,
I currently have windows server 2012 R2 with HyperV installed. I have built two virtual machines. A windows 8.1 and Windows 7 sp1. Both are enterprise editions
For RemoteFX the hypervisor is using a Zotec GTX 760 GPU. It recognizes it and uses it to apply remoteFX adapter on my Windows 7 Sp1 VM.
As you are aware I do not need to use a GPU to enable RFX on my Windows 8.1 it can do this without the need of a GPU.
Using an RDP client( v8.1) I can connect to my Windows 8.1 VM with a USB headset,memory Key or a printer and they all enumerate on the Virtual machine. The driver for each device installs
and I can use the device without any issues.
However this issue lies with the Windows 7 SP1 VM. I can connect to it via RDP( Same client) but I cannot redirect any devices to it. I have installed the latest integration services available on the VM. I have ran all updates available.
Because I have ran all updates the rdp version on the VM is running v8.1.
Previous to installing the updates USBr still was not working
I have enabled the following group polices under remote desktop services on the Windows 7 SP1 VM :
RDP 8.0 -- Enabled
Configure RFX -- Enabled
Is there a known issue with USB redirection not working on a Windows 7sp1 virtual machine hosted on server 2012 Hypervisor ??
Many Thanks
Brian

Hi,
According to the log above, I found that we run the script on both Server6 and Server7. Errors as below:
Server6: Conversion is not supported in restricted language mode or a Data section.
Server7: Couldn't figure out valid servers from the specified destination scope. Check your parameters and try again.
Since we can only run the RollAlternateserviceAccountPassword.ps1 Script on CAS server, the script not works well if Server6 is MBX server.
For Server7, based on the error message, it seems you still have no right to run the script/cmdlet.
Please add your account to Organization Management Role group(ADUC->domain.com->Microsoft Exchange Security Groups) to test if possible.
By the way, from Technet:
You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "Client Access Security" entry in the Client Access Permissions topic.
Client Access Permissions
http://technet.microsoft.com/en-us/library/dd638131.aspx
Feel free to contact me if there is any problem.
Thanks
Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

Dual-Boot; Restart and boot other o/s USB devices not working

I have issue with my msi z97-g43 mobo and Windows dual o/s PC.
Booting with win-8.1, USB devices working very well.Restaring windows 8.1 have NOT any issue.
After shutdown & start PC, choosing to boot windows 7 on bootmanager, USB devices not working in Win-7.
System no hang or occur any error/BSOD message.All startup programs run as normal.
I tried to re-plug usb devices but notting happens... Still not working
But after the win-8.1 shutdown, if i switch off PSU power button, watting ~1 munute for discharge.
After power up PC and boot with windows 7 all usb devices works normaly.
I checked all internal connections. 2 times disassembly all hardware and re-built system, nothing changed.All windows updates and latest drivers installed.
I'm sure other H/W is OK, but I thnik this mobo have a fault.

Thank you for reply.My PC system specs:
CPU:    Intel Pentium G3258 3.2ghz
Board:    MSI Z97-G43 /Bios: Ver. V17.7
MEM:    G.Skill Ripjaws 2x4gb DDR3-1600mhz cl9 1.5v F3-12800CL9-4GBRL
VGA:    Sapphire AMD Redeon HD6670
CASE:    Zalman z3 plus white (5x 120mm fan)
PSU:    Thermaltake Litepower 500w (12v1+12v2=36amp)
HDD-1:    Seagate 1TB ST1000DM003 /HDD-2: Seagate 2TB ST2000DM001
COOLER:    Akasa 92mm PWM Blue Led
OC:    CPU:Default /MEM: X.M.P mode=1600mhz 9-9-9-24-2t 1.5v
O/S:    Win7 x64 PRO + Win8.1 x64 PRO (Genuine)
All hdd's have MBR based partition table.Windows 7 & 8.1 installed in non-efi mode.In BIOS Boot sequence is setting up to non-efi Boot(system) drive as primary.
Before I suspect maybe have a short circuit to pcb or similar thing cause this issue.I take out all parts outside the chassis, and ran this system on the antistatic bag and box.Nothing has been changed.
I have Cooler Master Devastator(MB24 + MS2k) USB keyb+mouse set and tplink wn722n usb wireless dongle.
I have one more pc,based on AMD 970+SB950 chipset mainboard and AMD CPU.I exchange all parts to this amd mainbaord and tested for faulted hardware.All intel system H/W's is ok.All works great
Dual boot works perfectly.Not needs to switch off psu/power back and run system again.
I think msi z97-g43 mainbıoard have a problem.

SA30 USB do not work after reinstall, please help!!

Hi, my SA30's USB do not work at all after reintalling, I do not have the original CD with the laptop as it is a gift from my mate.... I couldnt find the driver from the website, please could anyone help me???
I could use the USB mouse but when I plug the external hard disk in, it has no responses, I tried to search for new hardware, it couldnt detect it. Any information would be appreciate, cheers.

When you instll another OS than the recovery OEM OS you have to install the drivers and tools in a right order!
This order is on the Tools & Utilities CD in a html file! When you follow these order all hardware should be detect!
Also you can go to http://eu.computers.toshiba-europe.com and download the drivers
Bye Hans

ZTE Mf190s Internet USB Modem not working after upgrading to Yosemite.

ZTE Mf190s Internet USB Modem not working after upgrading to Yosemite. any salutation!!

Follow these steps:
go to system preferences.. Open Network..
CONFIGURATION: DEFAULT
TELEPHONE NUMBER : #99*
leave account name and password columns blank
Now go to ADVANCED
IN MODEM MENU
VENDOR : GENERIC
MODEL : GPRS / 3G
Press ok
Then CONNECT.. Enjoy.

I have an Ipod Touch, it appears inactive and says conect to Itunes. When I connect it to the PC, the PC says "USB device not working". How can do to solve this problem.

I have an Ipod Touch, it appears inactive and says "connect to Itunes". When I connect to the PC, the PC says "USB device not working". How could do to solve this problem?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Lightning USB Cable not working

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