Lightroom 1.3 - Window XP crashes when shutting down LR 1.3

I am running Window XP SP2. Just installed LR 1.3 a week ago and every time I shut down LR 1.3 the system blue screened (CRASH). System rebooted itself immediately, therefore unable to see the error messages. Never had this problem with 1.2. Seem to be some file handing problem.
Anybody run into this problem with LR 1.3. Any idea what is the problem is.
Thanks,
Bill

Thanks Don,
I've checked the FAQ folder and searched for anything describing where to find the Prefrences file in windows Vista for Lightroom version 1.3.1.
This (the lines below) is as close as I came, and I don't have an AppData folder in Users/My User Name/AppsData
Rename the Lightroom Preferences.agprefs file (for example, to Lightroom Preferences .old) in the Users/[username]/AppData/Roaming/Adobe/Lightroom/Preferences folder.
I really need to get this problem fixed since I'm a Commercial Photographer always being pressed for product. Could anyone tell me where to locate the Preferences file in Windows Vista for Lightroom 1.3.1?
Thanks a bunch everyone,
Paul

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    Process:         FlashMediaLiveEncoder [534]
    Path:            /Applications/Adobe/*/FlashMediaLiveEncoder.app/Contents/MacOS/FlashMediaLiveEncoder
    Identifier:      com.yourcompany.FlashMediaLiveEncoder
    Version:         3.2.0.9932 (3.2.0.9932)
    Code Type:       X86 (Native)
    Parent Process:  launchd [112]
    Date/Time:       2011-10-07 11:40:05.745 +0200
    OS Version:      Mac OS X 10.7 (11A511)
    Report Version:  9
    Interval Since Last Report:          5242 sec
    Crashes Since Last Report:           8
    Per-App Interval Since Last Report:  231 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      F077CBEF-99A5-48C2-BE6F-D8961BDA60A8
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe/*/FlashMediaLiveEncoder.app/Contents/MacOS/FlashMediaLiveEncoder
        __TEXT                 0000000000001000-0000000000345000 [ 3344K] r-x/rwx SM=COW  /Applications/Adobe/*/FlashMediaLiveEncoder.app/Contents/MacOS/FlashMediaLiveEncoder
    Application Specific Information:
    objc[534]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   ???                                     0000000000 0 + 0
    1   com.yourcompany.FlashMediaLiveEncoder          0x0006d693 boost::_bi::bind_t<void, boost::_mfi::mf0<void, CPreviewView>, boost::_bi::list1<boost::_bi::value<CPreviewView*> > >::operator()() + 43
    2   com.yourcompany.FlashMediaLiveEncoder          0x002751f7 boost::function0<void>::operator()() const + 79
    3   com.adobe.dvacore.framework             0x0081691f dvacore::threads::(anonymous namespace)::FunctionQueue::ExecuteOneFunction(bool) + 783
    4   com.adobe.dvacore.framework             0x00811e9e boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, dvacore::threads::(anonymous namespace)::FunctionQueue, bool>, boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue> >, boost::_bi::value<bool> > >, void>::invoke(boost::detail::function::function_buffer&) + 62
    5   com.yourcompany.FlashMediaLiveEncoder          0x002751f7 boost::function0<void>::operator()() const + 79
    6   com.adobe.dvacore.framework             0x00816f03 dvacore::threads::ExecuteTopLevelFunction(dvacore::threads::AllocatedFunctionT<boost::fun ction<void ()()> > const&) + 35
    7   com.adobe.dvacore.framework             0x00817315 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 53
    8   com.apple.CoreFoundation                0x9294b256 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
    9   com.apple.CoreFoundation                0x9294abe7 __CFRunLoopDoTimer + 743
    10  com.apple.CoreFoundation                0x92929ce0 __CFRunLoopRun + 1888
    11  com.apple.CoreFoundation                0x929291ec CFRunLoopRunSpecific + 332
    12  com.apple.CoreFoundation                0x92929098 CFRunLoopRunInMode + 120
    13  com.apple.HIToolbox                     0x924e6487 RunCurrentEventLoopInMode + 318
    14  com.apple.HIToolbox                     0x924edcee ReceiveNextEventCommon + 168
    15  com.apple.HIToolbox                     0x924edc32 BlockUntilNextEventMatchingListInMode + 88
    16  com.apple.AppKit                        0x94fdd8ec _DPSNextEvent + 678
    17  com.apple.AppKit                        0x94fdd159 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    18  com.apple.AppKit                        0x952af5b9 -[NSApplication _shouldTerminate] + 584
    19  com.apple.AppKit                        0x94fe42b4 -[NSApplication terminate:] + 1158
    20  com.adobe.exo.framework                 0x013ab6f9 -[ExoMacApplication terminate:] + 121
    21  com.yourcompany.FlashMediaLiveEncoder          0x00002a14 main + 482
    22  com.yourcompany.FlashMediaLiveEncoder          0x000027f6 start + 54
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x92b9f90a kevent + 10
    1   libdispatch.dylib                       0x93539ccc _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x9353871b _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x92b9f02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97984ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x979866fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x92b9f02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97984ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x979866fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x92b9f02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97984ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x979866fe start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib                  0x92b9f02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97984ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x979866fe start_wqthread + 30
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      edi: 0x0037467c  esi: 0xbfffe0c0  ebp: 0xbfffe008  esp: 0xbfffdfdc
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       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 4
    Binary Images:
        0x1000 -   0x344fe7 +com.yourcompany.FlashMediaLiveEncoder (3.2.0.9932 - 3.2.0.9932) <94AB2397-BA94-CAA8-6FE8-6A54E014A29B> /Applications/Adobe/*/FlashMediaLiveEncoder.app/Contents/MacOS/FlashMediaLiveEncoder
      0x724000 -   0x72afef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <1642CF74-3610-59B5-81EC-D3E58AC974C8> /Applications/Adobe/*/boost_date_time.framework/Versions/A/boost_date_time
      0x73c000 -   0x743ff2 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <12B7D553-30CB-9FAA-A8AB-891591464F6B> /Applications/Adobe/*/boost_threads.framework/Versions/A/boost_threads
      0x753000 -   0x75dffd +com.adobe.boost_signals.framework (boost_signals version 5.0.0 - 5.0.0.0) <8B980B36-F602-C817-AB42-DEC7CFC58D8D> /Applications/Adobe/*/boost_signals.framework/Versions/A/boost_signals
      0x770000 -   0x771ffb +com.adobe.boost_system.framework (boost_system version 5.0.0 - 5.0.0.0) <E08C5FD4-8689-3932-BA2E-1FF65B4716DD> /Applications/Adobe/*/boost_system.framework/Versions/A/boost_system
      0x779000 -   0x902fe7 +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <554B572B-A8FF-5D42-470C-4D70B0C002D4> /Applications/Adobe/*/dvacore.framework/Versions/A/dvacore
      0xa9a000 -   0xb5cfff +com.adobe.dvaworkspace.framework (dvaworkspace version 5.0.0 - 5.0.0.0) <A10E35C6-2474-C798-C337-EED49165100A> /Applications/Adobe/*/dvaworkspace.framework/Versions/A/dvaworkspace
      0xc51000 -   0xfd3fe7 +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <35FD9599-8981-4FF8-190C-30188F9C4C16> /Applications/Adobe/*/dvaui.framework/Versions/A/dvaui
    0x13a1000 -  0x145cfff +com.adobe.exo.framework (exo version 5.0.0 - 5.0.0.0) <A5384290-C669-23C3-8C5F-A0D50D725D95> /Applications/Adobe/*/exo.framework/Versions/A/exo
    0x156e000 -  0x1578ff3 +com.adobe.boost_filesystem.framework (boost_filesystem version 5.0.0 - 5.0.0.0) <DE155A42-934E-7347-B1AE-D403AED0AFFE> /Applications/Adobe/*/boost_filesystem.framework/Versions/A/boost_filesystem
    0x158c000 -  0x15afffc  libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <EAD01EC4-D8D7-3462-84E5-A74BEB52B456> /usr/lib/libssl.0.9.7.dylib
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    0x1f7a000 -  0x1f7effb  com.apple.audio.AudioIPCPlugIn (1.2.0 - 1.2.0) <8A4CC918-D47D-3F33-8420-0698071A5944> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
    0x1f83000 -  0x1f89ffb  com.apple.audio.AppleHDAHALPlugIn (2.1.1 - 2.1.1f11) <8CA3DFAA-56F6-37B1-9C93-16C5C3A0A00F> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
    0x1f8e000 -  0x1fc5ff7  com.apple.audio.SoundManager.Components (3.9.5 - 3.9.5) <57E002AF-4EDB-34CE-8577-25CCCB0FF35E> /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/SoundManagerCo mponents
    0x588f000 -  0x5899ff3  com.apple.iokit.IOUSBLib (4.4.0 - 4.4.0) <B9F07B51-FC8C-3A0D-BBED-E9F4B2157520> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Contents/Mac OS/IOUSBLib
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    0x7546000 -  0x7550ff3 +com.matrox.vpg.VideoDigitizer (2.3.3.0016 - 1.0.0) <18796F26-88C8-32DF-9A66-A83DA00D5ABE> /Library/QuickTime/com.matrox.vpg.VideoDigitizer.component/Contents/MacOS/com.matrox.vpg. VideoDigitizer
    0x755b000 -  0x7594ff3  com.apple.QuickTimeFireWireDV.component (7.7.1 - 2246) <539384F7-C119-3CC9-B74B-4D958836A955> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireD V
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    0x75e4000 -  0x7632ff7  com.apple.QuickTimeUSBVDCDigitizer (2.7.0 - 2.7.0) <B6ABEFE8-826B-3784-B274-0CC1FBA9B864> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/QuickTimeUSBV DCDigitizer
    0x7651000 -  0x77beff0  GLEngine (??? - ???) <3C6D5F72-9CDA-37E2-B085-7F38C99FE8C5> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x77f2000 -  0x77f6ffb  libFontRegistryUI.dylib (??? - ???) <E986346C-8132-33B6-8525-AA2A3233F99C> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
    0x9ff2000 -  0x9ff5ffd  com.apple.iokit.IOQTComponents (1.9 - 1.9) <8F3CDB53-3C98-3988-A72F-33C59DF84800> /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponents
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    0x97926000 - 0x979f1fff  libsystem_c.dylib (763.11.0 - compatibility 1.0.0) <44AA09FD-3A8F-3DCF-AD98-BC9071CA7376> /usr/lib/system/libsystem_c.dylib
    0x97d93000 - 0x97da7ff7  com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
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    0x988eb000 - 0x98908fff  libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <95AE43ED-6C52-3B39-89B6-54C81C62F1FF> /usr/lib/libresolv.9.dylib
    0x9894d000 - 0x98ca9fff  com.apple.MediaToolbox (1.0 - 705.35) <425BD613-CB66-3BE1-8DDC-1B59561A1F5F> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
    0x98caa000 - 0x98caefff  libGIF.dylib (??? - ???) <F6094267-AB0E-38FC-8201-510AA4BDC974> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
    0x98cd3000 - 0x98cdaffd  com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x98cdb000 - 0x98d98ff3  ColorSyncDeprecated.dylib (4.6.0 - compatibility 1.0.0) <30A67F4F-80BC-39AD-9BB3-23FB8E3174FC> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
    0x98e87000 - 0x98e98fff  libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
    0x98e99000 - 0x98e9cff7  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
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    0x99113000 - 0x99115ffc  com.apple.QuickTimeH264.component (7.7.1 - 2246) <550B5A0D-0EFF-30F9-91E3-23D17F53BBA8> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
    0x99116000 - 0x9939bfe3  com.apple.QuickTime (7.7.1 - 2246) <56DF434A-D929-350C-86D5-684089D0EDFB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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    0x9977f000 - 0x9977ffff  com.apple.Accelerate (1.7 - Accelerate 1.7) <881C1C85-2DEC-38DE-BC97-7804BC907282> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x997a9000 - 0x997befff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
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    0x99f43000 - 0x99f84ff9  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <975E4F25-7943-3785-849C-244FF4E77602> /usr/lib/libcurl.4.dylib
    0x99f88000 - 0x99f90ff3  liblaunch.dylib (392.18.0 - compatibility 1.0.0) <CD470A1E-0147-3CB1-B44D-0B61F9061826> /usr/lib/system/liblaunch.dylib
    0x9a011000 - 0x9a101ff1  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
    0x9a102000 - 0x9a109fff  libnotify.dylib (80.0.0 - compatibility 1.0.0) <B3B3875D-311D-31A7-A09F-D1BC56795E00> /usr/lib/system/libnotify.dylib
    0x9a10a000 - 0x9a37bffb  com.apple.CoreImage (7.77 - 1.0.1) <DF1D9EB7-5879-3EA2-8CF5-80004DAC18BC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
    0x9a37c000 - 0x9a3dcffb  com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <6026C895-3DC6-3785-A7BB-2F2B9E292D95> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9a881000 - 0x9a88cffc  com.apple.NetAuth (1.0 - 3.0) <C07853C0-AF32-3633-9CEF-2480860C12C5> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x9a88d000 - 0x9b5ddfe3  com.apple.QuickTimeComponents.component (7.7.1 - 2246) <AD39FCD8-72EB-32C4-9B3F-5776BD3ECA52> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
    0x9b652000 - 0x9b652ff0  com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x9b653000 - 0x9b6a2ffb  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <51981B76-9A78-39D7-8709-7686BD2057C8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x9b6da000 - 0x9b73fff7  libvDSP.dylib (325.3.0 - compatibility 1.0.0) <1C4B66EB-3186-31BE-B93F-878E49334C49> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
    0x9b741000 - 0x9b75eff3  com.apple.openscripting (1.3.3 - ???) <31A51238-0CA1-38C7-9F0E-8A6676EE3241> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x9b75f000 - 0x9b768ff3  com.apple.CommonAuth (2.1 - 2.0) <94EA2555-212C-3704-8307-FCEE5D6D32C5> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x9b769000 - 0x9b782fff  libPng.dylib (??? - ???) <2C47E152-240A-36A7-87A8-3856EDFF2FE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
    0x9b783000 - 0x9b866ff7  libcrypto.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <6E631200-1E22-37B9-85D1-EC40520891AB> /usr/lib/libcrypto.0.9.8.dylib
    0x9b867000 - 0x9b90bfff  com.apple.QD (3.12 - ???) <68CBE425-43BA-3E6D-8668-A4A67396E20D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
    0x9bc32000 - 0x9bd01ffb  com.apple.ImageIO.framework (3.1.0 - 3.1.0) <A482C10A-C474-39DC-AB3C-EADBCF3A433B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
    0x9bd46000 - 0x9bd4dff5  libsystem_dnssd.dylib (??? - ???) <B3217FA8-A7D6-3C90-ABFC-2E54AEF33547> /usr/lib/system/libsystem_dnssd.dylib
    0x9c110000 - 0x9c110fff  com.apple.audio.units.AudioUnit (1.7 - 1.7) <75E38B34-1DE2-337A-A09F-0F7E91C02ABB> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9c111000 - 0x9c21cffb  com.apple.DesktopServices (1.6.0 - 1.6.0) <66E2BD3A-958A-3F46-8DA0-C0F2358013B0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
    0x9c21d000 - 0x9c21effd  libCVMSPluginSupport.dylib (??? - ???) <8057030D-B290-3A8B-9828-3A1BD123B124> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
    0x9c21f000 - 0x9c333ff3  com.apple.QuickTimeImporters.component (7.7.1 - 2246) <AB6ABF7E-22FD-3EEF-A9A4-55EC16092D15> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
    0x9c334000 - 0x9c33affd  com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x9c33b000 - 0x9c3d2ff3  com.apple.securityfoundation (5.0 - 55005) <F5A98CC2-11C6-34F3-8F72-75B642627630> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x9c3d3000 - 0x9c435ffb  com.apple.datadetectorscore (3.0 - 179.3) <18117942-9D6F-3283-B8B0-03C7550CA2EB> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
    0x9c436000 - 0x9c55fff9  com.apple.CFNetwork (520.0.13 - 520.0.13) <B21DE9ED-1D99-39C0-9E24-77D2A48FBFEF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
    0x9c560000 - 0x9c569fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
    0x9c56a000 - 0x9c570ffb  com.apple.print.framework.Print (7.0 - 247) <1140BB03-0720-308F-8D92-F71B347D63D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
    0x9c5bc000 - 0x9c626ff3  com.apple.CoreSymbolication (2.1 - 66) <B11C9057-1611-36A5-81F6-2C97A7047321> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
    0x9c696000 - 0x9c698ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
    0xf0000000 - 0xf01a3fee +com.mainconcept.mc_enc_avc (9.0 - 9.0.0.27500) /Applications/Adobe/*/mc_enc_avc.framework/Versions/9.0/mc_enc_avc
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 4
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 495
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=215.4M resident=96.0M(45%) swapped_out_or_unallocated=119.4M(55%)
    Writable regions: Total=153.6M written=10.5M(7%) resident=22.5M(15%) swapped_out=0K(0%) unallocated=131.1M(85%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 31.8M
    ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
    CG backing stores                  6656K
    CG image                              4K
    CG raster data                     3344K
    CG shared images                   3384K
    CoreGraphics                          8K
    CoreServices                        908K
    MALLOC                             82.5M
    MALLOC guard page                    32K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=243                        4K
    Memory tag=249                      156K
    OpenGL GLSL                        1116K
    OpenGL GLSL (reserved)              128K        reserved VM address space (unallocated)
    Stack                              66.6M
    VM_ALLOCATE                        16.2M
    __CI_BITMAP                          80K
    __DATA                             13.2M
    __DATA/__OBJC                        92K
    __IMAGE                            1256K
    __IMPORT                             96K
    __LINKEDIT                         60.5M
    __OBJC                             1640K
    __OBJC/__DATA                       260K
    __PAGEZERO                            4K
    __TEXT                            154.8M
    __UNICODE                           544K
    mapped file                       116.0M
    shared memory                       312K
    shared pmap                        7844K
    ===========                      =======
    TOTAL                             569.0M
    TOTAL, minus reserved VM space    568.8M
    Model: MacBookPro8,3, BootROM MBP81.0047.B1E, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 1.70f3
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.6)
    Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Corsair Force 3 SSD, 120.03 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898, 4.18 GB
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

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    JeffCMKRNL wrote:
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    From:   Jeff A Wright <[email protected]>
    To:     matto5150 <[email protected]>
    Date:   01/15/2012 12:36 PM
    Subject:        When I try to open
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    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
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    ☞ Open LaunchPad and start typing the name.
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  • Firefox exe application error the instruction at 0x60177757 referenced memory at "0x00000004" the memory could not be read- happens when shutting down the system

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    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

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