LightRoom 2 (Windows XP) - Preference File

I have just noticed that Lightroom 2 in Windows XP has slowed down somewhat and I believe that it may be due to the preference file having to be trashed. Could someone please advise me as to where I can find the preference file in Windows for Lightroom2. Am I correct that it can be trashed and will rebuild again upon starting Lightroom.
Problem first started when doing work on portrait images with the local adjustment tool
Thanks for your help
Tunney

Try the FAQ.

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Lightroom 2.6 preference file location on Windows 7

I have just installed windows 7 on my laptop and want to copy my preference file from my desktop Vista machine over so I have the same setup. I located the preference file in vista under users/myname/appdata/roaming/adobe/lightroom as per the post on this. However in my windows 7 installation I just have a user "computer admin" and if i click on that I don't see any AppData folder. Suggestions gratefulyl received.
mike

The correct location is:
\Users\Username\AppData\Roaming\Adobe\Lightroom\Preferences
Make sure you turn on show all files as mentioned above:
From explorer:
ALT > Tools > Folder Options > View
CHECK > show hidden files and folders

Resetting (or 'Trashing') the Lightroom Preferences file

Hi,
in an effort to make the edit-in option in LR work, I found instructions that I need to reset the preference file for LR. I followed the following directions, see below.
However, even with holding the option key down on my iMac, as directed, I cannot find the folder and file. I do not have a Library folder under my username, but only one under hard drive, and in there I can find com.adobe.photoshop files, but no LR file. Can anybody help me?
Lightroom Help /
Preference and other file locations in Lightroom 5
Adobe Community Help
Products Affected
Lightroom 5
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What's covered
Important information for all platforms
File locations in Mac OS X
File locations in Windows 7 and 8
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Important information for all platforms
The files and file locations given here are defaults. Some of these locations can be customized in the Lightroom \Preferences or Catalog Settings dialog boxes.
While troubleshooting, when possible, rename files instead of deleting them.
If possible, back up catalogs on a different hard disk or volume from the disk where your catalog is located. For more information on backing up in Lightroom, read Back up a catalog in Lightroom Help and watch Backing up your catalog on Adobe TV. (The video was produced for Lightroom 4 but still applies to Lightroom 5.)
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File locations in Mac OS X
Note:
The user Library file is hidden by default on Mac OS X 10.7 and later. For temporary access to the user Library file, press Option and choose Go > Library in the Finder.
The Lightroom application file
/Applications/Adobe Photoshop Lightroom 5.app
Preferences
/Users/[user name]/Library/Preferences/com.adobe.Lightroom5.plist
Catalog
/Users/[user name]/Pictures/Lightroom/Lightroom 5 Catalog.lrcat
Preview cache
/Users/[user name]/Pictures/Lightroom/Lightroom 5 Catalog Previews.lrdata
Smart Preview cache
/Users/[user name]/Pictures/Lightroom/Lightroom 5 Catalog Smart Previews.lrdata
Catalog lock file
/Users/[user name]/Pictures/Lightroom/Lightroom 5 Catalog.lrcat.lock
Note: The lock file prevents the catalog from being overwritten when in use.
Catalog journal file
/Users/[user name]/Pictures/Lightroom/Lightroom 5 Catalog.lrcat-journal
Note: Open catalogs use the journal file to check for incomplete database records. Do not delete the journal file unless you're deleting its associated catalog, as well.
Catalog backup
/Users/[user name]/Pictures/Lightroom/Backups/[date and time of backup]/Lightroom 5 Catalog.lrcat
Presets and templates
/Users/[user name]/Library/Application Support/Adobe/Lightroom/[preset or template folder]/[preset or template filename.lrtemplate]
Serial number
/Users/[user name]/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration

Try making hidden folders and files visible temporarily following the steps described here Quickly Show/Hide Hidden Files on Mac OS X Mavericks & Yosemite | Ian Lunn - Front End Developer, it applies to Mavericks but I think is also valid for Yosemite (but not 100% sure). Please don't use a external drive when hidden folders and files are visible as there might be a bug with LR5.7.1 on Yosemite when they are visible (not fully sure).
When you are done with the preferences, make hidden folders and files invisible again.

Delete Lightroom preference file

Windows 7 64 bit. Currently with a Photographer CC bundle. Every time I open LR 5.5 and now 5.6 it acts as though its the first time and displays the tips dialog and changes my custom identity plate back to the original. On exit it prompts to backup even though I have it set to backup once a week on exit. My question is should I try to delete the preference file and try again or should I try a uninstall re install. How do you delete the preference file? I don't want to make things worse.

Deleting the preference file is the first and easiest thing to try -- it won't make things any worse:
Preference and other file locations in Lightroom 5
Reinstalling is the second thing to try.

Where are the preference files held in windows 7 for prempro cs4

can anyone tell me where the preference files are located at in windows 7 for prempro cs4? i don't know about anybody else but i'd really like to have manuals. to me this is a real pain going online to find answers! thanks

Download the pdf version of the manual.
Much easier to find stuff than the online version.
Top right corner:
http://help.adobe.com/en_US/PremierePro/4.0/index.html?trackingid=DYNQG
The Preferences are located under Edit.
Message was edited by: Ann Bens

Crashes when printing, deleted preferences file. Didn´t help. Lightroom version 5.6

Printing module Lightroom
using Lightroom templates
Reinstalled Lightroom with latest update
Printing from Epson Easy photo print works fine
The problem must be a Lightroom issue. Searched forum for alternatives. And came up with deleting preferences file option
Tried this now, but didn't solve the issue for me.
Using OS X, 10.9.5, Lightroom 5.6
Any suggestions to the problem other than "exporting files and use Epson Photo print"
Thanks for your help and responses to the issue.
Jon

Extract of error message after print:
Screen shot in bottom Thread 29, as I understand that is where the real issue is
Any suggestion for helping in solving the issue?
Screen shot of Thread 29

Using Lightroom 4 w/ Windows 7. Recently started shooting w/ Sony camera .arw files. Lightroom cannot read the files. Loaded Adobe converter program onto the computer and this program cannot read the files either. Any suggestions?

Using Lightroom 4 w/ Windows 7. Recently started shooting w/ Sony camera that shoots .arw files. Lightroom cannot read the files. Loaded Adobe converter program onto the computer and this program cannot read the files either. Any suggestions?

Thnx again for the reply. The version of Lightroom I have is 4.0 (working w/Windows 7) This computer and all media files are kept off-line After doing more research, I downloaded DNG Converter 7.1This loaded into a .zip folder, which I am planning to install into the off-line computer andrun. Where does this folder go?
And will this set up work with my version of Lightroom?
What a pain. Makes me wanna go back to shooting .nef files for all stills
Thnx

Can't find my Photoshop preferences file

I KNOW this is stupid, but on Windows 7, 64-bit, with all the stuff turned on to show me hidden files and system files and everything, Photoshop CS6 (13.0.1?), and Lightroom 4.3
I'm trying to follow the advice that everything I do in Photoshop should be backed up somewhere other than as part of Photoshop, I periodically move all the stuff in
the Users/<me>/AppData/Roaming/Adobe... folders to a backup drive... And, by and large, I can find and figure out what stuff is.
But, I can't find my preferences file. I went to the Adobe help, and it says:
General settings
Adobe Photoshop CS6 Prefs.psp (32-bit version)
Adobe Photoshop X64 CS6 Prefs.psp (64-bit version)
Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CS6/Adobe Photoshop CS6 Settings
I don't have ANYTHING called "Prefs.psp" in the Users stuff. As near as I can tell, I don't have anything called Prefs.psp ANYWHERE on the disk..
Do I get to pick where this file gets put? Could I have put it somewhere ELSE? Or, is it actually named something else?
I wouldn't be much concerned about his, but my latest stupid human trick (we won't go into that please) has convinced me I should do a better job of making sure I can restore Photoshop and Lightroom in the event of a "small error in judgement"

Thanks Noel. It's nice to know that at least THIS time, I'm not crazy..........
As far as backups, I've got a good setup, EXCEPT for the system backup... I'm using Syncback to back up everything but the O/S, and I've recently added a backup that takes everything from the system except the Windows folder tree... So, every night at 1 a.m. everything gets backed up to internal backup drives and a large external backup drive.
What I'll do is add an (hopefully) automated Windows Backup to the other backups. Given the appallingly stupid things I periodically do I figure I need suspenders and a belt.

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp? So far when I try to disconnect the external HD from the mbp, I get the following pop up window: The disk "external hard drive A" couldn't be ejected because "Lightroom" is using it. Quit that application and try to eject this disk again. When I do that and restart Lightroom 5, the Adobe Photoshop Lightroom - Select Catalog screen pops up but doesn't list my external hard drive A as a choice.
I've reviewed Adobe's Lightroom Help | Smart Previews Lightroom 5 web page and still haven't been able to figure what I'm doing wrong. Any help would be appreciated.

Your internal HDD. by default, is named 'Macintosh HD'. From what information you supplied, it looks like there is already a Lightroom catalog installed on you local (internal) HDD using the standard naming convention Adobe uses as well as a Lightroom catalog on your external drive which you created. To be sure of which catalog Lightroom is loading when it starts up, To do this, start Lightroom as you normally would. After it starts, select the Lightroom menu item, then select the Catalog Preferences item and finally, navigate to the General tab. The Location information will tell you exactly what catalog Lightroom is opening by default. This will likely be the Photography Mac Book Pro Versions catalog on your external HDD. Once that is confirmed, you are ready to proceed. As an additional test/verification, you can shut down Lightroom and, this time, start Lightroom while holding down the ALT/OPTION key. This will cause Lightroom to pause and display a screen which will allow you to chose a different catalog to open. Navigate to the /Users/[user name]/Pictures/Lightroom folder and select the Lightroom 5 Catalog.lrcat file. When Lightroom comes up, there should be no previews or folders as this catalog should be empty. Now you can be certain which catalog is being used and which catalog has all your data and you are ready to migrate your current catalog. Shut down Lightroom.
To migrate your current catalog, use Finder to locate your Photography Mac Book Pro Versions folder on your external drive. Select the folder and select COPY from the context menu. Next, use Finder to navigate to the /Users/[user name]/Pictures/Lightroom folder on you internal HDD. You can start at the Macintosh HD level and work your way down by opening each level (Macintosh HD/Users/[user name]/Pictures). Select the /Pictures folder and then select PASTE... from the context menu. When the COPY/PASTE is complete, you should see the following files on the Macintosh HD:
Macintosh HD/Users/[user name]/Pictures/Lightroom/ and
Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions
The Macintosh HD/Users/[user name]/Pictures/Lightroom folder will contain the empty default catalog the Adobe created when Lightroom was installed and Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions will contain a copy of the catalog you created on your external HDD.
You are almost done now. Make sure your external drive is still attached for this step. Restart Lightroom using the ALT/OPTION key again. When the Select Catalog screen appears, select the Choose a Different Catalog button (lower left side). When you do, a Finder window will open to allow you to navigate to a catalog of your choosing. Navigate to Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions and select the file Photography Mac Book Pro Version.lrcat. This is the copy you just created. Select the Open button and Lightroom should start. You should see all of your previews and settings just as before. Also, in the left hand panel, all of your folder should show up and none of them should be dimmed and none of your previews should display a small exclamation point badge. Either a dimmed folder name or an exclamation point badge indicates that Lightroom can't find the associated image file. If everything looks good, go to the Lightroom menu, select Preferences and then select the General tab. Under Default Catalog, select an option to either load the LAST catalog opened or select the Users/[user name]/Pictures/Photography Mac Book Pro Versions catalog from the drop down. Shut down Lightroom and then restart it normally. This time, when Lightroom starts, you should be viewing the new copy of your catalog. You can confirm this by looking at the General tab on the Catalog Preferences screen (Lightroom/Catalog Preferences menu items). Shut down Lightroom once again and this time, eject your external drive before restarting. This time, your folders in the left hand panel will be dimmed but you should be able to work with your smart previews. If Lightroom should display a Select Catalog screen with the external drive detached, double check your settings as it indicates Lightroom is still looking at the copy of the catalog on the external drive rather than the new copy you made.
Finally, if you are seeing dimmed folders and/or exclamation point badges with the external drive attached, this indicates a problem. You can select any folder and select Update Folder Location from the context menu. This will allow you to navigate to the copy on the external drive and select it. Lightroom will then update the catalog (select to synchronize the content). This will not only clear the dimmed folder problem but also remove the exclamation point badges for all photos in that missing folder. However, it may indicate that not all went well with the copy of the catalog so make sure to verify all went well. You can use the Get Info option on the two folders. You should see the same number of files/folders for both the copy on the internal drive as well as on the external drive but you can't rely on the byte count because of the possibility of differences between the geometry of the two drives. Hope this all helps!

Freeze on start - damaged preferences file

For the past several weeks I repeatedly can't start Lightroom 5.6 and now 5.7 without first deleting the preferences file, which apparently is repeatedly damaged. Once this is done I can restart Lightroom and reset my preferences. This occurs on two computers, one running Windows 8.1, the other Windows 7 - with two different Lightroom catalogs. I have found no information about this strange and sudden problem. Is anybody else experiencing this?
Adobe has blocked any support contact on systems not running on the monthly paying CC subscription model (I use CS6, which I have licensed through an art college where I have a teaching position), leaving professional users such as myself to solve mysterious problems alone. This is time consuming, which I find this unacceptable. What other industry ignores the needs of its users, especially those who help maintain its image through professional use and teaching? Has Adobe stopped listening?

Hi, spenzmatik
1. I suggest you begin troubleshooting using the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. An errant Startup or Login Item maybe the cause. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Preference file gets corrupted

I am running Lightroom 1.3.1 on a Windows XP (SP2) system. Yesterday when I went to start Lightroom I immediately got a dialog stating that Lightroom could not be started (something about a C++ error). I removed Lightroom and reinstalled it including the 1.3 and 1.3.1 updates.
Everything is fine *until* I make a change to an image, then the next time Lightroom comes up, it does not know the Catalog to use and I get the screen for first time users (Module Picker...Finish).
If I delete the Preference file (Lightroom Preferences.agprefs), edit the preferences (indicate the correct Catalog), everything is fine *unless* I make a change. I have "good" and "bad" preference files, but I do not know who to ask to review them. It appears that Adobe does not offer any technical assistance.
Suggestions?
Todd Cary

Todd,
There may be some confusion about whether the directory was read-only or not. Windows XP displays a square inside the checkbox which does NOT mean that the directory is read-only. If you click the checkbox, it clears as if you were setting it to not read-only, but it will reappear when you check the folder properties again.
This is a 3 state checkbox, meaning that it goes from that square, to cleared, and then to checked (shown with a checkmark) if clicked again. The checkmark means is is read-only. If you do that, then it will ask if you want to apply this to all subfolders and files as well. When checked, you can uncheck it and be asked the same question.
So, if you are seeing the filled square inside the checkbox, ignore it. It does not mean that the folder or contents are read-only.
Steve

Lightroom 5 cannot export files in original Raw format (LR 5.4, Mac, OS 10.9.4).

A client has the following problem: When trying to export files in the original Raw format (.CR2), the operation failed and a dialog informs us that "Some export operations were not performed". We can export JPEGs just fine.
After lots of testing, this is what we discovered: The problem does not appear to be catalog-based; we run into the same problem using a test catalog. The export operation works fine, however, with the same test catalog and images on two other machines, and it even works fine on the same machine with a new user admin account that we created.
So it appears to be something associated with the user account, , or with how LR is interacting with the user account, but I cannot figure out what it might be. We can copy the Raw files when using the Finder to do so. But not via Lightroom. Any thoughts, ideas of suggestion would be greatly appreciated! Thanks, Sean

As part of your testing make sure you've tried exporting JPGs from the same folder as the CR2s you're exporting as original, and export JPGs from CR2s to the same folder as you're exporting your originals. This would test LR's read and write permissions from and to the folders being used.
From this document you can see that all the LR files other than the program, are under the /Users folder with different values possible for each user, so the difference could be that the users that work are using the original LR defaults, if you have just started using LR with them after you started having this problem, or at least that the user with the problem has some oddball settings that are interfering with Export as Original.
Preference and other file locations in Lightroom 5
You can test for the Preferences being off by either copying the preferences from a user that has the problem to a user that doesn't have the problem--probably through an external or common folder, or be deleting the preferences file from the user that has the problem and see if it resolves. Moving the preferences file or renaming it may be better than deleting it if no change is seen, then you can restore the preferences back by moving or renaming the file back to the original location and name.

Old Problem/New Problem: Lightroom can't find file, then finds, but won't edit it.

(Lightroom 2; Macintosh G5; OS X (10.4.11))
First, the old problem which, though unresolved, is here mostly for background:
A little over a month ago, I posted a question (at http://forums.adobe.com/thread/480423?tstart=0 ).
The short version of that problem is that certain previously accessible images were not able to be opened in Lighroom. The preview image appeared in the main window accompanied by this message across the top of it:
"The file named "[name of image/file]" is offline or missing."
When I right clicked on the image and selected "Show in finder" I got this message:
"The photo '[name of file]' could not be used because the original file could not be found. Would you like to locate it?"
Below which was shown the original path to the file. In the middle of that path, one or more folders appeared with colons in their names in place of the slashes originally part of the names (some folders have dates in their names). Following the path via the Finder, the file was exactly where it was supposed to be, although, of course, slashes appeared instead of the colons that were in the Lightroom summary of the original path, but Lightroom couldn't find them.
I was convinced that Lightroom was renaming the folders (but only in its interface; the original folders had correct names in the finder -- which is the only way they could have been named, since colons are illegal characters and won't be accepted as part of a file name). But I see now that there is some weird thing going on in the Finder itself. Even though I see the correct name on a folder when I search for it, or navigate through the hierarchy, if I click on the file at the end of that hierarchy (the file that Lightroom said it couldn't find) and ask for file info (via Command - I, or other method), the path to that file shows colons where slashes should be, but only in the names of the folders that were so named in Lightroom. All other folders with slashes in their names are listed correctly. So it's a Finder problem. Though this is still a mystery, I have been able to work around the problem. But how is this happening? (Note that I will be reformulating the question and posting it on the Apple discussion groups soon; I don't expect this forum to deal with Apple system issues. Just thought that others here may have had the same problem.)
Now, the new problem, possibly related to the old one:
In the same collection where I noted the previous problem, I selected an image that I wanted to print. The preview came up with this message:
"The file could not be found."
But when I right click on the image and select "Show in finder" it opens the correct Finder window with the file in question highlighted. The file, a TIFF, opens normally in Preview or Photoshop.
So why does Lightroom think it's not there? (even though it can show me exactly where it is)
I have edited this photo in Lightroom before. I have printed it from Lightroom before (as shown in the Lightroom history). But today it can't be edited, won't print and "could not be found"!!!
I know I can print from Photoshop, or re-import this photo into Lightroom (along with any others that Lightroom "can't find"), though both would require time and re-editing the original. I would rather understand (if that's possible) why this is happening in the first place, so hopefully I can avoid such wackiness in the future.
I realize that may have to burn some sage and hire a Shaman, but any ideas that won't smoke up the house or scare the cats would be most welcome.
Thanks for reading.
Leonard B.

If you have an old goat around that's not doing so well, consider the sacrifice.
The one thing that occurs to me besides the Gremlin, is the use of colons or slashes or some other character that the OS or LR doesn't like in some file name or other. I think you'd have to change same in Finder, then show LR where the images are.

Adobe Acrobat 9 Updater Preference File Location

What is the default Adobe Acrobat 9 Updater Preference File Location setting when you click on Help > Check for Updates?

Windows XP
C:\Documents and Settings\<current user>\Local Settings\Application Data\Adobe\Updater6\
Windows Vista
\\Users\<current user>[AppData]\Local\Adobe\Updater6\
Windows 7
C:\Users\<current user>[AppData]\Local\Adobe\Updater6\
Mac
"/Users/<current user>/Library/Application Support/Adobe/Updater6/"
AdobeUpdaterPrefs.dat

Unable to complete 'Opening or creating preferences file' in Acrobat 9

I'm using Windows, and just updated to Acrobat 9. (Installed Pitstop and quite imposing) and when i go to 'Edit' or quite imposing i get the following error message:
Unable to complete 'Opening or creating preferences file' because of the following error:
This file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
Can someone please supply an answer to fix it?
The files are not read only or opened/saved by another computer...

Try the Acrobat forum; this is the Adobe Reader forum.

LightRoom 2 (Windows XP) - Preference File

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