Lightroom 3.2 hangs on open

Trying Lightroom 3.2 but it will not open.  Immediate "Adobe Photoshop Lightroom 64-bit has stopped working" and goes no further.  It will open virtualized and in sandbox ... whatever those are .... but while virtualized or in sandbox the files will not export, so obviously using those methods are not an answer.   But it intrigues me that the program will open in those modes.    Bottom line, I suppose, is why will the program not load at all when I try to open it normally?   I am using Windows 7 on a new computer.

WOW!  You're a genius in my book .... very simple solution and worked like a charm to delete the preferences file.  Thank you so very much!

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