Lightroom 3.3 stopped working will not even open says lightroom stopped working and closes.

Lightroom 3.3 just stopped working error says lightroom has stopped working and shuts down. installed photoshop CS3 is that the problem?

First step- try to update to 3.6 and see if it gets rid of your problem.

Similar Messages

  • Liquify filter will not work, will not even open.

    Crashes Photoshop every time I click on it. I have tried holding ALT, I have updated Photoshop, I have reset Photoshop settings (ALT, CTRL, SHIFT). What could be wrong? Please help!

    Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x32
    Operating System: Windows Vista 32-bit
    Version: 6.0 Service Pack 2
    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3
    Physical processor count: 2
    Processor speed: 1995 MHz
    Built-in memory: 3002 MB
    Free memory: 1154 MB
    Memory available to Photoshop: 1677 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Basic
    OpenGL Allow Normal Mode: False.
    OpenGL Allow Advanced Mode: False.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: Intel
    Video Card Renderer: Mobile Intel(R) 4 Series Express Chipset Family
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
    Video Card Number: 2
    Video Card: Mobile Intel(R) 4 Series Express Chipset Family
    OpenCL Unavailable
    Driver Version:
    Driver Date:
    Video Card Driver: igdumdx32.dll,igd10umd32.dll
    Video Mode:
    Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family
    Video Card Memory: 1310 MB
    Video Rect Texture Size: 4096
    Video Card Number: 1
    Video Card: Mobile Intel(R) 4 Series Express Chipset Family
    OpenCL Unavailable
    Driver Version:
    Driver Date:
    Video Card Driver: igdumdx32.dll,igd10umd32.dll
    Video Mode: 1366 x 768 x 4294967296 colors
    Video Card Caption: Mobile Intel(R) 4 Series Express Chipset Family
    Video Card Memory: 1310 MB
    Video Rect Texture Size: 4096
    Serial number: 92628514430356610606
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
    Temporary file path: C:\Users\Savannah\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 287.2G, 135.1G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libeay32.dll   The OpenSSL Toolkit   0.9.8g  
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  
       ssleay32.dll   The OpenSSL Toolkit   0.9.8g  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Collada 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Embed Watermark 4.0
       Entropy 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Extrude 13.0
       FastCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
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       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Maximum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Mean 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Measurement Core 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Median 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Mezzotint 13.0
       Minimum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       MMXCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Picture Package Filter 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Pinch 13.0
       Pixar 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Range 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0.1
       Shear 13.0
       Skewness 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
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       Stained Glass 13.0
       Stamp 13.0
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       Sumi-e 13.0
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       Targa 13.0
       Texturizer 13.0
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       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
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       Wind 13.0
       Wireless Bitmap 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash: NONE
    Installed TWAIN devices: NONE

  • Firefox will not open. I have used this for several years. It will not even open in safe mode. I have un-instaleld it..re-installed it and the same problem occurs. No error messages etc. ANy thoughts?

    The program was working fine..now nothing. I have un-installed it several times...re-installed it several times. Will not even open in safe mode.

    For some things you can try see [[Firefox will not start]].
    I would start by seeing if a new profile works. See [http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows creating a new Firefox profile on Windows - MozillaZine Knowledge Base]
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  • After downloading Yosemite and the newest iPhoto, I get the message "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it."  iPhoto will not even open

    Just downloaded OSX10.10 - Yosemite.  iPhoto said it needed to be updated, which I did.  Upon trying to boot up iPhoto, I received the following message:   "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it."  iPhoto will not even open

    I'm a bit of a noob but this worked - I right-clicked iPhoto and chose the top option "iPhoto Library". I didn't note the message that appeared, but it was something like
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  • Mac mail will not even open in lion...Any suggestions

    I have installed Lion, now Mac Mail will not even open just freezes up at start and I have to quit it eveytime, application does not respond. Please help!

    Did you fix this problem?  I had to go to software update and update to a new mail for icloud.

  • TS1702 I bought the app Atari greatest hits package for $9.99 and now the app will not even open... Every time I try to open it it closes on its own...any suggestions?

    I bought the app Atari greatest hits package for $9.99 and now the app will not even open... Every time I try to open it it closes on its own...any suggestions?

    Try deleting it and reinstalling it.
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  • TS3276 Most attachments from a specific address (work) can not be opened, identified as winmail.data and no data available. Not sure if this is based on the e-mail coming from a windows based system, too old of a windows based system or simply how i have

    Most attachments from a specific address (work) can not be opened, identified as winmail.data and no data available. Not sure if this is based on the e-mail coming from a windows based system, too old of a windows based system or simply how i have it set on my Mac.

    Brightbleu wrote:
    Most attachments from a specific address (work) can not be opened, identified as winmail.data and no data available. Not sure if this is based on the e-mail coming from a windows based system, too old of a windows based system or simply how i have it set on my Mac.
    Winmail.data are not usable files. They just preserve RTF within the message.
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  • My printer is not working will not even copy where do i get it fixed

    printer is broke will not even do a copy. how do i get it fixed. never uesd even once

    Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?  Was the driver installed correclty?
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My Itunes will not stay open, I have uninstalled it and reinstalled it and it still won't stay open

    My Itunes will not stay open. Everytime I open it it just gives me a wait signal and then closes down on it's own. I have uninstalled it and reinstalled it and it still won't stay open.... what should I do now?

    Try removing the Genius database.  In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

  • Iphoto will no longer recognize my camera, says it does not recognize the format....they are jpegs? And now it will not even open when I plug my Canon Eos Camera in to download. I have checked everything on the camera and it is working perfectly....

    Iphoto will no longer open when attaching my Canon Eos Camera. I have checked the camera and everything is working perfecty. When I open it myself, Iphoto is working perfectly too. But now when I attach the camera, Iphoto no longer opens at all. Yesterday it did open after a really long wait but it kept saying that it did not recognize the "format" of the images....they were jpegs??? Then it flashed on and off and if I hit download at just the right second they would download. But today it won't work at all. Any suggestions.
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    As a Test:
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  • ITunes will not even open

    Okay, disregard my SN, because I'm really upset right now. iTunes has just decided on it's own that it's not going to function properly any more. This couldn't be worse because I have to leave for a 3 hour drive and I have no music now because this software is horrible.
    I've reinstalled and restarted an incomprehensible amount of times and I have been looking but can't find a clear cut answer. I double click my shortcut icon on my desktop and nothing happens. I can double click until the freakin' cows come home and nothing happens. I even tried to crash my computer by highlighting the icon and holding the enter key (bad idea, I know, but I'm ******). iTunes was working just an hour ago, and now it's dead.
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    I need help immediately, any is appreciated!
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    Dell Latitude D610 Windows XP
    Dell Latitude D610   Windows XP  

    Belated Happy Thanksgiving...with that aside, I don't particularly know what to tell you. I followed the link's directions and took out the stuff that appeared to meet the description. I will tell you though that the dates didn't exactly match up to when the system stopped working. It was off by as much as 2-3 days. I was only suspicious of them because I hadn't installed or downloaded anything in that time frame. If you look at the previous stuff I wrote, there are some of the files I found. The "woypwp.exe" was the one I found running when I compared it to the task manager. That date also didn't line up with when it stopped working, but it apppeared strange so I took it out and now everything is working as before..actually better..pop-ups stopped too. Good luck

  • I was prompted to update firefox 2 days ago for the latest security updates or whatever and now it will not even open for me. It instantly crashes upon loading. Please help! I dont like using IE! Thanks

    This is the crash report..
    AdapterDeviceID: 3582
    AdapterVendorID: 8086
    Add-ons: {02450954-cdd9-410f-b1da-db804e18c671}:0.96.3,{a7c6cf7f-112c-4500-a7ea-39801a327e5f}:1.99.5,[email protected]:1.0,[email protected]:1.8.15,[email protected]:1.23.0.5,[email protected]:1.12.3.53363,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1
    AvailableVirtualMemory: 1986260992
    BuildID: 20111104165243
    CrashTime: 1321048791
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1320939236
    Notes: Cisco VPN
    AdapterVendorID: 8086, AdapterDeviceID: 3582, AdapterDriverVersion: 6.14.10.4396
    D3D10 Layers? D3D10 Layers-
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 1443
    StartupTime: 1321048783
    SystemMemoryUsePercentage: 89
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    URL: http://www.google.com/ig?hl=en
    Vendor: Mozilla
    Version: 8.0
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 :
    RSVP UDP Service Provider : 6 : 2 :
    RSVP TCP Service Provider : 6 : 1 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] SEQPACKET 4 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] DATAGRAM 4 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] SEQPACKET 3 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] DATAGRAM 3 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] SEQPACKET 0 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] DATAGRAM 0 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] SEQPACKET 1 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] DATAGRAM 1 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] SEQPACKET 2 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] DATAGRAM 2 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] SEQPACKET 5 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] DATAGRAM 5 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] SEQPACKET 6 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] DATAGRAM 6 : 2 : 2 :
    This report also contains technical information about the state of the application when it crashed.

    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
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    type in
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    let Windows fix any system files that need to be repaired.
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    Apple Mobile Device Support
    Bonjour
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    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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    Adobe is a company... do you mean Acrobat?
    >subscription to Creative cloud cs6
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

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    Regards
    TD

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