Lightroom 3.6 doesn't recognize files when I try to import

I'm trying to import RAW files shot from a friend's Canon 5D Mark III, but have been unsuccessful. It gives me the message "the file is from a camera which is not recognized by the raw format support in lightroom"
I normally import RAW files from my Canon 7D, but for some reason it's not recognizing these files.
How can I fix this?
Thank you.

Hi Rikk,
Thanks for answering.
I downloaded and installed the DNG Converter 7.1, then opened Lr again, but it's still not opening the files. Am I doing something wrong?
Please advise.
Thank you,
Joel

Similar Messages

I can't import MXF files shot on a Canon C300 into FCP 10.1.2. I have the Canon plug in for MXF file to FCP import but FCPX still doesn't recognize MXF files when I try to import. Premiere works fine importing MXF on the same computer.

I can't import MXF files shot on a Canon C300 into FCP 10.1.2. I have the Canon plug in for MXF file to FCP import but FCPX still doesn't recognize MXF files when I try to import. Premiere works fine importing MXF on the same computer. Any help is appreciated.

Russ and Luis,
I did uninstall and re-install Canon XF Utility and the Canon FCPX plug in. Still no luck. I checked the CanonXF64.RADPlug folder is on my computer in the Rad Plugins folder in application support This is where it is supposed to be as far as I can figure out.
Another piece of the puzzle is that footage shot on a Canon C300 in 2013 and I reimported today and it DOES import into FCP10.1.3. Footage shot on a different Canon C300 filmed this summer will NOT import into FCPX. The latter will import into Premiere. But I am trying to work in FCPX, but maybe I shouldn’t be??
Any ideas? (screen shots below)
Thanks.
Peace, Huey
FYI Here is what Canon says
"There is another trick that works sometimes though. Try uninstalling the plugin and XF Utility. Then, install the latest XF Utility, followed by the plugin, in that order."
I did do this but no results. Otherwise they say I need to wait for a new plugin.
Here's 2014 Canon C300 files does NOT import to FCPX
Here's 2013 Canon C300 files does import into FCPX. I thought it was Contents folder but another set of footage shot on C300 does import and there is no contents folder for that.

HT5177 Why does Final Cut Pro X tell me mpg is supported, but wont recognize it when I try to import it from my files??!!

I am trying to import an mpg file and Final Cut Pro X wont recognize the file.. please help.
Final Cut Pro says it is a supported file, still wont recognize it!

Yeah depends on the source but generally MPG hasn't ever been supported in Final Cut Pro- as Tom says you want to convert it to ProRes elsewhere before bringing into FCP X.

IChat doesn't recognize anyone when I try to send message.(AIM)

I rarely have any problems logging onto iChat, but when I message someone and try to send a message a window appears that reads, "Add at least on person to this chat before sending the first message". It seems as if they don't even recognize them. Sometimes, iChat will just quit and a different window will appear and it says that iChat has quit unexpectedly and then asks if I want to relaunch, report, or to just ignore. This problem has recently occurred. I usually have no problem with the application.

Hi Britany,
I have a system for getting to read all the posts.
First of All I get Emails as I am Susbcribed to every thread I have already Replied to.
Once I have read these and update them if required I use the Back to Forum link and start with the oldest unread thread.
Just because I have not replied means that I have either been sleeping or working.
Both Defcom and I are in the UK so there is also the Time Zone factor to add in.
A chat window that opens in the manner you describe is actually a Group chat window used for Group chats/Chatrooms.
In the View menu you get the option to display the Chat Participants.
Sometimes iChat does seem to take it into it's head that it wants to start a group chat when you have not asked it to.
The other issues also points to an issue with iChat.
I would start with deleting com.apple.ichat.plist
You will have to go to your Home Folder then the Library then Preferences manually by clicking the folders.
Restart iChat afterwards.
7:47 PM Friday; January 23, 2009

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. I have downloaded plugin for the camera, but it still doesn't work. Can you help?

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. Can someone help? I have downloaded 8.3 from Adobe, but still doesn't work?

Lightroom doesn't use the Camera Raw plug-in. All of the Camera Raw technology is part of the Lightroom program. You will either have to upgrade to Lightroom 5 or use the DNG converter to create digital negative copies that can be used with Lightroom 4.

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto try to load them first, then Lightroom can't find the files. Big problem. What to do?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?

Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD

Lightroom can not get my photo file when I go to nik plug in any help?

Lightroom is unable to prepare my file when I go to my nik plug in. It says it can not open the file. I'm working off an external hard drive and I have tried both of them. any help out there?

It's failing to load Main.swf
I noticed that you do have a main.swf
Perhaps the file was renamed at some point.
-Marc

My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?

My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?

Try This...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Iphoto doesn't recognize jpg's and won't import pictures

Recently updated from iPhoto 09 to 11 and iPhoto won't import pictures from Kodak camera. Says it doesn't recognize file type "jpg". Imported pic last week from same camera just fine. Also upgraded to OSX 10.6.8– this is when the problem started. I don't want a work around solution, as I know there is a fix for this. Just can't find it.

There isn't a fix. Workaround: use a USB Card Reader.

When I try and import anything into my lightroom 5 light says not responding?

Light does not respond when I try and import photos. It doesn't even go to the place where it asks you from what device to you want to import from. I have had lightroom 5 for about one month and this is the first time this has happended. Brad

After months of frustration with this issue, I have found a solution on my machine. I use Compact Flash. One of the pins in the reader was bent and touching an adjacent pin. After straightening the pin so that it ddi not touch, the dialog opens properly.
On my machine, this "is not responding" message appeared whether or not there was a card in the reader. Every time that I tried to open the dialog, I would get this message as the dialog tried to populate the file source. Eventually, after from 5 to 30 minutes of waiting, the dialog would populate. Once the source was selected, the import worked properly. I now use a USB reader to avoid bending the pins in the built in reader.
The dialog now opens immediately and I can import efficiently.

IMovie Crashes When I Try To Import Video Files

When I try to import a video from the desktop to iMovie, it doesn't work. It starts importing but the time remaining is nothing and the progress bar does not fill up at all. Someone please help!

Hi
iMovie is very picky in what Video-Codecs it can work with.
What Codec's Your movies in ?
.mov, .wmv, .mp4 etc are NO CODEC's - but just sort of Container's. Open the video file with QuickTime-player then open Inspector [cmd+I] and read
Video format (Codec) : nnnnnnnnnn
frame rate : yyyyyyyyyy
What does they say ?
Yours Bengt W

Photos does not recognize my camera when I try to import

When I try to import I keep getting an "error -9937". Tried using image capture as a possible solution but it also doesn't recognize my camera. Went back to iPhoto and now it no longer recognizes my camera. It worked perfectly fine until this recent update. Any ideas? I don't want to use the Cloud.

I have seen quite a few similar questions, but none was solved:
com.apple.imagecapturecore error 9937
AFTER UPDATING UPDATE OS X 10.10.3 IMAC NO LONGER RECOGNIZES JPG AND CANNOT DOWNLOAD FROM CAMERA
And all were for Canon cameras. Is your camera also a Canon Powershot? If that is the case contact Canon for help.
As a work-around: Try to read the photos from a card reader and not directly from the camera. It is less bother and you avoid problems, if the batteries in the camera are low.

The pictures in several events I imported disappeared, only the event names remain. Now iPhoto crashes when I try to import new files. Any ideas?

I imported several hundred pictures to different events. Some directly from a Canon EOS camera (large card) and some form old CD's. The import process went fine. But I noticed some events were empty after having seen them in the library. Thought it was my mistake and may have moved the pictures to other event. The last CD I was importing could not be read and iPhoto hanged. I had to force turn off the laptop and when restarted, several of the newer events were also empty and now iPhoto crashes when I try to Import to Library. Does anybody has had an experience like this? I really need to recover the pictures because I already deleted them from the camera. Help will be greatly appreciated.

What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the typ

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the type of files I can import. Any help appreciated.

Well, think about it. This is a Lightroom forum. We are here to answer questions about Lightroom and how to solve problems in Lightroom. Your permissions issue is an operating system issue, not a Lightroom issue. I didn't mean to be sarcastic. But there are plenty of Internet resources that will answer that question.
I just went to Google and typed in "change disk permissions", and there are links for the Mac as well as for Windows listed. There's no sense in me rewriting instructions that are already available.

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done?

How can I import a movie into iMovie 09 from a hard drive? The movie will open and play in idvd but breaks into separate files that can't be downloaded when I try to import. Can it be done? I am trying to create a disc of player highlights for a collegiate coach, and I am using movie files downloaded to my hard drive from a DVD created on a PC.

No unfortunately it won't open in quicktime either. It does the same thing that Imovie does, separates it into two file folders audio and video, and if i select video it opens to reveal 8 files that cannot be selected. VIDEO_TS.BUP, VIDEO_TS.IFO, VIDEO_TS.VOB,VTS_01_0.BUP, VTS_01_0.IFO, VTS_01_1.VOB, VTS_01_2.VB, VTS_01_3.VOB. All of which cannot be opened or selected.
Opening it in Idvd and folllowing your suggestion works and I get a format code of NTSC. Is that the same? Thank you for your time and response.
CaCanuck

Lightroom 3.6 doesn't recognize files when I try to import

Similar Messages

Maybe you are looking for