Lightroom 3, CS5 & Canon 5D Mark III Issues

I have read the product support and am I right in understanding the you need camera raw 7 to import RAW files into Lightroom with the Canon 5D Mark III? And that this is not supported with CS5? I am unable to import RAW files into Lightroom 3. I use a Mac OSX platform. Please help...

You need ACR 7.1 or LR 4.1 to open 5D M3 raws...either that or download the free DNG Converter 7.1 and convert to DNG so LR 3.x will read them.

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Canon 5d mark III tethered to Lightroom 4

Any info on when canon 5d mark III will be able to worked tethered in Lightroom 4

You know Adobe needs to give money to the camera manufactures so they can have access to a special SDK's that allows ADOBE to develop software that the manufacturers are not willing to develop themselves. The ability to tether in Lightroom with my 5dMKIII is just one of the features that I am missing out on. I have a cobbled workaround, but it is lame. Capture one can tether a 5d mkIII but they have some weird stipulations, for example they cannot bring a Raw M or Raw S file into the application. The Canon SDK for the new gen of Cameras is really a tough nut to crack, so it seems. Speaking to Julieanne Kost in person she say the tethering option is not available and she does not know when it will be available. She didn't give me specifics, she did say if more customers complain about not having the feature that the Lightroom team would make it a priority. So Here goes, Dear Lightroom Team Please get your stuff together and make tethering in Lightroom 4 a top Priority!
Date: Tue, 18 Sep 2012 09:06:50 -0600
From: [email protected]
To: [email protected]
Subject: canon 5d mark III tethered to Lightroom 4
    Re: canon 5d mark III tethered to Lightroom 4
    created by ben anders in Photoshop Lightroom - View the full discussion
Any more news on this issue Adobe?? The SDK has been out for 4 months now...
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Canon 5d Mark III and Lightroom 4.3 tethered shooting issues.

I bought a new Canon 5d Mark III and upgraded my lightroom to 4.3. I have been having issues shooting tehtered. I'll shoot and get some frames coming in and when I start plugging away the program bar will spin and I'll only get a few grey frames and it just kind of freezes. I don't know what to do.

LR4.3 was supposed to improve Lightroom's built-in tethering, but in my experience it still has some reliability problems - especialy in recovering from broken connections (not just unplugging USB but also if the camera loses power by sleeping or when changing a memory card).
Sorry if some of this is basic info, but I'd recommend you try a different USB cable - the cable end that connects to the camera is easilly damaged in a way that makes a connection possible, but unstable (I strongly recommend finding a cable with a 90 degree downward bend at the camera plug). Also, we often have to send a camera body in to have the USB port serviced. Canon has begun to provide a small rubber boot to reinforce the USB connection at the port, but they won't sell the part outside of a repair service. Be sure to use some kind of stress-relief for the cable at the camera. Tethertools sells one, but I've made mine DIY with a little string and a small binder clip... nearly free. Finally, be sure your cable is less than about 15 feet. If you need to go longer, I've successfully tethered with two cheap powered repeaters from Monoprice, but no single link should be over 15 feet.
Oh yeah, also set your camera to not sleep for a long time.
Beyond all that, is using EOS Utility for capture and LR Auto-import a viable option for you? It works very well for me. I use the Apple "Image Capture" app to tell my system to launch EOS Utility whenever the camera is connected - and set EOS Utility to launch into remote capture/camera control mode. It's very stable and recovers from disconnects or camera power loss and the remote camera control/live view can be pretty handy.
Another plus is that if you do need to disconnect USB and shoot to card, you can just copy new images from the card to your watched folder and they are imported to Lightroom with the same settings and location.
The only downsides for me is that there is no way to have a crop apply to new images using auto import -- and I have to re-save my develop preset each time I make a change. Using the "Same as Previous" option under develop settings in native tethering is so great for this and I'd love to see a similar option added to auto import.
Hope this helps.
-Andy

Having issues opening raw files from Canon 5D Mark iii in Photoshop CS5

I cannot open RAW files from a Canon 5D Mark III in Photoshop CS5. I get an error saying "
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information."
Documentation seems to be no help.
Any ideas?

You can download the updates manually and try to install them Adobe - Photoshop : For Macintosh
If you can not get CS5 updated you may want to consider Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Search Results
1 (800) 833-6687Adobe Systems, Customer service

Canon 5D Mark III -- Lightroom 4.1 - Edit in Adobe Photoshop not working

Hello, I appoligize if this has already been answered, I couldn't find a solution. I have the new Canon 5D Mark III, and I updated to Lightroom 4.1 so I can import the 5D3 RAW image into LR. But when I go to "Edit in Adobe Photoshop CS5" or "Merge to HDR Pro in PhotoShop", PS starts, but it doesn't load any files. I was assuming this is because the PS Camera Raw is out of date. So I downloaded the cameraraw6-7_r1_win_030612, but when try to install it, I get "Some updates failed to install. Update is not applicable".
What am I missing here?

Hi Tim,
Please refer to the link below which says:
Set the camera to Print/PTP. Images don't import when the camera is set to PC Connect.
Source:http://helpx.adobe.com/lightroom/kb/photos-dont-import-canon-5d.html
Thanks
Mandhir

Lightroom 4.2 will not import from Canon 5D Mark III

When trying to import photos from my Canon 5D Mark III into Lightroom 4.2, the import usually freezes up at some arbitrary point. It will either crash lightroom altogether, or it will have a message saying "could not import all files, files could not be read." (something along those lines.)
I am using a 1 year old iMac with a 1 TB HD. I import directly onto that hard drive. Lightroom has never had an issue importing. My previous camera was a Canon EOS T1i. The problems started when I purchased my 5D Mark III. Images from my T1i, in fact, still import fine with no issues. I am running OS X version 10.7.5. My compact flash card is brand new, a Lexar 1000x. This question/issue may have been answered elsewhere, and if so I apologize, for i could not locate it. I have seen some suggesting it may be a hard drive issue, however, the evidence points to the 5D Mark III not playing well with LR 4.2. (T1i images still import fine.)

Here's a post concerning 5D MKIII file corruption, which may also be due to a camera malfucntion. Yes, there could be something wrong with your camera.
http://forums.adobe.com/message/4882852#4882852
SUGGESTION:
Install the Canon EOS Utility that came with your camera. Also check for an updated version of the EOS Utility after the install. You need to install from the CD first before you can install any updates.
http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_5d_mark_iii#Driver sAndSoftware
If the EOS Utility can download the CR2 files to your hard drive, then your camera is not defective.

Why does not Lightroom allow me to import RAW files from my Canon 5D Mark III?

Why does not Lightroom allow me to import RAW files from my Canon 5D Mark III?
Error message that it does not support cr. file

Which version of Lightroom?
As Hal points out, if it's pre v 4.1, you can't expect an old version of the software to know what to do with a camera that didn't even exist when the software was released.
Given how many times a day this same issue comes up, maybe it's time Adobe changed the error message to something like "your camera is too old to be supported by this version of Lightroom. Please upgrade" or similar...

Will Canon 5d Mark III Raw files work with Lightroom 3

I have just tried to upload Raw files from a Canon 5d Mark III to Lightroom 3. The file were not recognised. I believe there were some update issues but my Lightroom 3 is updated. Do I need to get Lightroom 4? I need to know urgently as I have a shoot tomorrow and will go back to my Mrk II if I can't get an update for Lightroom 3.
Message title was edited by: Brett N

LR3 DOES NOT support Canon 5D3, 1Dx, Nikon D800 or Nikon D4.
Newer cameras wont work in it, and require LR4 for RAW processing (Tethering in LR4 STILL is not supported)
However,
LR4 is massively buggy, and slow to a point where it is practically unuseable for anything other than a handful of images to edit.
Also, LR4 will not tether to the new cameras (for that, try ANY of the competing professional software, Aperture, Capture One - They work just fine)
You can, convert your 5D3 files to DMG, and then open them in LR3 that way, or you can get LR4 and deal with it's massively awful slow issues that Adobe has still not resolved 5.5 months after launch, or you can use other software.
Those are your options.

Any idea when Lightroom 4 will have support for the new Canon 5D Mark III?

I have a new Canon 5D Mark III. When can we expect support for this camera in Lightroom 4?

It's already in the DNG converter that's posted along with ACR 6.7 Beta. That indicates probably the next version.

When will Lightroom 4 be updated to be able to read raw files from my Canon 5D mark III ?

Purchased Lightroom 4 to use with my new Canon 5D mark III camera. Still waiting for and update to be able to read the raw files created by this camera. Need it for TAFE course. Have I missed something, Photoshop Elements 10 has been updated but nothing for Lightroom 4 ???

Direct link to LR 4.1 RC2 Beta
http://labs.adobe.com/technologies/lightroom4-1/?tabID=details#tabTop

Just got me a new camer canon 5D mark iii and now I can't send the images from lightroom to open in photoshop anymore

Hi Mark, I have lightroom and Photoshop CS6 and worked with it with my old camera, Canon 60D and had no problem
now I got me a new one, Canon 5D Mark iii and I can import the images into lightroom but I can't not send it from lightroom to photoshop. Also tried to drag and drop the picture image directly into photoshop but it wouldn't allow me to do so.
What do I have to do to get that working?

In Bridge, go to Edit->Preferences->File Type Associations

Canon 5D Mark III back screen is dead after tethered capture with Lightroom 4.3

I was successfully shooting tethered using Lightroom 4.3 (PC laptop with Windows 7) and my Canon 5D Mark III, however when I disconnected the cable I was no longer able to see anything on the back of the camera, no image playback, no menu, no live view, nothing. How do I recover the functionality of the camera's back screen. I tried removing the battery for a while, replacing the battery, taking out the memory card. Don't know how to "reset" the camera. Note the top display on the camera and the view finder display work fine, I can change settings with my dials. Was working in Manual Exposure mode, and also tried Aperture Priority. If I reconnect to the laptop I can still work in tethered mode, but after disconnecting the camera back is still dead.
Was I somehow supposed to disconnect the camera from tethered capture before disconnecting the cable?

It is probably not related to your tethering session in Lightroom. It is also unlikely to be related to the order you unplugged things. (Unless you yanked the cable and damaged some electronics).
Have you tried pulling both batteries for 30 minutes (The regular battery and the quarter-sized watch battery)? Pull those and the memory card. Unplug all cables and let it sit for a while and then replace the batteries.

Hi. I have Lightroom 4 installed. I cannot download my CR2 files from the Canon 5D Mark III camera. I have downloaded Lightroom 5 thinking it was an update but it appears I have to pay for the program. Any ideas how I can get lightroom 4 to accept my CR2

I have Lightroom 4 installed. I cannot download my CR2 files from the Canon 5D Mark III camera. I have downloaded Lightroom 5 thinking it was an update but it appears I have to pay for the program. Any ideas how I can get lightroom 4 to accept my CR2 files ?

The Canon 5D Mk 111 was supported from LR 4.1, see the link below. Just update LR to the latest version. See link below
Camera Raw plug-in | Supported cameras
Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh

Canon 5D Mark iii and Lightroom 3

I recently got a Canon 5D Mark iii. I have Lightroom 3.0 and I cannot open the images in Lightroom. Do I have to upgrade to Lightroom 4.1?

Yes, but you will find it easier to upgrade to Lightroom 5. That is the current version. Your other alternative would be to download the DNG converter and convert your raw files to DNG. The choice is yours.

CS5 Raw with Canon 5D Mark III and Canon 6D

I have CS5. I recently upgraded my 5D Mark II to a 5D Mark III. I also have a 6D. I can't open my images in RAW. Am I forced to purchase CS6?

Hi,
You should be able to open the Canon 5D Mark III files into photoshop cs5 by updating to camera raw 6.7
(Help>Updates from within photoshop cs5)
For the Canon 6D, the 8.1 DNG converter should work by converting your 6D camera raw files to dng
copies which should then open in photoshop cs5.
mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5596
wndows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5597

Lightroom 3, CS5 & Canon 5D Mark III Issues

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