Lightroom 3 import issue

When I try and import to Lightroom 3 from a new Nikon D810 camera the preview boxes are grayed out with a note in each that says preview is unavailable for this photo. I shot the photos in raw+fine which is supposed to also record a jpeg image besides the raw file. When I hit the import button it thinks for a while and then just says no photos available to import. My D300s camera when shooting in the same mode did just fine. Anyone that can help please advise.

LR 3 wasn’t updated for new camera support after LR 4 was released. The D810 requires at least LR 5.6. And currently Adobe is selling LR 6.0, which is a bit buggy as an initial release.
Your choices are to upgrade to LR 6 with its more modern OS system requirements, or use the DNG Converter 8.6 or newer, with also somewhat more recent OS minimum version requirements:
http://www.adobe.com/downloads/updates/

Similar Messages

Mac OS X Lion and Lightroom 3 import issue

Hi,
I upgraded to Lion and migrated my applications and data through the migration assistant. Now I have a problem with importing. I use to import by converting to dng from cr2 (Canon EOS 350D), using a card reader. Nothing changed in my setup from Snow Leopard, but now LR gives me an error message, that it can't import the pictures because it can't read them.
I import the files to an external HDD, and I think, there lies the problem. Maybe there is some rights issue. I tried to import to the Desktop, no problem here. Through the Finder, I can move the picture to the external HDD, so generally, it is possibly to write.
Is there any preference file I have to change, that LR will get writing permissions to this HDD back again?
I hope, I made myself clear, as English is not my native language ...
Thank you for any input!
vetdoc172
Edit: OK, maybe this is some information. I created a new catalog and tried to import again, now it worked flawlessly. As I like to have my pictures in my main catalog, I would love to find a solution to change some catalog settings or whatever to be able to import to my old catalog, again. Any ideas?
Message was edited by: vetdoc172

Sorry to have bothered you, but I found the solution myself. As I mentioned before, it was indeed a permissions problem. With LR closed, I right clicked my external HDD and opened "Get Info". Way down, there is an option "Ignore ownership on this volume" which I activated. Now LR can write on this HDD again without any problems.
Thanks anyway!

Lightroom 4 Import Issue

Has anyone ever experienced the following, and if so what was your solution?
This week I imported some RAW images into LR. Worked fine. This morning I went to upload my Vivid images from last night into LR & a box came up advising the files could not be imported as the files could not be read, and it gave me a choice to save it elsewhere.
Also, it deleted the images that I had uploaded into LR the other day. All the images from the other day and last night are still on the card and I am in the process of uploading these into Dropbox so they are safe.
I have tried to import these (images from the other day & today) into LR from Dropbox but the same 'unable to read' message comes up. I can look at the images on my computer though.
Question is, how do I get them into LR now so I can process them?
Best Regards,
David

Hi Keith,
Thanks for your thoughts. Yes, I am a Mac user, though have been using LR
for a year and no such problems. I have not had any issues previously with
this and would not know how to change destination permissions.
Do destination permissions change on their own (i.e. without user
intervention)?
Given my process (how I import has not changed, why would the permissions change)?
I'll need to look up the help section for how to change them.
Thanks.
Best Regards,
David Johnson
M: 0417 423 458
lightinspired.wordpress.com
P O Box 1125 Camden NSW 2570
<http://lightinspired.wordpress.com>
On Sat, Jun 7, 2014 at 7:46 PM, Keith_Reeder <[email protected]>

Import issue with Lightroom

I upgraded to LR5.2 2 weeks ago from 4.3. Install went fine, but I'm now having issues when importing my photos, Lightroom hangs partially through the import. The only choice I have then is to force quit the program, which then freezes my computer. Getting to be an invredibly frustrating exercise.
I have an iMac with OSX10.8.5 (Mountain Lion)
Lightroom 5.2
Importing & converting CR2 files (5DMkIII) to DNG.
Images being imported to an external hard drive.
Nothing has changed in my workflow or software except for the installation of LR5. I did read in some of the forums that there was import issues that appear to have been fixed with the latest release, however, whilst I DEFINTIELY have the latest release of LR5, this is still occurring. Any ideas? Another bug?
Cheers
Sarah

sure did. All permissions are admin & I'm it. I haven't tried DL via image capture - LR4 gets me to the same end goal, tis just rather onerous to have to muck around with this twice. Appreciate your taking the time on this

Lightroom 4 importing causing program to crash.

Lightroom 4 will not import files. Windows 7 pop-up states; "there is a problem with this program that is preventing it from running correctly will check for solution". "Windows failed to find a solution must shut down program now".
This prevents the import page from loading or working and no images can be imported using usb or SATA connections. Was able to use computer's built-in card-reader to read from Sd and compact cards, those were able to run in the import window only because of preference setting. "when a Memory card is installed import files" (preference-setting). Any other means of importing files, the out-come is the program crashing and being shut down. All other functions outside the import menu seem to be working. Deleting all catalogs and then using the default catalog setting, failed to clear issue.
System info: Windows 7 64-bit, Intel i7 cpu, 16 gigs of ram, 4 one terabyte hard-drives.
Solutions tried. Removing Lightroom 4, all catalogs, then running defrag, registry cleaner, before attempting to re-installing lightroom 4. Removing lightroom 4 and installing lightroom 3.6 fails to fix issue. Removing all Lightroom products from hardrive,Including the windows program folder, windows programs data folder. Then rebooting re-running defrag, registry cleaner and re-installing lightroom 4 fails to fix importing issue. No way to contact support and links to user group fail to take me to correct user group. Question with the lead as lightroom 4 importing causes program to crash. Takes me to everything but lightroom solutions! Now this takes me to photoshop user group which has nothing to do with lightroom. With lightroom 4 in the question itself, I get everything but lightroom solutions!

Camera raw is built into Lightroom. It is the engine that makes the corrections within an image. You might not see as a seperate program, like earlier versions of Lightroom. Or having to launch it in a new window to work in camera raw. In version 4 of Lightroom it was made seamless and built into Lightroom.
Lightroom 4 was installed in the admin log-in window. I have all useage rights to any file lightroom creates or adjusts. I am thinking that the Photoshop CS6 beta created some working problem within Lightroom 4. Now that the beta-test program is over, I think the problem is a result of removing Photoshop's last build, before the public beta was released. I do hope, Adobe is working on a solution for people experiencing importing problems with Lightroom 4. I am just grabbing at straws here, trying to find something that will work. I think the problem will go away once computer has the new camera raw build 7.0 that ships in Photoshop CS6. With so many versions of camera raw installed on the computer, I think Lightroom is having issues as a result. Let's hope a patch is in the works, Lightroom 4 is useless if importing files doesn't work correctly.
B&H photo is taking pre-orders for the creative suites, right now. The only way to get support is by purchasing a subscription. Otherwise it is a $35.00 per issue fee. So, I am not sure of what upgrade path I will take. Not loving the cloud at all, with this year of Hackers, I seriously doubt that any cloud will prove to be safe to use. Why would, I want to post my hard work to a cloud where anyone can steal it? But that is a different topic.
For right now the only way to import is by creating an empty folder on the same hard-drive that Lightroom resides on. Setting up auto-import in Lightroom Pref. file to check that empty folder. Folder has to be empty to set up. Then dragging image files into that empty folder. I discovered that Lightroom 4 will not open or look in sub-folders for images. Which means you lose keeping a day's worth of shooting seperate from other folders. Where Lightroom version 3.6 you could.There was a second auto-import that worked, with my built-in memory-card reader. Where in the Lightroom pref.file you can tell Lightroom to auto-import, when a memory-card is detected. ( this is the least viable option, because more memory card become damaged removing and reinstalling them). These were the only two methods, I could get images into Lightroom 4 and prevent Lightroom from crashing. Might have to go back to using Nikon NX to import my images and using Bridge to catalog them.

Strange import issue .. no longer works in 2.6 or Beta 3

Strange import issue.
I use LR-2.6 everyday but have only played around with the LR-3 for a limited amount of time so the other day I decided check it out and tried to import a handful of RAW(canon) files on a SDxc-8g card via a USB card reader. I set it up to copy and convert to DNG, apply a few keywords and Metadata but when I tried it acted like it imported the first image and then froze. Card reader lights stopped blinking and just stayed on, program task bar doesn’t show any progress, not even for the first image. I then went to the folder that I was going to have the images copies to and it contained a file of the first image, but there is no indication that LR-3 even created it and it doesn’t show up in the catalog. When I tried to close out LR-3 is popped up the “in the middle of a task warning” so I just closed the program and tried it a couple more times to no avail.
So I though o well I will just open up LR-2.6 and import them from there, guess what now LR-2.6 does the exact same thing!!
I thought maybe my card reader was a POS but I was able to drag all the files to a new folder on my desktop and import them from there, nope. Tried rebooting a couple times, even opened a new catalog to test with, in both LR-2.6 and LR-3 and neither will work..
I am stumped any ideas?

Thank you for everyone's assistance
I actually figured out what the problem was, like most issues it comes back to operator error, it seem I had inadvertently chose a "rename file on import" template that I had set up to name the files based on a custom fill-in field in the Meta Data, I normally only used that template when I was exporting images that had been completely edited, so being these images were new imports that field was blank, hence it would import the first image and then do to " don't import subjected duplicates" being checked it would just stop the import process.

IMPORT issues: Works with iMovie 3 but not iMovie 6 ???

Okay, still trying to get my import issue resolved.
I have a SONY HDR-HC3 DVmini.
No problems with iMovie 3 on my Powerbook.
iMovie 6 on my MDD will let me control the camera, but the screen stays BLUE with no IMPORT.
My buddy thinks it might be a Quicktime issue.
He said to download Quicktime Pro, that might resolve this issue.
I can copy the iMovie 3 file to my machine with iMovie 6 and do the editing, just not the importing...
THANX

Hi
Can be so much.
Often Camera has to be connected to Charger/mains during Capture.
An majority is a faulthy - badly connected FW-Cable (USB don't work at all)
My list on this
*NO CAMERA or A/D-box*
Cable
• Sure that You use the FireWire - USB will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin FW one ?
• Test another FW-Cable very often the problem maker.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toogle in iMovie pref. Play-back via Camera (on<->off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
• Camera connected to "charger" (mains adaptor) - not just on battery
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie 8 (7.1.?) ?
• iMovie HD 6 (6.0.4/3) ?
*Other ways to import Your miniDV tape*
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After uninstalling Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
*No Camera or bad import*
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that halps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconect the external drive before the mac can see the video camera.
Yours Bengt W

My Images won't open in Photoshop CS5 when I click on Edit in Lightroom - even though this option has been selected? To edit in Photoshop I have to export image from Lightroom then import into Photoshop. I have other programmes such as NIK and if I wish

My Images won't open in Photoshop CS5 when I click on Edit in Lightroom - even though this option has been selected? To edit in Photoshop I have to export image from Lightroom then import into Photoshop. I have other programmes such as NIK and if I wish to edit in these everything works fine.

Same here. I've never had trouble with this function before.
It opens the Photoshop application with all the menus/windows, but it never opens the actual image I chose to work on.
I'm on a Mac, using OS X Yosemite, 10.10.1 Lightroom is version 5.7 Photoshop is CS5, version 12.0.4
FWIW, I also can't automate>Photomerge ... . Makes me think Photoshop, not Lightroom, is all wacky. I tried dumping PS preferences

Importing issues with Final Cut Pro X. Green flash and twitches while play back

Hello, I'm having some importing issues with Final Cut Pro X and I can't find any solution whatsoever. Perhaps my importing settings are wrong?
Anyways, I've done a lot of recordings on eye TV and HD PVR with some videos that are about 3 hours long. I exported them into H.264 files, which turns them into mpeg-4 files with AAC audio. Then I import them into final cut pro X and I notice it takes a long time for them to render the videos and I notice that there are some green screens and twitches while I play through the video.
Here is a screenshot of the green screen that I'm talking about:
[URL=http://imageshack.us/photo/my-images/688/screenshot20130409at338.png/][IMG]http://img688.imageshack.us/img688/4537/screenshot20130409at338.png[/IMG][/URL]
Could it be my 2 video graphics card that is causing this kind of issues? Or is there any solution to fix this?
In the past, I've used iMovie 09 and it worked out perfectly. However, the new iMovie 11 is terrible because it automatically optimzie my 3 hour long videos into making the importing process to (144 hours long to import). Is there any way to get iMovie 09 back or am I stuck on dealing with this Final Cut Pro X issues?
More information:
My Hauppauge HD PVR settings are set to custom. Video Constant Bit Rate, the average bit rate: 13.5 Mbps. The audio is AAC.
My project settings for video properties is set to custom, 720P HD Format, 1280 x 720 Resolution and 30P Rate. The audio and render properties is set to custom, audio channels is stereo, audio sample rate is 48kHz and the Render Format is Apple ProRes 422.
I export the video as a quicktime movie. The export setting is H.262.
The summary of the export is:
File type: Quicktime movie
Estimated size: 397GB
H.264, Width and height: 1280 x 720. Framte rate: 30 fps

My Hauppauge HD PVR settings are set to custom. Video Constant Bit Rate, the average bit rate: 13.5 Mbps. The audio is AAC.
My project settings for video properties is set to custom, 720P HD Format, 1280 x 720 Resolution and 30P Rate. The audio and render properties is set to custom, audio channels is stereo, audio sample rate is 48kHz and the Render Format is Apple ProRes 422.
I export the video as a quicktime movie. The export setting is H.262.
The summary of the export is:
File type: Quicktime movie
Estimated size: 397GB
H.264, Width and height: 1280 x 720. Framte rate: 30 fps

Lightroom PSE6 Import

I wish to move from Photoshop Elements 6 to Lightroom (1.3.1) running on Windows Vista. However I can't get Lightroom to import the PSE6 catalog. From what I can make out PSE6 uses a different catalog format from PSE5 and LR doesn't seem to recognise this.
I find it hard to believe that that the latest version of LR can't import from the latest version of PSE. Does anyone know how to make this work (even if it involves exporting the PSE6 catalog first)
Note: I've 20,000+ photo's in PSE6 and make use of the Album's feature to sort them, hence the need to import the catalog rather than simply importing the files
Regards
Mike

i have a real problem with your advice .
i took it and when i opened LR all my images had gone !!!!
the good side of this is that my back up was up to date.
any other suggestions ?>????????

Canon Raw (CR2) import issues, Windows Vista home premium

I can import JPEG files directly from my camera (EOS 400D)using Lightroom but I cannot import my raw CR2 files, for some reason Lighroom simply does not recognise that they are there.
I therefore use another program to import my Raw files onto my hard drive.
Once they are on my hard drive Lightroom will let me import my raw files.
My question is how do I get lightroom to import my raw CR2 files directly from my camera?

Plus multiple other good reasons/benefits of using a card-reader... such as...
No cord to accidently get pulled and camera to fall to floor, can download card and still go out and use camera, and can copy pictures to ANY computer without having special software installed... plus can use card as portable flash drive for other file types.
I personally don't allow Adobe to copy from my card even from a card-reader after their initial problems with 1.0... I copy all my files to a folder on HD, ensure all have been copied, then allow LR to Move and Import photos from that temporary holding location. This also allows me to do other things (like geotag the images) before I actually do my import into LR.

Duplicate Video Import Issue

Hello,
I am running PPRO CS6 (6.0.3) on Windows Vista
I am having a duplicate asset import issue. Let me explain...
I have a couple of Premiere Pro project files with multiple sequences in each. In each of the project files I have the same source video files imported as the some of the sequences in each of the project files reference the same source video file.
So here it was is happening...I have a project file with sequences 001-025 in them and I have have another project file with sequences 026-050. I have 25 sequences per project to keep the project sizes smaller and more manageable so my system doesn't choke.
Sequences 014 and 015 in the first project file both reference "Video01.avi" which is located on my external F: drive. I want to import sequences 027-030 from the second project file which both reference the same "Video01.avi" file on the same drive.
I know PPro is intelligent enough to know when importing assets from another project file that shares the same assets as the project you are importing into, it knows to only import the dependent assets which are not in the project file you are importing into. I have done this countless times and PPro has correctly only imported the assets it needed.
However for some reason when I am trying to import the above mentioned sequences from one project into another it is bringing in a duplicate copy of the source footage necessarily. I can't figure out why it is doing this. The sequences it is importing both reference the identical file on the same drive, etc. And I am using the "Import Selected Sequences" option.
Thank you,
Shane

I think I have solved my own issue. As stated above when I was trying to import sequences from another sequence it was brining in a dup copy of the same clip in the sequence. I was able to successfully have it not do that.
What I realized was happening is that even though the source footage video file is identical in each project file, when I opened it up the clip in the source monitor I had different IO points set for each version of the clip in each project. PPro I am assuming imported the second copy to preserve the IO points on the second version of the clip that was being imported.
I simply cleared each set of IO points on each reference of the clip in the project file and I was able to import the sequences I wanted without bringing in an additional copy of the source clip. So now I just have one copy of "Video1.avi" in my project file instead of multiple.
Hope this helps someone in the future who may be experiencing a similar issue.
Shane

Import issues, Audio/video Unsynced

Having major import issues, audio and video won't play in sync. Working with MP4 and MXF on most recent version of Premiere CC. Everything plays fine in quicktime/vlc but goest haywire in premiere. Have been through tech support twice, updated drivers, cleared cache and Premiere still has trouble playing back video/audio in sync. Any idea what's going one? Our company recently switched to adobe for the supposed "ease" it handles different codecs and so far have had nothing but issues? Sorry if this is already addressed in one of the forms, am at my witts end now having lost multiple days trying to troubleshoot premiere.

Hi Adobe4,
Having major import issues, audio and video won't play in sync. Working with MP4 and MXF on most recent version of Premiere CC.
Sorry for this issue. Tell me, where did these files originate? From a video camera? Do they have a constant frame rate or a variable frame rate?
Thanks,
Kevin

DTW-- How to Import Issue for Production

Hi ,
How do i import Issue for Production Through DTW.
Thanks & Regards
somi mishra

hello,
why do you want to use DTW to issue for production ? You could use backflush as issue method so that you can skip issue for production job. If you have issue for production batch job which it means you want to add all the qty of RM issued to production one times and all at onces for more than 10 PO, I think it is better to use addon. You create an excel template and export the data to be txt file, the txt file imported to the issue for production form using the addon. I just compare this situation with the client request in long time ago. they request fast and not manual sales order creation from quotation. just to compare it to your situation but need your detail explanation.
Rgds,

Help me, oh great Toonz! (Slow import issue - # bazillion!)

Toonz you seem to be the most knowledgeable about this slow import issue.
I am trying to import from music CDs to a brand new, out-of-the-box, Maxtor External Hard Drive (usb 2.0). Currently I have a Dell Dimension XPS T500 Pentium3 w 512MB Ram and also a newly installed Sony 52x optical drive. Yet I still suffer from import rates of 3.0 or less.
Here is my CD Diagnostic from iTunes (which is hogging my CPU, btw).
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation XPST500
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 9200 PRO Family (Microsoft Corporation)\RADEON 9200 PRO Family (Microsoft Corporation
IDE\DiskWDCAC29100D___________________________J74OA30K, Bus Type ATA, Bus Address [1,0]
IDE\DiskWDCWD200BB-75CAA0_____________________16.06V16, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskMaxtor6L200R0_________BAH4, Bus Type USB
IDE\CdRomSONYCD-RW__CRX320EE____________________RYK3___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: SONY CD-RW CRX320EE, Rev RYK3
Audio CD in drive.
Found 6 songs on CD, playing time 66:34 on Audio CD.
Track 1, start time 00:02:33
Track 2, start time 19:49:35
Track 3, start time 26:25:28
Track 4, start time 37:23:48
Track 5, start time 48:29:23
Track 6, start time 57:47:15
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 52.
The drive CDRW speeds are: 52.
Help me Obi-wan Kenobi, your my only hope!
Thanks.
Windows XP

See if Slow Imports can help.
Good luck.

Lightroom 3 import issue

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