Lightroom 4.1 (3, 4 or any version) causes computer to blue screen and crash
Recently bought the new Lightroom 4.1 in an attempt to fix this issue, which had been occuring off and on for some time. I have major difficulties with importing and/or rendering previews or editing Canon 5D Mark II and Canon 5D Mark III images using Lightroom. The computer abruptly blue screens, then reboots. The blue screen code is 124. I'll attach a record of minidumps (all caused by editing or importing images using LR4.)
Not sure if that can be viewed, but please ask so I can send you the dump file for inspection if necessary. It essentially shows the Bug Check Code as 0x00000124, caused by address ntoskrnl.exe+4b09bc.
System Information
Time of this report: 6/14/2012, 02:40:11
Machine name: THANATOS
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 12/09/10 21:08:39 Ver: 08.00.15
Motherboard type is a Asus Crosshair Forumla IV
Processor: AMD Phenom(tm) II X6 1100T Processor (6 CPUs), ~3.3GHz
Memory: 16384MB RAM
Available OS Memory: 16382MB RAM
Page File: 2892MB used, 29870MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Display Devices
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15803842&REV_A1
Display Memory: 4063 MB
Dedicated Memory: 1503 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SMBX2450
Monitor Id: SAM0722
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9610 (English)
Driver Version: 8.17.12.9610
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/29/2012 20:02:00, 17642816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-787E-8C351FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x15803842
Revision ID: 0x00A1
I have an 850W PSU. Running Windows 7 Ultimate on a 150GB SSD.
I find this very frustrating because it's a PC that I built and that can do any complex task--anything from using PS CS4 with multiple layers, playing top-end games like Crysis 2 and Diablo 3 with graphics on full. Other than this RAW development issue, the computer is flawless and VERY fast. Anyone have any ideas, or see a hole in the system specs?
Cheers,
_E
The video driver is up to date, and I would assume compliant with LR4.
My BIOS version is default, and I tried installing new BIOS updates but ran into troubles. The Asus motherboard uses ATI Catalyst to introduce new system updates, but it fries my PC (assuredly a conflict with my nVidia card) making the rig run even slower. In fact, using the ATI Catalyst disc (the one that came with my mobo) crashed once I had tried to install any motherboard utilities! I've gone through the BIOS configuration and turned off all of this mobo's overclocking features and set everything to default.
No overclocking going on whatsoever--not once, and never will.
Reseated the memory and tested the memory with no negative feedback.
The PSU is relatively new and of high quality. I replaced an old PSU because of exactly what you mentioned above. It's a Corsair GS800 (not 850W, 800W).
I'm at the point right now where I suspect the motherboard is failing me somehow. I only bought it because I was in a rush and would have normally opted fro a "non-overclocking-enthusiast's" board. Perhaps there's a way of updating BIOS without utilizing the disc (the ATI Catalyst, more to the point?)
The PC is new in a sense. I seem to recall a point where LR3 worked with fewer crashes. I built the thing April 2011. Just reinstalled Windows 7 and all the software again.
Similar Messages
-
Powerbook G4 12" Version 10.5.8 Blue screen on startup.
I have a problem with my Powerbook G4 12". Whenever I start it up I get the chime then I hear the buzzing of the computer and soon after I see the gray screen with the apple logo. But this is where the problem starts; after going through the grey screen my mac goes to the blue screen before the login screen. It is on this screen that I get a major problem; I get two cursors, one stuck in the left top corner of the screen the other being controlled by my trackpad. For any amount of elapsed time I leave my computer after starting up I will come back to the same unhappy sight, a blue screen. The only way I have managed to start my computer fully is by using Safe-Boot. Does anyone know how to solve my dillemma?
This can be a OS issue, or a logic board issue. The OS could've been corrupted some how, or the logic board is just dying, my bet is on the OS as if you could boot into Safe Mode it'll still work. Boot into Safe Mode, backup anything you want, then run a system test to see if everything is alright. Also try reseting the OS, if no blue screen and other error occurs you're good, if you have no access to the original OS, download Linux, its free, I prefer the MintPPC version, google it, just burn it on a CD and see if that'll work.
Cheers, -JP -
Blue screen of death, and continous reboot. Phone never actually boots up, just keeps going from reboot to blue screen and back again. Any suggestion?
Hello jared1915
If you are stuck in that loop, the next step would be to restore your iPhone. Check out the article below to get your iPhone into recovery-mode and restore it in iTunes.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
Cannot Install any OS on new system - Blue Screens whenever I tyr
Hello mon Compadres,
I have recently bought a new KT4AV mobo, an AthlonXP 2600+ and 512MB of 333mhz DDR memory to go in it, to upgrade my computer. I took this oppertunity to re-install my installation of WIndows XP Pro, and so reformatted my Harddrive and then popped all the new stuff in my case. I now find that I cannot get Windows to install on the Harddrive again.
The system will POST fine, it recognises the memory and the CPU speeds properly, and all the drive seems fine. It will enter the XP install program from the CD and the partitiion and format the drive fine. But then, invariably, at some stage in the install it will blue screen and force me to reset the computer. The error message most often come during the "Copying Installation Files" section, but very rarely waits until the next section of the installation - after the setup program has reset the comp so as to boot from the harddrive instead of CD - and then gives a similar blue screen error.
The error is 9 times out of 10 of the type "IRQL LESS THAN OR EQUAL" which means nothing to me. I have all the IRQ set to auto in the bios. Sometime it is a different message but on these occasions never the same one twice. I have tryed almost every BIOS setting there is (except the frequency + voltage which I don't want to risk). I have also tried to change every combination of hardware, IDE cables, jumper settings, and have tried a different CD-ROM in the system.
I have also tried to get Linux on the system too (Mandrake 9.2) but that gets about 3 minutes into the install and then locks up with a black screen forcing me to hit the reset button.
Thanks fro reading this utterly long post. If anybody has any advice on how to fix this problem I will be forever in your debt.
My Thanks.Curiously, the problem seems to have subsided now I have unplugged the Floppy Disc drive. I can't imagine why the Floppy Disc drive would cause such errors but there you go.
Even more curiously, the system works fine now exept for when I put a strain on the harddrive it cause the computer to restart. It has happen a few times now, a few times when I was copying data from one HD to another, and another time when I was doing a virus scan of my computer.
I have turned to automatic rebooting on system errors (from the System Control Panel) off, so will post any blue screen messages if I get any more.
Thanks for the advice about PSUs too guys. I shall probably get a beefier one when I get my next paycheck. -
Blue Screen and General Freezing- New 10.2 version
Forgive me if I sound a bit miffed, but just trying to sign up to ask for help has led to many problems and I'm not in a particularily great mood.
I run the newest version of FireFox, on a Windows Vista system, and when prompted, I updated my flash to the recently released. I first unecountered a freezing problem when trying to then use it, such as on Youtube, and when I checked here I learned about having the right click and uncheck a box. I don't remember now what it said, and it doesn't seem to exist for me anymore,but it worked and I didn't seem to have any further problems.
However, about the same time, I began having bluescreens instead. The error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Apparently this happens when drivers have not been properly installed, or are corrupted. So I assume, Adobe being the only thing I've downloaded lately, that it's the cause. I can count on one hand how many bluescreens I've ever had with my computer, but the tally in the last week is over 10 just since the update.
My question, problem, whathaveyou, is this: Is there a reliable place where I can revert back to the old version which, if occasionally tempermental, worked excellently on my system, or is there any way I can do something to fix this one so I can use my computer without fear of losing everything at the drop of a hat?
Incidentally, since downloading, I've also been having trouble just connecting to the internet. I use wireless, and the reciever is downstairs, so it's not a great distance away, but now enjoys randomly blipping out and refusing to recognizer the d-link driver. It also likes telling me I can plug it into a different slot for better efficiency, but if that one actually exists, I can't find it. I don't even have the number of connections it insists on, unless they're inside.
My computer's over 3 years old now- I worry all these dumps and problems might be harming it. Please, if there's anything that can be done...Sorry about the spam posts in this forum; there is nothing we can do about it except to wait for a moderator to remove them.
Meanwhile posts like yours get lost in the jungle...
You mentioned that you have unchecked some box; was it Hardware Acceleration? Is it still unchecked? (Right-click on the Flash object at http://www.adobe.com/software/flash/about/, then select Settings.) Or do you get a blue screen here too?
If that happens (blue screen), or if Hardware Acceleration is still unchecked, try to update the device drivers for your graphics/video/display adapter.
If that is not an option, or if your video drivers are already up-to-date, I recommend that you do a System Restore to a date before the update occurred.
You can also try to uninstall Flash Player (using the uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html ), then download and install an older FP version from http://kb2.adobe.com/cps/142/tn_14266.html
P.S. it may also be worth to try the latest Flash Player version 10.2.152.32 -
My imac will not boot- it gets stuck on blue screen and will not go any further
Since the last update to Snow Leopard- My computer seems to perform fine, but when I restart the computer or shut it down and then turn it back on- it gets hung. SOmetimes I get the You need to restart screen. But, most times, it goes to the blue screen. The mouse shows up and the dissappears. It shows back up and the dissappears again. Then the system working spiral comes on and off every few seconds. But- it never gets to the sign in screen. ANyone know how to fix? What am I doing wrong?
Does your iMac fail to boot every time or only some of the time? Here are some things to try:
- Boot into "safe mode", which will run the equivalent of Disk Utility's "repair disk" operation.
- Boot from the system install disc that came with that Mac with the "D" key held down to run the diagnostics. Run them several times to see if any hardware problems are reported.
- If you can't identify the problem or fix it any other way, download and install the OS X 10.6.7 "combo" updater.
- If that still doesn't help, try reinstalling OS X 10.6 over the top of what's on the disk. -
During installation of Windows 8.1, I get blue screen and can't proceed any further..
I'm trying to install Win 8.1 via Bootcamp 5.1 on my late 2012 3.4 i7 iMac. I'm installing from a Win 8.1 OEM DVD using an optical drive.
The partitioning process is fine, I have the latest windows support software on an MS-DOS (FAT) USB stick.
The install seems to be going fine, then up comes a blue screen (with mouse functionality) but no prompt/warning/error messages.
At this point I have no other option to restart and when I hold down the al key on start up, the Windows partition is not available.
Any ideas anyone?It looks like that the installation process of one of the applications have caused some trouble. One of them may have changed or added kext files.
For that, the Window server crashed if you try to open a non Apple application like Firefox
Start the system in safe mode by holding the shift key on power on.
If save mode is reached, perform a permissions repair with the Disk Utility.
Don't bother about upcoming warnings like "could not repair file xy" as that occur cause you use the tool on a running system and opened files can not get touched by the tool.
After repair is done reboot system to normal and try to open Firefox.
If the problem persits, please report back here.
Lupunus -
Hi all,
So Ive had my iMac 2009 model for a fair few years, and barring getting the hard drive replaced a while part as part of their program, no troubles. Then a month or less ago, I got this weird crash during work. Small cubes of vertical blue lines appeared all over the display and froze everything. The arrow cursor still moved but had to hard reset. Then it would just constantly freeze and the blue cubes appeared again on startup so I could only get in using Safe Mode.
After browsing the web, I heard a backup restore might fix it, which it seemed to, but then it kicked in again. Took it to Apple who could see no hardware issues and the problem didnt occur while I was there because of the restore, it was more intermittent. So I took it home and it happened again.
This time at the Apple Store, they told me it was definitely the graphics card and took it in for repair. Service was great and a few days later I get it back, pay for the repair and come home. All fine and no problem for a couple weeks.
Yesterday it kicks in again! Same problem, cant boot at all outside of Safe Mode, which is erratic, has 5 columns of blue lines across the screen and Mail flickers like ****.
Ive booked it in AGAIN at my local store to check, but my question is does anyone have experience of what this could be, and also if the first repair was wrongly diagnosed and didnt fix the problem, will Apple refund that, or offset it against the actual repair if something else needs replacing?
Any help or insight would be greatly appreciated, all the best!
Leonew card or not, I guess only Apple themselve will know, but Apple Authorised Service Centre can only replace with original card. you may consider to get your fan replaced too, as your iMac is getting old now and the fan might be getting weak to cool your system down.
well, this is only a suggestion. I've been an IT technician for years, and I do encountered graphic card keeps failing till we changed the fan, just sharing my experience. -
So just like I said, when i go to open firefox, the screen goes blue, and says that my computer is at risk. This is the only problem it happens to, I have tried uninstalling and re stalling the program and nothing seems to work. I really like firefox, and the features it has. If you could please help me with this problem
That seems very suspicious. Two suggestions.
First, try Firefox's Safe Mode. This will let you work around problems with add-ons and perhaps help you identify things to remove so that Firefox goes back to normal.
I recommend making a backup of your Firefox settings before starting in Safe Mode. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that work? If so, you may need to disable your add-ons and just bring the most essential ones back to life until you discover the problem one.
Second thought: malware. You could supplement your usual security scans with these:
Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware : http://www.superantispyware.com/
HouseCall : http://housecall.trendmicro.com/
Hope this helps. -
It stays on the blue screen forever until I manually shut it down
Cooper, please start a new thread. You'll get a wider audience and won't confuse Quintonaturner with issues that don't pertain to them. You don't know they have Office. Many Mac users don't. http://www.neooffice.org is a nice alternative, and so is http://docs.google.com/ as long as you don't have Exchange servers that aren't Mac OS X Mail compatible.
-
My Macbook Pro stays on a blue sceen after start up. It won't boot into safe mode (holding down the shift key).
What do I do?Hi Mindy, it may though, did you try it?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions. -
I already own LR5 and currently have the CC Photographer's plan. Decided to upgrade LR to CC. I have downloaded it once and it won't open. There's a flash of maybe the splash screen which disappears. I uninstalled and downloaded it again and the same thing happens. I am using the latest Creative Cloud and a Macbook Pro i7.
This is an Apple community forum for tech questions on Apple hardware and software. Your QuickTime question should be posted to that community forum not the Mountain Lion forum. Post here:
https://discussions.apple.com/community/mac_os/quicktime -
While viewing charts on the Scottrade website, computer slowed to a crawl. I went to Windows Task Manger to see if another program was running in the background. Task Manager showed that firefox was using 50% of CPU
Just for starters, your My Web Search plug-in is generally regarded as malware. Try Googling "my web search plug -in" or use the Search Firefox Help box above
Use the quotes. In the box above click the entries even if they seem to be about something else e.g. "Adobe".
You should then work your way through(Safe Mode, Problematic Extensions etc) -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
The Scottrade site does kick up cpu usage(to around 30% on my Firefox) on loading but immediately settles down. -
Why can't I open any pdf files with any version of Adobe Reader after I upgraded?
Upgraded Adobe Reader not too long ago and after then it stopped opening pdf files. I had an old version of Adobe Acrobat and that opened the file no problem. I tried to downgrade Adobe Reader, but that didn't fix the problem.
Just tried to open Adobe Reader by itself without any files and it still crashed.
FYI – I’m using Windows 7 (Microsoft 2013)It's not a good idea to have both Acrobat and Reader unless they're both of the same version number (like X or XI). Such a situation can cause all kinds of conflicts and crashes, as you've seen. Also, if you have an old version of Acrobat it's might not be compatible with your OS any more.
-
Current Skype version causes Blue Screen of Death
Whenever I install/update skype on windows 7 to the current version I get a blue screen Also I cannot use older versions because it says "Skype can't connect." Any help on either of these issues is accepted. Thanks.
Solved!
Go to Solution.Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
Maybe you are looking for
-
I need help getting my local testing server to work - PHP/MySQL
Hello, I am using DW CS5 and have installed XAMPP for my Server/PHP/DB package (which is the same as my live site). I have gone thru every tuitorial and all information on this subject, and unfortunately I can't get the server set up correct. Other t
-
Windows 7 Installation Media Only Boots into Recovery
Ever since I've updated to Windows 8, I have been really pleased. Everything works fine but when I was automatically updated to windows 8.1, I wasn't happy. I mostly use my PC for gaming and emulating my favourite classic game consoles. But windows 8
-
Transfer of values from one recon to other recon account
Guru's, I wanted to change the recon account of a vendor from 8050001 to 8050002. Few entries are already posted in the vendor with the recon 8050001. I know that FAGL101 can be used to transfer the values from 8050001 to 8050002. In the OBBW I did t
-
Trouble with MS SQL Server 2000 vs. Java
Hi, how do i store binary files in database MS SQL Server 2000 ? How do I attach it to some information stored in the database? Can I do some sql statement in my java application to do this or do I have to use some MS SQL Server 2000 tools ?
-
Some of the apps are unable to update as it says it needs the Canadian App store, but I am in Canada.