Lightroom 4.2 Installation and launch help.

No success running Lr4.2. Downloaded and installed successfully dozens of times over the past 3 days, but never asks for serial number, and I do not have access to adjustment brush and graduated filter options including the auto mask feature. I had the trial version with photos imported and edited, but i have removed these from my computer, and re-installed the purchased Lr4.2, but i am still experiencing the same issue.
Been online chat and tried to reach Adobe by phone for 3 days with no luck. Minimum 50' wait each time! Can someone please tell me how I can simply download the software, install it, then actually launch and use it? I have downloaded and launched successfully every time, but then when I open it, i have many features not available to me. Also, i want to import photos from iPhoto library, but this isn't an option on my menu. How can I do that as well? Thank you.

No problem, we'll get you sorted out! When you say you don't have access to the adjustment brush and other features, can you explain a bit more? Or better still, do you know how to take a screenshot so we can see exactly what you mean?

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1. Does my system has XI components?. I'm able to get into
XI based Easy access menu, but If i click on any node for example 'start integration builder' I get a message 'address not maintained'. I'm not sure How do I install or configure all the components. Can any one help in this.
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Hi Keith, sorry for my late reply.
Surely I am able to connect to the help function when Icontact the website
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2015-01-02 13:42 GMT+01:00 kglad <[email protected]>:
I bought a cd with Lightroom 5. After installation and registration I
am not able to use 'help' function and I cannot update the software. I
anyone able to give me a hint how to handle it? Thank you ind advance Karl
kglad <https://forums.adobe.com/people/kglad?et=watches.email.outcome>
marked Keith_Reeder
<https://forums.adobe.com/people/Keith_Reeder?et=watches.email.outcome>'s
reply on I bought a cd with Lightroom 5. After installation and
registration I am not able to use 'help' function and I cannot update the
software. I anyone able to give me a hint how to handle it? Thank you ind
advance Karl
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