Lightroom 4.4 suddenly won't launch

been using this program for years.  suddenly it won't launch from ANY start location
windows 7 service pack 1
lightoom 4
photoshop CC

So I've had no answers to this problem. I've tried deleting the.plist file - this resulted in a promising couple of screens that confirmed my licence numbers etc. but still the application won't open.  I'm beyond frustrated and wonder now is there any actual customer service at Adobe I can contact for assistance.

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