Lightroom 4 blue screen
3 days ago, I installed new released version of lightroom 4 (not beta version). During 3 days, my desktop PC was down with blue screen whenever I use lightroom 4 many time. I Just try import catalog and control temp slide bar in develop.
Other slide bar (i.e :exposure) is o.k. But LR4 Temp and Tint control has more delay LR3. Anyway, I just coltroled slide bar and may time system was down. So I can more use it and reuse LR3. How to solve this problem?
Here is my PC spec.
CPU : Intel i5 760 @ 2.8GHz
RAM : 16GB
OS : Windows 7 64bit Professioanl
A blue screen means a driver or hardware fault.
Most likely that would be the video card driver -- try updating it from the GPU maker's web site (not Microsoft).
Similar Messages
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Lightroom 4.1 (3, 4 or any version) causes computer to blue screen and crash
Recently bought the new Lightroom 4.1 in an attempt to fix this issue, which had been occuring off and on for some time. I have major difficulties with importing and/or rendering previews or editing Canon 5D Mark II and Canon 5D Mark III images using Lightroom. The computer abruptly blue screens, then reboots. The blue screen code is 124. I'll attach a record of minidumps (all caused by editing or importing images using LR4.)
Not sure if that can be viewed, but please ask so I can send you the dump file for inspection if necessary. It essentially shows the Bug Check Code as 0x00000124, caused by address ntoskrnl.exe+4b09bc.
System Information
Time of this report: 6/14/2012, 02:40:11
Machine name: THANATOS
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 12/09/10 21:08:39 Ver: 08.00.15
Motherboard type is a Asus Crosshair Forumla IV
Processor: AMD Phenom(tm) II X6 1100T Processor (6 CPUs), ~3.3GHz
Memory: 16384MB RAM
Available OS Memory: 16382MB RAM
Page File: 2892MB used, 29870MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Display Devices
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_15803842&REV_A1
Display Memory: 4063 MB
Dedicated Memory: 1503 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SMBX2450
Monitor Id: SAM0722
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9610 (English)
Driver Version: 8.17.12.9610
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/29/2012 20:02:00, 17642816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-787E-8C351FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x15803842
Revision ID: 0x00A1
I have an 850W PSU. Running Windows 7 Ultimate on a 150GB SSD.
I find this very frustrating because it's a PC that I built and that can do any complex task--anything from using PS CS4 with multiple layers, playing top-end games like Crysis 2 and Diablo 3 with graphics on full. Other than this RAW development issue, the computer is flawless and VERY fast. Anyone have any ideas, or see a hole in the system specs?
Cheers,
_EThe video driver is up to date, and I would assume compliant with LR4.
My BIOS version is default, and I tried installing new BIOS updates but ran into troubles. The Asus motherboard uses ATI Catalyst to introduce new system updates, but it fries my PC (assuredly a conflict with my nVidia card) making the rig run even slower. In fact, using the ATI Catalyst disc (the one that came with my mobo) crashed once I had tried to install any motherboard utilities! I've gone through the BIOS configuration and turned off all of this mobo's overclocking features and set everything to default.
No overclocking going on whatsoever--not once, and never will.
Reseated the memory and tested the memory with no negative feedback.
The PSU is relatively new and of high quality. I replaced an old PSU because of exactly what you mentioned above. It's a Corsair GS800 (not 850W, 800W).
I'm at the point right now where I suspect the motherboard is failing me somehow. I only bought it because I was in a rush and would have normally opted fro a "non-overclocking-enthusiast's" board. Perhaps there's a way of updating BIOS without utilizing the disc (the ATI Catalyst, more to the point?)
The PC is new in a sense. I seem to recall a point where LR3 worked with fewer crashes. I built the thing April 2011. Just reinstalled Windows 7 and all the software again. -
Blue screen with Lightroom 3 and Beta 4
I have had some program closings and blue screens from the first use of Lightroom 3 on this desk top, but it is getting worse. I am wondering of there is a comnflict with some of the components. It doesn't happen on my laptop which is an older dual core running vista 32 bit. This is the spec on the desktop and the lightroom info. Any thoughts?....Thanks
Motherboard Gigabyte GA-EX58-UD4P
Processor Intel i7 920 2.66ghz
Cooler Cooler Master Hyper 520 CPU Cooler
Memory OCZ - GB DDR3 1600 Memory
Video Card NVIDIA Geforce 9800GTX+ 512MB
Hard Drives (2)X 750GB Western Digital Black Edition
DVD Lightsource - DVDRW Drive – SATA
Power Antec 550Watt True Power
Case Antec 300 Case with (5) 120mm case fans
OS Microsoft Windows 7 Pro- 64bit
Lightroom version: 3.6 [795620]
Operating system: Windows 7 Business Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Physical processor count: 8
Processor speed: 2.6 GHz
Built-in memory: 6142.3 MB
Real memory available to Lightroom: 6142.3 MB
Real memory used by Lightroom: 534.8 MB (8.7%)
Virtual memory used by Lightroom: 601.1 MB
Memory cache size: 274.3 MB
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1680x1050, 2) 1680x1050
Serial Number: 116040087951456345013428
Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.6
Library Path: G:\Lightroom catalog\Beane new -2012\Beane new -2012.lrcat
Settings Folder: C:\Users\James Beane\AppData\Roaming\Adobe\LightroomEdit your post.
What is the message you get on the BSOD?
What does the system and application logs list as error after the BSOD? -
hi i've just signed up for lightroom and when i go into the develop screen i get a blue screen with a cross through it and it says cant load picture. any idea how to get around this?
I'm having same problem in develop module which is laggy as hell compared to LR5.8
Library module is fine but develop module is slow as hell....5 seconds to make ANY adjustment. -
Lightroom 2015 version on creative cloud I am getting a blue screen with x mark when i am switch from library to develop mode
Hi Chandan,
Kindly try the below mentioned link.
Adobe Photoshop Lightroom Help | Lightroom GPU FAQ
Please share the results once you have tried the steps.
Thanks,
Atul Saini -
I need to know how to get lightroom 6 wokring properly and not give me a blue screen when i use develop mode
Try updating the GPU drivers from the manufacturers website, in the meantime disable GPU processing and Develop module will show.
See: Adobe Photoshop Lightroom Help | Lightroom Graphics Processor Acceleration (GPU) Troubleshooting & FAQ -
Lightroom catalog damaged by blue screen
Hi :-)
I had a blue screen while working with Lightroom and now I can not open catalog.
I got this window:
Can anyone help me recover data from the directory? Option "Import from another catalog" also does not work.It worked!!!
Thank You, thank You, thank You.
You are my savior -
dear Sir,
I have just bought Lightroom 6 and downloading went as axpected. Although the most of the modes worked well the developing mode did not show the picture but instead a blue screen with a cross over it. I have downloaded the program twice and it is still the same error. I thing their is a error in the program you are selling.
Below you will find a copy of the e-mail sent to me received following my buying th program
ID: <Removed by Moderator>
Beställningsnummer: #<<Removed by Moderator>
>Beställda produkter:
Adobe Photoshop Lightroom 6 (Mac/Win,Engelska)
<serial number removed>
PLEASE HELP ME!!!! OTHERWISE I HAVE TO RETURN THE PROGRAM!!!!
GLENNHi Glenn,
Try to unchecked GPU Acceleration under Preferences>Performance tab.
Adobe Photoshop Lightroom Help | Lightroom GPU FAQ
Regards,
Sumit Singh -
I can see a large version of my photo in Library mode, but in Develop module, all that appears is a blue screen with an X in it. Has anyone else experienced this? How can it be fixed?
I went to the performance tab and LR6 is not even using my GTX860 card, it's using the onboard Intel HD Graphics 4600. Lame. And I'm still getting the blue screen.
I disabled the GPU use and LR6 sped up considerably, oddly enough, especially the crop tool, which was very slow with LR6. Everything was always lightning fast with 5 and appears to be back to normal after disabling the PGU, so I'm fine with just leaving it disabled. Yeesh.
Will try to update the NVidia drivers and post back. -
LR Mobile sync caused iPad mini to crash continuously and reboot with blue screen?
Hi,
I've been using LR Mobile on my iPad Mini (Retina) for quite sometime now without any issues. It worked flawlessly, until yesterday.
I'm not sure whether this problem was caused by the LR Mobile app or not but this was my experience.
Begin syncing a LR Catalog file (760 photos, needed 1.6 GB of space on my iPad). Sync and download was in progress. (I enabled the offline edit option).
After like 10 minutes, I checked my iPad to see the sync status and it crashed and restarted by itself.
After it booted, I opened LR Mobile and bang.... it crashed again.
This happened several times and I also begin to get the blue screen of death on the iPad.
Finally, it booted properly and I opened LRM and begin to re-sync. Things went smoothly.
I had to cancel the sync (around 650 photos were synced) as I had to rush to work and the sync process was taking too long (it took me like 3 hours to sync the 650 photos as the iPad would go into sleep and the sync process would stop. Plus the iPad was crashing and rebooting in between the sync process and caused a loss of time).
Anyhow, on the way to work I opened LRM and begin working on the images. Everything seemed fine.
Just an hour ago, when I unlocked my iPad and wanted to work on the images, it crashed again. This time it went in a reboot cycle and the screen went bonkers - got the blue screen, and weird visual distortions of the apple logo, and other unusual visual effects begin to occur. I thought the iPad was gone for, as it went off and wouldn't even restart. (I even tried doing a hard reset - Home + Sleep/Wake buttons).
Finally when it booted and restarted on its own, I immediately deleted the LR Mobile app and restarted the iPad.
It's been like 2 hours now and the iPad's working fine.
Did anyone experience similar issues like this? Or is it just me
I feel very annoyed because after waiting for hours for my catalog to sync, I had to delete the app and lost all my synced photos
Can the Adobe LRM team please clarify if this could have been cause by the LRM app?
I've been using LRM for a long time and never encountered such a problem. Could it be because the app required around 1.6 GB of space on the iPad and they sync/download process was taking like forever to get done. ( I had plenty of free space on my iPad. Had like 5.6 GB free on it).
Any help and advise would be truly appreciatedHi,
Lightroom mobile should not be causing any iPad crashers, the issue with the crashing LrM is a known issue.
What would help would be if you can collect logs from your tablet and send them privately to me.
Only then we can know for sure if it's really caused by LrMobile.
We would need all your logs that you can find under these folders that are close to the date and time when your device restarted.
OSX: /Library/Logs/CrashReporter/MobileDevice/DeviceName/
Windows: C:\Users\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\DeviceName\
Btw you need to sync with iTunes to see them.
thanks,
Ignacio -
I tried to install Acrobat 9 Pro. It got to the registration part and Acrobat crashed my Win 7 laptop with a PAGE_FAULT_IN_NONPAGED_AREA (error 0x50 on bluescreen). Attempting to uninstall results in the same error/blue screen. I can do an installation repair, which does complete, but when I start Adobe Acrobat, it still brings up Acrobat and seems to work fine only for about 10 seconds beore it bluescreens with the same error. I still cannot uninstall or run Acrobat without bluescreening. I can run Adobe Reader, Photoshop CS5, Lightroom 4 and do anything I usually do on my laptop without any issues. However, if I try to use Acrobat, it crashes my laptop every time. I once was able to bring up the option to update the software and I saw some message about registration or something being disabled, but it crashed immediately so I was unable to fully read the message.
What has happened is that you have selected to install the PDF add-on which will not run alongside your version of Acrobat. Without warning, the installation just uninstalls the incompatible full version of Acrobat.
I don't think you can just uninstall the add-on so you will need to uninstall Rh, reinstall Acrobat 9 then reinstall Rh deselecting the add-on.
I am not sure that will be entirely trouble free as Word has to be compatible with Acrobat and I don't know if your two versions are.
It's not a way of forcing you to upgrade but I do agree it could be handled better.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
I go to photos i have already modified in LR4, now in LR6 and all i get is an annoying blue screen with a white x in it. I cannot see my work. Help!!!!!
Well, then you have to do without GPU acceleration. For most users, it doesn't seem to represent a big improvement.
But GPU support in LR is at an early stage, and will probably make more of a difference in future versions.
You can read more about here: GPU notes for Lightroom CC (2015) -
Im getting a blue screen in the develop mode
ive just got LR cc and wheni go to the develop module all i get is a blue screen with two white lines. ifi do bfore and after it just shows the before photo but i cant edit,,, please help
Go to the performance tab in your Lightroom preferences and uncheck the GPU acceleration checkbox.
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P7N SLI - PC suddenly stops or 'blue screens'
I been running Windows 7 for some time using this MB using both PATA & SATA as the boot drive. However, running Adobe Lightroom v4, I noticed that it was running a tad slow using the PATA drive & switched over to the SATA drive which is when things became unstable with the system either just stopping or 'blue screening' - the infamous Windows 'blue screen of death'.
I attempted a clean build of Windows 7 but it 'blue screened' just after the installation process. I've tried 2 other SATA drives with the same result so it can't be a faulty SATA drive.
If I boot from PATA, it runs without any of the problems that affect the SATA boot and I can read/write at will to & from the SATA drives.
Another problem which I think is related, is that when I added another SATA drive to the system, the PC would not boot, there was an almost continuous beep from the bios. I noticed that there was no screen, so I removed the video card, reseated it and re-booted whereupon there was an error message to say the the the MB had been overclocked beyond it's capabilities & MB would be reset with default settings. Strange, 'cause I've never overclocked the system.
To my mind, it looks like the SATA interface is playing up but what I don't understand id why I can still read/write to them.
Any help or advise greatly appreciated as it looks as though I'm going to have to replace this MB at some stage but am not too keen to loose the PATA / SATA support that is missing from newer 775 MBs.My situation went from bad to worse.
Having run the simplified system for a day without problems, I decided to add in the SATAII DVD-RW drive & SATA III 2T HD (jumpered to limit file transfer to 3G/s) using the supplied power & data cables. Switched on, both drives were immediately recognised but the DVD RW drive drawer would not open - light was on but it would not respond (cable was seated correctly on the back of the drive). Switched off, tried a different cable & it worked fine for a short period of time before the system immediately shut down with no warning. Switched back on & it blue screened. Changed over to my trusted PATA boot drive & it also blue screened.
Despair at this point set in & the system was left.
I decided to check each Memory stick in each memory slot using Memtes86 v4.2 with inconsistent results - even Windiag would just freeze, then the system would shut down; checking the processor temp, it was 50degC.
I left the system overnight & repeated the memory test but the system would still shut itself down. Did a recheck on the CPU temp & it was 87degC climbing to 94degC, then 101degc before shutting down. Checked the processor heat sink to see how hot it felt & found that it had become dislodged from the MB - that explained the high temperature. Re-seated the heat sink making sure that it was locked into position. Started a re-test of the DIMS in each slot to find that slot 3 would pass all 4 DIMMS. Repeated tests again were inclusive.
Looking at the MB fixings, there were 2 positions where they hadn't been fitted; presumably because I didn't have enough at the time & they were of a special type that pushed into a square cutout in the chassis. Having built 2 systems recently for friends, I found some spares which I fitted to strengthen the support in the area of the RAM & processor believing that flexing of the MB had been responsible for the cooler becoming dislodged.
I've put all DIMMs back in with 1 SATA II HD & 1 PATA DVD RW and booted the system up which appears quite stable at this point. I ran the Windows Memory Diagnostics program, rebooted the PC, it did a full 2 pass memory test & reported no errors. Not quite the same as running memtest86 but I'm going to leave it like this to see how it performs before adding the other bits back in.
Coming back to the cable problem, it was adding a new drive with a previously unused cable that came with the power supply which started all my problems. I rang these cables out & the only thing that I noticed is that the 0V was swapped over on the 2 SATA power plugs which would mean that the 5V on one would get it's return on the 0V return from 12V and the 12V would get it's return form the 0V on the 5V supply - this needs further investigation before I reconnect things.
I'm not 100% satisfied that I've identified the problem, but the processor cooler clearly was not fitted correctly or it would not have come loose! -
Getting Blue Screen --I've Only Had the HP Mini 311 for One Week
Do you have an HP Mini 311? I have had my HP Netbook for one week and I keep receiving the blue screen. I installed Adobe Lightroom yesterday and I received it after the install.
Is this common with HP Mini 311s?
Is it worth returning to Verizon or can I get it fixed by contacting HP support?Try removing your sim and insert it again and make sure that its clean as well as the sim tray. insert it securely locked in place. See if it works, quick fix. If not try to use a different sim or try your sim to a different h/s. For you to be able to isolate if its with your sim or iPhone. Tricky Tips!
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