Lightroom 4 Export sizes not accurate? Print Space website london

Hi Guys,
I'm currently exporting my images from lightroom 4 to get them printed at the print space in London
i exported 3 files at A4 size in mm, i then uploaded them onto the print spaces website and all 3 images are very slightly off in dimensions
i took all 3 pics with the same camera, same lens, and they are not cropped at all, all exported at 300 DPI, all exported into Jpeg, all export dims bang on
i also exported another image which was 16"w x 22"h, again i uploaded to the website and same thing it stated the original file size was 16,9" x 23.2"
i sent the guys a message but they only use photoshop, so not that clued up with lightroom, has anyone else experienced this problem
when exporting an exact size and yet it comes out slightly different?
could it be that lightroom 4's measurements are out? i find that unlikely as everyone would complain!
i'm struggling for ideas on what else to try to solve this issue
One thing the guy mentioned at the print space was that you can switch to custom sizes and enter what ever size you require the print to be
but when you amend the width, it automatically changes the height... and vice versa, so you cant pick both custom H and W at the same time.
who would have thought that printing in A4 would be so difficult !!! :-)
Thanks for your time hopefully someone might be able to shed some light on this.
Cheers
Chris

We'll need some details
For one such photo, we need the exact pixel dimensions of the photograph (you said you didn't crop, so I want the pixel dimensions of the uncropped photo)
We'll also need to know your exact settings in the Image Sizing dialog box (screen capture is best, but you can type these in if you need to)
And since I'm an American and not familiar with A4, exactly what are the dimensions of an A4 piece of paper?

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