Lightroom 4 help

When I press Control Z, instead of undo, I get a cross processed image.  Several other keyboard keys apply weird settings to my images. 
This is happening with the latest LR4 update I think.  Can I restore to previous version or fix this issue? 

Thanks CSS Simon. I also found that if you chose the Help option, "Lightroom Online", there is a search window at the top of the page. Why they make you go through that trouble is odd. Why didn't they just carry over the same procedure that is in all the other Adobe products like Elements and CS5?
I posted another question with which you might be able to help. The "Edit in..." option doesn't seem to work with the "Edit a copy with Lightroom adjustments" selection. Any clues?
Thanks again,
Joe

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