Lightroom 4 won't launch after I enter the serial number
I was running the Lightroom 4 trial version for Mac (OS 10.7). After my trial was up, I purchased the upgrade (I previously had v.3). Upon launching Lightroom 4, the dialogue asking whether I have a serial number or want to purchase appears. I go through the steps of entering my new serial number (which Lightroom gives a green check) and my v.3 serial number (also a green check), and go through all subsequent steps of the dialogue.
When I hit Finish, the dialogue closes, and Lightroom does not launch. The program isn't even active in my dock. If I launch it again, I get the same dialogue asking if I have a serial number or want to purchase.
I've moved this to the installation forum Drew, where the engineers hang out.
In the meantime, just try deleting Macintosh HD/Library/Application Support/Adobe:Lightroom/Lightroom 4.0 Registration (that's not the user library) and see if that does the trick.
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What is the URL that Adobe Acrobat needs to contact for Activation after you enter the serial number
What is the URL that Adobe Acrobat needs to contact for Activation after you enter the serial number? We need to allow internet access to our users for it.
there are quite a few but they all are on the adobe.com domain.
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You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
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http://www.adobe.com/support/chat/ivrchat.html
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Find your serial number quickly
You might be dealing with a redemption code. This is especially so if you purchased it from a store or the like.
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I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired. In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host]. So I cannot use the program. John Steele. [personal information removed by host] Thank you
@Bill, I removed your post, since its subject now contained the serial number which I could not remove.
Bill’s original reply: I cannot edit your post. Please remove the S/N ASAP. You should never post S/Ns.
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Soyouca how did you install Photoshop Lightroom? Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
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You may be asked to enter your serial number for Photoshop Lightroom 4. You can find information on how to locate the serial numbers under your account at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
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...and I thought it was an option each time you launched the programme but it's been a while since I had a trial version.
If neither John or I are correct then it's possible that you've downloaded the CC trial version by mistake....you can't enter a serial number into that version and will need to uninstall it and then download the standalone version (fear not if it comes to that you'll not lose any work). -
After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue
Under Continue to use as a trial it shows 0 days remaining.Trial mode expires prematurely
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html -
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Try here:
https://discussions.apple.com/message/7565627#7565627
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I am trying to find at least the trial version so that I can enter the serial number that I have on the back of the case and activate the full version so I can get some work I need to get done finished. My laptop was thrown away after a flood in my basement and I believe the cd was still in it. I don't recall ever taking it out.
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Download the new non-activation version of CS2 (applies to CS owners as well) from
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Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
TS1292 hi i entered the serial number on my itunes card but i for got the
hi i entered the serial number on my itunes card and it asked me to enter some security questions but i dont remember any
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
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I only installed Premiere Elements, so far, last night. Sorry to confuse. I could have said it differently I suppose.
It has an option to install either one. Now; it said enter the serial or use trial version with a supposed option to then enter the serial number later. But to know how to get to where to do it? I have opened the program several times to look for it and see no place to enter the numbers. I clicked on each of the icons in my searches.
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