Lightroom 5.3 email crashing problem

If i try to e-mail from lightroom 5.3 on my windows 7 machine I get the cryptunprotectdata error. If I select go to email account manager, lightroom crashes.

Okay, I just figured-out a fix. DO THIS AT YOUR OWN RISK!
1. Close Lightroom.
2. Find your Lightroom preferences file named "Lightroom 5 Preferences.agprefs" which is located in "C:\Users\<user name>\AppData\Roaming\Adobe\Lightroom\Preferences" on Windows 7.
3. Make a backup copy of it in case you screw something up.
4. Open "Lightroom 5 Preferences.agprefs" in a good text editor (such as Notepad++) and find all lines that looks something like this (try searching for "export.email"):
["pw_pw_com.adobe.lightroom.export.email_AllAccounts_email_accounts"] = "AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAAlezZ/P8jyUy/dnidXQPl6AAAAAAIAAAAcABzAHcAAAAQZgAAAAEAACAA AADU4E/WWf42luMfVxsjG4FgXYT2gEY4dky+sIg3YWzaPwAAAAAOgAAAAAIAACAAAAAt9FgiOe/XwrOqOklQ1ispW7 9ilywachqmXjzCVhniT1AAAACgiv+dHU+w+AjM+6bAL8x1HOHuXWkl8JCYn5Y0XpbjkB3bReIHopkECoI8iLEJqsL5 R9lCq0RxPmJ8MT8/Kyc+lWbbmc7D0nL8615r2ta6qUAAAABOn9CQGy9CtQh/lKVrMLUnstQhwbwxQEuVFm89RcJXSk y3tISiBjdp0/pl1ODEehfXAxrH4g8wUYwWyI+xxPoA",
There should be one line for each email account that you have set up in LR.
5. Delete the entire line, including the trailing comma.
6. Save and close "Lightroom 5 Preferences.agprefs".
7. Open Lightroom and *POOF* you should be able to open the email account manager dialog and re-enter your password. At least, it worked for me.
I suspect that what happened is that the "cryptunprotectdata" error is related to an attempt to un-encrypt the email password for one (or more than one) email accounts that are stored in the preferences file. For some reason, possibly because of a change to the system (in my case a PC crash and complete re-install of the OS and all apps) the decryption process fails and the failure is not properly handled by LR. By deleting this line (or these lines) from the preferences file, you are essentially removing the stored password credentials and LR will prompt you for them again when you attempt to edit the email account settings.
Good luck!
-Marko

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