Lightroom 5.4 crashes when trying to sync photos with IPad

Need help with lightroom 5.4 I was trying to syc my photos to my IPad and the program stopped working. How do I cancel my syc before the program crashes. I have tried to sigh out but the program crashes before I'm able to do any thing. The program crashes as soon as I open the program. Any suggestions would be appreciated.
Graywolfe

Please provide your OS and system specs.
Detail exactly what you did please...
Thanks

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hi Pegasus!
gosh, but this is a weird complex of symptoms that you're getting. i've actually seen then all before individually, just not in a clump together like this.
this will be a long post. i'm going to start with troubleshooting directly related with with the blue screen, and then after that i'll dwell on the itunes-launch-failures/photosyncing-relation angles.
0x0000001 (0x0000008, 0x0000008, 0x0000000, 0xBFF55036)
Driver IRQLNOT_LESS_OREQUAL
that can be a fiddly one to troubleshoot. i haven't seen any common denominators in itunes/ipod contexts with it.
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security software on the PC can be implicated with both of these ... i just haven't seen it associated with both sorts of symptoms at the same time.
Norton Internet Security 2005 is a common cause of error-message-free itunes launch failures, and i have seen it implicated in some odd syncing problems (just not with a BSOD on photosync.)
McAfee is sometimes implicated with odd problems with photosyncing (but not typically with the itunes error-message-free launch failures).
so let's try an experiment. if you switch your security software off prior to an attempt at a photosync, do you still get the blue screen?
love, b

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