Lightroom 5.4 does not open, using windows 7

lightroom 5.4 does not open, using windows 7. I downloaded the trail and it does not open. I want to buy it, but i am afraid it will not work. I do not get an error code or anything it just will not open.

Thanks but none of the options in that KB fix the problem.
The "Exit Code" was 3 rather than "0" and so it doesn't look like the patch will install.  In terms of the third option, I mentioned in my original message that I cannot "Deactivate" my other CS6 programs because that option is grayed out in those programs.  But those programs work just fine (other than Acrobat Pro X) and so I think there may be a bigger problem with all of my Adobe products.

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