Lightroom 5.5 & Lightroom Mobile (iPhone 5) Sync Issues

So far I have been having nothing but issues getting Lightroom Mobile and Lightroom 5.5 to sync with one another.  This is admittedly the first time I've tried this since I don't have the iPad version.  I tried a sync yesterday for the first time from my phone and had an import of around 650 images and I had set Lightroom Mobile to sync only over Wifi.  Started syncing ok, but I guess I roamed away from my Wifi for a bit and that completely messed up the sync process.  Not only did it not finish the sync, but it somehow corrupted the app to the point where the entire app had to be deleted from the iPhone 5 and re-installed.
This seemed to just present more problems for Lightroom.  There appears to be a default album called "iPhone Photos" that seems to never be found again through setup of a new instance of Lightroom.  Instead, I my account is now up to "iPhone Photos 4" now in the count.  In addition, only about 600 of the 650 photos synced up to the cloud and now Lightroom 5.5 for the desktop is stuck with 210 photos left to import and my computer has been sitting like this for close to an hour this morning.  Is there anyway to troubleshoot what is going on or to completely reset one's Lightroom account to start this back to the beginning.  So far this is a very frustrating update for something that sounded so promising to begin with.

Greule,
When the sync was interrupted on the iPhone the application suddenly crashed.  I attempted to re-open and was presented with a crash report pop up window that asked me to send a report or not send.  Unfortunately, that pop-up forced the app to shut down.  I then tried a manual force close of the iPhone app, (double click the home button and swipe the app away from memory) and while the app appeared to re-launch itself from scratch, it ended up at that report send pop up and shut down.  In the end, I was forced to go to the data management settings in the iPhone and attempted to delete the data and in the end, I deleted the app and re-downloaded from the app store to fix.
I did just do the "Delete all Data" from the Desktop preferences and it seems it cleared out the collection that was online.  I tried to setup a new collection with the same name, but it appears that the Lightroom online library is preventing name duplication even when another catalog with the same name no longer exists in the account and ended up with an incremental number increase on the collection name.  Now that the collection is gone, if I try to re-sync with my Photo Library from my iPhone will it act as a traditional Lightroom import where duplicate files are scanned for before import?  Or do I have to manage that?
To be honest, I was hoping for this to be an advanced replacement of the Photo Stream feature from Apple, but is that what this is supposed to be?

Similar Messages

  • IPhone-iTunes Syncing Issues  (3G Phone w/ 2.2 Firmware & iTunes 9.0.1)

    Please feel free to inform me if this inquiry might be better posted in a different section of the discussion forums.
    *iPhone-iTunes Syncing Issues*
    (3G Phone w/ 2.2 Firmware & iTunes 9.0.1.8 running on a Dell PC w/ Windows XP Pro Operating System)
    With the newest 9.0.1 version of iTunes...
    When you synch your Windows XP Pro PC with your iPhone (3G) device & instruct the software to synchronize your iPhone Safari "Bookmarks" with your PC's Internet Explorer "Favorites," should there not be a bi-directional transfer of the information?
    (from iPhone to PC and also from PC to iPhone?)
    I synched my phone yesterday & it appears that there was a successful transfer of Internet Explorer "Favorites" into the iPhone. However, neither were my iPhone Safari "Bookmarks" retained on the iPhone nor were they transferred over to the PC (& into Internet Explorer).
    Do I need to also install Safari on the PC to get a successful bi-directional transfer? OR am I simply not looking in the correct place on the computer to retrieve all the Bookmarks that were apparently removed from the iPhone?
    Furthermore, I've been experiencing difficulty with getting PodCasts that are already sitting in my iTunes account to transfer over to the iPhone 3G.
    When I launch the synch operation, commonly the iTunes progress meter will seemingly go to completion. However, the iPhone will ultimately disappear from the left-side iTunes windowpane & the actual iPhone screen will continue to state: "Sync in Progress." The iPhone will remain in this state for HOURS & HOURS, until I ultimately slide the button to cancel the operation. I have literally left the iPhone connected to the synch computer while the iPhone's "Sync in Progress" status message remained the same for *17+ HOURS. This can not be normal*.
    Any insight would be helpful.

    Note: I resolved the issue by uninstalling and reinstalling itunes with this procedure;-)
    http://support.apple.com/kb/HT1224?viewlocale=en_US

  • Iphone wifi syncing issue with itunes 10.7

    My wife and I each have iphone 4's syncing on our respective computers running Win XP Pro SP3. After upgrading to itunes 10.7 and iOS 6, itunes doesn't reliably sync via wifi. It will sync once then won't a second time unless the computer is rebooted. If I try and click the sync button on itunes, it looks for the displayed iphone then says it can't find it and the iphone disappears.This is happening on both computers. I can direct connect the iphone with usb cable and sync, but it won't sync via wifi without rebooting. I've click the "sync with wifi" button off then on. Nothing works.
    We both upgraded to iphone 5's. It didn't solve the problem. I upgraded my computer to a new desktop running Win 8 Pro. Everything transferred fine and the initial sync went well, but the problem persists. After my iphone 5 sync'd with itunes overnight, the next morning it wouldn't sync again via wifi. Again, trying to initiate a sync from itunes caused the it to look for the iphone and not finding it, the iphone disappeared from itunes. Once I restarted Win 8 and itunes, the iphone showed up in itunes.
    It's not the iphones(it happened with both 4's and 5's), the computers(two differnet computers) or, the OS( happens with Win XP and Win 8) so it's got to be an isssue with iTunes 10.7 and possibly it's interaction with iOS 6. We didn't have the problem before 10.7 and iOS 6 (upgraded same time).
    Any suggestions? This is annoying to not have these reliably sync without intervention.
    Thanks,
    Z

    Just found another thread that helped...deleted the iTunes Library Genius file and now the Mac can load the library!

  • IPhone 4s Syncing Issues iTunes

    The iPhone syncing issues:
    The syncing stalls at step 3 when I sync with iTunes to update the apps on my iPhone. When I sync the iphone on my PC it goes up to step 5. The syncing steps go from 1 to 5? Why does the syncing on my iPhone only go up to Step 3 on my laptop in iTunes?

    I have the same issue with my iPhone 4s since updating to ios 7.1. It says "preparing to update" and then spins like that and does nothing. If I'm trying to copy a song from my laptop to my phone it is grey.
    Help please.
    Thanks!

  • How do I fix my iphone? (SYNC ISSUES)

    So, heres the deal.
    IOS7 crashed my phone
    Iphone 4S 16GB.
    HOW DO I GET IT TO WORK??
    I randomly lose contacts, email (FULL ACCOUNTS), photos, texts, even though I STOPPED AUTOSYNC.
    I figured the software was corrupt so I would jsut use the phone without any more sync issues.
    However, I'd wake up in the morning and find a phone with no or partial contacts. I would have no email accounts...or DOUBLE accounts.
    I would not be able to send texts.
    Its random crashes.
    HOW DO I GET MY iPHONE BACK???

    Oh, I forgot to mention my calendars go missing randomly.
    all of my appointments dissappeared a few times. I'm getting tired of thave to re-add them all.
    PLEASE HELP!!!

  • Exchange 2010 and iphone calendar sync issues

    Hey,
    I know this question has been asked plenty of times before and just need a straight resolution. We have just migrated our environment to Exchange 2010 and the major issue is that when an event is created in Outlook 2011 it is not always showing up on their iphone and also vis versa. Is their a resolution to this problem so I can implement it in an emergency change. Thank you for all your help!

    Here let me explain the scenario again any user who logs in to exchange from outlook working fine password not expired and he has iphone active sync working no issues , now while all devices are working when he starts his ipad after a week or so when he
    opens his email on ipad it prompts the password on ipad and same time on iPhone , he does not want to enter the password and wants a technical justification , I told the user something to do with Exchange 2010 sp2 and ios 7 ,but that is invalid justification
    . if you have any other valid justification please let me know. or a solution to this issue. user wants to login without any password prompt while the password is saved in device and not expired , is there any feature in Exchange 2010 sp2 that would recognize
    how many days device has not logged it and would force to enter the password.

  • Outlook and iPhone Calendar Sync Issue

    I’m having an issue where any meeting on my Outlook calendar that is after 3AM and spans multiple days (i.e meeting is from Sunday 4AM to Monday 6PM) it actually shows up on my phone as being Monday-Tuesday instead of Sunday-Monday.
    Has anyone else seen this?

    We have had this same issue on the older through to the latest os. I dont know whether the issue is the iphone diary or outlook.
    We have 2 phones syncing to one outlook account. If I put in an all day event on my iphone when it syncs to outlook it spans 2 days and then when synced back to the phone it honors this, so suddenly I have no idea which day the event is on.

  • Outlook/ IPhone calendar syncing issue - adding one hr to EST.

    Is there a fix for syncing Outlook 2003 calendar and the IPhone 4s? It continues to add 1 hour to the phone calendar - I have synced it both ways with the Time Zone Support on and off still no change...this is getting frustrating...any help?

    I am having this problem also. It happens with re-occuring events. The Outlook calendar is correct but the iPhone calendar is changing the events by one hour. I have tried the fixes suggested elswehere regarding changing / setting the timezones but as the OP stated this is not fixing the problem.
    Apple please address this.

  • ITunes and iPhone 4 sync issues with Windows 7 64 bit

    I am getting several errors with sync'ing iTunes to my iPhone on windows7 64bit. I reinstalled iTunes, I did a repair on iTunes, even tried a RESTORE on iPhone, but it gives me so many errors one after another after another.
    1. Some of the items were NOT copied to iPhone "iPhone" because one ore more errors occured.
    2. Attempting to copy to the disk "iPhone" failed. An internal device error occured.
    3. The iPhone "iPhone" can NOT be synced. An unknown error occured (0xE8004006).
    4. The iPhone "iPhone" can not be synced. The required file can not be found.
    5. The iPhone "iPhone" can not be synced. A duplicate filename was specified.
    6. The iPhone "iPhone" can not be synced. An internal device error occured.
    These errors keep appearing one after the other.
    I have fully uninstalled iTunes and ALL Apple programs from my PC, rebooted, disabled antivirus/firewall software, etc.
    I have tried changing time zones.
    I have created a new user account on same laptop and still have same issues with iTunes.
    Restore fails with error "Unable to read file or file is corrupt".
    Yet iTunes works fine on a 32bit operating system of Windows 7.
    The problem is that I upgraded my laptop and the new laptop is Win7 64bit. I have ALL the newest drivers, and I checked to ensure it was not a BIOS or CHIPSET driver causing issues. All windows updates are up to date and current.
    I have been trying for over a week with every piece of trouble shooting I can find to make this work.
    Any help or further information would be VERY GREATLY APPRECIATED.
    Thanks in Advance

    I too am having the exact same issues on the same laptop! I spent an hour last night with "supervisor" in tech support who didn't solve my problem but did close the ticket (210757099 for any Apple people that might read this). Thanks a lot Ben!
    I have seven ipod/iphone/ipad devices so I am very familiar with how to sync. In the last few weeks, version 10.2 of iTunes (I'm up to 10.2.1.1) has gotten less and less reliable in successfully sync'ing to the devices. It started out with my 3GS, but my iPhone 4 was fine. Then I got an iPad2 and now NOTHING will sync properly. Every time I plug one in (or press the sync button) it wants to do a restore from the backup made the last time it sync'd. It does that, reboots the device and sync's.
    I've gotten a ton of errors, here's a sample.
    iBooks couldn't be installed on my iPhone unknown error 0xE800000C
    Textie couldn't be installed on my iPhone, unknown error 0xE8000013
    "failed required file not found" - This is one of my favorite error messages. It demonstrates how Apple is becoming like Microsoft. It is 100% accurate and totally useless. It would be helpful if it told me the NAME of the file that was not found...
    unknown error 0xE8004006
    "duplicate file found" - Again, in true Microsoft form, it didn't tell me the NAME of the file that was duplicated.
    I tried everything discussed in the following thread but it did not work.
    http://discussions.apple.com/thread.jspa?threadID=2401822
    Stopping the enhanced USB controller didn't work. Mine is the Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller (version 9.1.1.1020).
    A few days ago I got hundreds of errors in a sync. When it completed, a dialogbox came up asking if I wanted to send this crash report to Apple, I said yes. So, crash reports are now automatically being sent. You can see evidence of this in the %appdata%\Apple Computer\Logs directory.
    This section of the log looked interesting because it says it couldn't connect to USB mux port 32498
    [4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 4232): Could not receive size of message: 0 No error
    [4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] readthread (thread 4232): Could not receive message: 0xe8000001
    [4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionSendMessage (thread 2504): Could not send message size: No error
    [4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] connect_toport (thread 5700): Could not connect to USB mux port 32498 for device 3: Input/output error
    [4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] MobileDeviceConnectlocked (thread 5700): Could not connect to lockdown port on device
    Just grasping at straws here....

  • Iphone 4 Sync issue; OS 10.6.8 will not download 11.1.3 to recognize my phone.

    I can't sync my iphone 4 w/ itunes, says I need itunes >= v 11.1.  I dowloaded 11.1.2 but will not launch bc my laptop is not >= 10.6.8 OS.  What to do??  HTG!

    Ugh.......OK.  Heading to the Apple Store tomor.  Should be an experience on BlkFriday.  Pug needs to get back to work!!
    Thanks A Lot:)
    Happy Holidays!!

  • IPhone / iPad syncing issues.

    What I'm using:
    iPhone 4S 32GB - iOS 6
    iPad 3rd Gen 16GB - iOS 6
    MacBook Pro 2011 i7 (OS 10.8.2)  --- iTunes 10.7
    When i plug either the iPhone or the iPad in to my computer to sync them both, the iPad/iPhone will vibrate off and on, thinking its plugged in, then not plugged in, then plugged in etc.. I thought it would be a connection, but it definatley isn't as I've checked them over.
    Once its finally settled down, it'll start syncing. It's syncing about 2gb of music. About halfway through the sync, it'll stop, and say the sync couldn't be finished because the iPhone has been unplugged.
    Because of this, it seems to have jumbled all the music on my iOS devices, and will not sync again. So after restoring both devices, and trying to sync my entire music library back onto my devices (about 20gb of music), the problem isn't resolved. The music on the devices is not in alphbetical order etc.
    Not sure what the problem is, hope someone can help!

    Welcome to the Apple community.
    First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
    If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

  • Need Desperate Help Regarding iPhone 4 Sync Issue (PC, Win7)

    I'll attempt to make this question as concise and fully informative as possible. I have an iPhone 4 Jailbroken running firmware v4.3.3. I typically sync my phone with my PC on a normal basis until this past October I bought a new SSD and had to re-install iTunes on my C drive. As you know, a re-install means that any re-sync with a fresh iTunes install means that the phone will basically wiped clean. Since the new iTunes install I have regularly been "Backing Up" the iPhone,(but never synced it) however this is not a "Sync" of course, but I figure it still beneficial to do. I believe I have the following options and/or issues to deal with:
    1) Is there any way to "reverse-sync" the iPhone to the PC, instead of the other way around? I kept the old iTunes operating files but I am not sure which ones I'd need to copy over to which folder to make a "current" sync happen, or to "fool" iTunes into thinking nothing has changed since the fresh install.
    2) I realize a "restore" will erase the jailbreak, but what if I choose "Restore From Backup", will that also erase or reset the jailbreak?
    3) I am mainly concerned with calendar appointments, my apps with invaluable information, and notes. Everything else such as music I can simply re-sync if I have to.
    In essence, I am trying to do a up-to-date sync with the new iTunes install and loose as little data and information as possible (or none at all). I have apps installed such as iFile that hold many files within the folder tree structure of the phone that I cannot afford to loose. I'd be willing to make backup copies of all these files if there is a viable solution for me, which Im hoping somebody can recommend to me.
    If there is a special app or PC app that I need to make things run smoother or achieve my goal I am more than happy to install whatever it takes. Thank you for any responses, they are most appreciated.
    I have attempted to be as detailed yet brief as possible with my explanation of the nature of my problem, yet feel free to ask a question if it will assist you in further diagnosing and solving my issue.

    Let's say I, at this very moment, "Backup" my phone in iTunes.  Once finished, I immediately perform a "Restore from Backup"
    There will be no change in your phone, assuming you didn't change anything or receive any messages between backing up and restoring the backup.  The phone will have exactly the content of what was in the backup.
    will iTunes have imported all saved phone data into its registry?
    It saves phone and app settings, messages, visual voicemail, contacts, Camera Roll, app data.
    such as apps, music, etc., since, remember, nothing is there now.  I need to put phone contents on the PC rather than the other way around
    No!!!!!   iTunes Store content (apps, music, media) is synced to and from iTunes - it's not in the backup. If you never synced your phone with this computer before, the first sync is  unidirectional from the computer to phone.  If there's nothing in the iTunes library now, what's in your phone will get deleted. In this case, you have to first "Transfer Purchases"  To do this:
    1. Be sure that automatic syncing on connection is disabled in iTunes Prefs > Devices > Disable.....
    2. Connect phone with iTunes open.
    3. Right-click the device tab on left border of iTunes window.
    4. Select "Transfer Purchases."  Note that any music/media on the phone that was not originally obtained from the iTunes Store will not transfer to the computer.
    It's now safe to sync the phone.  Note that when you select "Sync" on the iTunes page, the phone is typically backed up as well, if you didn't set it up to backup to iCloud instead.
    http://support.apple.com/kb/HT1766
    http://support.apple.com/kb/ht4946

  • Iphone 3GS syncing issues with Blueant Supertooth 3

    Anyone having troubles syncing contacts to the ST3? My old iphone 3G (running the OS beofore 3.0) worked great, but with the new Iphone 3GS I'm gettting a "phone not supported" error from the bluetooth unit.
    your thoughts...

    Unlikley it's Windows 7.  Maybe delete the iPod photo cache?... http://support.apple.com/kb/TS1314

  • IPhone 4S - Syncing issues with a Mac

    I've tried almost everything! I have the latest versions of Itunes, iOS7, and running OS x 10.9. I cant sync music between my iPhone 4S and my Mac or my wife's iPhone4 and the Mac. Very frustrating, I don't manually manage music I sync my playlists and videos. I've tried to restore and restart both phones but nothing! When I purchase music now, I have to wait until it downloads and then create or modify a playlist on the phone itself, I can't even get purchases to transfer, if i make them on the Mac. It began after I performed the latest iOS7 update. Help please!!!

    Thanks @Awol1404 I do have a lot of songs with just a circle of dots on the device through Itunes, some of these songs come up on the device itself as greyed out with a (stop download icon (circle with square in the middle)) i've tried to remove all the songs my unchecking the sync music box and checking the manually mangage box. I press sync or apply and itunes does its thing. On Itunes the device then comes up as having 2 playlists (one voice memos and 1 random playlist from what i had) and thats it. I can reboot the computer and when i plug it back in it still says that that is what is on the phone. on the phone itself, there has been no changes except maybe the odd song greyed out. Very confusing, frustrating and well... frustrating!!!!
    I have no issues with iCloud syncing, contacts and messages, emails, calendars are all working how they should.

  • IPhone calendar sync issues with Outlook

    I have a problem with syncing my iPhone calendar with my Outlook 2003 calendar.
    For example, let's say I had a 12pm appointment today displaying both in my outlook and iPhone. However, when I sync my iPhone after the event e.g. at 3pm, the appointment entry in the Outlook is removed, whilst the appointment entry on my phone remains. I did not edit either of the appointment entries. Even if I re-sync my phone, the 12pm appointment still remains in my phone whilst it's missing in my Outlook.
    Are there others encountering the same problem as well? Any ways to fix this problem? Thanks

    I've talked to them. Very helpful, but no solution. The iPhone Specialist I spoke to had not heard of the problem before. At one point he put me on hold and came back to say that he had checked with some people and they had heard of this "emerging" problem but had no answers. He admitted that all problems are "emerging" problems, given that the product has been out for only 2 weeks. We tried a variety of things with no success. I had to tell him about the manual workaround - going into each appointment, setting it to recur, etc. This does make it reappear, but isn't practical for those of us with tons of appointments. I'm not shocked that they don't want to acknowledge this, given that calendar synching is so important to their targeted business customer base. It's hard to believe that they could have screwed up something that every other manufacturer seems to be able to do well and that is at the same time so critical to business users.

Maybe you are looking for

  • IPhone 5 ios 6.1.3 bluetooth does not stay connected?

    Does anyone have this problem?

  • How can I resolve trial downloads?

    I joined Adobe Creative Cloud yesterday. I own Creative Suite CS4 which I purchased from Adobe. I was approved for the 29 dollars a month. My downloads went fine except I have the trial products. How can I resolve this? Thanks, Renee

  • Question about Delegate Control to Desktop Support

    I am working on delegating control to a newly formed/reclassified position in my company. This role will primarily provide Desktop Support. They will have little to no need to log into servers. I have already gave them admin rights to the end users m

  • Page Zero

    I am trying to display some header text on every page. So I did it on page zero in the page header after I created page zero. Unfortunately it does not display it on every page, just on page zero. Would anybody know why. Thanks Aron

  • Macbook Air internet connection painfully slow with ethernet.....

    Hi all I am currently staying in a serviced apartment and have a Macbook Air that I have had to connect to the in-house LAN through the USB port (someone on here was kind enough to suggest this - I'm a bit of beginner at all this!). The connection is