Lightroom 5 already installed, so why does the CC updater give me the option to "Install"?  Seems it doesn't know I have it installed.

Any suggestions?
Thanks

Thanks for the reply.  Okay, I'm going to take a risk and install it from the CC updater.  I checked the installed version I have and it's 5.0.  Not 5.5.  I installed 5.0 originally from the CC updater app so still not sure why it doesn't seem to know I have 5.0 installed already.  Every other CC app (photoshop, illustrator, premier pro, etc.) just lets me know when there is an update available.
Anyway, I am installing 5.5 now from the updater so hopefully this will update the existing 5.0 that I have installed rather than install a separate 5.5 (meaning I now have 2 different versions of Lightroom on my mac).  And hopefully my catalog will be available and intact. 
Will let you know.
Thanks,
Sam

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