Lightroom 5 freezes on importing photos

All of the sudden a few weeks ago when I connect my camera (Canon 5D mark iii) to the computer and import photos into Lightroom 5, the screen just sits there and freezes and I have to restart Lightroom, same thing over and over.  I cannot import any photos from my camera directly into Lightroom.  I have to put them directly onto my computer hard drive and then add them to lightroom.  Any ideas? 

I still got a big issue when importing raw photos.
I want to import some photos, no mather how many, lightroom, finder, my whole mac is crashing.
I only import the CR2 files, no smart preview, no tags, no convertion to DNG, no renaming, nothing else, ... There is no video on the card in the camera.
I this a know issue?
When I use the normal photo importer of mac OS X, everything is ok.

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