Lightroom 5 from cloud install - lost light room and it will not reinstall
I have had lightroom since version 3, made all the upgrades, last week I installed version 5 through the cloud and it would not start yet the cloud says it is up to date. I have spent all morning looking for an answer. I uninstalled lightroom 5 but the cloud still says it is installed. I deleted the odp file and restarted my computer several times and it still says it is installed and will not reinstall!
Trying to find an answer or a person to talk to has been a very poor experience for the likes of Adobe.
David Irvine please be aware you are posting in a public forum. I have edited your previous post to remove your e-mail address.
What four files are you referring too? The only file referenced being removed is the OPM.db file.
What process did you utilize to remove Photoshop Lightroom 5? What operating system are you wishing to install Photoshop Lightroom on?
Similar Messages
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I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded it to my laptop and work computer. How do I install it again?
You can't run PSE from a USB drive, nor can you transfer PSE to a different computer via a USB drive. PSE must be installed on a computer using the installer program provided by Adobe.
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I cannot seem to load raw images into LR 2.5. I've been using this for years. I always load from memory card, but it gives me an unknown error message. I tried to load from camera, hard drive, & external drive and still will not work. I checked import menu and nothing has changed. I loaded the photos onto my tablet and images are fine, so do not feel it is the memory card. Any thoughts?
The error message probably said "unsupported or damaged"
The T3 requires Lightroom 3.4.1 or later. You can either upgrade to a more current version of Lightroom (version 5.6 is the most recent) or you can use the free Adobe DNG Converter to convert the RAWs to DNG, which should import into Lightroom properly. -
I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s
Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
I am trying to connect with a friend via FaceTime from my IPad to his IPhone and it will not connect. We are both on wifi. What are we doing wrong?
Read this:
There is a troubleshooting section at bottom.
http://support.apple.com/kb/TS5419 -
Delighted with the new iMac but I have had an old version of CS4 for years now and it will not run on the new machine. I have tried Adobe customer care chat but it seems that nobody is available right now. Can anyone help?
I cannot locate the Flexnet folder by the way.... and the License recovery tool tells me that ....
You can’t open the application “LicenseRecoveryLauncher” because PowerPC applications are no longer supported.
Where do I go from here please? -
Have iPhone 4 just installed iOS 5.0.1 and wifi will not
Stay up on my phone even though router is 10 feet away
And cannot recover wifi except by resetting router never. Asks for
PW etc? Plus battery life is reduced on this iOS?Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best -
I just bought a Nikon D610 light room 4.4 will not open images from my camera help!
i am getting frustrated as i have downloaded dng update 8.7.1 and still dose not recognize the raw images and will not convert to dng.any one know what i can do to solve this besides update to lightroom 5 as i want to wait for 6
In a market economy people get paid for their work via companies who charge for their products. Adobe employs people who are working all the time, and therefore chooses to require pay-for upgrades periodically to generate more revenue. The reason they switched to the cloud was to even out their revenue stream even more. You can pay US$10/month and get the current versions of LR and PS as long as you keep paying.
Just because many people are upset when they realize they'll have to spend more money for software because they got a new camera doesn't make the producer of the software bad or mean that the feelings are justified and it's someone else's fault.
What should happen differently: that society be communist and all software be produced by and doled out from the government so political decisions govern what is available and who gets it, or a more socialist society where retired workers get more things for free or at reduced cost due to they're not working anymore, or what is your specific idea for what should be changed?
As far as your crumbs and loaf analogy, Adobe is a publically-traded, for-profit company. If people are getting rich from gouging seniors then you should have purchased stock a long time ago and get a piece of those supposedly extraordinary profits as dividends for yourself and you can vote in the shareholder meetings to give more software to whatever groups you deem more worthy. And if you're across a border and things are much more expensive due to government policies or taxes and if you're a citizen of that society and organize and get people to vote differently and change the system.
If you're coming here for solutions about how work with new camera raws in older software keep your question to that. If you're wanting people to agree that you're justified in being upset by complaining that Adobe is bad then you've probably come to the wrong place. -
I have installed a free download from an older version adobe reader and it will not uninstall?
Most programs unistall easily from the control panels add/remove programs icon application.
This older version i installed on my computer will not uninstall.
Any sggestions.
It tends to stall out or not uninstall at all.
There is not even an unistall choice available any more on the add/remove programs.You can try using this tool to remove all traces of previous version(s) of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
I purchased a free app from App Store for my iPhone 5s, iOS version 7.1.2. It will not download; just gives me the little cloud with arrow pointing down. What do I need to do to get the app to load?
Hello mjhardy,
After reading your post, it sounds like you are experiencing an error while downloading apps. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD -
Light Room 4 plugins will not work, problem validating.
I bought LR 3 on Ebay, apparently with a bad serial number, so I bought LR 4,per instruction in the plug in manager page. Problem is plug ins will not work, error msg says serial number is bad. Support says serial number is good but can not fix it.. Support sent me to a link to download latest LR 4, of course this would not work. Support says that is all they can do as they only support LR 5???
Any ideas, maybe registry edit, some hidden file in win 8.1 ????Geoff
See Jeffrey Friedl's Blog » Plugin Registration : "I do not permit the use of my plugins on pirated copies of Lightroom" and you can find other comments in this post Jeffrey Friedl's Blog » Lightroom 3 Released; Update on my Plugins (search the page for the word "pirate"). I've also seen much more recent private (hint) comments along the same lines.
John -
Windows 8.1, PSE 11
I am having a number of issues including loss of import functionality from scanner, I can't drag and drop photos into the editor any more as well, or at least not after the first one. The crop function stops working after the first couple of photos. Then some freezing. A little added crashing. A plethora of other bizarre issues as well. This just stated happening a couple of days ago.
What I have tried:
Uninstall/Install.
Deleted preferences both before opening Editor (crontrol-alt-delete) and after opening it.
Kindly advise. Thanks!
Adobe Photoshop Elements Version: 11.0 (11.0 (20120830.r.32025)) x32
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 3500 MHz
Built-in memory: 8139 MB
Free memory: 5185 MB
Memory available to Photoshop Elements: 3255 MB
Memory used by Photoshop Elements: 70 %
Image tile size: 128K
Image cache levels: 6
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 660 Ti
Driver Version: 9.18.13.3750
Driver Date: 20140327000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 660 Ti
Video Card Memory: -2047 MB
Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\
Temporary file path: C:\Users\evan\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 931.2G, 805.4G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2011/03/29-16:11:44 63.457850 63.457850
adbeape.dll Adobe APE 2011/01/17-12:03:36 64.452786 64.452786
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2012/06/20-18:39:56 4.1.9 78.509892
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2011/03/29-16:11:44 63.378681 63.378681
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2010/10/12-08:45:30 63.139439 63.139439
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
adobe_caps.dll Adobe CAPS 4,0,42,0
Adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
AGM.dll AGM 2011/03/29-16:11:44 63.457850 63.457850
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 1.486530
aif_ogl.dll AIF 3.0 1.486530
amtlib.dll AMTLib 4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
amtservices.dll AMTServices 4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
ARE.dll ARE 2011/03/29-16:11:44 63.457850 63.457850
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 3.3 49.279053
AXEDOMCore.dll AXEDOMCore 3.3 49.279053
AXSLE.dll AXSLE 3.3 49.279053
Bib.dll BIB 2011/03/29-16:11:44 63.457850 63.457850
BIBUtils.dll BIBUtils 2011/03/29-16:11:44 63.457850 63.457850
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2011/03/29-16:11:44 63.457850 63.457850
data_flow.dll AIF 3.0 1.486530
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ems.dll Elements Organizer 11.0
ExtendScript.dll ExtendScript 2010/03/05-08:21:15 61.423205 61.423205
FaceDetector.dll FaceDetector 0000/00/00-00:00:00 2.0.1.1 2.0.1.1
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
filter_graph.dll AIF 3.0 1.486530
hydra_filters.dll AIF 3.0 1.486530
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_compiler.dll AIF 3.0 1.486530
image_flow.dll AIF 3.0 1.486530
image_runtime.dll AIF 3.0 1.486530
JP2KLib.dll JP2KLib 2011/03/29-16:11:44 63.196876 63.196876
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
MPS.dll MPS 2011/05/24-09:45:42 63.464027 63.464027
MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.30319.1
MSVCP71.dll Microsoft® Visual Studio .NET 7.10.3077.0
MSVCR100.dll Microsoft® Visual Studio® 2010 10.00.30319.1
MSVCR71.dll Microsoft® Visual Studio .NET 7.10.3052.4
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop Elements Editor 11.0
platform.DLL Adobe Help System 1, 0, 0, 1
Plugin.dll Adobe Photoshop Elements Editor 11.0
PSArt.dll Adobe Photoshop Elements Editor 11.0
PSViews.dll Adobe Photoshop Elements Editor 11.0
ScCore.dll ScCore 2010/03/05-08:21:15 61.423205 61.423205
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
Tbb.dll Intel(R) Threading Building Blocks for Windows 2, 2, 2009, 1011
updaternotifications.dll Adobe Updater Notifications Library 2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 2.0.0.15
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
Required plug-ins:
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Auto Divide 11.0.0.0 (11.0 (20120830.r.32025))
Average 12.0.2
Bas Relief 12.0
BMP 12.0.2
Camera Raw 7.4
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Clouds 12.0.2
Color Halftone 12.0.2
Color Variations 12.0.4 (12.0.4x001)
Colored Pencil 12.0
Comic NO VERSION
CompuServe GIF 12.0.2
Conté Crayon 12.0
Correct Camera Distortion 12.0.2
Craquelure 12.0
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
Difference Clouds 12.0.2
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Extrude 12.0.2
FastCore Routines 12.0.4 (12.0.4x001)
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Grain 12.0
Graphic Novel NO VERSION
Graphic Pen 12.0
Halftone Pattern 12.0
Ink Outlines 12.0
Lens Blur 12.0
Lens Flare 12.0.2
Lighting Effects 12.0.4 (12.0.4x001)
Liquify 12.0.1
Matlab Operation 12.0.4 (12.0.4x001)
Mezzotint 12.0.2
MMXCore Routines 12.0.4 (12.0.4x001)
Mosaic Tiles 12.0
Multiprocessor Support 12.0.4 (12.0.4x001)
Neon Glow 12.0
Note Paper 12.0
Ocean Ripple 12.0
OnEdge 1, 0, 0, 1
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Pen and Ink NO VERSION
Photocopy 12.0
Picture Package Filter 12.0.4 (12.0.4x001)
Pinch 12.0.2
Pixar 12.0.4 (12.0.4x001)
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Polar Coordinates 12.0.4 (12.0.4x001)
Poster Edges 12.0
Radial Blur 12.0.2
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0.4
Shear 12.0.2
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.0.2
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Straighten and Crop Image 12.0.4 (12.0.4x001)
Straighten Image 12.0.4 (12.0.4x001)
Sumi-e 12.0
Texture Fill 12.0.4 (12.0.4x001)
TextureSelect 12.0.4 (12.0.4x001)
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
Underpainting 12.0
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
WIA Support 12.0.4 (12.0.4x001)
Wind 12.0.2
ZigZag 12.0.2
Optional and third party plug-ins:
Frame From Video 6.0
Magic Extractor 12.0.4 (12.0.4x001)
PhotomergeUI 12.0.4 (12.0.4x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices: NONEFinal Update: ...god willing...
OK! Check it, like I said in previous posts I seemed to have narrowed it down to specific mp3s not converting and playing in their native sample rate which if paired with another sample would give you the "audio midi sync" error and basically screw up your clock! It appears mp3 files converting to mp3 using iTunes would not convert to the correct sample rate if set to something other than 44 in logic and cause this. A tad peculiar Apple iTunes won't work with Apple Logic. I was able to confirm this on two mac's via my friend in Florida. He's running Tiger and tried the same experiment and Booya! Mickey Mouse! It appears this insane week long adventure has came to an end (...god willing) with a super specific unlucky shot in the dark on my part finally revealed to be an perfectly normal function of Logic (obviously one i'm not fond of..) As far as the errors / crashes / system overloads / kernal panics I think I can sort those out to the mackie onyx satellite not being a good choice and trying to add and remove firewire devices in the middle of the sample rate mayhem. Wow! all I can say is, I'm glad it's over
Wish me a lot of luck in the future.. I'm sure i'll need it! -
C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.
Before you think I just haven't tried anything, let me run you down with the whole lot:
-HP PhotoSmart C4650
-Windows Vista
-Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
-NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
-Yes, I have also uninstalled and reinstalled the printer.
-Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
Is there any known fix or should i chuck it off the balcony and go get a lexmark?Hi lisaloyd,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues printing in colour. I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
Please click on the following link to get to Lexmark Support.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
HT3986 after installing windows via bootcamp and windows will not boot
trying to boot up the windows half all i see if a blinking folder with a question mark and after several reboots it may/may not work
the installation seem fine nothing happened i got no errors so i am wondering what is happening.you don't have enough details for us /. you don't have a good install / did you login and setup the account once? / does it have enough free space / was the DVD burned from an ISO?
There are lots of things but not from your remarks.
What version Windows / what Mac year model and whether Boot Camp Assistant drivers were installed / how large a partition / read the guide
www.apple.com/support/bootcamp has it all -
Installed 10.4 update and itunes will not open
Installed itunes10.4 32 bit version - after successful installation itunes will not open
any advise?Update to my last post. I have finally "fixed" whatever problem was causing the Apple software products to malfunction on my PC, Windows Vista 32 Bit SP2. After updating to iTunes 10.4 and Safari 5.1, a series of error messages would appear:1) AppleSyncNotifier.exe 2) iTuneshelper.exe 3) iTunes Failed to properly install - Error 7 (Windows error 126). I had tried uninstalling and reinstalling iTunes & Safari as well as downdating iTunes to an earlier version, but this had all failed to correct the problem and the error messages still appeared when the programs were suppose to have been removed.
I ended up using the Windows Program Manager (in Control Panel) to remove every single Apple product from my PC, including the Apple Installer. Then I restarted the system. Taking bits and pieces of advice from this forum, I started the system, went to the Apple website, downloaded and SAVED the newest iTunes version (which includes QuickTime), but did not run the program. Then I disconnected from the net, turned off all virus and firewall protections, and finally installed the saved iTunes program. It took an extraordinarily long time to complete the install, but I was able to restore my libraries from my iPod Touch (4th gen) by performing a simple sync. I reconnected to the net and updated the device software . . . so far, so good [knock on wood], no error messages yet. I will add each of the removed programs as they are needed in the future so that whatever conflict exists can be fixed - until then, I'm at least happy to have iTunes back! Hope this is helpful to someone and saves them the 4 hours it took me to get back on track
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