Lightroom 5 -- I cannot open lightroom anymore "Lightroom encountered an error when reading from its preview cache and needs to quit

I  keep getting this message and saying "Lightroom will attempt to fix this problem the next time it launches."  but never fixed --unisntalled a couple of times and then re-installed  but sam issues. this is  very aggravating  to pay for a product and no way to use it and am concerned a lot of photos I have not yet had chance to back up have been lost

wmark'sadobe wrote:
I have the same issue. I did delete the previews --the lrdata folders, not the catalog and I still get the same message. I even bought a new disc thinking my original install is bad and the same thing still happens.
LR doesn't know I don't have a preview cache .
What do I do next? Any help would be appreciated.
Thanks
Mark
If you have multiple Lightroom catalogs, you may have deleted the wrong preview cache. No harm done, just find the other LR catalogs (all of them) and delete each and every Previews.LRDATA folder.

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