Lightroom 5 presentation

Hi, I'm a italian photographer and I use lightroom 5 with Mac Pro. I have one problem with presentation: In the presentation panel selected "export file video" the outcome is video black, even with preview in lightroom the video is black but the sound is ok.... Why? With lightroom 4 this problem not exist!...
Thank you and Sorry for my english

Hi,
Was your slideshow displayd correctly? Did you try to open the file with a diffent player? (e.g. Vlc). Can you show us screenshots of your slideshow / export configuration?

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    Soumyadeep: Since it was registered in your Adobe account we can get the information from there.
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    Fred: OK, just a second.
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    Fred: Frankly, this is the reason that I have just been using Bridge is because of the seemingly lack of coherent connection between LightRoom 4 and PhotoShop CS6.
    Soumyadeep: I would like to inform you that you will not have any separate camera raw plugins for Lightroom. Since Lightroom will not require a camera raw converter.
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    Soumyadeep: .Thank you for the information.
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    Soumyadeep: Okay.
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    Fred: OK, just a moment and I'll do that.
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    Fred: I am working on Windows 7 64 bit operating system.
    Fred: I have closed all applications from Adobe.
    Soumyadeep: Thank you for the information.
    Soumyadeep: Click on Start.
    Soumyadeep: Just type %Appdata% in the search box and hit the enter key.
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    Fred: Done
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    Fred: Done
    Soumyadeep: In that folder you will have a folder Adobe Photoshop CS6. Please rename the folder as Adobe Photoshop CS6old
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    Fred: Done
    Fred: Just a moment. I have renamed CameraRawold and Adobe6Old. i am going to navigate to my external drive and click on a RAW File
    Soumyadeep: Okay.
    Soumyadeep: Let me know the status.
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    Fred: I can change the properties of the file to open in another program if that is where we are going.
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    Fred: Given a little more time it opened in Camera Raw.
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    Fred: And I lost my presets.
    Fred: OK, where does this leave us?
    Fred: With regards to LightRoom 4?
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    Fred: Camera Raw appears to be functiong fine.
    Soumyadeep: Great!
    Soumyadeep: Please close all the Adobe application.
    Soumyadeep: Re launch Photoshop and type CNTRL+ K.
    Soumyadeep: Let me know once you are done.
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    Fred: Ok, let me close all of them.
    Fred: OK, closed sir.
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    Fred: "Performance Tab" in what program?
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    Fred: I am now at the Prefernces box. Performance Tab
    Soumyadeep: You are welcome.
    Soumyadeep: Correct.
    Fred: OK, I'm in Preferences
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    Fred: Let me open LightRoom 4 and see where it goes. Just a second.
    Soumyadeep: Sure.
    Fred: Lightroom is taking a long time to open now.
    Fred: Now I'm getting the message that it is not responding.
    Fred: OK, it finally opened. Just a second.
    Soumyadeep: Okay.
    Soumyadeep: Please let me know the result.
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    Fred: Sorry! Organize all I want and still edit out of Bridge.
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