Lightroom 5 re~install
I had a problem during the setup on Lightroom 5 and needed to remove the installation.
I have the serial number but starting over at www.adobe.com/go/getserial does not help.
Anyone have the link to download Lightroom 5?
Hi Dean,
Make sure that you download the Lightroom 5.3 and higher to install. This corrects any serial # errors
Windows Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.3
Mac Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.3
Thanks
Scott
Similar Messages
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I have Lightroom 5 installed on my iMac which I downloaded (uploaded?) to my MacBook Air (via wi-fi) but unlike the iMac, I'm unable to use the program on the MacBook Air. When I open the program on the iMac and click 'file', (as people using the program would know) there are 21 options - import pics, export, etc, etc - however, in the version on the MacBook Air, opening 'file' gives me four options - New Catalogue, Open Catalogue, Page Setup and Printer - and with that comes the pop-up message "An error occurred when attempting to change modules". Any ideas please?
A forum thread from 3 years ago talking about LR 1.x which had this problem seems to need permissions fixed or new folders created with the corrected permissions. You might try doing a repair permissions for your user and/or run LR as an administrator user. I am a PC person so cannot tell you exactly how to do that.
https://forums.adobe.com/message/1457020 -
i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?
Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie -
Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi
Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi
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Please can someone tell me why I cannot reinstall my upgrade from lightroom 4 (lightroom 3 installed off disc with serial no) my hard drive crashed, and I am trying to get lightroom 3; 4 and 5 back on so that I can link my catalogues and continue work. I cannot install lightroom 5 until the upgrades from 4 are on the pc, (lightroom 3 installed off disc but 4 is a copy of the upgrade download I got when I bought it) These serial no's are legit and are registered under my account with adobe, but it still gives me the Big Red Cross when I put my serial no in! Please can someone help. I am at a loss. Thx Heidi
BrightBluephotograph wrote:
I cannot install lightroom 5 until the upgrades from 4 are on the pc,
You don't need to have Lightroom 3 and 4 installed on your computer to install Lightroom 5. Just install Lightroom 5 and input your serial number for 3 in the previous version box and your serial number for 5 in the upgrade box. -
I recently bought Lightroom and installed on one of my computes. I wanted to instal the program on another computer I have, using the same serial number I already bought and I'm not alowed as it says that the SN is not valid. What shall I do?
It is possible that you downloaded the Creative Cloud trial of Lightroom. The perpetual license key will not work. Uninstall the version on the second computer, this will not interfere with your catalog, preferences and personal files.
Download the appropriate version from the link below and install, your license key will be accepted and everything will be fine.
Product updates -
Lightroom CC installed but does not run
The CC update has run and I now have Lightroom CC installed .... or so I thought.
I have a new shortcut for LR but it does nothing.
My old LR 5.7.1 still works - if I open this and check for updates it says it is up to date.
The new LR link is "C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe"
After the LR update, CC said it needed updating so I did the update.
It now says I have the following apps installed ...
Photoshop CC Update Ready
Photoshop CC (2014) Update Ready
Bridge CC Update Ready
Lightroom 5 Up to date
Lightroom CC (2015) Up to date
Edge Inspect CC Up to date
I am not aware of any updates for the first 3 items
I presume the multiple copies of versions may be part of the problem.
Any idea how I proceed?It seems to have worked ! I was doubtful since I had already rebooted so I thought that would resolve things.
After the logout/login, I launched LR and updated my default catalogue. Then notified me that a third-party plugin was no longer compatible (no problem, I dont use it anyway)
Now it is working
Thanks. -
I have Lightroom 4 installed. I cannot download my CR2 files from the Canon 5D Mark III camera. I have downloaded Lightroom 5 thinking it was an update but it appears I have to pay for the program. Any ideas how I can get lightroom 4 to accept my CR2 files ?
The Canon 5D Mk 111 was supported from LR 4.1, see the link below. Just update LR to the latest version. See link below
Camera Raw plug-in | Supported cameras
Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh -
Hi please can you help me i have been trying to install my Lightroom 5 i have a student/teacher edition. My product code i and received my serial no
No my problem is with starting set up it doesnt ask for my serial no i just goes to the i agree with the terms and conditions, then runs the setup then a message appears:
The wizard was intrputed before Adobe Photoshop Lightroom 6 64-bit could be completely installed. Your sustem has not been modifed. To complet installation at another time, please run setup again.
I have try this many times and still get the same message. I have Photoshop 6 installed on my laptop so cant understand why lightroom wont install.\
Can you please help me.
Trudyi though i was talking to the Techncial help desk and when i saw it was a public forum i deleted the message so i dont know how it got on the forum as i am not a stupid person to show everyone in the world my serial number as it has been used and i hope know that this has gone public on me i can still use the serial number. I was trying to get help to instal lightroom not give away my serial number and i dont know how a deleted message gets on the public forum and not very happy with Adobe Technical support and that is where i was asking a question. If my serial number has been used due to this i will be put in a complaint if i can ever find the Technical support area,
-
Can Adobe Photoshop Lightroom 5 install on window xp?
can lightroom 5 install on window xp?
No.
Neither Lightroom 4 or 5 will run on XP.
The last version to run on XP was Lightroom 3 which is no longer available for sale
http://helpx.adobe.com/lightroom/kb/system-requirements-lightroom.html -
PS crashes after aborted Lightroom 4 install.
PS crashes after aborted Lightroom 4 install. I have an iMac on OSX 10.5.8 running CS5. I recently tried to install Lightroom 4 and did not realise my OSX is too old. Therefore it crashed. Now PS will not start and I keep getting an error. If I have to repair or uninstall/reinstall, how do I save my workspace settings? Is there a way to repair without doing an uninstall/reinstall?
Thanks. This is the Apple error report generated after PS fails to launch:
Process: Adobe Photoshop CS5 [1175]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [84]
Interval Since Last Report: 88007 sec
Crashes Since Last Report: 51
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2012-09-30 09:19:56.808 +1000
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 5CFE7EA3-CCB2-4F92-A9C2-FEED57C67B64
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000002337
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x00007fff84b9e1e4 __CFInitialize + 1652
1 dyld 0x00007fff5fc14045 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 165
2 dyld 0x00007fff5fc0d20c ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 268
3 dyld 0x00007fff5fc0d1b0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 176
4 dyld 0x00007fff5fc0d1b0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 176
5 dyld 0x00007fff5fc0d1b0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 176
6 dyld 0x00007fff5fc0d1b0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 176
7 dyld 0x00007fff5fc0d1b0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 176
8 dyld 0x00007fff5fc0d2f4 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 52
9 dyld 0x00007fff5fc038b4 dyld::initializeMainExecutable() + 132
10 dyld 0x00007fff5fc06ea1 dyld::_main(mach_header const*, unsigned long, int, char const**, char const**, char const**) + 2193
11 dyld 0x00007fff5fc01695 dyldbootstrap::start(mach_header const*, int, char const**, long) + 693
12 dyld 0x00007fff5fc0103a _dyld_start + 42
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff84c31110 rcx: 0x0000000000002337 rdx: 0x0000000000000000
rdi: 0x00007fff7009b2c0 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfe220 rsp: 0x00007fff5fbfd9e0
r8: 0xfff0000000000000 r9: 0x0000000000000000 r10: 0x00007fff701b5640 r11: 0x0000000000000206
r12: 0x00007fff5fc31140 r13: 0x0000000000000001 r14: 0x0000000000000006 r15: 0x00007fff5fc33048
rip: 0x00007fff84b9e1e4 rfl: 0x0000000000010246 cr2: 0x0000000000002337
Binary Images:
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0x7fff814ca000 - 0x7fff819eaf6e libGLProgrammability.dylib ??? (???) <7aa4c12953526371a07780326fbd8725> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
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0x7fff81ba5000 - 0x7fff81f85fef com.apple.QuartzCore 1.5.8 (1.5.8) <1c79fff9a8916e61c28ec13a87723e67> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff81f86000 - 0x7fff81f88ff7 libffi.dylib ??? (???) <5ccd57a3de7db7f7bffa1b6ef2217b0c> /usr/lib/libffi.dylib
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0x7fff81fa0000 - 0x7fff81fc1fff libresolv.9.dylib ??? (???) <38318f9fbcfbdb384e0f9b08cc0e757a> /usr/lib/libresolv.9.dylib
0x7fff81fcc000 - 0x7fff82009fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x7fff82a2a000 - 0x7fff82a2affd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82a2b000 - 0x7fff831e8fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff831e9000 - 0x7fff832a7fff edu.mit.Kerberos 6.0.15 (6.0.15) <332e58bc00db238784e92ab8fe0fdfa6> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff832a8000 - 0x7fff83317ff9 com.apple.print.framework.PrintCore 5.5.4 (245.6) <88263e9a3bc14d303780fa8b8c876918> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
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0x7fff833ea000 - 0x7fff833ecfff com.apple.print.framework.Print 218.0.3 (220.2) <404a8310c77d9a4e68cf43bea9605684> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff833ed000 - 0x7fff833feffd libz.1.dylib ??? (???) <2022cc8950afdf485ba1df76364ba725> /usr/lib/libz.1.dylib
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0x7fff8353e000 - 0x7fff835a1fef libGLU.dylib ??? (???) <80c7eb325b8de4ab272f08c335645eea> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff835a2000 - 0x7fff835b3fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <a0629727e56614941b17245b30e8eecc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff835b4000 - 0x7fff835d6fff libJPEG.dylib ??? (???) <6fdc1a2794f35c40ae924921aad64434> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x7fff835d7000 - 0x7fff835d7ffa com.apple.CoreServices 32 (32) <f1ae7e34fb008524b502ed0185b32794> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff835d8000 - 0x7fff8364cfe7 libstdc++.6.dylib ??? (???) <379a6a2dc6e21ba77310b3d2d9ea30ac> /usr/lib/libstdc++.6.dylib
0x7fff8364d000 - 0x7fff83720ffc com.apple.CFNetwork 438.16 (438.16) <f1f217a1490efc3b8850f4ee6d2c26e8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff83765000 - 0x7fff837a8fef com.apple.QD 3.11.57 (???) <8b866ad370ea1d63dac867d4d857a30b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff837a9000 - 0x7fff837ccfff com.apple.CoreVideo 1.6.1 (48.6) <1d4f4d03977bb1bbf518f08da71a4d2e> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff837cd000 - 0x7fff837d5ffa libbsm.dylib ??? (???) <a870a8e515e1a6407c81ddeebba21793> /usr/lib/libbsm.dylib
0x7fff837d6000 - 0x7fff83887fef com.apple.CoreServices.OSServices 228.1 (228.1) <1489551e96f1faf3d92ccdf13e789d26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff83897000 - 0x7fff83937fe3 com.apple.ApplicationServices.ATS 3.8 (???) <d0fa98ea4500d9d03c291bbe29f6cada> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff83ab9000 - 0x7fff84085fff com.apple.CoreGraphics 1.409.8 (???) <853a61b783f5b6c427a52a6594c0ad5c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff84086000 - 0x7fff840a0fff libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff84215000 - 0x7fff8431bfeb com.apple.CoreData 100.2 (186.2) <4f9b42b458d54644f0d97538741414bf> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8431c000 - 0x7fff8436cfe7 com.apple.Metadata 10.5.8 (398.26) <c6f33c64966aceb08eeea18e29609c26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff8436d000 - 0x7fff843a9ff7 libGLImage.dylib ??? (???) <c08254d55543c5d8847e8178a66f9e1b> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff843aa000 - 0x7fff843d4fff libcups.2.dylib ??? (???) <04f408feb95d60907e9c958ef9fb2c2d> /usr/lib/libcups.2.dylib
0x7fff843d5000 - 0x7fff8445dfef libsqlite3.0.dylib ??? (???) <3d591878110f4e73daf0752549f9b5e2> /usr/lib/libsqlite3.0.dylib
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0x7fff84ec5000 - 0x7fff84f40ff3 com.apple.CoreText 2.0.5 (???) <21c92ca8838402adc16d0ffdb2a2ada2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fffffe00000 - 0x7fffffe01780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
0xfffffffffffec000 - 0xfffffffffffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib -
I would like to subscribe to the Photographer's creative cloud which includes Lightroom & photoshop. But I already have Lightroom 5 installed on my computer. What would happen if I get Photographer's creative cloud & install both Lightroom & photoshop? Will my old lightroom clash with new one?
Hi there,
You can download the copy of Adobe Lightroom from the photography package.
See FAQ here
https://helpx.adobe.com/lightroom/faq.html
https://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html
^Ani -
Adobe Application Manager says Lightroom is installed. Its not.
I have been migrating my apps to a new drive and now I cant install Lightroom couse Adobe Application Manager says Lightroom is installed allready. What to do???
We have to Re-name the OOBE folder and so we will be able to install the software from AAM, once it is installed we can undo the OOBE folder.
Mac HD> Application support > Adobe> OOBE
For 32 bit : C:\Program Files > Common Files > Adobe\ OOBE
For 64 bit: C:\Program Files( X 86) > Common Files > Adobe\ OOBE
You can re-name the OOBE folder as OOBE.old.
Note: Please don't forget the Re-name the OOBE.old as OOBE once the software is installed. -
I have Lightroom 5 installed on my iMac. How can I install it on my Macbook pro? Will I need to purchase Lightroom again on my laptop? Since I already purchased Lightroom once.
A Lightroom license entitles you to two installations for your personal use. You install Lightroom on that second computer the same way you installed it on the first.
-
Hi,
I have Windows 7 32-bit. The LightRoom CC install exits without installing the porduct. After I start the setup.exe, and click yes on UAC, it says "Gathering System Requirements", and then just exits. I turned on Microsoft Installer verbose logging, but the log file is 3.4 MB, and I have no clue what to look for (beyond the obvious).
I tried several solutions mentioned for LR4, but none of those seem to resolve my issue. I tried right-clicking the MSI file, and either hit repair or uninstall, but it does the same.
I'm clueless where to go next.Hi,
Please refer to the thread below where similar issue has been discussed:
Re: creative cloud hangs at 42%
Regards,
Sheena -
I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?
I have been given conflicting information from Adobe on this question. The forums and FAQS all said that you can install concerrently then uninstall when all is OK with the CC install. I decided to install the CC versions then uninstall the previously installed versions on my hard drive. The CC versions did NOT install if you have a current version installed. I called Support and was told to uninstall LR then install LR CC again. Guess what, no matter what I do, CC manager still thinks LR CC is installed even though there are NO files on my HD and I can not install it from CC again. There is no FAQ or workaround posted on this website to resolve this. Now I have NO LR.
I learned a lesson...do not believe what you read on support websites or what you are told on the support phone line. So...You can NOT install them back to back. If you have LR previously installed before installing CC, then you download and install LR CC, it will NOT install the CC version if it finds a current version on your PC. So either keep what you have OR backup your current stuff and uninstall the current apps. Make sure that you are signed out of CC on the website AND on your CC desktop app. Reboot then sign in to your desktop CC app again, then download all your apps only after the CC manager does not have them listed at the top as currently installed apps, only on the apps to install list.
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