Lightroom 5 saying product not activated

i attempt to activate my copy of Lightroom 5 via my Mac. The key code which was with my copy, says my code is not active..... I am unable to get my serial numbers to complete my installation. I have returned a copy i purchased from BestBuy once already because of the code not being activated at purchase. Now the second copy which was returned is still having the same issue... can any help on what i should do?

I get this to when trying to install from CC or standalone, thing is i have cleaned my C:\ drive since all apps tend to install crap there, it is
a 115 gig ssd and i am down to 11 gig free, i removed a lot of stuff including some uninstall info that eats a lot of space.
But where does the installer find the information? i have searched and deleted every mention of lightroom in the registry, god that was a lot,
Still the old version is deleted from the disk with extreme prejudice is there no switch that makes it ignore any old versions and install anyway?

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