Lightroom 5 updgrade installation fails

I just downloaded a lightroom 5 upgrade from adobe and tried to install it.  The default installation parameters failed with either insufficient disk space or a directory permission problem (it wasn't specific).  I have 45gb of free disk space, so it wasn't that.  Tried moving the "unzip" directory to computer/local disk/users/myusername/lightroomtemp. This time the installation went 100%, but then failed again with the same message.  Are there any log files?  any other ideas?
thanks!

Thank you for your reply. I realize that this is a user forum;  Adobe support was closed until Monday, and the site "highly encouraged" users to use the forum as "the best place to get answers."
I read the "Readme" that came with the Lightroom 5 installation. I checked compliancy with everything except for the graphics card (Lightroom 3 works fine, so I'm expecting Lightroom 5 to also work fine.)
Here are the system requirements out of the readme: 
Windows
 Processor: Intel® Pentium 4 or AMD Athlon® 64  ( I have an AMD Phenom II 4 core, 3.2ghz)
 DirectX IO-capable or later graphics card (I'm pretty sjure my graphics card is compliant)
 OS: Microsoft® Windows® 7 with Service Pack 1 or later (Yes)
 RAM: 2 GB (4 GB Recommended) (I have 4gb)
 Hard Disk: 2 GB of available hard-disk space (I have 114gb free now out of 465gb on my hard disk drive.)
 Display: 1024 x 768 Monitor Resolution (yes)
 Internet connection required for Internet-based services (internet is connected)
Here are the messages from a screen shot from the failed installation:  it says:  (title bar) Photoshop Lightroom 5.3 installer
Error message:  a problem occurred while extracting some files.  Check available space on your computer and write privileges on the destination folder.
I ran the installer using all defaults, and again in a higher level directory that I seemed to have write access to.  Both times it failed after about 87% through the installation.
Thanks for any suggestions that you might have;  I really appreciate any ideas.  I'm pretty computer savvy, and am usually able to sort out a problem, but the lack of log files and specific error messages is limiting my ability to debug this problem

Similar Messages

  • Lightroom 5.3 installation fails (Windows 8.1 x64)

    I had Lightroom 5.2 installed. I ran LR 5.3 installation from Adobe CC applications to update it. Installation failed with the following in log file:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
    ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid.
    MSI Error message:
    ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624
    I removed LR 5.2 from Windows Control Panel and tried to install 5.3 once again. Same error occures.
    Is there a way to fix this issue?
    PS I tried CC Cleaner but it doesn't list Lightroom for cleaning

    Hi TohaToha,
    Please refer : http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
    If the system requirements meet with that of Lightroom, kindly try the below mentioned links
    Links 1: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Links 2. http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
    Thanks!
    Atul Saini

  • Lightroom 5.2 installation fails - Javascript warning

    I've tried to install Lightroom 5.0 and, just now, Lightroom 5.2. The installer fails with a warning: "Adobe Photoshop Lightroom 5.2 can't be installed on this disk. An error occurred while evaluating JavaScript for the package." Not exactly clear. It also displays a warning for my primary drive and for the installer volume.
    When I look in the installer log I see the following entry:
    Oct 12 13:34:26 TM-MBP-2.local Installer[721]: JS: Package Authoring Error: Exception thrown while running volume check. TypeError: 'null' is not an object (evaluating 'my.target.systemVersion.ProductVersion')
    This is also unhelpful. When I look into the console for errors I found the following entry:
    10/12/13 1:34:23.000 PM kernel[0]: HFS: Vol: Lightroom 5.2 Very Low Disk: freeblks: 1084, dangerlimit: 1178
    Apparently the Lightroom installer is complaining about the amount of disk space available. The drive I'm trying to install it has 134 gb of space available.
    Any suggestions about how to get LR 5.2 installed?
    Tony

    I also found a weird problem with VMware when I tried to start a virtual machine. After trying to track that down I found the following article: https://communities.vmware.com/message/2297745
    According to this article the VMware problem is caused by the 10.8.5 update and can be resolved by:
    Solution to the issue is:
    1. Download the update package from http://support.apple.com/kb/DL1686
    2. Create an empty mach_kernel file (otherwise the update installer won't work) using Terminal command:
    sudo touch /mach_kernel
    3. Install the OSXUpd10.8.5Supp.pkg from the downloaded file. It should restore the proper mach_kernel file.
    After installing the update (and before restarting) it's possible to verify that the file was installed correctly:
    ls -l /mach_kernel
    It should show the permissions -rw-r--r--, owner root, group wheel, and file size 8244640 bytes.
    To prevent the mach_kernel file from showing up in Finder, run the command:
    sudo chflags hidden /mach_kernel
    I tried this and I could start a virtual machine. I thought I'd try the LR 5.2 installer again and it worked! Yay!

  • Lightroom 5.3 installation fails

    Hello,
    I have a brand new HP computer and I don't succeed in installing Lightroom 5.3.
    The installation always stops at 42% and then I get the message "Installatie is mislukt" (installation failed)
    "fouten tijdens installatie (7)" (errors during installation (7))
    When I click on "meer informatie" (more information), nothing happens.
    I had no problems during the installation of Photoshop CC, Illustrator CC and other programs of the CC suite.
    I have a HP Z 230 workstation with Windows 7 Professional (Service Pack 1).
    Up to now there is 12 GB RAM installed.
    It has a  i7-4770 CPU @ 3.4 GHz and I try to do the installation on a ATA Samsung SSD 840 SCSI Disk.
    Any help would be very much appreciated.
    Yours sincerely,
    J D (Belgium)

    Try locating  the lightroom exe ( Executable) file into Temp folder and  install the product by running that executable file.
    To locate Temp folder.
    Hold Win ( Key) + R to open Run window.
    Type %temp% press Enter.
    Locate Lightroom exe file into Temp folder and Run it.
    Regards,

  • Lightroom 5.7 Installer Fails on Win 8.1 - Windows compatibility reports incompatible

    Have had a case open since 15.2 and getting nowhere (0186366824). Was wondering if anybody here has encountered this issue and resolved?
    New PC, clean install of Windows 8.1. My old 3.6 version of LR returned an installer failure and was advised it was incompatible and I needed to upgrade. 5.7 now behaves the same.
    To date I have been instructed to downland full versions of LR - 5.5, 5.6 and 5.7. All fail at the installer running as Admin.
    The last direction from support was a little scary considering I own numerous Adobe products:-
    Please follow these steps to remove all Adobe folders from your computer and then retry to install it back:
    Remove Adobe Folders:-
    > C:\Program Files\Adobe*
    > C:\Program Files\Common Files\Adobe*
    > C:\Program Files\Common Files\Macrovision Shared
    > C:\Program Files (x86)\Adobe*
    > C:\Program Files (x86)\Common Files\Adobe*
    > C:\Program Files (x86)\Common Files\Macrovision Shared
    > (Hidden) C:\ProgramData\Adobe*
    > C:\ProgramData\FLEXnet
    > C:\Users\<user_name>\AppData\
    Roaming\Adobe*
    > C:\Users\<user_name>\AppData\Roaming\com.adobe.*
    > C:\Users\<user_name>\AppData\Local\Adobe*
    > C:\Users\<user_name>\AppData\LocalLow\Adobe*
    > C:\Users\<user_name>\AppData\Local\VirtualStore\Program Files\Common Files\Adobe*
    Remove Adobe folders:-
    Registry Editor (Type "Regedit" in Run windows)
    > Go to Hkey Local Machine\Software\Adobe
    > Hkey Current User\Software\Adobe
    Now install Lightroom 5 from the below mentioned link:
      http://www.adobe.com/support/downloads/detail.jsp?ftpID=5741
    And then Enter the serial Key of Lightroom 5 and then Lightroom 1
    It will install and activate the product.

    Thank you very much.
    I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems!

  • Lightroom 4 64bit installation fail

    Hi
    Does anyone know what´s wrong: My 64bit Lightroom installation stops when extracting lighroom 64bit.msi. I have 64bit win 7. I have tried to start win only minimum processes and tried to uninstall old 3.6 version.  After trying to install windows installer msiexec stays on processes list but gets no cpu time. 32bit-installation goes well.

    Hi
    i'm experiencing same problem and can't find any answer....
    Installation starts successfully then the message "extracting .msi" show up and then .... everything stops and nothing more.
    I see that process msiexec.exe is up but not running, i tried to wait a long time... in case the installing process is slow... but nothing happened.
    I had not had any problem installing the Beta version of LR4, I have no problem installing other applications.
    After much manipulation I'm confused (and frustrated):
    - I re-load from the adobe website
    - I disabled everything that was possible on the PC (including anti-virus)
    - I tried System Restore at a later date
    - I tried installing on my laptop also in windows 7 64bit and it works!
    - I tried Setup32 launched, and it seems to work.
    the last thing I have not tried is re-install of the OS ... I prefer to avoid this...
    does anyone of you have ever had the trouble and managed to solve it?
    thank you in advance

  • My installation of Lightroom 5 on Windows 7 Desktop gives me an "Installation Failed - Learn More" after trying to install it on the apps page... how do I fix it so I can install Lightroom?

    My installation of Lightroom 5 on Windows 7 Desktop gives me an "Installation Failed - Learn More" after trying to install it on the apps page... how do I fix it so I can install Lightroom?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • ERROR: Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1603

    Anyone out there that knows how to get past this? I´m using Adobe Application Manager and nothing else.
    Installed Photoshop and Illustrator without problem, but as I try to install Lightroom 5 it is aborted.

    I am having the same problem, I am using win vista 64, and everything but LR 5 works,
    {{ Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1603 }}
    any solutions out there??

  • Trying to install lightroom on desktop. Message says Installation Failed. I had no problem installing this on my laptop

    Trying to install lightroom on desktop. Message says Installation Failed. I had no problem installing this on my laptop

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I am getting the following error messages Extension Manager 6.0.8 Update Installation failed. Error Code: U44M1P7

    When I tried to install latest updates to Lightroom I am getting the following error messaage:
    Extension Manager 6.0.8 Update
    Installation failed. Error Code: U44M1P7
    Ca you explain what I need to do to resolve this?

    Jjmarmour please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve the U44M1P7 error.

  • Installation fails on half of the CC apps (-60) error

    I have contacted tech support numerous times to try and get this working and have even gone to the point where I wiped my ENTIRE machine, erased all hard drives, did a clean install, etc etc.... and still, every time about half of the CC apps fail to install. I get the following error message....
    "Installation Faile - Learn More." and the more info segment will say, "Installation Failed. The download appears corrupted. Please try again after a few minutes.(-60)"
    The following is my system info...
    Mac Pro
    Processor: 2 x 2.66 GHz Dual-Core Intel Xeon
    Memory: 16 GB 667 MHz DDR2 FB-DIMM
    Graphics: NVIDIA GeForce 7300 GT 256 MB
    Software: Mac OS X Lion 10.7.5 (11G63)
    The following at the apps that will NOT install (All of them through the creative cloud application manager, although we HAVE tried direct downloads, as well) and will all get the same error message....
    After Effects CC
    Audition CC
    Exchange Panel (for CS6 Apps)
    Extension Manager CC
    Fireworks CS6
    Flash Builder Premium
    Illustrator CC
    InCopy CC
    InDesign CC
    Lightroom 5
    Prelude CC
    Dear god, ANY help that anyone might be able to offer would be so greatly appreciated! Thoughts? Ideas? #HALPMEH
      Model Name:                
    Ma

    Hey Jeff,
    I'll try downloading from somewhere else, I just wanted to get these installed before I bring this huge machine back to my apartment as it's a pain to transport, but also.... wouldn't that be strange since it downloaded and installed the other half of the applications without any issues? Also, it always encounters the same error at the same spot no matter what, it doesn't make a different if I delete everything or not. This is all being done from my office and is note wireless, so there is definitely a strong connection.... I will try to download onto a thumbstick from the library, though, and see if that works.
    Oh yeah, one more thing that makes it all the stranger, I have a Windows PC sitting right next to this PC and have installed all of the CC apps just fine on there without issue using the same connection. =/
    thanks again for the continued help
    peter

  • Adobe Illustrator CS6 Update (version 16.0.3) Installation failed?

    Adobe Illustrator CS6 Update (version 16.0.3)
    Installation failed. Error Code: U44M1P7
    Photoshop update work fined.
    Macintosh running Mountain Lion.

    I have the same problem. Dreamweaver's update installed fine though. I don't even know what MacKeeper is. 
    Photoshop 13.1 for Creative Cloud
    Installation failed. Error Code: U44M1P7
    Adobe Illustrator CS6 Update (version 16.0.3)
    Installation failed. Error Code: U44M1P7
    Here's my list of installed applications:
    cd /Applications
    ls
    ./                               Dashboard.app/                   Preview.app/
    ../                              Dictionary.app/                  QuickTime Player.app/
    .DS_Store                        Divvy.app/                       QuikIO.app/
    .localized                       Dropbox.app/                     Reminders.app/
    1Password.app/                   Droplr.app/                      Remote Desktop Connection.app/
    Adobe/                           Espresso.app/                    Safari.app/
    Adobe Bridge CS6/                Evernote.app/                    Sauce.app/
    Adobe Dreamweaver CS6/           FaceTime.app/                    Sip.app/
    Adobe Edge Code Preview.app/     Firefox.app/                     Skitch.app/
    Adobe Edge Inspect.app/          Flux.app/                        Skype.app/
    Adobe Extension Manager CS6/     Font Book.app/                   Spotify.app/
    Adobe Illustrator CS6/           Found.app/                       Stickies.app/
    Adobe Muse.app/                  FreeMemory Pro.app/              Sublime Text 2.app/
    Adobe Photoshop CS6/             Game Center.app/                 SugarSync.app/
    Adobe Photoshop Lightroom 4.app/ Geekbench.app/                   Suitcase Fusion 4.app/
    Adobe Revel.app/                 GitHub.app/                      SuperDuper!.app/
    Alfred.app/                      GitX.app/                        System Preferences.app/
    Amazon Cloud Drive.app/          Google Chrome Canary.app/        TextEdit.app/
    Android Apps@                    Google Chrome.app/               TextMate.app/
    Anvil.app/                       Hammer Trial.app/                Time Machine.app/
    App Store.app/                   Image Capture.app/               Tower.app/
    AppCleaner.app/                  ImageOptim.app/                  Transmit.app/
    Archive Utility.app*             Kindle.app/                      Twitter.app/
    Automator.app/                   Last.fm.app/                     Ubuntu One.app/
    Backblaze.app/                   Launchpad.app/                   Utilities/
    Bartender.app/                   LightTable.app/                  VirtualBox.app/
    Brackets Sprint 16.app/          LiveReload.app/                  WebFonts/
    Brackets Sprint 17.app/          MacVim.app@                      WebKit.app/
    Brightness Slider.app/           Mail.app/                        WebStorm.app/
    CCleaner.app/                    Messages.app/                    Wi-Fi Diagnostics.app*
    Calculator.app/                  Microsoft Communicator.app/      Windows Phone.app/
    Calendar.app/                    Microsoft Messenger.app/         Woven Uploader.app/
    Carbon Copy Cloner.app/          Microsoft Office 2011/           Xcode.app/
    Charles.app/                     Microsoft Silverlight@           Xcode46-DP1.app/
    Chess.app/                       Mission Control.app/             Xcode46-DP2.app/
    Chocolat.app/                    Mou.app/                         Xmarks for Safari.app/
    Chromium.app/                    MyShoebox.app/                   eclipse/
    Coda 2.app/                      NetNewsWire.app/                 iOS Simulator.app@
    CodeKit.app/                     Notes.app/                       iPhoto.app/
    Colloquy.app/                    Opera Mobile Emulator.app/       iTerm.app/
    ColorSchemer Studio 2.app/       Opera Next.app/                  iTunes.app/
    ColorSchemer Studio.app/         Opera.app/                       iWork '09/
    Contacts.app/                    Photo Booth.app/
    DVD Player.app/                  Pocket.app/

  • Photoshop Elements installation failed: Installer does not support install on a 64-bit operating system

    Purchased Photoshop Elements 13 from Adobe through Amazon as a download.  It said one of the requirements was a 64-bit operating system. Okay. Downloaded fine. I have a Dell Inspiron 15 with a 64-bit processor. Initialized Adobe installer, put in serial #, pressed install.  Installation failed: error msg - Installer does not support installation on a 64-bit operating system. Please download the 64-bit version of Photoshop Elements. Help.

    download the 64 bit installer
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Installation failed Mac OS X

    I am trying to install LR4 Beta on my Mac OS X 10.7.2
    When the setup will write the files there is an unknown error and I have to contact Adobe to resolve this problem
    Can someone help me with this problem that I can install LR4

    Logfile here. Error highlighted in bold
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: @(#)PROGRAM:Install  PROJECT:Install-596.1
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: @(#)PROGRAM:Installer  PROJECT:Installer-430.1
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Hardware: MacBookPro6,2 @ 2.53 GHz (x 4), 8192 MB RAM
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Running OS Build: Mac OS X 10.6.8 (10K549)
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: TMPDIR=/var/folders/7b/7b5hvyjIFG05yAQ6pE8xGU+++TI/-Tmp-/
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: SHELL=/bin/bash
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: HOME=/Users/rwhitacre
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: USER=rwhitacre
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: LOGNAME=rwhitacre
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: DISPLAY=/tmp/launch-SMcxVF/org.x:0
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: SSH_AUTH_SOCK=/tmp/launch-or3x9u/Listeners
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: Apple_PubSub_Socket_Render=/tmp/launch-gqN7pY/Render
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: COMMAND_MODE=unix2003
    Feb 13 12:21:10 Rick-Whitacres-MacBook-Pro Installer[3813]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
    Feb 13 12:21:18 Rick-Whitacres-MacBook-Pro Installer[3813]: Adobe Photoshop Lightroom 4 Beta  Installation Log
    Feb 13 12:21:18 Rick-Whitacres-MacBook-Pro Installer[3813]: Opened from: /Volumes/D7D3632C-73D7-4DE9-9824-1E800A7BFED9-3804-0000D1C7D4E234E1/Adobe Photoshop Lightroom 4.pkg
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]: ================================================================================
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]: User picked Standard Install
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]: Choices selected for installation:
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]:     Install: ""
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]:         Adobe Photoshop Lightroom 4.pkg#com.adobe.Lightroom4.pkg : com.adobe.Lightroom4 : 0.0.0
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]: ================================================================================
    Feb 13 12:21:52 Rick-Whitacres-MacBook-Pro Installer[3813]: It took 0.00 seconds to summarize the package selections.
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/D7D3632C-73D7-4DE9-9824-1E800A7BFED9-3804-0000D1C7D4E234E1/Adobe %20Photoshop%20Lightroom%204.pkg#com.adobe.Lightroom4.pkg
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Will use PK session
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Starting installation:
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Configuring volume "Macintosh HD"
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Preparing disk for local booted install.
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Free space on "Macintosh HD": 101.47 GB (101465698304 bytes).
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Create temporary directory "/var/folders/7b/7b5hvyjIFG05yAQ6pE8xGU+++TI/-Tmp-//Install.3813YdlpNO"
    Feb 13 12:21:53 Rick-Whitacres-MacBook-Pro Installer[3813]: IFPKInstallElement (1 packages)
    Feb 13 12:26:53 Rick-Whitacres-MacBook-Pro Installer[3813]: An exception was thrown from the install queue while running IFPKInstallElement.  NSPortTimeoutException.  connection timeout: did not receive reply.
    Feb 13 12:26:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Feb 13 12:26:53 Rick-Whitacres-MacBook-Pro Installer[3813]: IFDInstallController 24B840 state = 7
    Feb 13 12:26:53 Rick-Whitacres-MacBook-Pro Installer[3813]: Displaying 'Install Failed' UI.
    Feb 13 12:26:53 Rick-Whitacres-MacBook-Pro Installer[3813]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

  • On installing Photoshop CC, I received an Installation Failed message (see below). What do I do now?

    After downloading and installing Photoshop CC for the first time on a 64-bit Windows 7.1 PC with 8GB of RAM, I received the message: "Installation Failed.Installation completed though some optional components failed to install correctly (6)."  What do I do now?  Photoshop 6 and Lightroom 5 are previously installed on this PC and I have been a PS user since PS7.

    Bonsinger the next step would be to review your installation log files for the exact errors which you received.  Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files.  You are welcome to post any specific errors you discover to this discussion.

Maybe you are looking for

  • Not able to create the purchase requisition for the subcontracting process

    Dear Gurus, There is a process order with the component which is to be handled in the subcontracting .Earlier we are able to create the purchase requsition with the creation of the process order .But recently I am not able to do so .I am getting the

  • Capturing a front panel menu selection in a SubVI

    All,       Title is pretty descriptive, so i've got a subvi that's running pretty much in a while loop and I want a menu selection from the parent VI to be able to cancel it. What i've tried so far is passing the reference to the front panel menu and

  • PSE 8 Help in Menu not usable

    In my PSE 8 (boutht in 2010)  I cannot use the 'Help' / 'Hilfe'.  Do not understand why.  PSE 8 always crashes, when 'Help' ist clicked on.  Why? Apart from that, PSE 8 seems to work alright.  Who can help me to cure this?

  • Installation of AIR is damaged

    I installed Adobe Air on my Windows XP Pro machine and received an "installation successful" message when it finished, however whenever I try to run a program that requires Adobe AIR I receive this message..Adobe AIR - "This installation of this appl

  • Adding H.264!!

    Argh, this should be simple but its frying my brain and I have to ask for help which I hate doing because it should be easy.I'm using dreamweaver CS4.Recently I have decided to replace all FLVV content with H.264.I have produced H.264 videos with the