Lightroom 5 will not open with Creative Cloud

I bought Creative Cloud with the purpose of using Lightroom 5 but after it downloaded the setup page started and asked for a serial number which does not come with the creative cloud membership and the only other option is for a trial period (obviously not what I want). What is going on? I need Lightroom 5 and Creative cloud was the only way to get it and now I cannot use it. Help?

Hi Sfooth,
You can follow the article: Creative Cloud applications ask for serial number which will help you to get your issue fix.
Let us know for any other query.
Thanks,
Ratandeep Arora

Similar Messages

  • Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    the cc desktop app is used to install and update cc programs (and a few other thinigs).  but that does not include 'opening' the installed programs.
    click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

  • Lightroom wil not launch from creative cloud

    Lightroom will not launch from creative cloud

    It seems that many people have experienced this problem. Most have solved it by signing out from the creative cloud desktop application and signing back in. Here are instructions on how to do it:
    Sign in, Sign out | Creative Cloud desktop app

  • I'm not a "Cloud" member.  I just upgraded to Lightroom 6 from Lightroom 5.  All was working well yesterday.  Today Lightroom will not open (Windows 7).  I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding

    I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding." I checked the catalogs and see that lrcat-Journal and lrcat-Lock have been created every time I try to open. I have a backup from the first day I upgraded, but Lightroom doesn't want to access it. Should I reinstall?

    Well, is the catalogue (and the folder it is in) writable? Have you actually checked the permissions? Lightroom won't be spitting out the error just to tick you off, and - computer wizard or not - this sounds very much like something you'll have to fix at the OS level: it's probably nothing to do with Lightroom or those funny lads at Adobe.
    Some light reading for you, courtesy of the site search: https://forums.adobe.com/search.jspa?q=%22+not+writable+and+cannot+be+opened%22&place=%2Fp laces%2F1383621&depth=ALL
    It would help to know your OS.

  • Raw files from the new Nikon D810 will not open with either Photoshop CS5.1 or Lightroom 4.  When will a real Adobe solution be available to work with Raw (NEF) files in their native format, using CS5.1 and LR4?

    Raw files from the new Nikon D810 will not open with either Photoshop CS5.1 or Lightroom 4.  When will a real Adobe solution be available to work with Raw (NEF) files in their native format, using CS5.1 and LR4?

    Clarification: this is a user forum; you are not addressing Adobe here.
    The answer to your question as phrased is: never.
    CS5 is history and it is not longer supported.  There will not be any updates or bug fixes for CS5.
    You need to convert the raw NEF files from your D810 to raw DNGs using the free, standalone Adobe DNG Converter 8.6 RC (beta), the first version ever to support that camera.. 

  • I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
    Licenses and terms of use | Adobe
    You may also not purchase an Education version for someone, they must do that for themself... if they qualify
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html
    I do not  know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

  • The redemption code i used did not open the creative cloud application it just gave me 30 day trials

    The redemption code i used did not open the creative cloud application it just gave me 30 day trials
    What do i do know am i allowed a new redemption code I used a PC

    What product did you purchase and where did you purchase it from?  I am not sure that Creative Cloud is involved with redemption codes, so you might have some other version.  A redemption code is normally used to acquire a serial number, and the serial number is what activates the application(s) to full use.  But serial numbers are involved with licensed software, not Cloud subscriptions.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Edited clips will not open with other apps

    After editing video clips using Adobe Premiere Elements, clips will not open with other apps (like VLC, Media Player, etc...)

    Sherbowe
    Just saw your post and wanted to leave a just in case note.
    From the information that you and John T. Smith just exchanged, it would appear that you attempted to play back the saved project file (project.prel) with your VCL Player and Windows Media Player. You need to export the Timeline content to a file format that is supported by the player of your choice. By now, you have probably been there and done that.
    This is the just in case note about projects and their project.prel file....let us say that you have two separate projects and you decide to put the content of one project into another. Cannot do. One cannot import a project.prel into another project.prel. You would have to export the Timeline of one and then import that export in the other project. Alternatively, those with Premiere Elements 8.0/8.0.1, 9.0/9.0.1, and 10 could use the ClipMate program to copy/paste between programs without issues. However, with Premiere Elements 11 there are some problems in that regard.
    ATR

  • ITunes will not open with iOS 7 update

    iTunes will not open with iOS 7 update

    My sister is having the same issue on iPhone 4. iTunes only loads the menu buttons at the bottom of the app with no content. I'm going to have her try the reset settings.
    I will add that iTunes on my iMac seems to require a cookie from Safari to keep you logged in. I've never seen the same requirement on the phone but iBond's solution will work if you ever have an issue with iTunes log in on your computer.

  • IPhoto will not open with pictures when I click on the icon.  It does show that it is open on top toolbar. What happened to my photos?

    iPhoto will not open with pictures when I click on the icon.  It does show that it is open on top toolbar. What happened to my photos?

    Did you run any updaters recently, i.e. like just before this happened?  Try this first fix: make a duplicate copy of the library and try the following:
    1 - delete  the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder. 
    2 - delete iPhoto's cache file,, Cache.dbt, that is located in your Home/Library/Caches/com.apple.iPhoto folder. 
    3 - reboot, launch iPhoto and try again.
    NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences..
    OT

  • Events will not open with double click/double click not working.

    Have just upgraded to iPhoto'11 and finding it a pain to use after previous iPhoto.  Events will not open with double click (even though highlighted in yellow) and photos will not open with double click or videos play.  How can we fix this please?

    That sounds very like an issue with your mouse/trackpad and not iPhoto. Go to your SystemPreferences and chck the speed you've set for double clicking
    Regards
    TD

  • Mail will not open with Viewer Window

    Hi-
    When I start Mail, I only get a menubar. It will not open with a Viewer Window and the option to do so is grayed out on the File dropdown menu.
    It was having problems earlier displaying messages when moving between folders and was unable to send a message I had just replied to.
    New to Apple, don't know where to start..
    Thanks,
    cj

    Too late. Already fixed it. Must have been a bad message on the server because after I logged into my .MAC mail account with another reader (Opera) I was able to download and delete all the messages on the server.
    Next time I tried Mail, everything bounced back into shape.

  • Phase One files shot with C1 4 will not open with ACR

    Hi, files shot with Capture One 4 will not open with ACR nor DNG. Extension is set to .TIF but only the small preview opens. If I shoot with Capture One 3.7 - no problem. Any ideas ?
    Thanks,
    Gunter

    Hi Gunter.
    You would need to upload the file to your own web server or to a file sharing site like Yousendit.com and then post a link to the file here in the Forum.
    John

  • My safari will not open with the new iphone update

    my safari will not open with the new iphone update...help

    Hi Robin,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    I would first suggest you restart your iPhone to see if the issue persists.
    iOS: Connecting to Wi-Fi
    http://support.apple.com/kb/HT5569?viewlocale=en_US
    Cheers,
    - Judy

  • Itunes store will not open with AVG Family filter installed

    Itunes store will not open with AVG family filter installed

    A long shot, but make sure Safari is set to accept cookies either "Always" or "only from sites I visit". If you have cookies turned off completely, that may cause a problem.
    Regards.

Maybe you are looking for

  • Error in execute planning sequence variant in process chain

    Hi , While creating an Execute planning sequence variant in process chain in Quality system , i am getting an error" variable variant not selected ' though i created a variable variant and selected it in execute planning seq variant. Transporting it

  • N1 Segment in ACH CTX Flat File Payment Run

    Hi All, I'm trying to create a flat file for ACH CTX using PMW  from payment run I copied the Standard FM's and modified them as per our needs My only question is it don't see some segment like N1 Segment I believe  it contains Payor Company, Payee C

  • Status of the Background Job

    Hello Gurus, My requirement is that I am running a current program in the foreground mode .This program can be run in the background mode. In the program I need to check that whether the program is running is foreground mode.if yes then I need to fet

  • How to set the message deletion function

    What must I do to allow my verizon.net messages to remain in my inbox for a few months? I don't see anything in "settings" that allows me to manage this...Thanks!

  • HI SAN

    Hi San.hru man i'm asking sap r/3 types &bw types at user exit level let me explain plssss