Lightroom 6 Develop module:  no picture but instead a blue screen with a cross over it.[was: Something wrong with a program]

dear Sir,
I have just bought Lightroom 6 and downloading went as axpected. Although the most of the modes worked well the developing mode did not show the picture but instead a blue screen with a cross over it. I have downloaded the program twice and it is still the same error. I thing their is a error in the program you are selling.
Below you will find a copy of the e-mail sent to me received following my buying th program
ID: <Removed by Moderator>
Beställningsnummer: #<<Removed by Moderator>
>Beställda produkter:
Adobe Photoshop Lightroom 6 (Mac/Win,Engelska)
                           <serial number removed>
PLEASE HELP ME!!!! OTHERWISE I HAVE TO RETURN THE PROGRAM!!!!
GLENN

Hi Glenn,
Try to unchecked GPU Acceleration under Preferences>Performance tab.
Adobe Photoshop Lightroom Help | Lightroom GPU FAQ
Regards,
Sumit Singh

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