Lightroom 6 standalone version upgrade problem from Hong Kong

I am Lightroom 5.7 standalone version user from Hong Kong, the license of 5.7 was bundled with my Leica ME
Lightroom 5.7 standalone version prompted me to upgrade to 6.0 and routed me to Adobe web site, but I can't pay the upgrade version due to incorrect country.
So I tried to get my Lightroom 6 standalone version from Hong Kong Adobe. I paid around HK$680 to get Lightroom 6 standalone upgrade version. There was no platform to select and only one option "multiple platform" in download form, so I select the ONLY option and started to download. However, I got a DMG file finally and I can't install it in my Windows 7 desktop ... What can I do now?
I am very frustrated in upgrading process from 5.7 to 6, it waste me two nights and still can get Lightroom 6 installed in my machine.
Regards,
Kelvin tse

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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