Lightroom and cr2 from my new Canon T3i :( ?

What's the story...? Neither Lightroom nor photoshop can open CR2 files from my new Canon rebel T3i? I've never had an issue with raw files as I have a bunch of canon cameras. Canon says it's not their problem. Is this on Adobe? I don't understand this phenomena.  It seems particular to this camera and that is worrisome... do different cameras write raw files differently? Isn't a raw file a raw file? Even when I copied the files off the card onto the desktop still can't open them.
Am using Mac OS 10.6.7, lightroom 2, PS CS 4
Advice/insight would be appreciated as I still have time to return the camera :-)
thanks,
tom

If you've never had problems then your version of Adobe products has always been newer than your camera model.
Each new camera requires specific updates to Camera RAW and Lightroom to support it.  Adobe only updates the current versions of software with new camera support.  This means you'd need Lightroom 3.4 and Photoshop CS5 with ACR 6.4 to handle the new T3i.  These two versions are in beta, right now, from Adobe Labs.  Time to upgrade.
If you don't want to upgrade the alternative is to use the DNG Converter, and convert your CR2s to DNGs.  These will be readable by older versions of LR and ACR.
The DNG Converter that supports the T3i is the DNG Converter 6.4 Release Candidate from Adobe Labs:
http://labs.adobe.com/
Click into the Camera RAW 6.4 RC a couple clicks an you'll get the download link for DNGC 6.4 RC for a Mac.

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