Lightroom asking for a serial number: I don't have one

it is asking me for a serial number that i do not have it

Hi Efrain,
Welcome to the Adobe Forums,
The order that you purchased in March 2014 is of Photography CC, if the Light room is asking for serial number, do refer to :
http://forums.adobe.com/thread/1108518
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
I hope this will resolve the issue.
Regards
Rajshree

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