Lightroom cannot launch with this catalog... network volume or...
I am moving from one computer to another, and I have always kept all my Lightroom files and catalogs on a separate external hard drive. I unplugged it from my old computer, and plugged it into my new computer and it gives the following message:
"Lightroom cannot launch with this catalog. It is either on a network volume, or on a volume on which Lightroom cannot save changes"
Hum, plug back into my old computer and all is working fine.
Connected by firewire, using all Mac computers.
Thanks, I need your help!
Ah, I just tried it again in my old computer, and it is coming back as a bad hard drive that needs to be backed up immediately..... darn, thought those LaCie's lasted more than one year.
Thanks, hopefully, I will be back and running soon.
Similar Messages
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Lightroom could not import this catalog because of an unknown error.
OS 10.5.8
(gb mem
I have recently exported a catalog from my main database (on a mac) with about 700 photos. Including negative files
We opened the catalog on a PC machine in the same version of lightroom. 3.5 camera raw 6.5. The images were given new keywords and then exported as a Catalog including Negative files.
The original catalog has been deleted from the main database on the Mac.
The Catalog with the new keywords saved across the network to the Mac.
Permissions are open to everyone on the folder the Catalog is in.
When I try and import the catalog in lightroom I can see the thumbnails,
However get this message. I’ve lost many hours trying to get the catalog bak into the main library.
I can open the catalog on its own in Lightroom, just when I try and import the catalog I get the bellow message.
I’ve tried importing saving to a new location
Importing not moving the files
Lightroom could not import this catalog because of an unknown error.
I see others have had similar problems however do not see a clear answer.
Has anybody a solution?
Thanks PatrickI'm having this issue as well, and honestly I've *never* been able to get "import from catalog" to work. In my case I have a catalog created on my Windows 7 laptop in LR3.5. I've copied it to an external drive, plugged it into my PC running Windows 7 with LR3.5. And I get the "could not import this catalog because of an unknown error" message.
I've confirmed every image in the catalog I am trying to import is accounted for and isn't "missing". There are no duplicate images between the exported catalog and the one I'm trying to import in.
Thoughts?
Neil -
Whenever I try to open a document pages gives me this message. I cannot work with this extremely important document now. What should I do? Please help me...
Process: Pages [818]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 5.1 (1769)
Build Info: Pages-1769000000000000~1
App Item ID: 409201541
App External ID: 289042884
Code Type: X86-64 (Native)
Parent Process: launchd [144]
Responsible: Pages [818]
User ID: 501
Date/Time: 2014-02-09 22:13:54.209 +0200
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 399064A7-9AC8-6A66-8B11-37036F60D7A6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: 'character index out of bounds'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff90ec741c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff9806be75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff90ec72cc +[NSException raise:format:] + 204
3 Pages 0x000000010dfe95d3 PagesConvertSandboxDocument + 4123996
4 Pages 0x000000010f1a27f0 PagesConvertSandboxDocument + 22708089
5 Pages 0x000000010f330239 PagesConvertSandboxDocument + 24336834
6 Pages 0x000000010f315b92 PagesConvertSandboxDocument + 24228635
7 Pages 0x000000010f1db522 PagesConvertSandboxDocument + 22940843
8 Pages 0x000000010f296157 PagesConvertSandboxDocument + 23705824
9 Pages 0x000000010f296c95 PagesConvertSandboxDocument + 23708702
10 Pages 0x000000010f2976d7 PagesConvertSandboxDocument + 23711328
11 Pages 0x000000010f28f7af PagesConvertSandboxDocument + 23678776
12 Pages 0x000000010ed88882 PagesConvertSandboxDocument + 18407435
13 Pages 0x000000010ed88905 PagesConvertSandboxDocument + 18407566
14 Pages 0x000000010eea41cb PagesConvertSandboxDocument + 19568980
15 Pages 0x000000010eea3910 PagesConvertSandboxDocument + 19566745
16 Pages 0x000000010eea18dd PagesConvertSandboxDocument + 19558502
17 Pages 0x000000010db9fabf Pages + 592575
18 Pages 0x000000010db13417 Pages + 17431
19 Pages 0x000000010db12b75 Pages + 15221
20 AppKit 0x00007fff9562b35c -[NSWindowController _windowDidLoad] + 450
21 AppKit 0x00007fff95612076 -[NSWindowController window] + 110
22 Pages 0x000000010e27d543 PagesConvertSandboxDocument + 6827212
23 Pages 0x000000010e273901 PagesConvertSandboxDocument + 6787210
24 AppKit 0x00007fff9566e567 -[NSDocument addWindowController:] + 228
25 Pages 0x000000010e25aee2 PagesConvertSandboxDocument + 6686315
26 AppKit 0x00007fff95844af0 __80-[NSDocumentController openDocumentWithContentsOfURL:display:completionHandler:]_block_invoke855 + 185
27 AppKit 0x00007fff958447e7 __80-[NSDocumentController openDocumentWithContentsOfURL:display:completionHandler:]_block_invoke_3841 + 24
28 libdispatch.dylib 0x00007fff936a51d7 _dispatch_call_block_and_release + 12
29 libdispatch.dylib 0x00007fff936a22ad _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fff936a9f03 _dispatch_main_queue_callback_4CF + 333
31 CoreFoundation 0x00007fff90e2e839 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
32 CoreFoundation 0x00007fff90de9b14 __CFRunLoopRun + 1636
33 CoreFoundation 0x00007fff90de9275 CFRunLoopRunSpecific + 309
34 HIToolbox 0x00007fff8cfc9f0d RunCurrentEventLoopInMode + 226
35 HIToolbox 0x00007fff8cfc9cb7 ReceiveNextEventCommon + 479
36 HIToolbox 0x00007fff8cfc9abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
37 AppKit 0x00007fff9539628e _DPSNextEvent + 1434
38 AppKit 0x00007fff953958db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
39 AppKit 0x00007fff953899cc -[NSApplication run] + 553
40 AppKit 0x00007fff95374803 NSApplicationMain + 940
41 Pages 0x000000010db1b811 Pages + 51217
42 libdyld.dylib 0x00007fff93e305fd start + 1
43 ??? 0x0000000000000001 0x0 + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff93e25866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9805835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff9107ebba abort + 125
3 libc++abi.dylib 0x00007fff96d4b141 abort_message + 257
4 libc++abi.dylib 0x00007fff96d70abc default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff9806c30d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff96d6e3e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff96d6e456 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff9806c0b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff936a22c1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff936a9f03 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation 0x00007fff90e2e839 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 com.apple.CoreFoundation 0x00007fff90de9b14 __CFRunLoopRun + 1636
13 com.apple.CoreFoundation 0x00007fff90de9275 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff8cfc9f0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff8cfc9cb7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff8cfc9abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff9539628e _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff953958db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x00007fff953899cc -[NSApplication run] + 553
20 com.apple.AppKit 0x00007fff95374803 NSApplicationMain + 940
21 com.apple.iWork.Pages 0x000000010db1b811 0x10db0f000 + 51217
22 libdyld.dylib 0x00007fff93e305fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff93e26662 kevent64 + 10
1 libdispatch.dylib 0x00007fff936a443d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff936a4152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff93e21a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff93e20d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90dea315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90de9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90de9275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff955361ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff98057899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9805772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9805bfc9 thread_start + 13
Thread 3:: Recalculation control thread
0 libsystem_kernel.dylib 0x00007fff93e25716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff98059c3b _pthread_cond_wait + 727
2 com.apple.iWork.Pages 0x000000010e7b7555 0x10db0f000 + 13272405
3 com.apple.iWork.Pages 0x000000010e7bcfb8 0x10db0f000 + 13295544
4 libsystem_pthread.dylib 0x00007fff98057899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9805772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff9805bfc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff93e25e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98058f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9805bfb9 start_wqthread + 13
Thread 11:: Recalculation control thread
0 libsystem_kernel.dylib 0x00007fff93e25716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff98059c3b _pthread_cond_wait + 727
2 com.apple.iWork.Pages 0x000000010e7b7555 0x10db0f000 + 13272405
3 com.apple.iWork.Pages 0x000000010e7bcfb8 0x10db0f000 + 13295544
4 libsystem_pthread.dylib 0x00007fff98057899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9805772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff9805bfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7e954310 rcx: 0x00007fff520eee78 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff520eeea0 rsp: 0x00007fff520eee78
r8: 0x00007fff96d71ab4 r9: 0x00007fff910a6900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff520ef000 r13: 0x00007fff520ef4d0 r14: 0x0000000000000006 r15: 0x00007fff520eeee0
rip: 0x00007fff93e25866 rfl: 0x0000000000000206 cr2: 0x0000000111bf3000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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"I am Pages 5.1 and I am a buggy PiTA, with over 95 features removed, and best avoided"
If you had Pages '08/'09 previously it should be in your Applications/iWork folder.
Use that instead.
Peter -
I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC with the latest Windows Office 2013.
I wanted to have a NEW Catalog of all my rated 1 Star+ photos of all the years in a single Catalog. So I created what I called Star+ Catalog and I was told the best option is to import a Catalog at a time and given that there is no means to filter importing only Stared photos, I would import all the photos and then delete all the UnStared photos. I did that for Catalog Year 2014 but at the end gave me the message: "lightroom could not import this catalog because of an unknown error". It actually had imported around 40k photos from about 50k total. I tried again and again and every time I end up with the same thing. I created another new Catalog and stared from scratch and the same ting happened: the ONLY EXACT 40k or so photos were imported and the rest were not!! When I imported Catalog Year 2013 of around 45k photos, it worked perfectly. But when I imported Catalog Year 2012 of 35k photos, the same thing happened!!
I then tried exporting the needed photos to a new Catalog and that worked. But then when I try to import them again from my Master *+ Catalog I get the same error again!!
I also tried creating a new Master *+ Catalog and tried to import the Catalogs of each year into it and the same error happened again!!!
Any advice: 1) on how to solve this? and 2) if there is a better and easier way to create this Master Catalog of All Stared Photos of All my Catalogs?This is a duplicate thread - see here
-
I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC with the latest Windows Office 2013.
I wanted to have a NEW Catalog of all my rated 1 Star+ photos of all the years in a single Catalog. So I created what I called Star+ Catalog and I was told the best option is to import a Catalog at a time and given that there is no means to filter importing only Stared photos, I would import all the photos and then delete all the UnStared photos. I did that for Catalog Year 2014 but at the end gave me the message: "lightroom could not import this catalog because of an unknown error". It actually had imported around 40k photos from about 50k total. I tried again and again and every time I end up with the same thing. I created another new Catalog and stared from scratch and the same ting happened: the ONLY EXACT 40k or so photos were imported and the rest were not!! When I imported Catalog Year 2013 of around 45k photos, it worked perfectly. But when I imported Catalog Year 2012 of 35k photos, the same thing happened!!
Any advice: 1) on how to solve this? and 2) if there is a better and easier way to create this Master Catalog of All Stared Photos of All my Catalogs?OK, my starting point is that LR can happily contain 400000+ photos, and it's a mistake to create a 1 star plus catalogue as you suggest. Instead, I'd recommend you create a master catalogue of all your photos, which you can then query however you want - 2 star, or a certain keyword, or with "xyz" in the title etc.
If you are intent on going that way, you could try a slight change from what you've done so far. Instead of trying to import an entire catalogue and then delete no-star pictures, take the 2014 and 2012 catalogues and select only the 1 star photos. Then do an Export as Catalog for these items, and import the 2014-1star and 2012-1star into your new catalogue. That may get you past the problem images which I suspect are the problem.
If that doesn't work, or if you follow my initial advice, you're going to need to identify the image where the failure occurs. You may have a corrupt image file, and replacing it from your backup may be sufficient to resolve the problem. Alternatively, it may be a corrupt record in the catalogue, and in this case it may be sufficient to remove the image from the catalogue and import it again. You might try selecting everything in the 2014 catalogue and seeing if you can do an Export as Catalog, creating a clean 2014, and deleting 2014's previews folder might also get rid of a potential problem. Something else is to try the Export as Catalog for images 1-40000, then a second Export as Catalog for images 40002-50k.
So a few things you'll need to try, rather than a magic bullet, and a recommendation to change the underlying direction.
John -
I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?
Same for me with Iphone 5 and IOS 7 on mac pro. Install ITunes 11.1 and after reboot nothing work. Work only with Mac Pro in safe mode.
I have uninstalled Wi-fi-sync1.0 app from MacPro and Itunes sync well with iphone. -
"The BlackBerry Desktop Software cannot connect with this device." after repair
I download the Desktop Software for BlackBerry onto my Mac Book Pro for the first time.
After installing I connected my PlayBook. I get the message "The BlackBerry® Desktop Software cannot connect with this device."
The program suggested I repair the device software, so I did. After that I set it up and ran the updates.
When I plug it back in I get the exact same message.
What should I do next?
co-founder of Diaree | BB Dev for PictureThisI also cannot connect to my two playbooks using desktop manager on mac.
One of the two playbooks is now shipped back to rim for repair (see here http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/5MP-Playbook-Camera-Blackscreen-Errors-Ha... The issue of desktop manager not being able to connect to the playbook started with this playbook when the repair I was prompted to to stopped 1/4 way into it. Multiple retries did not make any difference.
Since then, I have tried connecting my other (functioning) playbook to the same mac but when I plug in usb cable I get the same "cannot connect" errmsg and prompted to "repair". I am definitely NOT going to "repair" this one. So I uninstalled the desktop manager and reinstalled it to see if it makes a difference. Unfortunately it did not and I get the same "cannot connect" errmsg.
If anyone has any suggestion how this issue can be resolved that would be great. I think something is stuck on the mac and is not getting wiped out when desktop manager is uninstalled. Thanks. -
i updated my ipad to os 7 but after updates it asking me to put my id but keep saying cannot unlock with this id
This is Activation Lock. The iPad must be unlocked with the Apple ID used to originally set it up, or must first be removed from that accounts before you can activate it with your Apple ID. See here for information: http://support.apple.com/kb/PH13695
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ITunes cannot connect with this iPad Error/iOS 5 problem
It appears that ever since upgrading to iOS 5 and opting to sync my first gen iPad wirelessly, I have been receiving an error message each morning stating "iTunes cannot connect with this iPad..."
The wireless sync capability works fine, I plug my iPad into the wall when I come home, and it starts pushing and pulling all the new apps that I've downloaded in the day.
It appears that iTunes is will regularly try to connect with the iPad while it is charging. At some point during the evenings, either my iPad will be asleep or my iMac will be asleep. I think this is where the connection problem is arising.
Does anyone know how to change iTunes' frequency of wireless sync to a device that it is wirelessly connected to? Ideally, I'd like it to only sync wirelessly once when I plug the iPad into the wall.See if this page helps : http://support.apple.com/kb/TS3221
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TS1398 Not very helpful as I still cannot connect with my Netgear network with my iPad.
I have tried all the suggestions. I cannot download the previous iOS and am sure that the update iOS 6 is the whole crux of the problem. I cannot download as I cannot connect with the network. Any suggestions? I am a novice and need detailed help!
Is your N network using 5 GHz only? The tech specs for the iPhone 4S lists that it can only connect to N networks at 2.4 GHz. The iPad 2 specs do not list that restriction.
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Lightroom 2.5 Launched with empty Catalog after previous Alt-F4 Close
I run Lightroom 2.5 on a PC with Vista Home edition. Last night with several open programs, including LR2.5 the mouse stopped moving on the screen, so I started closing everything open with the alt-F4 command. After everything closed I did a alt-ctrl-del, brought up the task manager and used the tab key to navigate and do a shutdown. When the computer rebooted the mouse still wouldn't move the pointer on the screen, so I turned the mouse over and the lazer window was blocked, so I cleaned it and it worked fine. I then launched lightroom and it opened with an empty new catalog. I have only had 1 catalog since last May that includes only about 5000 raw files. The first thing I did was locate my catalog backups, I keep them on a seperate internal drive, pointed to the most recent from when I opened it earlier that day and did a backup and all my images appeared except the 30 I had imported earlier. I then imported those images again from my hard drive not from the camera card as I do an automatic update Metadata to .XMP file and I was right back where I was earlier.
My questions are:
1. Is there a better, easier way to restore a previous backed up catalog?
2. When I went to back up this newly restored catalog it defaulted the backup directory to the sub-directory where this backup came from, not where all the previous backups were. Is this normal?
3. After sleeping on what happened this morning I did a search for all .lrcat files and found my original catalog file intact, so I opened it up and everthing was there, even the 30 images I added yesterday. What happened? Did the alt-F4 closing change the catalog to a new empty one?
I am all backed up and running smoothly again, so I am just curious.I've often had Lightroom forget where its catalog is. I have no idea why.
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On start up lightroom 4 fails with this message "Assertion failed" anyone have a solution?
Thanks
After talking to Adobe support, they say that because LR4 has so many new features the catalog update doesn't always operate correctly!
Nice one adobe, provide an update path that "doesn't always work"!!!
The only way around it is to create a new catalog and import all the pictures from the failing catalog. In the process losing all published services! Not ideal but I'll have to live with it.
Surely the "assertion failed" message could write out to a log stating exactly what caused the fault. In the apple console all you get is
"31/05/2012 13:49:23.006 Adobe Photoshop Lightroom 4: Oops! An untagged string (assertion failed!) got thrown far enough that we display it to the user. This shouldn't happen."
Come on Adobe this is poor!!! -
I cannot register with a mobile network although the SIMM card is ok
I Unfortunately bought a new iPhone 5 after changing from an iPhone 4S after 1 week and 3 new SIMM cards I cannot get connected to my O2 network and we have tried the SIMM in a different phone and it works I now have no phone and am at the end of the line with my useless iPhone 5 I have turned it on and off a million times to get a network but to no avail can some one please keep me sane and help rectify the problem thanks so much
rufusmul wrote:
I got it from reputable company on Internet from London who I have purchased from before
Sounds like you purchased a gray market phone from an unauthorized distributor.
Call AppleCare and give them the serial number. They can tell you whether the phone is carrier locked or not.
It should still be under warranty if it wasn't hacked/jailbroken, physically damaged, etc. If it's actually an unlocked phone, take it in to the Apple Store and have them look at it.
If it's is actually a locked phone, then contact the carrier it's locked to or return it and get your money back. -
Can ANYONE HELP me im so over it and simply cannot deal with this issue?! DESPERATE
Second time my apple id and passwords along with linked recovery email have been hacked? im in tears and of course THIS TIME (right NOW) I also cannot find my phone, since I cant log in I cant use find my iphone.....FANTASTIC!? not so much if anyone would be kind enought to help me here i would be forever in your debt! Also i might want to add that I have no other phone here and all 2step verifications are beinf sent to my iphone. I could just lose it right about now ;(
ALSO if you could help me set up a new one through usuing "your" phone number so whoever has it STOPS right now and i can locate my iphone...its the only way i can think stuoid apple can ONLY help CONTACT via phone and my iphone is the only phone I own,,,,,ugh im soooooo done
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Really need some help with this low earpiece volume issue.
I'm taking my iPhone to an Apple Store Genius tomorrow to check out the low volume in the earpiece. Has anyone else taken their phone in to an Apple Store and had the issue addressed? Are Geniuses just saying it is within spec? Has Apple published an article on this?
I realize that people are also frustrated over the low speakerphone volume, but the low volume in the earpiece is particularly concerning.
While traveling down the road it is very difficult to hear the person on the other end of the phone when using just the earpiece (no earbuds, no BT headset). The volume while using the earbuds is plenty loud.
Can anyone please shed some new light on this? I have had my iPhone for one week and I've got a bad feeling in my gut that this is a hardware issue and the earpiece speaker can't go any louder. Bummer.
(Obviously, all of my volume settings are maxed out).
-JoeWhen the iPhones were first released, some people reported on their posts that they were able to take them to the Genius Bar, have a tech test it out, the tech would agree that the volume sounded low, and get their phone swapped right away. Unfortunately, there is no cut and dry answer because people have reported all sorts of different things- that the various software updates have fixed their volume, messing with the volume setting within iTunes, etc.
Personally, I think it is a software glitch. Why? I did this: I was playing the iPod without the earbuds and the volume was only set midrange. I covered the speaker on the bottom, cranked up the volume, and the sound coming out of the receiver was MUCH louder than it ever is when I am using the iPhone on a call. That to me indicates that the low volume it just a glitch that can be fixed, because it CAN obviously sound louder, just within a different function. Hope that makes sense.
Good luck tomorrow.
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