Lightroom cc 2015 problems

Hi there. To keep it short. I am trying both Photoshop and Lightroom. Updated lightroom to the new version with still 19 days to go, and now it does not open. I'm more than willing to buy the photographer monthly package. I just wanted to be sure that I had already the latest software installed, and working! I would like to buy your product right now if you can tell me why the latest edition of lightroom does not work anymore in my w7 64bit sp1 pc. Many Thanks.
Regards.
Luca

Jay,
If you just completed installing Lightroom CC, try signing out and back in and see if it helps. This link explains how:
sign in and sign out of the Creative Cloud desktop app
Pattie

Similar Messages

  • Lightroom cc 2015 problem

    I downloaded PS cc 2014, LR cc 2015 and LR 5. LR cc 2015 will not open. I have tried signing out and in and reloading. No succes.
    I use Mac mini (late 2012) + Yosemite 10.10.3
    Juhana Ikonen

    Hi Juhana,
    If you are having problems running lightroom CC 2015 after installation, please see this link:
    Lightroom doesn't launch or quits automatically after splash screen
    Regards,
    Pattie

  • Printing layout problem with Lightroom CC 2015 Release

    Hello,
    I am working with the following configuration :
    MacBook Pro (15-inch, Mid 2010)
    OS X Yosemite Version 10.10.3
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    EPSON Stylus Pro 3880
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    Do you have any idea of what I am doing wrong here?
    For your information, I do not print very often so I am not 100% sure that I set everything correctly. However, I have been successfully printing in the past and it was with the same MacBook Pro on the same EPSON Stylus Pro 3880 printer but it was with OS X Yosemite Version 10.10.1 and with Lightroom 5.x (I cannot remember exactly which version).
    Moreover, because my print was urgent, I retried with a Windows machine running Lightroom 4.x with the same printer and it was a success. So I doubt that my initial settings on my MacBook Pro were wrong although I am not 100% sure.

    I am in France and I found out that EPSON is providing at least two different files for its v9.33 driver that relate to the Stylus Pro 3880 with OSX:
    epson16738.dmg: US version (https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=141552&prodoid =63085147&infoType=Downloads&d…)
    epson379436eu.dmg: French version (Support et téléchargements - Epson Stylus Pro 3880 - Epson)
    and I realize that I was using the US driver which.
    After few minutes of refection, I realized that the 3880 driver that I installed on my MacBook pro was the only piece that was present when my prints failed and absent when my prints succeeded. So I though it had found out the cause of my problems until I tried with the french driver (epson379436eu.dmg)...
    In the meantime Adobe has release of new version of lightroom so let me recap my new configuration:
    MacBook Pro (15-inch, Mid 2010)
    OS X Yosemite Version 10.10.3
    Adobe Photoshop Lightroom CC 2015.0.1 [ 1018573 ] (info available in Help menu > System info > Lightroom version)
    EPSON Stylus Pro 3880
    Epson driver v9.33 epson379436eu.dmg
    ... and the result of my test is ... nothing at all! Lightroom sends the the print job to the printer but nothing comes out of it.
    However, when I printed to a file from lightroom and then tried to print this file with OS X Preview on the Epson 3880, it worked perfectly.
    It also worked when I printed from Photoshop CC (2014.2.2).
    It also worked when I printed from Lightroom but with a different printed and driver (Canon MF8580Cdw).
    Therefore, among the five elements of my configuration cited above, there is none for which the printing job is always failing. It is hard to find out what is the faulty piece of software!

  • Import problems in Lightroom cc 2015 for Mac

    In Lightroom cc 2015 for Mac, import won't automatically start even though that box is checked in Preferences and when I manually start import the thumbnails are poor quality and when I check on one instead of getting larger it gets very small.

    1. At what point does the import fail?  When you click to go into the import dialog?  At some point while viewing the import dialog?  Or after you click the Import button in the import dialog?
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    2. Can you import a single photo from a location on your local hard drive?  (this helps eliminate whether the problem is with a specific card, card reader, or mixed media situation).
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  • Import problem in Lightroom CC 2015

    In the import section if I click on a thumbnail it gets very small instead of bigger like it should.  I am using Lightroom CC 2015.

    OK. More details...I`ll show You step by step whats going on.:)
    1 Open Import dialog in LR4 and choose catalog with files:
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  • Lightroom CC 2015 crashes on Start Up - Solution doesn't work

    I am experiencing the reported problem where Lightroom CC 2015 crashes immediately on start up displaying the splash screen for a fraction of a second. I have tried signing out of and back in to Creative Cloud as recommended but the fault persists.  One this should not be happening with an Adobe product and secondly a better fix is required.

    Support fixed the issue for me.
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  • After updating to Lightroom CC 2015, it will not launch when i click on the icon.

    After updating to Lightroom CC 2015, it will not launch when I click on the icon. A window gets up: "__crtCreateSymbolicLinkW" not found in DLL "MSVCR110.dll". Same failure occurs when I start Photoshop CC.
    LR 5.7.1  Starts without Problem.

    Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  • Just downloaded new Lightroom CC (2015) (i.e. Lightroom 6), and it will not start

    OK just downloaded Lightroom CC (2015) (aka Lightroom 6), Windows 7 laptop, and the program will not start.  I have Photoshop CC, Lightroom 5.x, etc, and all run a-okay, no need for admin start, etc.
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    That issue aside, I located the Lightroom EXE file in the "Lightroom" folder (note it is not labeled Lightroom CC or Lightroom 6), and tried to start by double clicking - no response.  Then tried right clicking, run as admin, no response.  Uninstalled, reinstalled, tried same startup procedures, no response.  Rebooting does nothing to help either.
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    Help.....? I leave tomorrow on a photo trip and would like to use the new LR version.

    thanks for your reply. i'm not quiting the adobe cloud, i'm signing off then back in entering my email and my password.... tried to reboot, reinstall, sign off from the app and from the web also ... and did not fix the problem. this is very frustrating because i have no splash screen, no error message. There's some log files somewhere ?
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  • Lightroom CC (2015) will not launch after install removed and re installed and re boot nothing!

    Lightroom CC 2015 was installed today via Creative Cloud but will not open, removed program and re installed still nothing. Did a reboot and still nothing. Creative Cloud says that it is installed.
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    Update:  the trick is to try it over and over and over again.  CC desktop warns it wants me to register my product and complete a profile (bizarre.)  But it is updating the catalog now so I presume it will work.
    Have same problem.   Shows installed; I found "Adobe LIghtroom.app" which was installed today 1.51gb; when I click on it it flashes and then nothing.  I restarted the mac, restarted the CC app, nothing.   Very frustrating and makes me wonder if the Cloud solved any problems for me.
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  • After downloaded the Lightroom CC(2015) the programm wont start why or what can I have done wrong

    I have downloaded the Lightroom CC(2015) after downloadibg the programm wont start. I have, stuped done, uninstalled the earlier version 5.7.1. This version is not possibel to download again. So now I have no Lightroom.

    Thank you for replay. The problem is fixed with help from the support. I did just what you say in your mail/answer.
    With regards
    Krister Arvidsson
    Från: Jim Wilde 
    Skickat: den 22 april 2015 21:27
    Till: Krister Arvidsson
    Ämne:  After downloaded the Lightroom CC(2015) the programm wont start why or what can I have done wrong
    After downloaded the Lightroom CC(2015) the programm wont start why or what can I have done wrong
    created by Jim Wilde <https://forums.adobe.com/people/Jim+Wilde>  in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/7466758#7466758>

  • Trouble installing Lightroom CC (2015) download

    On my Windows 7 computer I downloaded Lightroom CC (2015) on Creative Cloud.  It shows-up in my "Installed Apps" list along with Photoshop CC (2014).  Photo works just fine.  Lightroom does not.  In my Start Programs it is listed as "Adobe Lightroom" not "Adobe Lightroom CC 2015."  Clicking on it does not start the Lightroom program.  I have uninstalled and re-downloaded 3 times -- no change.  Can anyone help??? ~ Brian.

    Thanks for your reply.  I have actually just solved the problem. 
    Start the Creative Cloud download program again, click the gear icon in top right corner, choose Preferences, click the blue Sign Out icon.  Then input your User Name and Password again to log back in.  Click on the “Lightroom CC 2015” app in your list.  Lightroom will start properly and you can select your catalogue.  Hope this helps.  ~ Brian.

  • Lightroom CC 2015 will not start

    Downloaded and installed Lightroom CC 2015 on PC running Windows 8.1. The program would not start with all usual methods. Restarted computer several times and also uninstalled and reinstalled Lightroom CC 2015. It should be noted that  Lightroom 5.7.1 seems to operate normally. I see one other person has experienced similar problems. Any help would be appreciated.

    The solution for most folks is to open their Creative Cloud App, click the gear, click Preferences, Sign Out and then Sign back in.
    If that doesn't get it,
    Try Solution 3 here: https://helpx.adobe.com/.../unable-launch-lightroom-55.html

  • Icona di Lightroom CC(2015) in launchpad e applicazioni

    Ho disinstallato Lightroom 5.? (seguendo le istruzioni di Adobe) ed installato Lightroom CC(2015) proposto nelle App di Creative Cloud. Perché quest'ultimo sotto l'icona (Lr identica a quella delle versione precedente che era giustamente sparita a seguito della disinstallazione della versione 5.?) nel launchpad e nelle applicazioni viene indicato come Adobe Lightroom e non Adobe Lightroom CC(2015)?

    thanks for your reply. i'm not quiting the adobe cloud, i'm signing off then back in entering my email and my password.... tried to reboot, reinstall, sign off from the app and from the web also ... and did not fix the problem. this is very frustrating because i have no splash screen, no error message. There's some log files somewhere ?
    anyways the 5.7.1 is working fine, and i can work. thanks god, the CC thingy did not removed the old one and i can work and deliver the pictures tomorrow

  • Lightroom CC 2015 doesn't open

    I just installed Lightroom but it doesn't open.
    Nothing
    Appear UP TO DATE, all ok.
    Can I do something ?

    Hi RomanoDien…!
    Thank you very much for your advice concerning LR CC. It works! All troubles are over. Thank you.
    I understand that this issue is a common issue for many of us. You know that all of us users would be very sorry to loose the ability to track all the photographs on several HD’s, if something goes wrong.
    I appreciate your help.
    Kind regards
    Erling M. Pedersen
    Denmark
    Den 23/04/2015 kl. 09.06 skrev RomanoDien <[email protected]>:
    Lightroom CC 2015 doesn't open
    created by RomanoDien <https://forums.adobe.com/people/RomanoDien> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/7469123#7469123>
    After you have installed CC must uninstall Lr 5.
    So will works.
    Was the same problem at me with Win 7 and it works !
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  • Non si avvia Lightroom CC 2015

    Sul mio Mac è installato la versione 5.7 di Lightroom precedentemente regolarmente acquistata. Ho anche un regolare contratto Adobe Creative Cloud che utilizzo per lavorare con Photoshop. Nel pannello di Abobe Creative Cloud mi viene segnalata la possibilità di installare Lightroom CC 2015. Lo faccio senza problemi, però senza disinstallare la versione 5.7 già installata. A questo punto tentando di aprire un catalogo con la versione appena installata Lightroom non si avvia. Come mai?
    Avrei forse dovuto disinstallare prima la versione 5.7?
    Non avrei avuto diritto di installare Lightroom CC 2015 in quanto con Creative Cloud ho acquistato solo Photoshop? Nel caso mi chiedo perché mi è stato consentito di installarlo.
    Se prima disinstallo Lightroom 5.7 devo poi re-installare tutti i plugins e presets attualmente installati?
    Grazie anticipatamente per l'aiuto
    Roberto

    Buongiorno, innanzitutto grazie per la risposta. Avrei qualche altra domanda se possibile.
    A quanto apre lei lavora su Windows. Su Mac la mia precedente versione era sempre indicata come Adobe Lightroom senza l'aggiunta di 5... Come verrebbero differenziate in caso ci siano installate entrambe?
    Inoltre a software aperto se vado in AIUTO/AIUTO di Lightroom... la pagina non si apre. Mi viene indicato: Safari non trova il server  Safari non può aprire la pagina "community.corp.adobe.com....
    Può essere un problema di Adobe, come mi succedeva anche con Photoshop appena rilasciata la versione CC 2014? Poi dopo aggiornamenti di Adobe è risultata visibile.
    Per ultimo, sempre su Mac in //Utenti/Utente trovo due cartelle Creative Cloud Files. Una però non è di colore azzurro come tutte le altre ma bensì di colore grigio con l'aggiunta della scritta: (unknow). Ha anche una data di creazione antecedente a quella azzurra. Quella azzurra (senza scritta unknow) è la stessa/collegamento che ho nella barra a sinistra del Finder (stessa data di creazione etc. etc.), quella grigia nel Finder non c'è. Possono essere state create da aggiornamenti differenti di Creative Cloud? Devo eliminare la più vecchia (grigia con scritta unknow)?
    Logicamente sono anche visibili nelle cartelle "sorgente" di Bridge e Lightroom.
    Grazie di tutto!

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