Lightroom cc 2015 will not launch

I installed Lightroom cc 2015 but it will not launch, any suggestions

Windows 7 64 bit
Donald J Kipke, EA
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  • Lightroom CC (2015) will not launch after install removed and re installed and re boot nothing!

    Lightroom CC 2015 was installed today via Creative Cloud but will not open, removed program and re installed still nothing. Did a reboot and still nothing. Creative Cloud says that it is installed.
    Windows 7
    Thank's for any help!
    Kent

    Update:  the trick is to try it over and over and over again.  CC desktop warns it wants me to register my product and complete a profile (bizarre.)  But it is updating the catalog now so I presume it will work.
    Have same problem.   Shows installed; I found "Adobe LIghtroom.app" which was installed today 1.51gb; when I click on it it flashes and then nothing.  I restarted the mac, restarted the CC app, nothing.   Very frustrating and makes me wonder if the Cloud solved any problems for me.
    OSX 10.9.5, 32gb ram

  • Lightroom 5.5 will not launch after CC update

    My Lightroom 5.5 was working just fine.  Yesterday after doing an update on Creative Cloud, and rebooting the computer, LR will not launch.  When I click on the icon, it opens the splash page for a split second, then crashes.  Any suggestions of what may be happening and what to do?

    I had this issue with Photoshop on Windows from the very beginning of my subscription -- i.e. since end of last year. Now, after latest update Adobe managed to introduce same problem with LR 5.5. Here is how I "solved" it on Windows:
    I have two scripts that I am using to start PS and LR
    rd "%programdata%\adobe\slstore" /q /s
    rd "%CommonProgramFiles(x86)%\adobe\slcache\slconfigs" /q /s
    echo *** Start the sucker ***
    pushd %programfiles%
    "Adobe\Adobe Photoshop Lightroom 5.5\lightroom.exe"
    popd
    I don't have this problem on Mac and don't know where this cache lives there, but it should be somewhere. Idea is that you remove the cache and configuration, then start the app, it registers itself and starts. Unfortunately, I have to do it every time. Tech support have no clue about any solution for that, you have to ask them to transfer you to product support.
    Good luck,
    Sergei

  • Lightroom CC (2015) will not open

    Installed Lightroom CC (2015) and the app will not open. OS is OS X Yosemite 10.10.3

    OK, just found the solution on one of the other forums:  DON'T "quit" CC you must sign out instead
    Click on your CC icon.
    Click on the gear icon.
    Click on Preferences.
    Sign out of CC.
    Sign back in.
    Don't click on "Quit."
    I had been QUITTING CC and relaunching. Try signing out.
    This worked and everything seems to be fine. Dave

  • Lightroom CC 2015 will not start

    Downloaded and installed Lightroom CC 2015 on PC running Windows 8.1. The program would not start with all usual methods. Restarted computer several times and also uninstalled and reinstalled Lightroom CC 2015. It should be noted that  Lightroom 5.7.1 seems to operate normally. I see one other person has experienced similar problems. Any help would be appreciated.

    The solution for most folks is to open their Creative Cloud App, click the gear, click Preferences, Sign Out and then Sign back in.
    If that doesn't get it,
    Try Solution 3 here: https://helpx.adobe.com/.../unable-launch-lightroom-55.html

  • Lightroom cc 2015 will not open after install today, 4/24/15

    Today, 4/24/15, downloaded and installed Lightroom cc 2015 on my WIN 7 Dell 8300 Desktop machine.  The Icon appears on the desktop but it won't open.  I located the .exe file and double clicked on it and it won't open either.  The installed program listing indicates that Lightroom was installed today but it won't open.  I am currently running Lightroom 5.x, Photoshop cc 2015 and they still boot ok; they were also updated this afternoon.  Anybody have the same experience and figure out what needs to be done to fix the install?
    Bob F

    Robert-
    please try signing out and back in (different from quitting the app) see this link:
    sign in and sign out of the Creative Cloud desktop app
    IF that doesn't help, please see option 2 at this link:
    Lightroom doesn't launch or quits automatically after splash screen
    Regards,
    Pattie

  • Lightroom 5.5 Will Not Launch after update

    I'm getting the following error when trying to launch Lightroom after downloading the 5.5 update:'
    PLEASE HELP!

    Does it help (or change anything) if you launch Lightroom 5.5 with administrator privileges? (Right-click on the icon, then select "Run as administrator".)

  • Lightroom 6 CC, will not launch photoshop cc in "edit in" mode...

    Any help would be appreciated.I uninstalled photoshop and reinstalled no help.  Worked fine in previous version.
    Checked preferences looks fine....

    Part of the problem was on my end.  I had moved the original files so there was no original file to edit.
    However, there was no indication on the thumbnail that the file was missing either.  Unlike in previous versions where there would be an exclamation mark in the upper right corner of the thumbnail frame.
    That seems to have been omitted.
    Thanks for all the input.

  • After updating to Lightroom CC 2015, it will not launch when i click on the icon.

    After updating to Lightroom CC 2015, it will not launch when I click on the icon. A window gets up: "__crtCreateSymbolicLinkW" not found in DLL "MSVCR110.dll". Same failure occurs when I start Photoshop CC.
    LR 5.7.1  Starts without Problem.

    Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  • I was in Lightroom and had a power surge and now Lightroom will not launch....what can I do to fix it?

    I was in Lightroom and had a power surge and now Lightroom will not launch. It encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix the next time it launches. I have shut my system down and Lightroom still will not launch. Does anyone have any suggestions?

    delete your preview cache (.lrdata folder).
    Here has location:
    Preference and other file locations in Lightroom 5
    If not enough info, search this forum for "delete preview cache".
    Rob

  • Ever since upgrading to OS 10.9.5 Lightroom 5 will not launch. I even reinstalled it and it didn't help. Any suggestions?

    Ever since upgrading to OS 10.9.5 Lightroom 5 will not launch. I even reinstalled it and it didn't help. Any suggestions?

    Hmmm.  You've tried normal reboot etc., I assume.  Repaired permissions?  Trashed the app before reinstalling?  Is this a CC version or perpetual license?  All other apps are opening ok?  Trashed Lightroom's preferences?  How do I delete the Lightroom Preferences file? - The Lightroom Queen Help Desk & Members Area - Powered by Kayako Resol…

  • Lightroom 3 Will not launch

    Windows 7 with lots of ram and I7 proc.
    LR3 has worked for years on this system.
    I have deleted the preference file.
    I have uninstalled and reinstalled several times, both from the origional disc and download from adobe.
    The software still will not launch.  How can I fix this?

    Well, it certainly sounds as though there's a possible problem within your user profile. How you proceed will largely be dependent upon the effort involved in moving all your settings (i.e. for all your other applications) over to a new account. For me it would be a bit of a PITA, though maybe something like WET (Windows Easy Transfer) could be used (it's intended use is to copy all your settings to a new installation, but it may be possible to use it in this context). Maybe a repair re-install of Windows 7 might fix it. Other than that, I'm fresh out of ideas, but maybe try the Windows 7 Forums, as this seems more of a Windows issue than a Lightroom problem?
    One last thought: does your own user account have admin privileges? Even if it does, have you tried right-clicking on the desktop icon for Lightroom and selecting "Run as administrator"?

  • Lightroom CC will not launch after install

    Hi,  installed Lightroom CC today twice but it will not launch. I uninstalled it, restarted then reinstalled it. In task manager you can see it show up for a second then it disappears. I have LR 5, PS CS6, PS CC, PS CC2014. Anyone having issues?

    Sign out worked when I did it correctly.  Be sure to go to Preferences in Creative Cloud & click the blue Sign Out button.  Then sign back on.

  • Photoshop CC will not launch after deleting and re-installing Lightroom

    Yesterday, I contacted Adobe support because I could not get my Lightroom trial version to convert to my CC subsciption. I was told to delete the Lightroom app by dragging it to the trash and re-installing. I did this, and it fixed my problem with Lightroom, but now my Photoshop CC will not launch. I am on Mac OS Mountain Lion. I have tried launching from the dock and from the finder both.

    Reinstall the original 5.2 and forget the CC version for now. It's exactly the same piece of software. What you did get was a second license, useful if you have more than two machines, but completely redundant if you haven't.
    The situation is different when Lr 6 comes out. You'll get that as part of CC and don't need to purchase the upgrade. So at that point you can just install CC and leave 5.x where it is.

  • I upgraded to Lightroom 5.5.0.10 via the Cloud yesterday and it will not launch

    When I launched CC yesterday, I was told of new versions. I downloaded them all but now Lightroom will not launch.
    What should I do?

    Please refer to Error "License store does not allow writing" | Install log | CS5, CS5.5.
    There are some important information in :
    Re: Does "Error 213:11" as non-admin go away once paid for?
    Re: Downloaded AVG protection and it cleaned my computer, now whenever i try to start photoshop it says that there is a …
    For complete resolution, you can contact the Adobe Tech support.
    Regards
    Rajshree

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