Lightroom CC crashes on Launch - iMac 27 2011
Hi, I started a trial of Lightroom 5 yesterday and everything ran fine, late last night I was informed there was a product update to download.
As soon as Lightroom CC launches it displays the trial dialogue (days remaining box) once you click continue Lightroom CC closes.
I have tried re-installing, rebooting and signing in and out of Creative Cloud - all to no avail.
Any idea's
MarkZ
Same problem on Dell Latitude with Windows 7x64.
Lightroom does not start at all (or crashed immediately).
Similar Messages
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Repeated Freezes & Crashes! 27" iMac 2011 with 256 GB SSD & 2 TB HD
I did a search to see how widespread the freezing problem is that I've experienced since the day I bought my 2011 iMac with SSD and 2 TB HD on September 6, 2012. I've had the machine in to Apple (no result); completed clean reinstall of the system after erasing the SSD, now at least 3 times; worked for over 3 months with what has become my own personal AppleCare senior advisor; had AppleCare Senior advisors capture data for analysis by engineers -- all to no effect. Before I left for a week-long business trip last week, the Senior Advisor and I were suspecting that Mail was my main culprit, but along the way various advisors have suspected video memory, Migration Assistant, Evernote, and numerous other sources.
This morning, I had the typical freeze; only, after forcing shut down and rebooting, the machine would not get past the grey screen with logo and spinning gear. The senior AppleCare advisor had me initiate yet another clean install. I feel like I'm going to lose my mind. Is there ever a point where Apple decides that they will just replace a machine?
I have lost many libraries of photos and HUNDREDS OF HOURS trying to get this machine to work properly and have yet to have the machine I paid for function cleanly.
I'm losing my respect for Apple after 30 years of dedicated trust.
I should be getting a call-back from the Senior Advisor in 15 minutes. Can anyone share anything that would give me hope?Christian52 wrote:
... Is there ever a point where Apple decides that they will just replace a machine?
Ever? The short answer is yes. The somewhat longer answer is that deciding just when to do that is ultimately up to Apple.
If you are using any third party products that modify OS X, such as the Drobo or any anti-virus utility, then don't reinstall any of them after restoring your iMac to a factory new, unmodified condition. Such system modifications alter OS X in ways Apple cannot predict or control.
If your Mac operates normally without them, you found the problem. -
Lightroom CC crashes on launch on OSX 10.10.3
Running on 15" Retina MBP Late 2013.
Tried reinstalling, logging in and out from Creative Cloud, as well as removing preferences file, uninstalling Lightroom 5 and moving LR5 catalogue out of the way.
Crash happens after upgrade/create new catalogue prompt.
amt3.log shows the following (parsed for "ERROR"):
04/21/15 20:46:40:901 | [ERROR] | | | | ASUFeatureParser | | | 1767187 | Signature successfully validated for asu features
04/21/15 20:46:40:921 | [ERROR] | | | | SLCoreService | | | 1767187 | No value for key [Extended_License_Type] in user dictionary.
04/21/15 20:46:40:921 | [ERROR] | | | | SLCoreService | | | 1767187 | No value for key [EXCEPTION_TYPE] in user dictionary.Isolated log from the crash (after creating new catalogue this is the output in amt3.log):
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | Looking for alternate serial if any.
04/21/15 21:45:10:572 | [DEBUG] | | | | PCDService | | | 18231 | No value for key [SN] in hive [V7{}PhotoshopLRCC-1.0-Mac-GM{|}en_US] in cache : 519
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | Found Serial = [REDACTED]
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | AMTPlugPlug : Get Licensing information
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | Looking for alternate serial if any.
04/21/15 21:45:10:572 | [DEBUG] | | | | PCDService | | | 18231 | No value for key [SN] in hive [V7{}PhotoshopLRCC-1.0-Mac-GM{|}en_US] in cache : 519
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | Found Serial = [REDACTED]
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | PlugPlug : AdobeId has been created or SN with no SaaS bit
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | PlugPlug : Can Go Online returned as true
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | AMTPlugPlug : Getting the AdobeID / Timestamp Map
04/21/15 21:45:10:572 | [INFO] | | | | AMT | | | 18231 | AMTPlugPlug : Preparing response for getProductLicenseInfo
04/21/15 21:45:10:573 | [INFO] | | | | performance | | | 18231 | AMTPlugPlugRequest took 1.177000 ms
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | Looking for alternate serial if any.
04/21/15 21:45:10:573 | [DEBUG] | | | | PCDService | | | 18231 | No value for key [SN] in hive [V7{}PhotoshopLRCC-1.0-Mac-GM{|}en_US] in cache : 519
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | Found Serial = [REDACTED]
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | AMTPlugPlug : Get Licensing information
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | Looking for alternate serial if any.
04/21/15 21:45:10:573 | [DEBUG] | | | | PCDService | | | 18231 | No value for key [SN] in hive [V7{}PhotoshopLRCC-1.0-Mac-GM{|}en_US] in cache : 519
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | Found Serial = [REDACTED]
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | PlugPlug : AdobeId has been created or SN with no SaaS bit
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | PlugPlug : Can Go Online returned as true
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | AMTPlugPlug : Getting the AdobeID / Timestamp Map
04/21/15 21:45:10:573 | [INFO] | | | | AMT | | | 18231 | AMTPlugPlug : Preparing response for getProductLicenseInfo
04/21/15 21:45:10:573 | [INFO] | | | | performance | | | 18231 | AMTPlugPlugRequest took 0.156000 ms -
Logout and Login to CC does not fix the the Lightroom CC crash on launch issue for me.
Any other fixes? Solutions?
Adobe?
Trial version of Photoshop CC, downloaded after LRCC, works with no issues.
Please advise.
27 inch iMac
Mac OS X 10.10.3I assume at some point you tested in Firefox's Safe Mode to see whether the problem is equally severe. If not, you can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* (menu bar) Help > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?
'''Flash troubleshooting'''
As the most commonly used plugin and a known cause of hangs on some systems, you may want to try disabling the protected mode feature of the plugin. This involves creating or editing a settings file. The following pages/posts provide different ways to do that:
* Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
* Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
* Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
Flash needs to completely unload from memory (exiting and starting Firefox up again might help) before this takes effect.
'''Regarding 64-bit'''
There is not a 64-bit "release" version of Firefox for Windows. There is a 64-bit bleeding edge test version ("Nightly") that I definitely do not recommend for normal daily use.
On the plus side, 64-bit programs can use much more memory. On the minus side, many plugins are not available for 64-bit builds of Firefox.
Some other developers have taken parts of the Firefox code base and created their own 64-bit builds, Waterfox and Pale Moon. I haven't tried those myself. -
Fatal Lightroom 2 crash on Intel iMAC OSX 10.5.4
I'm a Lightroom user since the public beta. I recently upgraded from 1.4 to 2 (didn't uninstall 1.4). Yesterday I had 2 total freezes. Couldn't force quit and had to restart. After 2nd restart I got an empty screen with an "error on changing modules" flag. Restarting with a backup catalog didn't help. Removed LR (from applications folder), emptied trash and reinstalled. The problem persists. How do I get back into business???
Bob HesseInteresting..... I had the very same problem. However, I NEVER had LR1 installed in my computer. I purchased LR2 instead, installed it and began to enjoy. However, after a few
days, when in the develop mode, I kept getting "error on changing modules" message and
the BIG FREEZE. I am totally unable to use the program now as it will not do anything. It is most disappointing..... -
Lightroom 4.4 crashes at launch
I am running Lightroom 4.4 (Creative Cloud) version on Mac OS X 10.8.3 on a 2007 iMac with 6GB of RAM. Lightroom crashes when launched. I have tried removing the preferences, using the Adobe cleanup tool. Launching with a new catalog, etc. Nothing seems to work. I can reinstall Lightroom and it will work for a single session, but the next time I log into the computer, Lightroom will be corrupted again and I will have to reinstall. This is running off of a new installation of Mac OS X. Crash report attached.
Process: Adobe Photoshop Lightroom 4 [3785]
Path: /Applications/Adobe Photoshop Lightroom 4.app/Contents/MacOS/Adobe Photoshop Lightroom 4
Identifier: com.adobe.Lightroom4
Version: Adobe Photoshop Lightroom 4.4 [891433] (4.4)
Code Type: X86-64 (Native)
Parent Process: launchd [213]
User ID: 501
Date/Time: 2013-05-01 09:54:32.093 -0600
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 200129 sec
Crashes Since Last Report: 1023
Per-App Interval Since Last Report: 17114 sec
Per-App Crashes Since Last Report: 45
Anonymous UUID: BA50EC15-2A2A-AE92-6230-47AE885EA8E9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'LuaRunException', reason: 'Could not find namespace: AgBezels'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x000000010225db06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010209f3f0 objc_exception_throw + 43
2 CoreFoundation 0x00000001022f1f49 -[NSException raise] + 9
3 AgKernel 0x00000001018dcc61 default_panic + 73
4 AgKernel 0x00000001018e01c6 AgExceptionsPrivate_panic + 55
5 AgKernel 0x00000001018be5a3 luaD_throw + 50
6 AgKernel 0x00000001018b7261 lua_error + 9
7 AgKernel 0x00000001018bed6c luaD_precall + 1102
8 AgKernel 0x00000001018cdbb9 luaV_execute + 4800
9 AgKernel 0x00000001018bef46 luaD_call + 110
10 AgKernel 0x00000001018b6f66 lua_call + 42
11 AgSubstrate 0x0000000101a1852b AgNamespace_import + 62
12 AgSubstrate 0x0000000101a18684 AgNamespace_importEntryWithCache + 178
13 Adobe Photoshop Lightroom 4 0x0000000100002f67 main + 7527
14 Adobe Photoshop Lightroom 4 0x0000000100001d36 main + 2870
15 AppKit 0x00000001006c9e1a -[NSCustomObject nibInstantiate] + 382
16 AppKit 0x00000001006a9682 -[NSIBObjectData instantiateObject:] + 311
17 AppKit 0x00000001006a8e27 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 337
18 AppKit 0x000000010068814d loadNib + 317
19 AppKit 0x0000000100687679 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
20 AppKit 0x00000001007da5bc +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
21 AppKit 0x0000000100687398 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 626
22 AppKit 0x0000000100683a2f NSApplicationMain + 398
23 Adobe Photoshop Lightroom 4 0x0000000100001653 main + 1107
24 Adobe Photoshop Lightroom 4 0x00000001000011f8 start + 52
25 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000102fb9212 __pthread_kill + 10
1 libsystem_c.dylib 0x0000000102e51b54 pthread_kill + 90
2 libsystem_c.dylib 0x0000000102e95dce abort + 143
3 libc++abi.dylib 0x0000000102d3c9eb abort_message + 257
4 libc++abi.dylib 0x0000000102d3a39a default_terminate() + 28
5 libobjc.A.dylib 0x000000010209f873 _objc_terminate() + 91
6 libc++abi.dylib 0x0000000102d3a3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x0000000102d3a424 std::terminate() + 16
8 libc++abi.dylib 0x0000000102d3b61b __cxa_rethrow + 85
9 libobjc.A.dylib 0x000000010209f575 objc_exception_rethrow + 40
10 com.adobe.Lightroom4 0x0000000100002f93 0x100000000 + 12179
11 com.adobe.Lightroom4 0x0000000100001d36 0x100000000 + 7478
12 com.apple.AppKit 0x00000001006c9e1a -[NSCustomObject nibInstantiate] + 382
13 com.apple.AppKit 0x00000001006a9682 -[NSIBObjectData instantiateObject:] + 311
14 com.apple.AppKit 0x00000001006a8e27 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 337
15 com.apple.AppKit 0x000000010068814d loadNib + 317
16 com.apple.AppKit 0x0000000100687679 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
17 com.apple.AppKit 0x00000001007da5bc +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
18 com.apple.AppKit 0x0000000100687398 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 626
19 com.apple.AppKit 0x0000000100683a2f NSApplicationMain + 398
20 com.adobe.Lightroom4 0x0000000100001653 main + 1107
21 com.adobe.Lightroom4 0x00000001000011f8 start + 52
Thread 1:
0 libsystem_kernel.dylib 0x0000000102fb96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000102e52f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000102e52d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000102e3d1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000102fb9d16 kevent + 10
1 libdispatch.dylib 0x0000000102dd3dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x0000000102dd39ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x0000000102fb96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000102e52f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000102e52d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000102e3d1d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000102fb96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000102e52f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000102e52d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000102e3d1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbff408 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff430 rsp: 0x00007fff5fbff408
r8: 0x0000000102f11278 r9: 0x00007fff5fbff410 r10: 0x0000000020000000 r11: 0x0000000000000202
r12: 0x00007fff5fbff590 r13: 0x00007fff5fbff938 r14: 0x0000000102f12180 r15: 0x00007fff5fbff470
rip: 0x0000000102fb9212 rfl: 0x0000000000000202 cr2: 0x0000000102e95d3f
Logical CPU: 0
Binary Images:
0x100000000 - 0x10000bfff +com.adobe.Lightroom4 (Adobe Photoshop Lightroom 4.4 [891433] - 4.4) <AA46D727-3C4D-305C-80D9-3F3AE8733D58> /Applications/Adobe Photoshop Lightroom 4.app/Contents/MacOS/Adobe Photoshop Lightroom 4
0x100015000 - 0x100372ff7 com.apple.Foundation (6.8 - 945.16) <89BD68FD-72C8-35C1-94C6-3A07F097C50D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x100593000 - 0x1011c0ff7 com.apple.AppKit (6.8 - 1187.37) <FAEA8B77-210F-3C0F-B9CF-85A7595CCA26> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1018b5000 - 0x1018f2ff7 +com.adobe.ag.kernel (AgKernel Version 1.0 - 1.0) <8D60897E-18FF-32CE-B086-E8A843BA6F11> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
0x101903000 - 0x10190bfff +com.adobe.asneu.framework (asneu version 1.7.1f01 - 1.7.1) <B361EAF4-A40E-0E96-75C4-5FBD910B4B38> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/asneu.framework/versions/a/asneu
0x101911000 - 0x101911fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x101914000 - 0x101914fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x101917000 - 0x101917fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10191a000 - 0x1019d3fff +com.adobe.ag.ui (views version 0.0.1d1 - 1) <98354CF2-9525-36C8-8CD3-E7CE5A8AFBA2> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgUI.framework/Versions/A/AgUI
0x101a16000 - 0x101a59ff7 +com.adobe.ag.substrate (com.adobe.ag.substrate 4.4 - 1.0) <D8132F68-17FA-3FC2-B02B-8B02D886A008> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgSubstrate.framework/Versions/A/AgSubstrate
0x101a7a000 - 0x101b7cfff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x101be4000 - 0x101c52fff com.apple.framework.IOKit (2.0.1 - 755.22.5) <1547DA6F-9793-30A2-8E92-7368DE84D46C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x101c81000 - 0x101f52ff7 com.apple.security (7.0 - 55179.11) <73958084-5BBC-3597-A751-7370B0C247E5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x102086000 - 0x102087ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
0x10208e000 - 0x1021a692f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x1021c6000 - 0x1021c6fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1021ca000 - 0x1023b4ff7 com.apple.CoreFoundation (6.8 - 744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x102513000 - 0x10255fff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x102576000 - 0x102577fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x10257c000 - 0x10277cfff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib
0x10281d000 - 0x10291aff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x10294f000 - 0x102961ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x102967000 - 0x102adcfff com.apple.CFNetwork (596.3.3 - 596.3.3) <3739DC8D-8610-3740-80EC-43E130779CB8> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x102b9c000 - 0x102bedff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x102c1c000 - 0x102c1dfff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x102c21000 - 0x102c42ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x102c4d000 - 0x102c64fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x102c6e000 - 0x102c72ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x102c78000 - 0x102ce0ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x102d39000 - 0x102d5eff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x102d8f000 - 0x102d94fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x102d99000 - 0x102da7fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x102db4000 - 0x102db9fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x102dc1000 - 0x102dc8fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x102dcf000 - 0x102de4ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x102df9000 - 0x102dfaff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x102dff000 - 0x102e02ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x102e09000 - 0x102e09fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x102e0d000 - 0x102e15fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x102e1d000 - 0x102e23fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
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0x107556000 - 0x107562fff com.apple.CrashReporterSupport (10.8.3 - 417) <48EDDDF3-5720-39D6-B51F-D9AFB93327B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x107571000 - 0x1075cbff7 com.apple.opencl (2.2.18 - 2.2.18) <4A78E53C-17B0-3B2D-A9EA-EF8720FE4134> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x1075e0000 - 0x1079fdfff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x107c0e000 - 0x107c1bfff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x107c23000 - 0x107c44fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x107c58000 - 0x107c63ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x107c6e000 - 0x107c8dff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x107c99000 - 0x107c99fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x107c9c000 - 0x107d1aff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x107d59000 - 0x107d62ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x107d6d000 - 0x107e08fff com.apple.CoreSymbolication (3.0 - 117) <C304FDB8-2FF7-34BC-858A-2B96C2B039D5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x107e23000 - 0x107e7fff7 com.apple.Symbolication (1.3 - 93) <F2C7E0B6-B241-3020-B30A-0636D0FA3378> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x107ec1000 - 0x107ef7fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x107f15000 - 0x107f19ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x107f20000 - 0x107f23fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x107f29000 - 0x107f3efff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x107f59000 - 0x107f76ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x107f88000 - 0x107f8aff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x107f90000 - 0x107f92fff com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x107f98000 - 0x1081f3ff7 com.apple.QuartzComposer (5.1 - 284) <D9CDC9ED-9F03-30F0-80DF-BA189A054AC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x108352000 - 0x1083efff7 com.apple.PDFKit (2.7.3 - 2.7.3) <5AE5FD4E-658F-38BC-90DD-C2B28E17ED34> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x108457000 - 0x108483fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x1084b3000 - 0x108761ff7 com.apple.imageKit (2.2 - 670) <F9B50A59-A749-333C-A8D9-C8A92C649AA9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x10899a000 - 0x108a98fff com.apple.QuickLookUIFramework (4.0 - 555.5) <EE02B332-20F3-3226-A022-D71B808E1CC4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x108b4d000 - 0x108de8fff com.apple.JavaScriptCore (8536 - 8536.28.10) <BC911515-D051-3E2E-8E57-D36878407C60> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x108e94000 - 0x109005ff7 com.apple.QTKit (7.7.1 - 2599.24) <A2153722-268B-3293-B9E3-CB59273CDE41> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x10910c000 - 0x10910ffff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x109115000 - 0x109160fff com.apple.CoreMedia (1.0 - 926.87) <F51205F8-A102-359C-A9A3-22A48524C081> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x109186000 - 0x10957ffe7 com.apple.MediaToolbox (1.0 - 926.87) <8346DAFC-88E5-350E-90E1-C98B180488C2> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x10960e000 - 0x109a4afff com.apple.VideoToolbox (1.0 - 926.87) <7319477A-4A3D-3233-AAD1-31F9C9429DA7> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x109ad9000 - 0x109af3fff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x109b0b000 - 0x109b58fff com.apple.CoreMediaIO (307.0 - 4155) <CD826A65-DFE7-3A58-A29E-15B3A9BE0A6D> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x109b7d000 - 0x109cdbfef com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x109d1f000 - 0x109e39fff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x109e5c000 - 0x10a603fff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x10a61f000 - 0x10a64bfff com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <5D601780-9AD9-31C9-9AB5-716D8634CB78> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x10a65d000 - 0x10a6a8fff com.apple.framework.CoreWLAN (3.0.2 - 302.12) <896D75EB-069B-3674-936E-27A81568BECB> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x10a6ce000 - 0x10a717fff com.apple.framework.CoreWiFi (1.2.2 - 122.12) <D237551E-0E2C-30FB-8FAA-003D8F25E819> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x10a74a000 - 0x10a7a1ff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x10a7ac000 - 0x10a83dfff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x10a88d000 - 0x10a8e9fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x10a922000 - 0x10a92dff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x10a938000 - 0x10a991fff com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <D6A71984-8FA2-3964-87C6-1936460FDF8C> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x10aaf9000 - 0x10aaf9fff +com.adobe.lightroom.AdobeCrashReporter (1.0) <4D3FF8F2-C015-3904-B528-9C7C8F6E0319> /Applications/Adobe Photoshop Lightroom 4.app/Contents/PlugIns/Adobe Crash Reporter.bundle/Contents/MacOS/Adobe Crash Reporter
0x10ade3000 - 0x10ade7ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x10afe3000 - 0x10aff1fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x10bc06000 - 0x10bc34fff com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesInternal
0x10bc50000 - 0x10bc5cfff libCSync.A.dylib (331.0.4) <C7043BB7-284D-3B9F-A5CB-78ADE691B2D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff60620000 - 0x7fff6065493f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3137
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=155.4M resident=107.8M(69%) swapped_out_or_unallocated=47.6M(31%)
Writable regions: Total=45.7M written=6804K(15%) resident=15.9M(35%) swapped_out=0K(0%) unallocated=29.8M(65%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 4768K
MALLOC 24.6M
MALLOC guard page 48K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 32K
__DATA 14.4M
__IMAGE 528K
__LINKEDIT 30.3M
__TEXT 125.2M
__UNICODE 544K
mapped file 27.1M
shared memory 308K
=========== =======
TOTAL 293.7M
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 667 MHz, 0x0000000000000000, 0x563031443253463447423236383236383637
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435365536314535363637460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS5C3030ALA630, 3 TB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2504, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa400000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa420000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x1a100000 / 2
FireWire Device: External HD, Iomega, 400mbit_speed
FireWire Device: Iomega PowerPro, LaCie, 800mbit_speed
FireWire Device: Power Pro, Iomega, 800mbit_speed
FireWire Device: HDD_01, Iomega, 800mbit_speed
FireWire Device: Power Pro, Iomega, 800mbit_speed
FireWire Device: MAC COMPANION, iomega, 800mbit_speedSo I have found a solution to the problem, but sadly I don't think it will help anyone else. The state of CS6 on my machine has been deteriorating since I posted this. Most of the CS6 apps have been damaging themselves. AAM, InDesign, and Photoshop have all needed to be reinstalled over the last few days. AAM and LR4 needed to be reinstalled almost daily. I also found that the entire system had become very slow. In my case, cloning and replacing the hard drive is what did the trick. The curious thing is that LR4 was in the state of needing to be reinstalled when I cloned the hard drive, but has functioned properly on the new (clone) hard drive. I am wondering if this is some sort of timing issue with the other hard drive since it was functioning slowly.
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My iMac (2011) has been persistently throwing this error message: "SafariDAVClient quit unexpectedly." This started when I moved up to Mavericks, from Lion. Nothing crashes, and all I have to do is click "ok" to get rid of the error window. Still, annoying, as this darn Error message pops up at least every 60 seconds Help?
Here is thev error data that shows up in my Console after it happens. Of course, it might as well be GREEK TO ME!:
Process: SafariDAVClient [5937]
Path: /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Helpers/Safa riDAVClient
Identifier: SafariDAVClient
Version: 106
Code Type: X86-64 (Native)
Parent Process: launchd [202]
Responsible: SafariDAVClient [5937]
User ID: 501
Date/Time: 2014-02-02 15:40:22.026 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 38C42EEE-0927-2A62-02AC-FE5E1CEBFA44
Sleep/Wake UUID: F4BAEB51-39DA-42AE-8105-AB27895B59BD
Crashed Thread: 0 Dispatch queue: com.apple.Safari.BookmarkFolder.childrenAccess
As well, my iCloud Pref Pane will not open!
What the HECK is goin' on?feckinHell wrote:
As well, my iCloud Pref Pane will not open!
That's related since the process is attempting to load your Safari bookmarks from iCloud, and is crashing for some reason.
Try this:
Select the entire line that follows (triple-click to select it), then control-click, and from the contextual menu that appears, select Services > Reveal in Finder:
~/Library/Caches/com.apple.iCloudHelper
Drag that entire folder to the Desktop.
Quit Safari.
Attempt to open iCloud Preferences again. If it opens de-select Safari.
Launch Safari again and determine if the problem is fixed. -
FCP 10.2 on my iMac and MBA are crashing on launch
I had the same crash type as Pajero Fan and Kidago, except my machine is a iMac mid-2011 12GB RAM, AMD Radeon 6770M, Yosemite 10.10.3 fresh install and FCP 10.2. My crash was very similar to the AMDRadeon but mine is with the AMDRadeonX3000GLDriver.bundle.
Crashed Thread: 4 Dispatch queue: NSOperationQueue 0x600000c26840 :: NSOperation 0x600000a593e0 (QOS: USER_INITIATED)
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000196aa1003
VM Regions Near 0x196aa1003:
Image IO 0000000196a9e000-0000000196aa1000 [ 12K] rw-/rwx SM=PRV
-->
__TEXT 0000123480000000-000012348029b000 [ 2668K] r-x/rwx SM=COW /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
I created a new user account, and FCP 10.2 launched and works fine. However, using 3D Text gives an FCP warning that my hardware is not capable of doing 3D text.
Back as my original user account, I did a Repair permissions and found a TON of group/user issues such as,
User differs on “System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/PkgInfo”; should be 0; user is 502.
Group differs on “System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/PkgInfo”; should be 0; group is 20.
(BTW, user 502 is the UNIX name for the new user account I created.)
That DIDN'T fix it.
Using Find Any File I was able to delete the "Layouts" folder, and FCP launches ok, but any attempt to start a new project, import a file, results in a crash. Maybe related to the 3D text feature. -
TaxCut 2007 crashes on launch on iMac G5-Please help
I'm posting this plea for help in both the iMac and Panther forums. On my iMac G5, running OS 10.3.9, I have an app, TaxCut 2007, which always crashes on launch. As soon as I click the second of the two "I Accept" buttons, the iMac gives me the "unexpectedly quit" message and asks if I'd like to send the crash report to Apple. I've sent it a couple of times.
I've spent hours trying to get the app to launch. Here are the things I've tried:
1. Re-installed the app several times, repairing permissions both before and after the install, and restarting the computer.
2. Booted up from my external hard drive and used Disk Utility to run disk repair on the computer's hard drive. (I also ran Disk Warrior and TechTool Pro. No problems were reported.)
3. Installed the app on my iBook G3 (OS 10.3.9). It runs perfectly there. But, the screen is so small that it's inconvenient to work with the program on the laptop. I'd like to get it on the iMac G5.
4. Connected a firewire cable from the G5 to the iBook, and booted up the iBook in target disk mode. Then, on the iMac I navigated to the iBook's application folder and opened up the iBook's version of TaxCut. No luck. Still crashed on launch.
5. Got a replacement CD from the store where I bought the app. Tried that on the G5. Still crashes on launch.
6. Downloaded the software updater from the TaxCut web site. Ran it. Still no luck.
7. Got into a live web chat with a TaxCut representative. They have no clue about what to do.
8. Booted up in safe mode tried to open TaxCut. Still the same result.
So, apparently there is something about my iMac G5 that TaxCut does not like. I'm including below what I believe to be the relevant part of the crash report (based on a tutorial on how to read crash reports I found on MacFixIt). However, I am not experienced enough to make sense of this crash report. I've looked at all the crash reports since this started happening, and I can say that Thread 0, where the crash occurred, always has this same line that starts with "libxml2.2.dylib."
If anyone can interpret this crash report and help me get TaxCut to work, I'll be very grateful. I only bought it this year because TurboTax, the app I usually buy, requires me to upgrade to Tiger, which I do not want to do (Panther ain't broke).
Here is the (partial) crash report:
Host Name: iMac-G5.local
Date/Time: 2008-01-02 17:47:36 -0800
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: TaxCut
Path: /Applications/TaxCut 2007.app/Contents/MacOS/TaxCut
Version: 1.0 (1.0)
PID: 415
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x3f00357b
Thread 0 Crashed:
0 libxml2.2.dylib 0x91acf778 xmlDictOwns + 0x44Hi Steven Rice-
Number 7 is the winner!
I am fairly certain that they released this product before it was ready for prime time. I tried to install it from a free disk that they sent and couldn't get past square one. I have read many complaints about the product as well.
Luck-
-DaddyPaycheck -
lightroom has crashed with error message 'error reading from its preview cache' - this happens every time i try a launch it. I have looked a forum to repair the fault. there are different recommedations.can you tell me step by step how to recify this problem. i can not find ircat ir data etc in the programme files. Thanks
robmac76 wrote:
can you tell me step by step how to recify this problem.
Yes:
Step 1: Delete the preview cache.
That's it!
So, the trick is to find the preview cache.
This document gives location:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
To be clear: it's a folder in with your catalog and you want to delete the whole folder but nothing else.
If your catalog file path is "X:\My Catalogs\My Catalog.lrcat", then the preview cache "folder" will be:
X:\My Catalogs\My Catalog Previews.lrdata
So the trick is to find your catalog file, and since Lr won't open your catalog and run, you can't use it to find out.
But you should be able to find it by searching your disks for *.lrcat files - do you know how to do that?
Which OS?
If you know the name of the catalog it will help, but also: it's probably NOT in with your program files.
UPDATE: The above-mentioned document gives default name and location for preview cache, so if you haven't overridden the default, it should be right where that document said it would be - is it? (of course you need to know your user name too, but presumably you do, no?).
R -
I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.
Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible. -
Hi Lightroom 4.1 running on iMac (Mountain Lion) crashes when trying to print
H
Lightroom 4.1 running on iMac (Mountain Lion) crashes when trying to print. No problems printing from Photoshop CS5. Any help out there!Which printer? You've checked your printer manufacturer's website for an updated driver I assume?
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Safari 5.0 crashing on launch on iMacs
Good morning. I've updated our workstations to Safari 5.0. On our iMac machines only, it crashes on launch when a user is logged on. If a workstation administrator is logged on, Safari behaves normally.
The iMacs are model 7.1, Core Duo 2GHZ and model 52. Core Duo 1.83 GHz. both running OS X 10.5.8. I've done all the usual diagnostics and repaired Disk Permissions.
The crash log is below.
Any help would be appreciated.
Brian Bowell
ICT Support Berkley School.
Process: Safari [155]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0 (5533.16)
Build Info: WebBrowser-75331600~3
Code Type: X86 (Native)
Parent Process: launchd [89]
Interval Since Last Report: 464 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 14 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-07-14 11:02:07.589 +1200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: B281F230-5145-4B68-8E5E-E32CCBEE1809
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 2
Thread 0:
0 libgcc_s.1.dylib 0x938d8459 _register_frame_infotable + 1913
1 libgcc_s.1.dylib 0x938d8b0b _registerframe + 1323
2 libgcc_s.1.dylib 0x938d911d Unwind_FindFDE + 589
3 libgcc_s.1.dylib 0x938d621e UnwindGetIPInfo + 1662
4 libgcc_s.1.dylib 0x938d7233 UnwindGetIPInfo + 5779
5 libgcc_s.1.dylib 0x938d7685 UnwindRaiseException + 37
6 libstdc++.6.dylib 0x95b68254 _cxathrow + 88
7 com.apple.security 0x97957ed9 Security::UnixError::throwMe(int) + 75
8 com.apple.security 0x9795bc78 Security::Dictionary::initFromFile(char const*, bool) + 270
9 com.apple.security 0x9795bd6e Security::Dictionary::Dictionary(char const*, Security::Dictionary::UserOrSystem, bool) + 102
10 com.apple.security 0x978efc0e RSAKeySizes::RSAKeySizes() + 74
11 com.apple.security 0x978f0476 Security::ModuleNexus<RSAKeySizes>::make() + 34
12 com.apple.security 0x9795827d Security::ModuleNexusCommon::create(void* (*)()) + 175
13 com.apple.security 0x978f041c Security::ModuleNexus<RSAKeySizes>::operator()() + 54
14 com.apple.security 0x978f024e rawCssmKeyToRsa + 378
15 com.apple.security 0x978edcfb RSAKeyInfoProvider::QueryKeySizeInBits(cssmkeysize&) + 73
16 com.apple.security 0x978e0f3f AppleCSPSession::getKeySize(Security::CssmKey const&, cssmkeysize&) + 47
17 com.apple.security 0x9792ae96 cssm_QueryKeySizeInBits(long, unsigned long long, cssm_context const*, cssm_key const*, cssmkeysize*) + 90
18 com.apple.security 0x978b326d CSSM_QueryKeySizeInBits + 227
19 com.apple.Safari 0x000139d0 0x1000 + 76240
20 com.apple.Safari 0x00013905 0x1000 + 76037
21 com.apple.Safari 0x0001369d 0x1000 + 75421
22 com.apple.Safari 0x00013322 0x1000 + 74530
23 com.apple.Safari 0x000131c5 0x1000 + 74181
24 com.apple.Safari 0x00012fcc 0x1000 + 73676
25 com.apple.Safari 0x00012f6a 0x1000 + 73578
26 com.apple.Safari 0x00012cfe 0x1000 + 72958
27 com.apple.Safari 0x00012c14 0x1000 + 72724
28 com.apple.Safari 0x000129fe 0x1000 + 72190
29 com.apple.Safari 0x0000b9bc 0x1000 + 43452
30 com.apple.CoreFoundation 0x95f467f5 -[NSSet makeObjectsPerformSelector:] + 181
31 com.apple.AppKit 0x912a9d8e -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1533
32 com.apple.AppKit 0x9129ffba loadNib + 264
33 com.apple.AppKit 0x9129f91c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 946
34 com.apple.AppKit 0x9129f55f +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 171
35 com.apple.AppKit 0x9129f49d +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 391
36 com.apple.AppKit 0x9129f14c NSApplicationMain + 434
37 com.apple.Safari 0x0000a3c6 0x1000 + 37830
Thread 1:
0 libSystem.B.dylib 0x91b0c44e _semwaitsignal + 10
1 libSystem.B.dylib 0x91b36dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x94dccdff ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x94dcd11f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x91b36155 pthreadstart + 321
5 libSystem.B.dylib 0x91b36012 thread_start + 34
Thread 2 Crashed:
0 com.apple.WebCore 0x961c7424 WebCore::SQLiteStatement::prepare() + 100
1 com.apple.WebCore 0x961c73b8 WebCore::SQLiteStatement::executeCommand() + 88
2 com.apple.WebCore 0x961c85de WebCore::IconDatabase::performOpenInitialization() + 318
3 com.apple.WebCore 0x961c6a9b WebCore::IconDatabase::iconDatabaseSyncThread() + 235
4 libSystem.B.dylib 0x91b36155 pthreadstart + 321
5 libSystem.B.dylib 0x91b36012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91b05266 machmsgtrap + 10
1 libSystem.B.dylib 0x91b0ca5c mach_msg + 72
2 com.apple.CoreFoundation 0x95ebde7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x95ebeaa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x97bfc264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x91b36155 pthreadstart + 321
6 libSystem.B.dylib 0x91b36012 thread_start + 34
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x961c84b7 ecx: 0xffffffff edx: 0x019f7f44
edi: 0xb0102ed8 esi: 0x00000015 ebp: 0xb0102e78 esp: 0xb0102e30
ss: 0x0000001f efl: 0x00010202 eip: 0x961c7424 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x5ceff0 com.apple.Safari 5.0 (5533.16) <19d9230cb3d6cb500bca9a37dd897d0d> /Applications/Safari.app/Contents/MacOS/Safari
0x642000 - 0x64dfff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x655000 - 0x67ffe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x690000 - 0x69fff8 SyndicationUI ??? (???) <7b47710fa39f08be613ecebe0e4f5ece> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x9efe000 - 0xa27dff3 com.apple.RawCamera.bundle 3.0.2 (527) <981ab8346c346fa5f88601df06c56609> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x9032eff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9122f000 - 0x9123efff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x9123f000 - 0x9128aff7 com.apple.CoreMediaIOServices 130.0 (935) <4ee695edd53f5aa200021a2f69d24f76> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x9128b000 - 0x91298fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91299000 - 0x91a97fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91a98000 - 0x91ae6fe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x91ae7000 - 0x91b03ff3 com.apple.CoreVideo 1.6.1 (48.6) <f1837beeefc81964abf7b58075edea2f> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x91b04000 - 0x91c6bff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x91c6c000 - 0x91c7cffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91c7d000 - 0x91c7dffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x91c7e000 - 0x91cf8ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91cf9000 - 0x91d01fff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91d02000 - 0x91d31fe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x91d32000 - 0x91d69fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <01426a38ba44efa5d448daef8b3e9941> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91d6a000 - 0x9217afef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9217b000 - 0x92180fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x92181000 - 0x92184fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92185000 - 0x92273fef com.apple.PubSub 1.0.5 (65.19) <8a817c4eb3fa7e3517eb0cc5d02e5abd> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x9229e000 - 0x922a3fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x922a4000 - 0x92300ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92301000 - 0x9233ffff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x92340000 - 0x92364feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x92365000 - 0x92a05feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x92a06000 - 0x92a22ff3 libPng.dylib ??? (???) <d37524fe884aa164ab7db93d4c803b64> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x92a23000 - 0x92cfdff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <60b518e4ad02b91826240199a6311286> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x92d0b000 - 0x92d88fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92d89000 - 0x92dbffef libtidy.A.dylib ??? (???) <7b9fc90dc0d50da27a24f6f84ccdd7b7> /usr/lib/libtidy.A.dylib
0x92dc0000 - 0x92e02fef com.apple.NavigationServices 3.5.2 (163) <d3a7c9720479eed8ea35703125303871> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92e03000 - 0x931c1fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x931c2000 - 0x93213ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x93214000 - 0x935b1fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x935ef000 - 0x93655ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x93656000 - 0x936b0ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x936b1000 - 0x936b3fff com.apple.securityhi 3.0 (30817) <8c9db9ce1626eff2aff002549fb58d7d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x936b4000 - 0x936b4fff com.apple.Carbon 136 (136) <a668670c206841fdcb893bfacddfd4b9> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x936b5000 - 0x93780fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x93781000 - 0x93786fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93787000 - 0x938d1feb com.apple.QTKit 7.6.6 (1674) <ff784c2169c4214493a2b5153d80bd25> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x938d2000 - 0x938d9fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x938da000 - 0x93914fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x93915000 - 0x93924ffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <98f7b46a9f1a099f77e1092ef8e29c63> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x93925000 - 0x93956ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x93967000 - 0x93986ffa libJPEG.dylib ??? (???) <38a243000d3abefeb9ff97e4657538a4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x93987000 - 0x939b2fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x939b3000 - 0x939c8ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x939c9000 - 0x93c45fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x93c46000 - 0x93dc6fff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x93dc7000 - 0x93f00ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x93f0d000 - 0x93f8afeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93f8b000 - 0x94046fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <0ca70ca8e67c1a76bee151d65b1e7398> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x94047000 - 0x940ceff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x94338000 - 0x94809fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x948ed000 - 0x94a3fff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94a73000 - 0x94a75ff5 libRadiance.dylib ??? (???) <97ff039f6d372ab58a684a0e311e4ed4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x94abe000 - 0x94ae7fff libcups.2.dylib ??? (???) <9f900b075e5c7c4820aa24e974cf99f0> /usr/lib/libcups.2.dylib
0x94ae8000 - 0x94b72ff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x94b73000 - 0x94c00ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x94c01000 - 0x94c0dfff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x94c0e000 - 0x94c57fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x94c58000 - 0x94e54fff com.apple.JavaScriptCore 5533 (5533.13) <cef0a091b122549249e116cb9e213c60> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94e55000 - 0x94e55ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94e7f000 - 0x94e7fff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x94e80000 - 0x94e87ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x94e88000 - 0x94efafff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x94efb000 - 0x94f88ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x94f89000 - 0x95345ff4 com.apple.VideoToolbox 0.484.2 (484.2) <35f2d177796ebb3b61f9d06593d1787a> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x95350000 - 0x9539bfe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9539c000 - 0x9547cfff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x9547d000 - 0x9547dffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9547e000 - 0x95786fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x957bc000 - 0x9584fff3 com.apple.ApplicationServices.ATS 3.8.1 (???) <56f6d9c6f0ae8dccb3b6def46d4ae3f3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x95850000 - 0x95902ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x95903000 - 0x95904ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x95905000 - 0x9590bfff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9590c000 - 0x9590cffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9590d000 - 0x9592aff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9592b000 - 0x959f2ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x95a10000 - 0x95af8ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x95af9000 - 0x95b09fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <5171726062da2bd3c6b8b58486c7777a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95b0a000 - 0x95b0affd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95b17000 - 0x95b1bfff libGIF.dylib ??? (???) <0984073a08c59c7c6be81e52cebf2bec> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x95b21000 - 0x95b21ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x95b22000 - 0x95b7fffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x95b80000 - 0x95b9eff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <062b391cc6becb098d8e5f4b32e50c4a> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x95c94000 - 0x95cc1feb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95cc2000 - 0x95d11fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x95d12000 - 0x95e4afe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x95e4b000 - 0x95f7efe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x95ff3000 - 0x96086fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96087000 - 0x9609dfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9609e000 - 0x960a0ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x96144000 - 0x961c3ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x961c4000 - 0x96cdbfff com.apple.WebCore 5533 (5533.16) <d76fbda5a7037dbea2216ef51fc426c0> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96dc0000 - 0x96dccffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96dcd000 - 0x96eaeff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x96eaf000 - 0x96ee9ffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x96eea000 - 0x96f2afef com.apple.CoreMedia 0.484.2 (484.2) <37461ff47cb25ad434a8544c97271d28> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x96fed000 - 0x970f4ff7 com.apple.WebKit 5533 (5533.16) <764c6865d214bd22d04da173232f076e> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x970f5000 - 0x972b1ff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x972f4000 - 0x972f8fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x9745d000 - 0x9748ffff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x97490000 - 0x974aefff libresolv.9.dylib ??? (???) <b5b1527c2d99495ad5d507ab0a4ea872> /usr/lib/libresolv.9.dylib
0x974af000 - 0x9755ffff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97560000 - 0x97584fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x975d4000 - 0x975d4ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x975d5000 - 0x975defff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <17537dd39882e07142db9e5c2db170b8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x975df000 - 0x9761efef libTIFF.dylib ??? (???) <0437eac77e4e874f566ec4219ad1b249> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9761f000 - 0x9761fffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x97620000 - 0x97638fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9768b000 - 0x9768bffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9768c000 - 0x97810fef com.apple.MediaToolbox 0.484.2 (484.2) <a5110a7d3bcb02c45ad8fca1f4957917> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x97823000 - 0x979f4ff3 com.apple.security 5.0.6 (37592) <5d7ae92f2e52ee7ba5ae658399770602> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x979f5000 - 0x979fffeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x97a00000 - 0x97a59ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97bea000 - 0x97bf8ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x97bf9000 - 0x97ca0fec com.apple.CFNetwork 438.14 (438.14) <827c6cb4419aedec003bb42cbec079af> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97ca1000 - 0x97de9ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <2a585e8223b98b77e0d7d566770b98fd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x97dea000 - 0x97e91feb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHI,
it crashes on launch when a user is logged on
Have you checked the user accounts for third party plugins?
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
If that's not the problem, for each user go to ~/Library/Cookies and move the cookies.plist file to the Trash.
And go to ~/Library/Caches/com.apple.Safari and move the cache.db file to the Trash.
Relaunch Safari.
Carolyn -
Lightroom crashes on launch when installed through CC
I tried installing Lightroom through CC. I already had it installed as a stand-alone product before I got CC. When I do that, Lightroom crashes on launch. Even deleting it entirely, and then installing through CC has the same result. Only by downloading the latest version and installing with a serial number can I get it to work. This happened with both 5.5 and 5.6, on a Mac running Mavericks.
MY answer was thst i was subscribed to "one application" in creative cloud. I thought i could get the Photographers Program ( Photoshop and Lightroom for the same price as Photoshop alone) by just downloading LR. But, no you have to call cust service and change your subscription.
so, even tho creative cloud said i could "install" i coukdnt make it work.
hope that helps someone -
I've had great success with Excel 2011 on OS 10.6.8. Up until today. Now, Excel crashes on launch, tries to recover, and crashes again. I read the previous comments about a) hold down shift key and launch and b) delete the /plist file. Tried both, no success. I could not find other suggestions, so who's willing to help and what info do you need to diagnose this problem? I can still launch Excel 2008, fyi. And Word, etc, all other MS office products...
Thanks in advace.I had a user with this issue that had somehow dragged the Excel app out of Applications and onto the desktop. Look in Applications / <Office 2011 folder> and see if Excel is missing. If so, copy/paste the app back into place, delete the desktop copy, and if necessary replace the shorcut on the launch pad by dragging from the Applications location.
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