Lightroom CC6 on Mac quits on startup after install

Lightroom CC6 quits just after startup when first installed. And Lightroom 5 has disappeared. What should I do?
Thanks.
I found the answer on the LightRoom Queen forum. Just sigh out of Creative Cloud, then sign back in again. The details are here:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html?PID= 7221644

I downloaded Lightroom 5 from Adobe, and tried to use the Upgrade serial number - but to no avail.
Can you elaborate? What exactly happens when you enter the LR5 upgrade serial number?
LR5 should simply ask for your LR4 serial number and the install should complete OK.

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No startup after installing illustrator?

HI,
I just downloaded illustrator on my MAC (OSX 10.6.8), but it will not startup. I tried a several times without succes. Then I uninstalled it and did the installation again. But it still doesn't work.What's wrong?
<Removed by Moderator>

Great ! Problem solved! Thanks!!!!
isabelle
Op 13-mei-2014, om 10:51 heeft Sanjay Kumar het volgende geschreven:
no startup after installing illustrator?
created by Sanjay Kumar in Illustrator - View the full discussion
Hello,
Can you please check if verdana fonts,(all four variants i.e. regular, bold, italic and bold italic) are present and enabled.
Sanjay
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Insert your OS X install disc and restart holding the C key, hold it down until you see the Apple logo and spinning gear. Choose your language and at the next screen from the top menu bar select Utilities-Disk Utility. Select your internal hard drive, click on the Partition tab and select 1 partition. Click on the Options button and select GUID partition scheme. Click OK. Choose to format the drive as Mac OS Extended Journaled. When Disk Utility is done and your drive is properly partitioned and formatted quit DU and go back to the installer screen and reinstall OS X. When you're up and running run software update a couple times to get everything up to date as far as you can with 10.5.8. Then consider upgrading to OS X 10.6.8 Snow Leopard for $19.99 here http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

System 10.3.9 freezes at startup after installing Security Update 2006-007

I installed the security update 2006-007 this morning and upon restart everything froze once the words "login window starting" appeared.
I tried a bunch of troubleshooting suggestions from the support pages ("Your Mac won't startup in OS X - 10.3.9 or earlier") including starting in safe mode, single user mode and dumping login preferences, network prefs, reset certain priveleges. None of these solved the problem.
Is the only work around for this to re-install the system?
PowerMac g4 dual proc. Mac OS X (10.3.9)

Ed,
I admit to being somewhat perplexed by your experience. But let me ramble a bit here anyway.
My opinion is that problems of the sort that you are experiencing (freeze after a software update) are almost always due to some software problem. (I base this opinion to a large extent on the experiences of other people in these forums.) The fact that your system works okay with Tiger is consistent with this idea.
But, if it is a software problem, why did it not go way when you re-installed Panther? I am wondering how you did the re-install. Was it an Archive and Install? That is the easiest approach and the first one to try, but there are some things it cannot fix. For one, if user settings and preferences are maintained during the A&I and the problem is related to these settings or preferences, then the problem will remain. In that case, an Erase and Install would be needed to clear out everything. Of course, this also deletes all of your data, so it is something you do not want to do unless you have a backup (which you said that you have).
Another thing that an A&I cannot solve is corruption of the filesystem (computer loses track of where some files start and stop on the hard drive). This problem can usually be detected and often repaired by booting off your install CD and using Disk Utility to repair the disk. You said that you used Disk Utility but gave no other details. I take that to imply that you detected no problems. If there are problems and Disk Utility is unable to fix them, a more powerful utility can sometimes do the job, and sometimes there is no solution except to reformat the hard drive and re-install the operating system. This of course destroys all data on the drive.
If there were a hardware problem behind this, the most likely thing in my view would be some bad blocks on the hard drive. I am pretty sure that Disk Utility, as used above, will look for bad blocks and mask them out if any are found. You mentioned something about 1 Gig of RAM. I think that RAM is unlikely to be the culprit. Problems with RAM usually are manifested as more erratic behavior that what you are experiencing.
You have already exhausted many of usual tricks, so what are your options? It sounds like you do not want to buy a copy of Tiger just to fix this and I can understand that. So, you could go to more and more extreme versions of re-installing your software. By this I mean using your Panther install disks to do an Archive and Install, then to do an Erase and Install if the first did not work, then to reformat and do an install if the Erase and Install did not work. Before doing either of these last two step,s you want to be sure that you have backup that you know works. You have said that "re-installing Panther does not fix the problem" and also that you "haven't done a system restore". It is not really clear to me what you mean by re-installing Panther. Was this from a backup or from your install CD?
If you want to avoid a re-install from your install CD as long as possible, then my suggestion is to attempt to troubleshoot the problem further by booting into Single User mode (which I think you have done). Once you get the disk mounted, I would suggest looking in the system.log file for an error message. Once you have mounted the disk, you can look at the end of the system.log file with the command
tail /var/log/system.log
Look to see if any of the messages look like they might be indicative of a problem. If you see nothing, you can print out more lines by doing this:
tail -40 /var/log/system.log
which will cause the last 40 lines to be printed. If you see any message that might be hinting at a problem, post it back here and perhaps someone will get a clue. I should say at the outset that this way of doing things takes a lot of patience and is not guaranteed to provide a solution.
I hope this ramble helps a bit. I know your are frustrated and I hope you get a solution soon.
Rich

Apple Raid Card panic on Mac Pro Early 2008 after installing SSD as an enhanced JBOD.

I recently installed a SSD drive in my Mac Pro to replace an aging, original boot drive. I have an Apple raid card with 3 other hds attached - all in an enhanced JBOD configuration. After installing the SSD from OWC (3G Electra SATA II Compatible) everything appeared to work fine. But after 36 hours I received a apple raid card kernel panic alert. See below for diagnostic crash log. OWC support says that their drive should work fine - now I am not so sure. Anyone out there with suggestions/solutions is most welcomed.
Anonymous UUID:       83ADF2C8-4D41-D2EE-58C2-0CC4344DB0B4
Sun Jan 5 21:18:46 2014
panic(cpu 3 caller 0xffffff7f98b1441e): "AppleRAIDCard controller panic"@/SourceCache/AppleHWRaidDriver/AppleHWRaidDriver-401/Driver/Driver/Apple RAIDCard.cp:1018
Backtrace (CPU 3), Frame : Return Address
0xffffff8221563e30 : 0xffffff8017622f69
0xffffff8221563eb0 : 0xffffff7f98b1441e
0xffffff8221563ef0 : 0xffffff8017aada80
0xffffff8221563f30 : 0xffffff8017aac522
0xffffff8221563f80 : 0xffffff8017aac5f7
0xffffff8221563fb0 : 0xffffff80176d6aa7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleRAIDCard(401.0)[06045EA1-0404-36C3-9BE6-FE217DCD420C]@0xf fffff7f98b11000->0xffffff7f98b26fff
            dependency: com.apple.iokit.IOSCSIBlockCommandsDevice(3.6.0)[657BB360-C3EA-3D01-934E-12DBD6 0BBBF5]@0xffffff7f97f80000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f97cba000
            dependency: com.apple.iokit.IOSCSIParallelFamily(3.0.0)[B6D80E76-647D-3BAE-823A-85871E9BAC7 2]@0xffffff7f97ca9000
            dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.0)[76253A22-A1DB-3BF4-A972-E6 94A37CD09A]@0xffffff7f97c78000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000017400000
Kernel text base: 0xffffff8017600000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 91308918786320
last loaded kext at 89490169308794: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f99714000, size 335872)
last unloaded kext at 1120636252260: com.apple.driver.StorageLynx          3.3.5 (addr 0xffffff7f99714000, size 8192)
loaded kexts:
com.apple.filesystems.smbfs          2.0.0
com.apple.driver.AudioAUUC          1.60
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.kext.AMDFramebuffer          1.1.4
com.apple.iokit.CSRBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.AMDRadeonX3000          1.1.4
com.apple.driver.AppleUSBDisplays          360.8.14
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleMCEDriver          1.1.9
com.apple.kext.AMD5000Controller          1.1.4
com.apple.driver.AppleLPC          1.7.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.XsanFilter          404
com.apple.driver.Oxford_Semi          3.3.5
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleIntel8254XEthernet          3.1.3b1
com.apple.driver.AppleRAIDCard          401
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleIntelPIIXATA          2.5.1
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleUSBUHCI          650.4.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.kext.AMDSupport          1.1.4
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.driver.AppleUSBHIDMouse          180.9
com.apple.driver.AppleHIDMouse          180.9
com.apple.driver.AppleUSBHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.5.1
com.apple.iokit.IOFireWireSBP2          4.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOATAPIProtocolTransport          3.5.0
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOSCSIParallelFamily          3.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOATAFamily          2.5.2
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
System Profile:
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 18 GB, SMC 1.25f4
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145353830304600
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145353830304600
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353142363445363830304600
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353142363445363830304600
Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145353830304600
Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145353830304600
Bluetooth: Version 4.2.0f6 12982, 3 services, 22 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 5870, Display Controller, Slot-1
PCI Card: ATI Radeon HD 5870, ATY,LangurParent, Slot-1
PCI Card: Apple RAID Card, RAID Controller, Slot-4
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: XD-0405-U
USB Device: Apple Cinema HD Display
USB Device: USB2.0 Printer (Hi-speed)
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, Iomage HDD, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown
Thunderbolt Bus:

RE: Mac Pro Replacement Graphics cards
1) Apple brand cards,
2) "sold in the Apple store" cards, and
3) "Mac Edition" cards ...
... show all the screens, including Boot up screens, Safe Mode, Installer, Recovery, debug screens, and Alt/Option boot screens. At this writing, these choices include:
1) Apple brand cards:
• Apple-firmware 5770, about US$250** works near full speed in every model Mac Pro, Drivers in 10.6.5
• Apple-firmware 5870, about US$450
2) "sold in the Apple store" cards
• NVIDIA Quadro 4000, about US$1200
• NVIDIA Quadro 5000, about US$2500
3) "Mac Edition" cards -- REQUIRE 10.8.3 or later:
• SAPPHIRE HD 7950 3GB GDDR5 MAC Edition, about US$480** Vendor recommends Mac Pro 4,1
• EVGA GTX 680 Mac Edition, about US$600
The cards above require no more than the provided two 6-pin aux power connectors provided in the Mac Pro through 2012 model. Aux cables may not be provided for third-party cards, but are readily available.
If you are Meet ALL of these:
• running 10.8.3 or later AND
• don't care about "no boot screens" etc AND
• can re-wire or otherwise "work out" the power cabling, THEN:
You can use many more cards, even most "PC-only cards"

CS 6 MAC will not open after Installing Flash Player

After installing a the latest version of the Flash Player (MAC/Yosemite/Safari) Photoshop CS6, that had been working very well for a couple of years, now it will not open, or is not responding.
I reinstalled CS6 and still it doesn't work. The poblem may be related to the new version of Flash Player.
It there something I can do?
Please, help.
Thanks

Yes. Uninstall Intego Virus Barrier. You don't need it.
You will find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435

Slow startup after installing on my StorCenter ix2-200 CE the latest firmware version 3.2.10.30101

Hi,
After installing some weeks ago the new firmware version 3.2.10.30101, the startup of my device is taking consistently around 45-60 minutes to be full operative, accessing to its web interface or being mapped and available the different disk units that i have configured.
What about the corresponding warranty that should have the new firmware? If it has being published and recommended by Lenovo, it should have the corresponding period of warranty.
So:
1.- Has the root cause been detected? Should we have a new firmware version solving it? Because it seems downgrade to previous firware version is not possible.
2.- Could you confirm a possible workaround? Disconnect network cable and startup device till consisten white led...?
3.- For an alternative solution, can it help to rewrite this firmware version? How is the procedure?
4.- Does full factory reset help? If yes, i can look for making a backup, and try it.
Waiting for your suggestion of next steps.
Thanks for your support.
Javi

Hello jdehoyosr
My answer is still the same. You would not have been able to factory reset the unit and retain your data without backing up the data first. I have already clearly explained that the backup and restore feature could have allowed you to backup your settings/configurations to be restored after the factory reset. You would have still needed to restore your data from the backup after the factory reset regardless if you had used the configuration backup and restore option for your settings.
The configuration backup and restore would not have been able to the firmware glitch that you were experiencing. If would have had a previous backup file, it would only have applied settings that you had previously backed up. Depending on which restore option was picked it could have also wiped your data.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

MAC PRO LAPTOP FRIED AFTER INSTALLING SNOW LEOPARD U/G

I am REALLY REALLY upset. I bought my daughter a top-of-the-line Mac Pro laptop in 2007. All together, with a 3-year extended warranty, it cost me $3,000!!
Because she kept getting messages that she needed to upgrade her operating system, she purchased the Snow Leopard upgrade two weeks ago and installed it.
Well, her laptop is now fried - just a week or so after installing the Snow Leopard 10.6.3 upgrade!!!!!
She took it to the Apple Store in Seattle, WA, who have told her that her graphics card is completely fried and needs to be replaced, and that she can't just replace the graphics card, because it's soldered onto the logic board - so she'd have to replace the "whole thing", which would be really expensive, around $1,000, and she "may as well buy a new computer"!!!!!!
I am REALLY REALLY upset about this - that a computer manufacturer (Apple) would sell laptops and just expect that people would have this huge outlay ready every 3 - 5 years to replace fried computers.
Has anyone else had major problems with their computers - laptops or otherwise - after installing the Snow Leopard CD upgrade??? I have read on several online forums that many people have had many different problems with their computers after installing this upgrade.
Apologies that I am not a computer-system-literate person - I'm just a mother who spent a LOT of money on a laptop for her daughter, and I truly believe that the Snow Leopard upgrade fried her computer. She doesn't have the money to get a replacement and will probably have to drop out of college courses she's taking online because of this.
Please can someone give me some advice - in the simplest of layman terms possible???

Once a machine reaches 4 years old, its PRAM battery can likely get low fairly quickly, and that can jeapordize the success of upgrades. Make sure your PRAM battery is new, if you have never changed it. This is not the battery that is easily accessible through the bottom of the unit. Bring it in to service if you can't find it through do-it-yourself repair instructions on http://www.ifixit.com/ and http://www.xlr8yourmac.com/ Keep that PRAM battery checked every 4 years or so when the machine starts to misbehave.
Edit: Scratch that. I now see they diagnosed a bad graphics card. This is something that could have been diagnosed during the first year or three years of ownership with the hardware test that came with the computer. After that three years, age and wear and tear can damage a graphics card. Your best bet if you want to avoid this happening in the future, don't travel with the machine asleep (only travel with it turned off), run the hardware test every six months, and buy AppleCare for any notebook computer you buy, even if you wait till the machine is 11 months old. After 12 months, you are paying out of pocket for every single repair, even manufacturer issues that don't make an exchange/repair program. With AppleCare manufacturer issues are typically covered. User caused damage typically is not.

Mac App Store fails after installing Mavericks.

After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
Any idea to fix this problem?
Sorry for my bad english!
Message was edited by: Flacote
Everithing works fine after a several system reboots.

After installing Mavericks i can't see updates in Mac App Store. Also Maps App only shows a plain colour.
Any idea to fix this problem?
Sorry for my bad english!
Message was edited by: Flacote
Everithing works fine after a several system reboots.

Lightroom CC6 on Mac quits on startup after install

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