Lightroom Cloud acts like it is on a trial version?

I've been using Photoshop/LR CC for 6 months and it's been working great, so I removed my LR4 from my computer. Now when I log into LRCC it acts like it's a trial and I have to enter my serial number (that I got from my CC account info). I can't find anyplace to re-download LRCC. Can someone please assist? Thanks.

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

I Have Creative Cloud Student and Teacher edition, but all trial version shown in creative cloud.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Why does my Creative Cloud Photoshop show I am on a trial version

why does my Photoshop CC tell me that I am on a 30 day trial version with only so many days left ?

Hi neepdocker,
Please follow the steps in the link:
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Incase the issue still persists, please contact Adobe at http://adobe.ly/yxj0t6.
Regards,
Rajshree

I have a mac osx 10.6.8 and would like to know what free trial version of photoshop would be compatible?

I would like to know what recommendations people have for poster software? I have a mac osx 10.6.8 and would like to know if there are any versions of photoshop that would be suitable.
Any help appreciated. Thanks.

I wouldn't use Photoshop to make posters, though of course I'd use it with the photos that are part of the poster. For text work I'd use Illustrator or InDesign as appropriate.

Joined creative cloud, program still thinks it's a trial version

So how does this get fixed?

Which software in creative cloud ? What is your OS ?
Can you elaborate more on you issue ....

I have made payment to Creative Cloud but still it is showing that trial version is expired. Please asist.

We have made payments to creative cloud using our credit card and payments are going from my credit card but still we are unable to access the software.

Hi,
You can try this:
Uninstall Adobe Creative Cloud.
For Windows:
Open the Windows Control Panel > Programs And Features.
For MAC:
Open Finder and go to /Applications/Utilities/Adobe Installers.
After Uninstall navigate to the OOBE folder.
Windows: C Drive\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete OOBE folder.
Download Creative Cloud Reinstall and Sign in .
https://creative.adobe.com/products/creative-cloud
Help articles:
Access hidden user library files | Mac OS 10.7 and later
You can also try:
Re: creative cloud software says my free trial has expired, but I have a paid subscription

Cannot download free trial version of creative cloud. what do i do?

I am not able to download free trial version of creative Cloud. what do I need to do?

Cool. Mine too
Good luck!
>--Original Message--
>From:
[email protected]
>Date: 07/03/2015 7:26
>To: "Phil Watkins"
<[email protected]>
>Subj: [Creative Cloud Download &
Install] cannot download free trial version of creative cloud. what do
i do?
>tonyc79110995 [https://forums.adobe.com/people/tonyc79110995 created
the discussion
>"cannot download free trial version of creative
cloud. what do i do?"
>To view the discussion, visit: https://forums.adobe.com/message/7262206#7262206
>

DOWNLOADING CREATIVE CLOUD OVER TRIAL VERSION

Had a trial version that expired. Purchased Creative Cloud recently, but download reverts to expired trial version offering option to buy. Advice?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Using Lightroom Cloud to Sync Catalog Between Two Machines

I have use of so many cloud services including the 20gb that Adobe gives me. Is there a way i can sync my catalog on the cloud so that i can have all my metadata on both my laptop and desk top? I also have 300gb of cloud storage though Copy. I would just like some recomendations on how best to go about it. Thanks

Hi Pat,
Using Lightroom Cloud to Sync Catalog Between Two Machines
If you’re running Lightroom on a laptop during your location shoots, you might want to take all the edits, keywords, metadata, and of course the photos themselves, and add them to the Lightroom catalog on your studio computer. It’s easier than it sounds: basically, you choose which catalog to export from your laptop, then you take the folder it creates over to your studio computer and import it.
You need to decide whether you want to export a folder (all the imported photos from your shoot), or a collection (just your Picks from the shoot). In this case, we’ll go with a collection, so go to the Collections panel and click on the collection you want to merge with your main catalog back in your studio. (If you had chosen a folder, the only difference would be you’d go to the Folders panel and click on the folder from that shoot instead. Either way, all the metadata you added, and any edits you made in Lightroom, will still be transferred over to the other machine.)
Please refer to http://www.peachpit.com/articles/article.aspx?p=1930499 for more details.
Thanks!
Eshant Jindal

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would ve

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would very much like to download a Mac version, so please send my correct web link. By the way my s. number for Lightroom 5 up is [removed], and I also have s.number for 4 up and 3 full.

The latest non-CC version of LR 5 is 5.7.1 and download links are available on the Adobe Updates page:
http://www.adobe.com/downloads/updates/
Both Mac and Win links are there.
If you are asking for a LR 5 CC link, which wouldn't require a serial number, please be more clear about that.

Intuos3 pen tip acts like right click in Photohop CS4

I have a Intuos3 5 wide. It works great in various applications under Windows Vista 32bit and the latest drivers.
I'm using a normal Logitech mouse which is set to left-handed because I use the mouse with my left hand. The Intuos pen is set to the default right handed.
So far no problems except for Photoshop CS4.
In CS4 the pen tip acts like a right click. I can only draw or click when I keep de lower button on the pen pressed down. The eraser does exactly the same, thus showing the context menu).
I tried to reverse the pen functions and the mouse handedness for Photoshop only but this didn't work the right way. I can assign a right click to the tip so I can draw and click as it should be. But I cannot do this for the eraser so I'm not satisfied with this workaround.
I have this problem in Photoshop CS4 only. Not in Lightroom or Bridge (or other non Adobe programs). Anyone who can help me with this problem?

Hey there,
I definitely hear you about Split Motion. There is an enhancement request for supporting multiple layers, and adding it as a keyboard shortcut. The first one is tricky, but the second one is not. I think there was hope that splitting motions wouldn't be necessary much (especially since you have to be careful when doing so when eases are involved), which is why the eventual need for more functionality related to split motion was realized a bit late in the schedule.
Now regarding other operations, such as you mentioned F5 to insert frames - that and other operations (inserting certain types of property keyframes, F6, and so on) work just fine.
You can apply a shortcut to Create Motion Tween in the custom keyboard shortcut dialog. Not all operations in the program are available though (most context menu items aren't), which is why unfortunately why we don't see Split Motion yet.
It might be possible to avoid Split Motion though with another workflow. What are you using the feature for? Just curious in case I can help.
Jen.

My photoshop CC acts like I have a trial account and asks repeatedly to sign on

My photoshop CC acts like I have a trial account and asks repeatedly to sign on. This happens about one third of the time I try and use CC. This is very frustrating as each time I have to resign on, enter my email and password which takes about 5 minutes each time. Once I sign on it acts like this is a new account although I have a clould account for a couple months now. How do I get this to stop?

Hi McBuck01,
Welcome to Adobe Forum,
Welcome to Adobe Forum,
You can go through this thread, it can help to resolve your issue:
http://forums.adobe.com/message/5703632#5703632
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
You may be prompted to sign in but if you are on an annual plan you have up to 99 days to sign in. If you are on month to month then you may have up to 30 days to sign in. You can find more details on this in the Creative Cloud FAQ athttp://www.adobe.com/products/creativecloud/faq.html.
Do I need ongoing Internet access to use my Adobe® Creative Cloud™ desktop applications?
No. Your Creative Cloud desktop applications (such as Adobe® Photoshop® and Illustrator®) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.
An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
Regards,
Rajshree

Just purchased PS CS6 subscription. Acts like my old expired trial

So my CS6 Extended trial period ran out today and I decided to activate a monhtly subscription. After purchase I got an email pointing me to the Creative Cloude weblogin where I downloaded PS again (I uninstalled my previous trial version just to be sure)
but whenever I try to start PS, it acts like my old trial version and I can't get it to work. What am I doing wrong?
Thanks
rgds Henrik
Ps. is the subscription version really the Extended version? If not, then perhaps my old extended trial version has systemfiles all over the system messing with my subscription of another version?

Hi Henrik,
I wondered if the reason Photoshop might be running in trial was that the language was not set correctly. You might try setting the language to English (International) in the Adobe Application Manager language preferences (might have to reinstall again).
The install language setting is in the Preferences, little triangle next to your name in the Adobe Application Manager.
This video might be helpful
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-design/installing-multiple-l anguages-of-a-desktop-application/
-Dave

Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t fin

Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t find more the desinstaller of old CC version and the 2 versions takes a lopt of space on my disk... is it normal or is there a necessity to stay with the 2 versions... Now I use only the 2014 version but the old version is always there ????

Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

I have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number

i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."

There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that.

Lightroom Cloud acts like it is on a trial version?

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