Lightroom Compatability Issues

Hi I have recently purchased and downloaded Lightroom 5 but it won't load on my system. Following this I downloaded Lightroom 4 which works fine however the serial number for LR5 won't register on 4. Is there anything I can do to get round this as I have purchased a legitimate version of LR

No. Nobody can change the system requirements or meddle with teh serial numbers. If you can't use LR5, simply return it. Otehrwise upgrading your operating system to something that is supported is inevitable.
Mylenium

Similar Messages

Lightroom 5.7.1, Yosemite OS X - Synchronise Folder function doesn't work in Lr. Is there a compatibility issue? I can see the folders/images in Finder but when trying to synchronise folders in Lr it does not recognise that there are any images and theref

Lightroom 5.7.1, Yosemite OS X - Synchronise Folder function doesn't work in Lr.
Is there a compatibility issue? I can see the folders/images in Finder but when trying to synchronise folders in Lr it does not recognise that there are any images and therefore unable to import to catalogue. Anyone has any idea how to make it work. Thanks a lot.

Hi Elba,
Thank you very much for your reply. Not sure, however, that we are talking about the same problem.
I am trying to perform the same function in Lr that I have been doing for many years in the past and has only been a problem in the last few days (possibly coinciding with upgrading to Yosemite, trying to find out whether that is the problem)
I am not intending to sync any files with Creative Cloud but only trying to use 'Synchronize Folder' function in Lr. Normally, I would right click on a particular folder in Lr catalogue and click on that function to check that the Lr Catalogue is perfectly matching my drives where the original photos are actually stored.
The problem that I only started to encounter is that I can see the files on the actual drives but they do not appear in my Lr Catalogue and they are completely invisible to Lr. I simply can not get Lr to recognise them and then import them to catalogue.
If for example, I export images to Ps and then save and close them, they do appear on my drive but are invisible to Lr and I can't get them imported into the catalogue. Import to folder also not producing any results as they are still invisible to Lr.
Completely baffled by it. Any idea what could be the reason?
Kind regards,
Nik

Compatibility issues with mac OS - Lightroom 4 works where CS5 won't

Hope someone can shed some light on this issue...
I tried installing Lightroom 4 on Mac OS 10.6.1 (which is currently running CS5 without issues) but the specs call for OS 10.6.8 or later (10.7). When I updated my OS to 10.6.8, none of my CS5 apps work! They encounter launch errors - InDesign, Illustrator, Dreamweaver... only Photoshop seems to work. So, I reverted back to OS 10.6.1 and all the programs function. Is Adobe working on a solution to fix this issue? I see with the forums that several other users have noted the same issue with CS5 not working in the OS 10.6.8 environment. I don't want to upgrade my OS just to have Lightroom function, but none the CS apps. I was thinking of partitioning my HD to load both OS, but that shouldn't be the workaround. I am very disappointed that I've purchased Lightroom 4 and now am unable to use it due to compatibility issues with the OS with the rest of CS5.0.

Pixelzboy are you receiving any specific errors when launching your applications under 10.6.8? CS5 should work just fine with 10.6.8 as well as 10.7.3. You may also want to post to the product specific forums with your launch errors as the users in those forums will be more familiar with troubleshooting steps specific to those products.

Lightroom 4 issues

I have installed the upgrade of lightroom 4 and windows 7 will not open it stating there are compatibility issues. What do I do?

Did you have 3.x before? Is 3.x still working?
Did you run the installer as administrator?
Does LR 4 not even open or when does the error occur exactly?

PS CS2 lens correction causes "Maximize Compatibility" issue in LR

Question: why does PS CS2/3 convert the layer "Background" to "Layer 0"?
This is the problem (and solution):
I encountered the widely discussed "Maximize Compatiblity" issue with a bunch of PSD files (slide scans) that contained only one layer. Puzzled as I was that the layer thing apparently could not cause the problem, I reopened some of those files in PS CS3 and I noticed that each of them had had a lens correction. Just to make sure I was on the right track I applied a lens correction to a file that had been already imported into LR successfully and used the SaveAs command and unchecked the Maximize Compatibility option. The new file could not be imported into LR. So no more lens corrections? - I thought.
A closer look on the troublesome files made me learn the (only) layer had been renamed from "Background" to "Layer 0" after the lens correction was made. I used the "Flatten Image" command and this turned it back into "Background". After this, the file could be imported into LR without a problem.
I can now apply this trick to all troublesome files that have had lens corrections and thus avoid the huge increase in file size (130MB is a lot already).
Now I write this for those of you who have the same problem and are still puzzled (to help out) but I also would like to have some insight into why PS CS2/3 lens corrections mess with the layers.
Thanks.

>My conclusion would be that LR can only import PSD files that meet the following requirements:
>1. must contain only one layer
>2. that layer must be called "Background"
Your conclusion is only partially correct.
Lightroom will import multi-layered PSD files that have been saved with the preference for "Maximize PSD and PSB File Compatibility" set to On. This is clearly stated in the Release Notes and Help documents:
>Photoshop format (PSD)
>Photoshop format (PSD) is the standard Photoshop file format. To import and work with a multi-layered PSD file in Lightroom, the file must have been saved in Photoshop with the Maximize PSD and PSB File Compatibility preference turned on. Youll find the option in the Photoshop file handling preferences. Lightroom saves PSD files with a bit depth or 8 bits or 16 bits per channel.
As to the original point -
PS CS2 lens correction causes "Maximize Compatibility" issue in LR.
Photoshop renaming Background Layer to Layer 0 is a Photoshop issue, not Lightroom. When it occurs the files effectively becomes a multi-layered file, even if there is only one layer (i.e layer 0). Why using the Lens Correction filter causes the background layer to be renamed is currently unclear, but I have raised it in the "appropriate" place. In the meantime, I recommend that you set the Maximise Compatibility preference to
Always. Doing so will save non layered files as normal and multi-layered will have the
necessary* composite preview. You can continue to use the flatten command to fix the errant files.
*Enabling the Maximise Compatibility preference ensures that Photoshop creates a composite preview of multi-layered images. It is intended to enable applications that can't read layers to preview the images. Lightroom cannot read multi-layered files, therefore the composite preview MUST be present in such files.
>Has anyone noticed different behaviour with the Lr v2 beta? I'd hate to double the size of all my multilayer PSDs just so they can load into Lr(?)
Lr 2.0 will function as per Lr1.x; i.e. not using Maximize Compatibility when saving multi-layered files will mean that they are not compatible with Lr2.0.

Lightroom comptibility issue with SoftRaid software

Long time user of Lightroom & Photoshop but I need to find out if Adobe has a compatibility issue with SoftRaid Software. After creating a Raid Drive with SoftRaid for my Master Lightroom Photo Library, Lightroom FAILS to MOUNT the drive within its Volumes list when LR 5 is opened?? Spoke with SoftRaid Tech Support and was directed to ask Adobe!

If Lightroom is no longer available from the Mac App Store (MAS), that was an Adobe decision to longer sell it through that distribution stream. MAS versions of apps have no serial numbers, that is an Apple requirement for a developer to sell through the MAS.
If you have a backup of your current Mac installation, you should be able to restore the MAS version of Lightroom from the backup. If not, you will need to purchase it from whomever Adobe now sells it through.

Firefox browser compatibility issues webdynpro for java application

Hi,
we have migrated SAP net weaver SP 21 and also to IE8 and Firefox. we have compatibility issues in Firefox like input fields, labels and command buttons are not properly aligned when comparing with IE 8.
Could you please give suggestions to fix this problems.
Thanks.
Parthiban

Hi Parthiban,
Please check the SAP NetWeaver 7.0 Product Availability Matrix (PAM) in the Service Market Place http://service.sap.com/pam.
[Check here |http://saplab.org/wp-content/SAP-NetWeaver-7.0-PAM.pdf]and verify you firefox browser versions compatibie for webdynpro
Hope it will helps
Regards
Arun Jaiswal

I am having trouble accessing webmail on TalkTalk (formerly Tiscali) using Firefox 5.0 and TalkTalk tell me there is a compatibility issue?

I had no problem with my previous version of Firefox and I can access my TalkTalk/Tiscali webmail using the latest IE browser. I am able to sign in but cannot access the mailbox contents. When I asked TalkTalk about the problem they have stated the following "If you are unable to access the mailbox using Firefox version 5, then I would like to inform you that there is compatibility issue with Firefox version 5 and Talk Talk webmail, due to which you are getting the above error. You can also try uninstalling the latest version of firefox and then reinstall it to the earlier version to resolve the case." May I assume that between you this difficulty will be resolved? I would prefer to use Firefox and do not wish to revert to IE.

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 ''if'' you set the browser to ''lie'' to TalkTalk mail by saying that you are still using version 3.6.
You can find the instructions for that in a post on the TalkTalk forums: [http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787 Firefox 4 & TalkTalk webmail - Forums].
Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.
Does it work?

OS 10.4.11 and HP Officejet 4500 compatibility issue (scanning)

Hi there,
I am having a compatibility issue with a G4 (OS 10.4.11) and a HP Officejet 4500 (all-in-one).
(Sorry if this is a little long, but there are many specs and many attempts listed here).
Problem: I cannot scan from the computer (upon opening HP Scan, a Browser Device window pops up, asking to "Choose a scanning device" the model is not listed, and it continues to search for a device but cannot find it) or from the scanner control panel to the computer (I tried selecting Open in HP Scan and Open in Preview from the panel –it then says on the panel "Starting scanning" but it doesn't scan even though the power button flashes (it then reverts to date and time), and the program it's opening in on the computer just seems to hang).
Still, some functions work fine:
- I can print from the computer to the printer (it recognizes the printer)
- The HP fax test seemed to run fine (via computer)
- As a stand-alone device (without the computer), I can photocopy in B&W and color –so there doesn't seem to be anything wrong with the scanner itself.
Here are the specs:
Computer specs:
- PowerPC G4, 933 MHz, 512 MB SDRAM, running OS 10.4.11 (no Intel Core processor)
(the hard drive is partitioned into 3 –one runs 10.4.11 (the others Jaguar and OS9 –for compatiblity with other programs/peripherals) –21GB space remaining on 10.4.11 partition
All-in-One specs:
- HP Officejet 4500 G510g-m (USB, not wireless) all-in-one (printer/scanner/fax/copier) with USB 2.0 high-speed A-B printer cable (says in literature and on box it is compatible with the G4 running OS 10.4.11, 256 MB RAM, 500 MB HD)
I contacted HP Tech Support. They suggested the following which were tried and failed to work:
- shutting everything down and restarting (many times)
- they checked to see if there was any update to the HP software –there didn't appear to be
- plug power cord directly into wall outlet
- switch to USB 2.0 cable (from 1.0)
- unplugging and replugging the USB 2.0 cable
- plug USB directly into the G4
- turning off the firewall (under System Preferences - Sharing)
- "scrub" or complete uninstall of all HP software (twice)
- search and removal of files via system and user libraries pertaining to HP (and some Epson files)
- verify and repair permissions (twice)
- reinstall of HP software (twice, second time after scrub/uninstall and verify/repair permissions)
- Software Update (via Apple menu) –only found Java 1.3.1 and 1.4.2 Release 2 (version 2.0) which they suggested might fix the problem –I downloaded and installed them, and then J2SE 5.0 Release 4 (version 4.0) which I downloaded but could not install (error message)
I then contacted Apple Tech Support and they said to go to support.apple.com and do a manual search for "HP 4500" –I did not find any drivers.
[I did previously have an Epson CX 4600 all-in-one which scanned fine with a USB 1.0 cable, even after the printheads had clogged shut –and I had had a HP Officejet J4580 which worked fine (which was for a family member) –this software would've been removed with the current HP installs and scrubs]
I am on the verge of returning this –it has also gotten several very bad reviews on the Apple site (for the wireless), however, I may have trouble finding a compatible device, as one running 10.4 is getting hard to find (unless I buy used, then no warranty and potentially other problems).
If anyone knows of any drivers or has any other information as to why this is not working, I would be most grateful (BTW, I am not much of a tech guy, so please bear with me).
Thanks.
Frazzled Macuser

Hey @Greenise,
Welcome to the HP Support Forums!
I would like to assist you today in getting the proper Full Feature Software and Driver package to install your HP Officejet 4500 Desktop All-in-One printer on your Mac OS X 10.4.11 Operating System.
Below is the link for the Full Feature Software and Driver Installer. Simply click on the link and select the 'Download' button in the top left hand corner. Once the download is complete just run through the on screen instructions to install your printer.
HP Officejet Full Feature Software and Driver (Universal) - Mac OS X 10.4,10.5 and 10.6.
Please let me know if this installer works for you and if you have any other questions. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

ILife 08 and iMovie 06 compatibility issues?

Sorry if any of this has already been covered in other threads...
Has anyone had a chance to thoroughly test the 6.04 version of iMovie (download version if you install iLife 08) and know what compatibility issues there are?
I.E. How well does iPhoto 08 play with iMovie 06, or iMovie 06 with iDVD 08. Are the third party plugins problematic with v6.04?
From what I saw at the Apple store, iPhoto08 and iDVD08 would be the only apps that I would really want since iMovie08 seems to be a step backwards and iWeb is still lacking in everything that I wanted improved. But I don't want to waste the money to discover all sorts of "gotchas" with trying to get iMovie06 to play nice with the rest of iLife08...
Also, has anyone done an install excluding iMovie08 entirely? Do you still need to download 6.04 if installed this way? Are there any pitfalls?
This is like Deja vu or something...When iLife06 first came out, I installed everything but iMovie and stuck with iMovie05 for a long time cause of all the bugs and how long it took to get the third party plugins working...

Of all the things for people to moan about with iMovie '08, the real unfortunate thing is it's inability to import effects, etc. (essentially your completed movie) from iMovie HD. One could somewhat forgive Apple for this debacle, if only it played nice with iMovie HD. Then it could be everything it's supporters say it is, i.e. "a different app," "a simple app for simpletons in a hurry" (although I find it's lack of tools and compatibility issues more difficult to manage).
...and a lot of us feel like this is the thing we're going to be stuck with going forward.
I keep thinking that something else is going to happen, because this can't be right. I think this diver/video engineer who came up with this concept is suffering from the bends.
Apple doesn't need the money, (as in making us buy Final Cut Pro for decent video editing), trust me, so I don't understand why it would take the PR hit.
iMovie '08 spoofs are already on YouTube, etc.
Message was edited by: rmig68

How do I fix Reader XI compatability issues with Windows 7 Home Premium?

Compatability issues are keeping me from being able to open pdf files using Acrobat Reader XI. I have Windows 7 Home Premium and am using Webroot Security. It is telling me to try unprotected mode, but I would like to be able to use protected mode. Any way to fix this?

M Ben wrote:
all of my option under file and edit are darked out.
All menu options in Reader DC are very faint compared to earlier Reader versions or other programs. You should still be able to click Preferences on the Edit menu:

HT5306 I do not want to give remote access to anyone but myself as privacy is my friend. Can this remote desktop software still be for me personally unless I allow access and for my MAC lap top only? What if I do not update? compatibility issues with wh

Hello:
Thank you for the update for remote access for desktops.
Personally, I do not want to give remote access to anyone but myself as privacy is my friend. Can this remote desktop software still be for me personally unless I allow access and for my MAC lap top only? What if I do not update? I do use this lap top in other countries. compatibility issues with what?

Apple Remote Desktop is off be default. It has to be enabled for some one to be able to remotely connect to the computer. And then, you still have to have a user name and password on the computer to remotely connect with.
If you want to see if remote access has is enabled for Apple Remote Desktop; you can find the setting in, Apple Menu, System Prefrences, Sharing. If it's enabled, Remote Management or Screen Sharing will be checked.
Beucase Apple Remote Desktop Agent is part of the Mac Operating System; even if your not using it, Apple Software Updates will from time to time offer updates for ARD Agent. Software Updates can some times be stacked ontop of each other; so chosing not to install an update, can mean other updates you may want may not be offered. At least until you install the updates those updates require. Also software updates can improve the security of your computer.

Compatability issues with Windows 7

I have been trying to print out some event tickets from an email attachment and am being told that there is a compatability issues between that latest Adobe acrobat and Windows 7. I have been directed to this website for solutions.

Hi,
Are you Adobe Acrobat or Adobe Acrobat Reader to view the tickets?
Did you try saving the attachments to your desktop and initiating a print?
Thanks

Since updating my iPhone 4 to iOS 5.1 I'm having compatibility issues with my speakers and my iTunes wifi sync isn't working. Anyone else having the same problems?

Since updating my iPhone 4 to iOS 5.1 I'm having compatibility issues with my speakers / docking station and my iTunes wifi sync isn't working. Anyone else having the same problems? Both worked fine until the update...

Okay. I got it working again by setting it up as a new phone instead of just syncing. Then I backed up. All is good today.

Compatibility issue between your power management system and Windows 8.1

I have purchased a new Lenovo Ideapad S410 and have this problem.
Compatibility issue between your power management system and Windows
It also gives a message "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. (100% complete)
If you'd like to know more, you can search online later for this error:
VIDEO DXGKRNL FATAL ERROR
Please help! My laptop is only 5 days old.

What model do you have? Can you post your MTM or model name?
Sometimes these messages are a false alarm.

Lightroom Compatability Issues

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