"lightroom encountered an erorr when reading from it's preview cache and needs to close"

I can't get rid of this error message.  I have moved/deleted the preview cache..did not help.  I then deleted all the other files in the "Lightroom" folder...doesn't help.  Please help!!  thank you in advance

Thanks everyone. Just for future people who may read this... Turns out..LR had created another catalog on my C:/ drive that I didn't know about.  (My main catalog is located on a separate drive.) So, when I was doing all of these steps to my main catalog, it didn't work.  Problem was on the C:/ drive.   I still wasted a ton of time talking to support and the person was not knowledgeable.  He/She kept telling me that my catlog was corrupted even though the error message clearly stated it was the preview cache.  All of these software companies need to a) bring their support desks back into this country, b) train the people to actually know the product inside and out.  I've had to contact 3 different companies for support over the past few weeks and all of them gave me useless generic answers that you can find on their websites.  Frustrating.  Sorry for the rant and thanks again everyone.

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