LightRoom for mac not keeping serial number

Anytime a user runs LR for the first time after a reboot it asks for a serial number. this is true for both local administrators, Open Directory Admins, and non-admin users.
I called Adobe, but because it's a volume educational license, it has to go to Tier 2 and they charge for that.

Hello,
it means that LR can't load pictures, nor editing them or exporting. LR is blank!
Thks

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    Hello,
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    Thks

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