Lightroom freezes when i click import button

how do i keep lightroom from freezing when i click import button. right now it is worthless. adobe technical support is no help

F. McLion wrote:
You are copying the photos. Does LR have the permission to delete the files from its source location - as DdeGannes suggested? Maybe this dialog is misleading.
Did you try to just add files copied to the destination before - just for finding the issue?
If nothing helps: Any chance you can upload one of the jpg to some file sharing service so we can have look at it?
I believe DdeGannes suggested permission on the Destination folder (not the source folder). Performing a copy requires only Read&Write permission on the destination folder, not the source folder. You need to go into your operating system and change the permissions to Read&Write on the destination folder. (If you don't know how to do that, go to your favorite search engine and type in Change Permissions Mac)

Similar Messages

Lightroom will not let me import photos from either camera or desktop. I can see them in the preview part of Lightroom but when I click import, just says they can't be read. HELP!

Lightroom will not let me import photos from either my camera or my desktop. They show up in the preview bit of Lightroom and I select the ones i want to import, then add my metadata info etc and file handling, but then when I hit IMPORT just keeps saying they can't be read. SO FRUSTRATING.

F. McLion wrote:
You are copying the photos. Does LR have the permission to delete the files from its source location - as DdeGannes suggested? Maybe this dialog is misleading.
Did you try to just add files copied to the destination before - just for finding the issue?
If nothing helps: Any chance you can upload one of the jpg to some file sharing service so we can have look at it?
I believe DdeGannes suggested permission on the Destination folder (not the source folder). Performing a copy requires only Read&Write permission on the destination folder, not the source folder. You need to go into your operating system and change the permissions to Read&Write on the destination folder. (If you don't know how to do that, go to your favorite search engine and type in Change Permissions Mac)

IMovie freezes when I click import, I just upgraded to Mavericks

I upgraded to Mavericks yesterday and when I opened iMovie to work on a new video, I click on import and then iMovie stops working. I have to force quit. Any suggestions?
Thanks!

It's not clear whether your printer is included in the Apple list - there is an Officejet 6100 and a couple of other types. Go to the page linked to above and use the browser search for 6100.
I'm afraid HP are notorious for not supporting older printers - I had the same problem. Probably they hope you will buy another printer (I did, but it was a Canon). I did look on HP's site and couldn't see a driver - you could give it a try (make sure you have the exactly correct printer name):
http://www8.hp.com/uk/en/support-search.html?tab=1#/qryterm=HP6100&search_search type=s-002
Alternatively ou could try Gutenprint (open source software):
http://gimp-print.sourceforge.net/MacOSX.php
I found it would indeed drive the printer, but the colour dithering wasn't very satisfactory and the duplex printing bolt-on wouldn't work. However as Gutenprint is free it's worth trying to see if it's any good for you.

My Lightroom crashes when I click Import?

I have rebooted my PC. But it keeps crashing

Did you provide computer DETAILS and ask other users? Photoshop Lightroom
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I have been using Lightroom 4.4 successfully for over 2 years. Just tried to import some new photos after a vacation and the application crashes when I click "import" every time. Tried restarting computer. Version says it is up to date.

I have been using Lightroom 4.4 successfully for over 2 years. Just tried to import some new photos after a vacation and the application crashes when I click "import" every time. Tried restarting computer. Version says it is up to date.
How do I get formal support for this from Adobe?

Thanks for the response. The application was crashing. A Windows message was displayed showing "Lightroom.exe has stopped working", "Windows can check online for a solution the problem.". Etc.
I just launched Lightroom to check the exact message for this reply - and the Import worked. It had failed dozens of times before.

LR 3 freeze when trying to import (with a workaround)

Hi,
Windows XP SP3
Core i7 with 4 GB RAM (3 in use)
I had mentioned this in the previous IMPORT FREEZE thread, but that thread go pretty long and convoluted so I thought I would isolate the particular problem that I (and many others) are having.
Problem is that when hitting the IMPORT button (or doing a drag and drop, or using the menu to select IMPORT), the screen freezes. Most of the time the cursor arrow is frozen on the Import button. LR thinks that it is in Import mode but there is no UI. To get out of this frozen mode you just have to hit the escape key, and LR dismisses the (non-existent) Import screen and continue to function normally.
Sometimes the Import screen is partially drawn. I think this happens if the Import mode had worked previously in this session (like it does right after a complete re-boot).
The problem is that once this problem shows up, while you can get out of the frozen program (by hitting the esc key) there is no way to import files into LR without re-booting.
Workaround:
This morning I realized that since the problem seems to be with drawing the Import screen, that maybe Auto-Import would work, and at least I would have the import function back. So I tried it and it works perfectly. I just download to the HD using another method to get the files from the memory card to the HD, and then move the files to the watch folder (after you enable Auto-Import). Set the preview to minimal so the "import" can go as fast as it can.
Hope this helps, and if Adobe or anyone else with this specific import problem has additional info, please post it hear. I know other people are having problems with the actual import, but let's keep those in a seperate thread (at least that is my suggestion).
Thanks in advance.
Michael Tapes

First let me say I appreciate your 2cts worth. I am learning more about this issue with every post. That's the great thing about forums. It brings the smart people with the passion for making life easier for others together, learning a bit more at the same time.
Before I downloaded the trial version I checked the system requirements. Lightroom is built for systems several years old. Here are my PC specs:
- Dell Studio 1737
- Windows Vista Home Premium w/SP1
- Intel Core 2 Duo CPU T6500 @ 2.10GHz
- 6 GB RAM
- ATI Mobility Radeon HD 3650
- 64-bit Operating System
This should be more than enough to run the most demanding Lightroom tasks. Your thoughts?

ITunes freezes when I click on "burn" - CD diagnostics attached

iTunes freezes when I click on "burn" CD, or when I click on the "burning" tab in Edit, Properties, Advanced. I have to then use Task Manager to get out of iTunes then.
I ran a CD diagnostic and the results are below:
Dell Computer Corporation Dimension 2400
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.0.1.109),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IDE\DiskST380011A______________________________3.16___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLite-OnLTN486S_48x_Max_________________YDS6___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUOG!CE-S/SW!SW-349F!_______________R703___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive on -128(0xffffff80) media at speed 0X.
Can anyone help?

Thanks for your question.
My system has all of the updates and drivers. The problem stated when I upgraded iTunes.
Are you suggesting that because of that, I need to upgrade to Windows XP?
Many people are having the same problem as I, and they already have Windows XP....so I doubt that is the problem.
My question is:
Where can I find an older revision of iTunes? At least then we could use our burners until apple fixes this bug, and then upgrade.
Thanks again,
oxford

I'm using windows 7, trying to download pictures from my canon 5d mark 2, but when I click import, the camera does not appear. I've tried changing USB ports, switching the camera on and off, trying a different USB cord, tried a different camera, but nothi

I'm using windows 7, trying to download pictures from my canon 5d mark 2, but when I click import, the camera does not appear. I've tried changing USB ports, switching the camera on and off, trying a different USB cord, tried a different camera, but nothing. Please help! This problem only started a few days ago on lightroom 3.6, upgraded to 5.5, but still not working. Thanks.

Can you see the Canon EOS camera and image files using Windows Explorer? If not disconnect the camera, close all applications' shutdown Windows, and TURN OFF the power to your system and ALL connected devices. Disconnect all phones, iPads, and any other USB devices and restart your system.
Retry Windows Explorer and see if your camera is showing. If so try LR import again.

Invalidate session when user clicks back button

I want to invalidate the session when user clicks back button, so that user cannot refresh and reload a page.
Any suggestions will be highly appreciated.
Message was edited by:
sam_amc

* SessionInvalidator.java
* Created on October 27, 2006, 9:18 AM
package web;
import java.io.*;
import java.net.*;
import javax.servlet.*;
import javax.servlet.http.*;
* @author javious
* @version
public class SessionInvalidator extends HttpServlet {
    /** Processes requests for both HTTP <code>GET</code> and <code>POST</code> methods.
     * @param request servlet request
     * @param response servlet response
    protected void processRequest(HttpServletRequest request, HttpServletResponse response)
    throws ServletException, IOException {
        response.setContentType("text/html;charset=UTF-8");
        PrintWriter out = response.getWriter();
        String reposted = request.getParameter("reposted");
        if("true".equals(reposted))
            HttpSession session = request.getSession(false);
            if(session == null)
                // This is step 4 and beyond
                out.println("<html>");
                out.println("<head>");
                out.println("<title>Servlet SessionInvalidator</title>");
                out.println("</head>");
                out.println("<body>");
                out.println("<h1>Servlet SessionInvalidator at " + request.getContextPath () + "</h1>");
                out.println("I said, your session is now invalid! Now where are those Duke Dollars at?");
                out.println("</body>");
                out.println("</html>");
            else
                Integer hitCount = (Integer)session.getAttribute("hitCount");
                if(hitCount == null)
                    // This is step 2 (the "good" - "stay" page.)
                    out.println("<html>");
                    out.println("<head>");
                    out.println("<title>Servlet SessionInvalidator</title>");
                    out.println("</head>");
                    out.println("<body>");
                    out.println("<h1>Servlet SessionInvalidator at " + request.getContextPath () + "</h1>");
                    out.println("Your session is good.<br>");
                    out.println("If you click the browser's back button, you will invalidate your session.");
                    out.println("</body>");
                    out.println("</html>");
                    hitCount = 1;
                    session.setAttribute("hitCount", hitCount);
                else
                    //We've used up our good visit
                    session.invalidate();
                    // This is step 3
                    out.println("<html>");
                    out.println("<head>");
                    out.println("<title>Servlet SessionInvalidator</title>");
                    out.println("</head>");
                    out.println("<body>");
                    out.println("<h1>Servlet SessionInvalidator at " + request.getContextPath () + "</h1>");
                    out.println("Your session is now invalid");
                    out.println("</body>");
                    out.println("</html>");
        else
            // because the javascript in the following output will never allow a user
            // to continue clicking back any further than this, we can safely create the session.
            // (or perhaps the session can already be created here and this may not be necessary).
            // A problem lies where if the user chooses to "select" a page back in history they thereby
            // potentially skip back "over" this functionality, thus defeating the purpose of it.
            request.getSession(true);
            // This is step 1 (indirection)
            out.println("<html>");
            out.println("<head>");
            out.println("<title>Servlet SessionInvalidator</title>");
            out.println("</head>");
            out.println("<body onload=\"document.getElementById('invalidatorForm').submit()\">");
            out.println("<h1>Servlet SessionInvalidator at " + request.getContextPath () + "</h1>");
            out.println("<form id=\"invalidatorForm\" action=\"SessionInvalidator\" method=\"POST\">");
            out.println("<input type=\"hidden\" name=\"reposted\" value=\"true\">");
            out.println("</form>");
            out.println("</body>");
            out.println("</html>");
        out.close();
    // <editor-fold defaultstate="collapsed" desc="HttpServlet methods. Click on the + sign on the left to edit the code.">
    /** Handles the HTTP <code>GET</code> method.
     * @param request servlet request
     * @param response servlet response
    protected void doGet(HttpServletRequest request, HttpServletResponse response)
    throws ServletException, IOException {
        processRequest(request, response);
    /** Handles the HTTP <code>POST</code> method.
     * @param request servlet request
     * @param response servlet response
    protected void doPost(HttpServletRequest request, HttpServletResponse response)
    throws ServletException, IOException {
        processRequest(request, response);
    /** Returns a short description of the servlet.
    public String getServletInfo() {
        return "Short description";
    // </editor-fold>
}The problem with even attempting to do this is that with today's browser capabilities, users can optionally choose to jump to a particular page in the browser history and this may not necessarily be the most recent page. In this case, you would also want to invalidate the user's session after already having been there (whatever page that may be). Then you have situations when the user may wish to jump back in history to external pages they were visiting before they reached your own site's pages. Then what happens when they start clicking forward, forward, etc... from there? This is why I prefer writing Swing Clients as alternatives to browser applications. There are soo many possible ways break web applications made for standard web browsers both maliciously and simply by accident or irregular user patterns. Regardless, this servlet would work based on the assumption that all the user(s) would "ever" do aside from moving logically forward is clicking on the browser's "back" button.
cheers!
Message was edited by:
javious

HT201209 Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

Get the redeem code from the KLove page:
http://www.klove.com/music/store.aspx
...and enter it into the Redeem Code box in the iTunes Store.
You will have to sign in to your iTunes account.
It worked fine here. If that doesn't work for you, let us know what went wrong.

Problem report only print out when i click back button

hi all..i having problem with my report print program. the problem is my report did not immediately print out when i click print button. the program require me to click back button before print out execute. please help me to solve this problem. Thank you.
Edited by: padile on Jan 7, 2010 3:51 AM

Hi,
In your program, mention the following:
DATA: gs_out_opt TYPE ssfcompop.
gs_out_opt-tdimmed = 'X'           "Print immediately
CALL FUNCTION lv_fname         "Smartform FM
      EXPORTING
        output_options     = gs_out_opt
Regards,
Dawood.

Thanks For Your Support in advance i want to know that when I open a website that time view print option and when I click close button then page also new window page also close. I want to copy it how i can stop this print option?

WHEN I OPEN A URL THAT TIME WITH PAGE OPEN SHOWS PRINT OPTION AND WHEN I CLICK CLOSE BUTTON OF PRINT OPTION THAT TIME NEW WINDOW BUTTON IS CLOSED. I WANT TO CLOSE ONLY PRINT OPTION. PLEASE HELP ME...............THANKS

Many sites which offer specific "print formatted" pages do that: they assume that once you have finished with the print dialog you no longer want the page itself. So for your convenience they close it. Not so convenient for you, since you still want to view the page.
I'm not aware of an easy solution for this. I can think of a couple different approaches.
First, maybe there's an add-on to solve this? That would be easiest.
Second, maybe there's a userscript to solve this?
The Greasemonkey add-on runs userscripts which you can copy or download. Be careful to install only long-establish and trusted scripts. (''Is there a site that has this bad behavior that I can view without logging in? I will test one of my existing scripts to see whether it helps.'')
Third, Firefox has an old system for restricting site permissions in a custom text file in your profile folder (named user.js). Editing this file is a bit advanced, and I haven't been able to test it, but the system works along these lines:
<br>// Define a policy name for window.close permission
// (assumes you don't have this pref already)
user_pref("capability.policy.policynames", "nowindowclose");
// Define policy: disable sites from using window.close
// in their scripts
user_pref("capability.policy.nowindowclose.Window.close", "noAccess");
// List of sites subject to this policy
user_pref("capability.policy.nowindowclose.sites", "firstbadsite.com secondbadsite.com");
Again, I haven't tested that and recommend looking into add-ons first.

I have exported my bookmarks to an external drive. I want to import them back and they dont show when i click import..

When i click import, then open external hard drive the bookmarks dont show. If i open the external drive via 'start/computer' i can see them in it ok,.

Yes, that is a JSON backup, so you need to remove the .html file extension and add a .json file extension instead.<br />
If Windows is stubborn and doesn't want to change the file type but merely changes the name to bookmarks.json.html then try to add quotes around the name when renaming or (temporarily) disable hiding the file extension.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
Note that restoring a JSON backup will replace the current bookmarks, so you lose any bookmarks that aren't in the backup unless you first export the bookmarks to an HTML file.<br />
Then you can import that file after you've restored the JSON backup.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

I can't upload or import videos from my iphoto library, into final cut pro x. When i click, IMPORT MEDIA in FCP, It lists iPhoto Library as GRAY, and will not let me access it. I need the videos out of there. I have tried every way I can think of.

Like the title says...
I can't upload or import videos from my iphoto library, into final cut pro x. When i click, IMPORT MEDIA in FCP, It lists 'iPhoto Library' as GRAY, and will not let me select it. I need the videos out of there. I have tried every way I can think of.
I have also tried from the iphoto side, to export the videos or share them to final cut. I have had no luck.
I have tried to drag and drop indidual video clips from iphoto to fcp, and the programs simply do not respond to each other
I can see in the OLDER version of final cut pro x, where it has IMPORT FILES as an option, it was possible. I see this on forums and youtube videos of the older versions.
However, the newer version that i have, does not have IMPORT 'FILES' as an option, it is simply all lumped together as IMPORT 'MEDIA'
Thank You for the Help

at the end, you say "import preferences", which program are you describing?
So im safer using footage that is remotely being pulled from iphoto...
vs
using footage that is imported into FCP from imovie?
Is there anything i can do in fcp to make this footage more reliable or safer or more stable as i pull remotely from iphoto?
All the footage, and all the libraries to all programs, or on a new pegasus 12tb raid 5 setup fyi.

Screen turns white and freezes when I click on a link

also freezes when I click on the screen or try to use the right slide bar. Also getting firefox is not responding.

First, make sure that Firefox is set as the default browser. Ref: [[How to make web links open in Firefox by default]] and [[Setting Firefox as the default browser does not work]]. If links in Outlook Express that should open Firefox freeze the entire computer, you could try temporarily setting Internet Explorer (or another browser) as the default (see http://kb.mozillazine.org/Default_browser#Using_Set_Program_Access_and_Defaults for one way to do that).
If clicking links in Outlook Express still freezes the computer, you should seek help in a Windows XP forum or an Outlook Express forum ... for example, I found these with a google search:
*http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/outlook-express-6-causing-computer-to-freeze/75fb3e15-0934-4fb9-888b-3d82d6c7ae10
*http://www.windowsbbs.com/microsoft-mail-outlook-outlook-express-windows-mail/88467-can-not-open-links-e-mail.html

Lightroom freezes when i click import button

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