Lightroom has encountered a problem reading this photo + error ???

Details
* The exact version of the Adobe Application you are running. Lightroom 1.0
* Your Operating System details: Windows XP Professional Version 2002 Service Pack 2
* Amount of installed RAM: 1 Gig
* Amount of free disk space: 31.9 Gig, 184g (second drive)
* Make/Model of Video Card: Nvidia Quadro FX500/FX600
* Printer Details if you have a print problem: No print problems
* The EXACT text of any Error Messages you saw:
"Lightroom has encountered a problem reading this photo" "You will not be able to make adjustments to this photo" & Error idx ! = 0 && -idx <=->top-L->base
* Precise symptoms of your problem
Attempt to load all RAW files from (Canon 10d & MarkII). First few folders imported are fine, after loading 10 or so folder all the files afterwords have the above error, if I remove all files, and reload in a different order files that were giving the error will load correctly, and files that loaded correctly before now load with errors.
Screen Captures for reference.
http://www.pbase.com/brahm/image/80870830/original
http://www.pbase.com/brahm/image/80870983

Here is a snippet from a discussion on another forum that includes a quote from Jeff Schewe, whom I consider to be a very good source for reliable information:
Look, I'll make it REAL simple...
TIFF = Good
PSD = Bad
PSD is now a bastardized file format that is NOT a good idea to use. Even the Photoshop engineers will tell you that PSD is no longer the Photoshop "native" file format. It has no advantages and many disadvantages over TIFF.
TIFF is publicly documented, PSD is not. That makes TIFF a preferred file format for the long term conservation of digital files.
And, let me be blunt, anybody who thinks PSD is "better" than TIFF is ignorant of the facts. If Adobewould let them, the Photoshop engineers would tell you to quit using PSD.

Similar Messages

"Lightroom has encountered problems reading this photo."

***** UPDATE July 17, 2013 @ 9:16 am Central Time (UTC -06:00)*****
After Creating a fresh catalog I have been able to clarify the issue a bit. This error appears to only show up in Folders exported as Catalogs. Particularly when I try and open that exported catalog.
I suspect there is a problem with the way Lightroom 5 is exporting these catalogs. I didn't have this issue with LR4.4, but it shows up any time I export a folder as a catalog within LR5, regardless of whether or not it is exported from an upgraded catalog or a fressly created catalog.
It looks like fixing the problem is going to be time consuming, but not impossible. So far I have confirmed that these files - reported as throwing this error by Lightroom 5 ("Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo.") - can be imported into a new/existing catalog by multiple methods without carrying over the errors displayed in the exported catalog.
This is frustrating and adds additional steps to my workflow, but isn't undoable. Of course it would be nice if LR5 worked as correctly and exported folders as catalogs without throwing errors when those new catalogs were opened...
Is anyone else seeing this problem when they open catalogs created by "exporting a folder as a catalog"?
***** Original Post *****
I'm really confused. I am consistently getting this message on certain exports, but not others...
When it happens:
1) "Export this Folder as a Catalog" from a specific folder within my Working Catalog
Select the location
Select "Export negative files"
When I open the NEW Catalog - ALL the photos reflect this error message: "Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo."
When I go to the Develop tab it displays "There was an error working with the photo" over the photo, but I can edit it... When I close the catalog and re-open it, the changes don't reflect UNTIL I go back to the Develop tab, then the thumbnail will reflect the change. But the system still insists that it has a problem with the file...
2) The same thing happens when I export the file from my Working Catalog as an image of the same format - be it tif, dng, or psd, or RAW files. Not sure what I was refering to here (can't duplicate today - July 17).
When it doesn't happen:
When I export the file to the auto import folder for my Portfolio catalog (original format). This seems to work...
Why am I so confused? Because all of these catalogs are located on the same drive (which is different than the drive my Working Catalog is on). When they are auto imported to my Portfolio catalog they seem to work, but everything else throws an error sinse I upgraded to LR5!
My System:
Windows 7 Pro SP1 (fully up to date) 64-bit
Intel Core i7 CPU 950 @ 3.07GHz
Installed RAM: 12.0 GB
My Lightroom 5 Working Catalog doesn't seem to be having any problems...
This problem is frustrating enough that I may go back to LR4. I can't have my archived files compromised...

Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
Long story, short:
I had the same error message in LR5. It only happened with several images in a given import. If I deleted all of the images from the import and reimported the images, a different set of images would have the error message. The images that originally had the message would no longer have the problem. I deleted and reimported several times while observing the same behavior.
Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak). This ruled out, to me at least, that it was a software issue. I went out and purchased a new card reader and had the same problems. I tried a different card with different images and got the same problems.
After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware. I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing. Everything seemed to be good on the hardware side. After some research the Rep. asked me about my ram (memory cards). I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther. So far, I haven't had any issues.
I hope this helps,
Josef

Error message- "LR has encountered problems reading this photo" after installing LR 5.6 on new computer and retrieving all contents from old HD from external HD.

Hi-
I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to this photo". I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate. The other threads suggest there is a corruption with the file, but I don't THINK that is the case. Are there any other suggestions? If the file is corrupted, how do I find out for sure? Have I lost all my edits??
Thanks for your help and time!
sarah

Hi-
I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to this photo". I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate. The other threads suggest there is a corruption with the file, but I don't THINK that is the case. Are there any other suggestions? If the file is corrupted, how do I find out for sure? Have I lost all my edits??
Thanks for your help and time!
sarah

Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
Tony

Tony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

I am having trouble with the cache in bridge. When i open I get a message saying bridge has encountered a problem reading the cache try purging in the central cache to correct the situation. I did that but now when I try to get to the folders where my p

I am having trouble with the cache in bridge. When i open I get a message saying bridge has encountered a problem reading the cache try purging in the central cache to correct the situation. I did that but now when I try to get to the folders where my photos are stored bridge never gets to where I can work. The message appears "building criteria" and I get an endless loop on the lower left panel. How do I correct?

You correct it by leaving Bridge alone until it finishes rebuilding its cache, overnight if necessary.

Adobe presenter has encountered a problem with this presentation

I dont know what happened but I used Adobe presenter without issue on Friday, 9/21. On Monday 9/24 it seems there is an issue. When I try to save a powerpoint presentation or use the Presenter ribben I am seeing the same message, Adobe presenter has encountered a problem with this presentation.....
I have unistalled and reinstalled Presenter as well as unistalled and reinstalled Powerpoint. Nothing is working and the error message does not help. This is also happenign on my coworkers machine.
Does anyone have any suggestions?

Hi,
Can you tell us the exact version of Presenter please. You will find it in About Dialog as mentioned in above post.
I did not get your previous post. Do you mean you have installed an incorrect version (32/64bit) ? Presenter 32bit is supported on PowerPoint32bit and Presenter 64bit version on PowerPoint 64bit.
Please ensure you are following the above criteria.
Let us know if you need help in identifying it.
Regards,
Mukul

LR5 encountered problems reading this photo.

Hi,
I am working on a Macbook Pro, 8gb with 1 tb
Recently did external back up.
Mac was having issues so we ( IT guys ) did a clean install and only brought back in basics.
( I was on LR3 and PSE9 ) but we didn't bring it over as mirror copy because there were so many other items on Mac I didn't need.
I bought Mac with LR3 and PSE9 so I could not do upgrade,
I instead started the trial today, so we could merge from the external the images to Pictures. ( so it was on external in pictures and now on os-x pictures )
So LR5 brought all my catalogs in, I even got smug mug to find its catalogs. , but now I am getting ! on every image.
I have selective chosen the image from external and moved it to OS X pictures folder.
Why am I getting the ! on the images. When I right click the ! I get error, LR has encountered problems reading this file.
when I click find in file folder I get a tiff picture with a loop on top and if I click that I get this... Item “untitled-8547-Edit.tif” is used by OS X and can’t be opened.
one thing I did just notice is the date on the tiff says, Jan 24th 1984 3am 0 bytes tiff image. ( what the heck? )
now the image right beside it to the left is the image ( I can actually see ) and it looks good.
why is finder bringing up a bogus tiff ?
Thank you for your help. Need to be up and running. Need these ! gone , please help.
Diana

Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
Long story, short:
I had the same error message in LR5. It only happened with several images in a given import. If I deleted all of the images from the import and reimported the images, a different set of images would have the error message. The images that originally had the message would no longer have the problem. I deleted and reimported several times while observing the same behavior.
Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak). This ruled out, to me at least, that it was a software issue. I went out and purchased a new card reader and had the same problems. I tried a different card with different images and got the same problems.
After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware. I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing. Everything seemed to be good on the hardware side. After some research the Rep. asked me about my ram (memory cards). I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther. So far, I haven't had any issues.
I hope this helps,
Josef

Getting "Adobe RoboHelp 8 has encountered a problem..." error. Cannot open project

Windows XP / RH8 / RoboSource Control 3.1
Tried to open a project that I have not accessed for while. After clicking Yes or No to the "Get latest..." queston I get the error "Adobe RoboHelp 8 has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried repeatedly with the same results. Forum search finds several results but see nothing that matches this.
I'm thinking there may be a project file to delete that may allow me to get the project open but thought I should ask first.
Any help will be greatly appreciated.
Joe

Deleting the CPD file allowed me to open the project in RH

"LR has encountered problems reading this photo" is the message I get when I try opening my Nikon D7

I downloaded a trial version yesteday and it is not totally convincing !

We'd need more details to help, including ... exactly what is a Nikon D7? I can't find any website that mentions the existence of a Nikon D7. Perhaps that is why Lightroom is having a problem
Other information needed:
The exact error message, word for word
exactly what step (or what action) in Lightroom produces this message
the operating system
the version of Lightroom
is the photo RAW or JPG
where is this photo stored on your hard disk (the exact path and file name)

The error, "Restart Required. Lightroom has encountered a problem with its menus. Some menu commands will not work until Lightroom has been restarted" appears in Lightroom.

I updated to 5.7 a few days ago and I just now encountered this problem while importing some photos. Is this a common problem?

Hey Guy's, Thank you for the recommendations to fix his problem and I did restart my browser, etc.. and all was corrected. But, I have been with Lightroom for a while, starting with LR3. I can not remember having one problem, except for my errors, until I started with LR5 and I have some kind of problem hourly! I do not have many presets or plug-ins so I don't think that was really a problem. It crashes constantly, I can edit 4-6 photos and then it starts slowing down and I have to do a restart. It does, on occasion, jump around from the develop controls and even changes modes, crashes and sometimes I just wait it out and it will open in the print mode or slideshow! I find photos all over my computer that it sent on its own. I did download and check for malware and other viruses and none were found so I am still troubleshooting everything from my fairly new computer and everything else but I always think when they come out with a newer version to download, it will correct my problems but they only get worse.

"LR has encountered problems reading this photo"

This is the message I get when I try to open a RAW file.
The camera I am using is Nikon D700.
The file I am trying to open is on my HD.
My system is Windows 7.
I am using LR 5 that I dowloaded yesterday for Trial ( Trial Version ).
Thanks.

I recently followed the Adobe links to download the trial version of Lightroom 5 and discovered that it was downloading version 5.1 instead of the latest version which is 5.3 All releases of Lightroom 5 should support the Nikon D700 but v5.3 incorporates various fixes and improvements which may solve your current problem.
Open your copy of Lightroom and check the version by selecting "Help / About Adobe Photoshop Lightroom" from the main program menus.
If you have an earlier version then download Lightroom version 5.3 for Windows 7 from here:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5693
A list of camera models supported by the latest version of Adobe Camera Raw can be viewed here:
http://www.adobe.com/uk/products/photoshop/extend.html

Anyone who has CD import problems, read this!

If your itunes 7 is importing CDs extremely slow or freezing, see if you have music match juke box, or mmjb, on your computer. This may be interfering with itunes. I deleted music match, and now itunes is importing at 14.5x and is not freezing at all!

I uninstalled MusicMatch and it definately helped..I was able to import 2 CDs in a row. When I attempted the third one, it started to intermittantly freeze and it will not import the CD. I currently am doing the third CD and it has been 'importing' the first song for about 5 minutes now. Any other thoughts?

Sorry, Flagfox has encountered a problem. Please copy the report below and post it on our forums with a detailed explanation of what you were doing at the time so we can attempt to fix your issue. (English please) Flagfox version null (missing IPDB!)

Sorry, Flagfox has encountered a problem. Please copy the report below and post it on our forums with a detailed explanation of what you were doing at the time so we can attempt to fix your issue. (English please)
Flagfox version null (missing IPDB!)
ERROR MESSAGE: Fatal Flagfox startup error!
EXCEPTION THROWN: TypeError: ExtensionManager.getItemForID(id) is null
STACK TRACE: startup()@file:///C:/Documents%20and%20Settings/Vanessa%20Ecret/Programdata/Mozilla/Firefox/Profiles/9eyewkfc.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:40
([object ChromeWindow])@file:///C:/Documents%20and%20Settings/Vanessa%20Ecret/Programdata/Mozilla/Firefox/Profiles/9eyewkfc.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:160
Flagfox_loadForThisWindow([object Event])@chrome://flagfox/content/overlay.xul:16
BROWSER: Mozilla Firefox 3.6.6/20100625231939 (Gecko 1.9.2.6/20100625231939) using locale en-US on WINNT x86-msvc
This error and a Flagfox preferences dump has been sent to Tools -> Error Console. Please report this and any related errors so we can investigate your problem. Conversely, if you don't report this then it probably won't get fixed.
== i was update

Sorry, the Flagfox extension has encountered a problem. The following error output and a Flagfox preferences dump has been sent to Tools -> Error Console.
FLAGFOX VERSION: 4.1.x (missing IPDB!)
ERROR MESSAGE: Fatal Flagfox startup error!
EXCEPTION THROWN: TypeError: addon is null
STACK TRACE:
(null)@resource://flagfox/flagfox.jsm:70
safeCall((function (addon) {try {FlagfoxVersion = addon.version;var ip4db = addon.getResourceURI(IPv4DBfilename).QueryInterface(Components.interfaces.nsIFileURL).file;var ip6db = addon.getResourceURI(IPv6DBfilename).QueryInterface(Components.interfaces.nsIFileURL).file;ipdb.init(ip4db, ip6db);checkIPDBage();ready = true;} catch (e) {handleStartupError(e);}}),null)@resource://gre/modules/AddonManager.jsm:48
([object Object])@resource://gre/modules/AddonManager.jsm:897
AOC_callNext()@resource://gre/modules/AddonManager.jsm:118
(null)@resource://gre/modules/AddonManager.jsm:892
PL_getAddon("{1018e4d6-728f-4b20-ad56-37578a4de76b}",(function (aAddon) {if (aAddon) {safeCall(aCallback, aAddon);} else {aCaller.callNext();}}))@resource:///modules/PluginProvider.jsm:79
callProvider([object Object],"getAddonByID",null,"{1018e4d6-728f-4b20-ad56-37578a4de76b}",(function (aAddon) {if (aAddon) {safeCall(aCallback, aAddon);} else {aCaller.callNext();}}))@resource://gre/modules/AddonManager.jsm:76
([object Object],[object Object])@resource://gre/modules/AddonManager.jsm:888
AOC_callNext()@resource://gre/modules/AddonManager.jsm:124
(null)@resource://gre/modules/AddonManager.jsm:892
(null)@resource:///modules/XPIProvider.jsm:3047
([object Array])@resource:///modules/XPIProvider.jsm:4864
(0)@resource:///modules/XPIProvider.jsm:3867
BROWSER: Mozilla Firefox 7.0.1 (Gecko 7.0.1 / 20110928134238)
OS: Windows NT 6.1 (WINNT x86-msvc windows)
LOCALE: en-us content / en-us UI / en-us OS
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Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience. Error Code: c0000005 Address: 76f73ac3 I clicked on the OK button and the downloader closed. I then tried to download from the organizer. I

Photoshop Elements 12
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 75e32f71
I clicked on the OK button and the downloader closed.
I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 10 years).
I don't even have the Camera hooked up and I get this error on download. I redownloaded everything and reinstalled. I allso saw the AVI issues reported with this proble so i updated Quicktime though without the camera being hooked up when I get this error I didn't expect that to work. I tried support and they wouldn't help because I bought it in March this year. Pretty frustrating as I have re-purchased Elements about every 2 years. I think I might need a new CODEC? I had this problem on an Earlier version And I seem to remember that being the Fix but this may be something completely different

I finally found that it was missing a picture so the Catalog was "corrupted". I just deleted the picture and it started working.
I hate Adobe and their total lack of support - thanks for nothing Adobe . Also get this - they offered me to upgrade to 13.0 ( My 12.0 is only 6 months old but they still don't support it on errors. Only install errors!
I have upgrade and repurchase this product 4 times now. I will find something else next time!

Adobe Reader has encountered a problem and needs to close.

When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.

Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
>

Lightroom has encountered a problem reading this photo + error ???

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