Lightroom install failed through Creative Cloud

New install of Windows 7 and Adobe products. Photoshop CS6 installed eventually.

Thank you Alaska42. Unfortunately even with a review of your complete installation log files there was still not anything actionable as basically the only error reported is that the installation failed.
I would recommend running through the general troubleshooting steps offered in Troubleshoot system errors, freezes | Windows | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html to resolve your issue.

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I cannot install Acrobat through Creative Cloud

Hi,
I cannot install Acrobat through Creative Cloud on OSX 10.9.5. The error output is below.
I've tried:
Uninstall everything using the uninstallers
Restart
Run the CC Cleaner tool
Restart
Run sudo find . /Users/*/Library -name Adobe
Delete anything found
Runsudo find . /Library -name Adobe
Delete anything found
Restart
Reinstall
Errors as below
Can you suggest anything to allow me to install this, please?
I'm also seeing the error "The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed…", then a link to https://creative.adobe.com/addons/patches/13042?feature_set=ikyosatrqd#.VOtgbrOsU80
Thank you.
Carolyn
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {D7E3240C-5D8B-4DCE-A5BA-D020514C232F} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

Moving this discussion to the Acrobat Installation & Update Issues forum.

I have updated Lightroom to CC through Creative Cloud, but no app shows. :)

Each time I attempt to open Lightroom CC (Lightroom in the app) it just quits.

bcanepa wrote:
It just flashes and quits. I have quit, uninstalled and reinstalled Creative Cloud and there is no difference.
Reboot the computer, that worked for me.

Can I install photoshop through creative cloud on second computer?

I have creative cloud on my imac. I downloaded illustrator and photoshop on that computer. I am now trying to dowload photoshop on my macbook pro, can I do that?
Right now I dowloaded creative cloud but can't get photoshop to show up.

Gotcha, now that I have downloaded creative cloud on my macbook and it is in my top bar I want to download photoshop. When I go to download it just says it is updated.
You know of anything else I need to do?
My bad on bad wording, thanks for quick response.

Acrobat keeps crashing after installing through creative cloud and Im at a loss!

I had Acrobat installed before I purchased creative cloud and it worked fine. Ever since I installed it through creative cloud I can't get it to work. It launches, and lets me scan though a few pages with the page down and then just quits unexpectedly.
I've updated all the software as it has come through application manager. I need to be able to get into the software and edit some PDFs for a client but Im at a loss as to what it could be.
Hardware: Macbook Air 11" 1.6 Ghz 4GB ram
Mac OSX 10.7.4

Thanks Cathrine, looking forward to what you find out.
We have purged the system of all adobe files using adobe cleaner and have re-installed after fixing permissions and other minor disk issues, and then running a full course of maintenance and cleaning tasks with Oynx but still no luck.
We too have no real use for Reader, but in the moment all we needed to do was open a pdf but Reader had the same sympoms as Acrobat, thank god for Preview!

Lightroom 5.3 problems, downloading through Creative Cloud.

Lightroom 5.3 problems, downloading through Creative Cloud. Error 1624
ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid.
MSI Error message:
ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624

this is from emma at https://blogs.adobe.com/lightroomjournal/2013/12/lightroom-5-3-now-available.html
I had this same error and managed to get around it by running the .msi file that the CC app downloaded to a temp folder on my own. Steps were:
1. Find the location Adobe_Lightroom_X64.msi (in a a temp folder)
2. Run it and install (serial number was already pre-filled out)
3. Restart the CC desktop app
It then appeared as installed under ‘Your Apps’ and works as usual.

Receive error 21 when trying to install lightroom cc 2015 using creative cloud

On trying to install Lightroom CC 2015 using Creative Cloud I receive error 21. Any ideas what to do??

I have the exact same issue. I had a trial of Lightroom 5 installed, and whenever I then tried to install Lightroom CC (2015) it would fail at 42% with an error 21. Logging out and back in of CC desktop got it to install successfully and then Lightroom 5 was marked as "Start Trail" again.
Now though, whenever I try to start Lightroom CC (2015) it shows the start splash screen and then closes straight away and doesn't start. The "Continue Trial/Purchase License" screen then appears, and closing that out does nothing.
I've tried logging out and back in to CC desktop, and restarting, but neither option fixes the issue. I even tried logging out, restarting then logging back in again. Still no joy.
As a side note: Lightroom 5 in CC desktop doesn't show an uninstall option - it says "Uninstall Unavailable". Both Photoshop CC and Lightroom CC do allow for an uninstall option though.
I'm on Mac OSX 10.10.3

Why is the time remaining going up as I install adobe inDesign through creative cloud?

Why is the time remaining going up as I install adobe inDesign through creative cloud?

Downloads have built-in "checksums" (I think that's the correct term that basically check to make sure the bits of data are being downloaded correctly.
Sometimes the previous check has to redownload the previous bits. That can cause the time to go up.
Also, it may be that your bandwidth speed is slowing down or lots of others are accessing the bandwidth.
BUT if the download goes way, way up—like instead of 12 minutes, it goes to 6 hours, something's wrong with the installation.

Cannot install any apps through Creative Cloud

I can't install any apps through creative cloud. Keeps giving me an error message when I select the Apps tab - Message says "to contact Customer Support".
I'm running a virtual PC, and want to install a trial version app to see if I like it better than my current Dreamweaver 5.
Thanks,
Joe

hi Manish,
I have Parallels 8 and Windows 8 installed. The message I mentioned earlier has disappeared, and now it's saying:
"Download error. Please contact customer support."
I attached a picture of the error message. Please let me know if there's anything I can do on my end to address the problem.
Thanks!

Reinstalling Lightroom 5 from the Creative Cloud

Assistance required. I have had to delete the previously installed Lightroom 5 Creative Cloud app. however the download app tells me that Lightroom 5 is still installed . Tried restarting the computer to no avail. How do I reinstall Lightroom 5 from my Creative Cloud membership??

I had the same problem where Lightroom 5 would not reinstall from Creative Cloud.
I used the uninstallers located in the Applications/Utilities/Adobe Installers folder.
I also followed all four steps under "When you open the Creative Cloud desktop application, programs are listed as up-to-date even though they are not installed", which included "removing all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal". Still the Creative Cloud desktop application listed Lightroom 5 as up-to-date.
The it occurred to me that I have an external hard drive that I use to keep a backup of my primary drive that is on at all times. I ejected the external drive, signed out and back into Creative Cloud and bingo! the Creative Cloud desktop application allowed me to reinstall Lightroom 5. I did have to keep the external hard drive disconnected through the entire reinstall process, because when I reconnected it during the download of Lightroom 5 it again installed on my external hard drive. So I had to disconnect again, sign out and back into CC and reinstall before connecting my external hard drive again.
My problems began when I upgraded Lightroom 5 to v5.5. It seems as thought v5.5 was installed on my external hard drive, even though v5 was clearly on my primary drive (I know, because I saw the app there).
So I offer this as a possible solution to anyone still having this problem.
In my case I have a Mac running Version 10.9: "Mavericks". The backup program I use, ChronoSync, is configured to maintain an identical image that I can actually boot from in case of a primary hard drive failure.
Question: Is there a way to direct CC to install LR 5 and all other products on my primary hard drive? I see this in the forum which implies I can't. Of course in my case it is apparently confused over what my local drive is, so disregarding my preference is not working.
Why can't I install Lightroom to a custom location through the Creative Cloud?
Lightroom must be installed to your local drive and can't be installed to custom location like other Creative Cloud apps. Lightroom always installs to the default location and disregards any preference you select for a custom location. This behavior is as designed.

Lightroom 4.3 on Creative Cloud?

Any news on when LR 4.3 will be available on Creative Cloud? I don't get why it's available for normal download and not through Creative Cloud yet. Is it because the versions are different somehow?

On the Creative Cloud Apps page at https://creative.adobe.com/apps I am seeing Lightroom without the version mentioned:
The Adobe Application Manager is a bit confusing in that it lists Lightroom 4.3 for Install, not for Update. I have Lightroom 4.1 installed already:

How do I launch Lightroom 5.3 from Creative Cloud?

I downloaded and installed Lightroom 5.3 from Creative Cloud. I have been trying for 4 days to launch Lightroom. Each time I try,Adobe asks for a serial number or wants to know if I want to try Lightroom 5.3 for 30 days. I use an iMac 10.9.1.file:///Users/cawhet1/Desktop/Screen%20Shot%202014-02-18%20at%207.55.37%20PM.png.

Hi Crystal
I believe there have been a good number of similar instances affecting CC users. It’s worth checking your purchase history to ensure you are properly subscribed. Go to Adobe.com and near the top right of the page log-in to My Adobe, unless you are already logged-in; in which case it will say welcome next to your name.
Click on My Orders and this should show your latest invoicing. You can expand each section by clicking the small disclosure triangle icon to the left of each date.
Then click on My Products and Services. Under the products section, which sometimes takes a few seconds to refresh, you should find Lightroom and if you expand the details it should contain an automatically generated serial number.
The only suggestion I have is to Launch Lightroom again and if you see the trial screen click on licence this product and enter the serial number.
It should not really be necessary with a CC app but let us know if that works.

Installing AI with Creative Cloud account - still says trial.

When I try to activate my AI through my CC acct it still thinks that it is a trial version. I have an annual $49.99 CC plan, so can I use AI too?
Thank you.

Thanks for the tip, but I still can't find where to resolve this problem.
Is there a specific link within the page you mention?
2014-10-16 16:25 GMT-07:00 Jeff A Wright <[email protected]>:
Adobe Community <https://forums.adobe.com/?et=watches.email.thread> Installing
AI with Creative Cloud account - still says trial.
reply from Jeff A Wright
<https://forums.adobe.com/people/JeffAWright?et=watches.email.thread>
in Trial Download & Install - View the full discussion
<https://forums.adobe.com/message/6838002?et=watches.email.thread#6838002>

Im trying to download muse through creative cloud using Windows 7

Hi there
everytime I try to download muse through creative cloud i get an error message that it won't download because the download manager/file may be corrupt. I've tried redownloading the adobe manager but still having probs. and I've tried turning off the virus protection in case its interferring. Nothing's helping. Hope u can assist.
tks
a

Are your problems only limited to Muse or are you unable to download and install other Adobe applications through the Adobe Application Manager?

Photoshop not visible through Creative Cloud?

I have a previous version of Photoshop C6 and bought a creative Cloud account to access current C6 content/updates. I do not see any other C6 installed on my Mac Mavericks 10.9.4 through Creative Cloud other then the previous installed C6! Am I simply duplicating the software? The reason I have purchased Creative Cloud subscription is to access new content also I have few issues with HDR toning and ruler for example which I can not rectify on my original version. What am I doing wrong with the Creative Cloud or worth just cancelling subscription? Your assistance will be appreciated?

Have you checked for program updates from within CS6, or checked the manual update page?
All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

Lightroom install failed through Creative Cloud

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