Lightroom installation issue: Exit Code 7

When trying to install I get this error code:
Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
Any suggestions?
Thank you,
Tifani

Try http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Which operating system?

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    00:00.000: ====================================================================
    00:00.063: Started: 2014/05/29 (Y/M/D) 16:48:19.266 (local)
    00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.125: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
    00:00.156: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.203: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
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    00:00.344: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.359: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.390: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.671: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
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    00:00.796: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
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    00:03.900: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.17514 >= 6.1.7601.17727 (False)
    00:03.932: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7600.16385 >= 6.1.7601.17617 (False)
    00:03.963: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.17514 >= 6.1.7601.17888 (False)
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    00:04.010: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.17514 >= 6.1.7601.18010 (False)
    00:04.056: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.17514 >= 6.1.7601.18254 (False)
    00:04.119: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7600.16385 >= 6.1.7601.18247 (False)
    00:07.052: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.083: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.114: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:07.130: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.145: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.176: INFO:    A local copy of the KB2670838 installation package has been copied to KB2670838_amd64.CAB.
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    00:07.223: INFO:    IE Setup prerequisite package for KB2639308 included: C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab
    00:07.239: INFO:    A local copy of the KB2639308 installation package has been copied to KB2639308_amd64.CAB.
    00:07.270: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.286: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.317: INFO:    A local copy of the KB2533623 installation package has been copied to KB2533623_amd64.MSU.
    00:07.348: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.364: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.395: INFO:    A local copy of the KB2731771 installation package has been copied to KB2731771_amd64.CAB.
    00:07.410: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.442: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.473: INFO:    A local copy of the KB2729094 installation package has been copied to KB2729094_amd64.MSU.
    00:07.488: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.520: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.535: INFO:    A local copy of the KB2786081 installation package has been copied to KB2786081_amd64.CAB.
    00:07.566: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.613: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.629: INFO:    A local copy of the KB2888049 installation package has been copied to KB2888049_amd64.MSU.
    00:07.691: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.800: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.832: INFO:    A local copy of the KB2882822 installation package has been copied to KB2882822_amd64.MSU.
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    00:07.894: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
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    00:38.049: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:38.080: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab /quiet /norestart
    02:22.117: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    02:22.164: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab /quiet /norestart
    02:59.199: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    02:59.230: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab /quiet /norestart
    03:38.074: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    03:38.121: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab /quiet /norestart
    04:24.765: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:24.796: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab /quiet /norestart
    04:56.652: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:56.683: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab /quiet /norestart
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    05:02.003: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab /quiet /norestart
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    05:38.179: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab /quiet /norestart
    06:22.702: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
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    06:22.796: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
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    08:41.964: INFO:    Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en.msu
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    09:32.789: INFO:    Preparing to install IE-Spelling-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    09:32.820: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab /quiet /norestart
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    09:49.388: INFO:    Preparing to install IE-Hyphenation-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
    09:49.419: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab /quiet /norestart
    10:05.565: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    10:05.581: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
    10:05.596: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    10:05.752: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    10:05.799: INFO:    Verifying that the Internet Explorer Optional Component is enabled.
    10:05.893: INFO:    Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
    10:05.986: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1299F.tmp
    10:06.033: INFO:    Unable to remove directory C:\Windows\TEMP\IE1299F.tmp, marking for deletion on reboot.
    10:06.095: INFO:    Released Internet Explorer Installer Mutex
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    00:00.047: Started: 2015/04/08 (Y/M/D) 16:31:22.090 (local)
    00:00.063: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.078: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.094: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.125: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.141: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.156: INFO:    ...and 11.1.0.0...
    00:00.172: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.203: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.250: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.297: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.312: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.328: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.702: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.936: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Spelling_en.msu.
    00:01.092: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:01.155: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Hyphenation_en.msu.
    00:01.233: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
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    00:05.632: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
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    00:06.194: INFO:    Windows 7 operating system detected.
    00:06.225: INFO:    Service pack major: 1
    00:06.240: INFO:    Service pack minor: 0
    00:06.256: INFO:    Service pack name:  Service Pack 1
    00:06.443: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:06.490: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:06.537: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:06.615: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:06.662: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:06.677: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:06.693: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.833: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.974: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:33.509: INFO:    Waiting for 0 prerequisite downloads.
    03:00.993: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:01.180: INFO:    Waiting for 0 language pack downloads.
    03:01.195: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    03:01.273: INFO:    No reboot logic message NrApiStart(0), lParam=0x00531188 returned 0x00000000.
    03:02.412: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:02.459: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:02.475: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab
    03:02.521: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:29.556: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:29.619: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:29.634: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:29.650: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:29.759: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:29.775: INFO:    Waiting for Active Setup to complete.
    03:29.806: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    03:29.837: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:29.853: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:29.900: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AD8.tmp
    03:29.962: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AD8.tmp, marking for deletion on reboot.
    03:30.040: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.109: Started: 2015/04/08 (Y/M/D) 16:52:25.541 (local)
    00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.219: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.328: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.375: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.421: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.484: INFO:    ...and 11.1.0.0...
    00:00.546: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.640: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.718: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.796: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.874: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.936: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:03.916: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:03.994: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Spelling_en.msu.
    00:04.010: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:04.041: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Hyphenation_en.msu.
    00:04.056: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:04.883: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:06.272: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:06.412: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1C0CE.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C0CE.tmp\IE11-support\HardwareBlockingList.xml"
    00:07.052: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:07.067: INFO:    Hardware support check succeeded. Installation will continue.
    00:07.083: INFO:    Windows 7 operating system detected.
    00:07.098: INFO:    Service pack major: 1
    00:07.114: INFO:    Service pack minor: 0
    00:07.145: INFO:    Service pack name:  Service Pack 1
    00:07.176: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:07.208: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:07.223: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:07.254: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:07.301: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:07.317: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:07.332: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:07.410: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:07.473: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:30.140: INFO:    Waiting for 0 prerequisite downloads.
    00:32.277: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:32.339: INFO:    Waiting for 0 language pack downloads.
    00:32.355: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    00:32.417: INFO:    No reboot logic message NrApiStart(0), lParam=0x00351188 returned 0x00000000.
    00:33.119: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:33.197: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:33.213: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab
    00:33.244: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    00:52.370: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:52.401: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:52.417: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:52.463: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:52.573: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:52.744: INFO:    Waiting for Active Setup to complete.
    00:52.900: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:53.009: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:53.072: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:53.150: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C0CE.tmp
    00:53.290: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C0CE.tmp, marking for deletion on reboot.
    00:53.353: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.031: Started: 2015/04/08 (Y/M/D) 17:01:40.023 (local)
    00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.093: Command line: IE11-Windows6.1-x64-en-us.exe
    00:00.109: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.140: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.171: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.218: INFO:    ...and 11.1.0.0...
    00:00.249: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.280: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.296: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.312: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.343: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.358: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.826: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.889: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Spelling_en.msu.
    00:00.951: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.982: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Hyphenation_en.msu.
    00:01.014: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.199: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:03.837: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:04.258: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AF41.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AF41.tmp\IE11-support\HardwareBlockingList.xml"
    00:05.335: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:05.351: INFO:    Hardware support check succeeded. Installation will continue.
    00:05.382: INFO:    Windows 7 operating system detected.
    00:05.413: INFO:    Service pack major: 1
    00:05.475: INFO:    Service pack minor: 0
    00:05.507: INFO:    Service pack name:  Service Pack 1
    00:05.663: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:05.694: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:05.741: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:05.803: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:05.850: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:05.865: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:05.897: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.037: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.146: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:31.699: INFO:    Waiting for 0 prerequisite downloads.
    02:45.501: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    02:45.548: INFO:    Waiting for 0 language pack downloads.
    02:45.579: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    02:45.642: INFO:    No reboot logic message NrApiStart(0), lParam=0x003d2b10 returned 0x00000000.
    02:46.921: INFO:    No reboot logic message NrApiScan(1), lParam=0x80070005 returned 0x00000000.
    02:46.999: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    02:47.030: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab
    02:47.061: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:06.842: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:06.858: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:06.889: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:07.092: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:07.653: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:07.778: INFO:    Waiting for Active Setup to complete.
    03:07.981: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:14.705: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:14.767: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AF41.tmp
    03:14.861: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AF41.tmp, marking for deletion on reboot.
    03:14.923: INFO:    Released Internet Explorer Installer Mutex

    Hi,
    We hope your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.
    I am looking to your log find that it's trying to launch DISM from c:\windows\SysNative. You might try build a symbolic link from c:\windows\system32 (where DISM lives) to the non-existent path c:\windows\SysNative. Then check the issue again.
    To build a symbolic link, try workaround as Brian's reply to this thread.
     http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9
    Regards,
    D. Wu
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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  • IE 11 Neutral package installation failed (exit code = 0x800f081e (2148468766)).

    Hi,
    We are upgrading to IE11 on Windows 7 SP1(IE 8 or IE 9 installed.)Many of the machine am getting below error.
    Please help me to resolve the issue asap.
    00:53.180: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
    00:53.212: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    00:55.489: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    00:55.521: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    00:55.552: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:55.583: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:55.614: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:55.661: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:55.708: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    01:00.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    01:00.887: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
    01:00.934: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
    01:01.027: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
    00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
    00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.514: INFO:    Previous version of Internet Explorer: 9.0.8112.16520
    00:00.561: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.624: INFO:    ...and 11.1.0.0...
    00:00.702: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.795: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:01.014: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:01.185: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:07.254: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:07.394: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
    00:07.519: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:07.597: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
    00:07.691: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:09.126: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
    00:09.906: INFO:    Hardware support check succeeded. Installation will continue.
    00:10.015: INFO:    Windows 7 operating system detected.
    00:10.077: INFO:    Service pack major: 1
    00:10.155: INFO:    Service pack minor: 0
    00:10.233: INFO:    Service pack name:  Service Pack 1
    00:10.343: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:10.545: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:10.670: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:10.764: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:10.857: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:10.920: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:11.045: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:11.201: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:14.539: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.648: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.679: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:14.742: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
    00:14.820: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
    00:14.898: INFO:    Waiting for 1 prerequisite downloads.
    00:14.976: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
    00:15.163: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p

    Hi,
    As per log all update installed fine and find the below log file..We are deploying IE package via SCCM deployment tool.We are not using any WSUS server.Downloaded setup.exe from Microsoft website and installing silently IE11-Windows6.1-x64-en-us.exe /passive
    /quiet /norestart
    00:50.139: INFO:    Download for KB2834140 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=303935 -> KB2834140_amd64.MSU.
    00:50.170: INFO:    Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258385 -> KB2729094_amd64.MSU.
    00:50.217: INFO:    Waiting for 2 prerequisite downloads.
    01:05.567: INFO:    Prerequisite download processes have completed. Starting Installation of 2 prerequisites.
    01:05.770: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\KB2834140\Windows6.1-KB2834140-v2-x64.cab /quiet /norestart
    01:50.308: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    01:50.823: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\KB2729094\Windows6.1-KB2729094-v2-x64.cab /quiet /norestart
    02:57.685: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    03:33.628: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:33.706: INFO:    Waiting for 0 language pack downloads.
    03:33.721: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    03:33.799: INFO:    No reboot logic message NrApiStart(0), lParam=0x00362bc0 returned 0x00000000.
    03:35.734: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:35.812: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:35.827: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE17C40.tmp\IE11-neutral.Downloaded.cab
    03:35.952: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    04:03.845: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE17C40.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    04:04.251: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    04:04.313: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    04:04.391: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    04:04.563: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    04:04.656: INFO:    Waiting for Active Setup to complete.
    04:04.734: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    04:04.797: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    04:04.875: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    04:05.327: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    04:10.428: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    04:10.569: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036
    04:10.662: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
    04:10.787: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup3.sqm" with error: 2147500036
    04:10.850: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup4.sqm" with error: 2147500036
    04:10.943: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup5.sqm" with error: 2147500036
    04:11.021: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup6.sqm" with error: 2147500036
    04:11.099: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup7.sqm" with error: 2147500036
    04:11.177: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup8.sqm" with error: 2147500036
    04:11.318: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup9.sqm" with error: 2147500036
    04:11.427: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE17C40.tmp
    04:12.145: INFO:    Unable to remove directory C:\Windows\TEMP\IE17C40.tmp, marking for deletion on reboot.
    04:12.410: INFO:    Released Internet Explorer Installer Mutex

  • INSTALLATION ERROR: Exit Code: 6

    When installing PS CS6 on PC with Windows 7 Ultimate Svc Pack1, 18 GB RAM, Intel i7CPU, received INSTALLATION ERROR: Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DW050 ... WARNING: DF029, DF054 ...
    ------------- Summary ------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    ----- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ---- Payload: {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148 -----------
    ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\****\Downloads\CS6
    Photoshop_13_LS16\Adobe CS6\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", 
    >>>>>>Did that. Ran AV and registry clean software then re-ran vcredist_x64.exe with NO antiviral software running (repeated in safe boot and clean boot) and got through the install, with this message:
    ..........Microsoft Visual C++ 2008 Redistributable Setup...................
    Error 1935.An error ocurred during the installation of assembly
    'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorAr chitecture="amd64",type="win32". Please refer to Help and Support for more information. HRESULT: 0x80070422...........
    or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com
    ----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\NuevaStd-BoldCond.otf'(Seq 58)
    ERROR: DF012: Unable to find file(Seq 58)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    +++++++++++++++++++++++
    PS32bit opens/works just fine.
    PS64bit opens with error message (need to cancel them 6-22 times) Runtime error R6034 but otherwise seems to run normally.
    From Microsoft, downloaded file vcredist_x64.exe and ran it. Got error message that there was no free space on my CD drive...Really?!
    Any other ideas?
    Thanks, Joan

    Please start with running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to automatically review your installation logs and attempt to locate a solution.
    Alternately you can follow the steps listed at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html to manually review your installation log.

  • IE11 Neutral package installation failed (exit code = 0x800f081e (2148468766)).

    00:53.180: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
    00:53.212: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    00:55.489: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    00:55.521: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    00:55.552: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:55.583: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:55.614: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:55.661: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:55.708: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:55.739: INFO:    Scheduling upload to IE SQM server:
    01:00.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    01:00.887: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
    01:00.934: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
    01:01.027: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
    00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
    00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.514: INFO:    Previous version of Internet Explorer: 9.0.8112.16520
    00:00.561: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.624: INFO:    ...and 11.1.0.0...
    00:00.702: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.795: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:01.014: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:01.185: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:07.254: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:07.394: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
    00:07.519: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:07.597: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
    00:07.691: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:09.126: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
    00:09.906: INFO:    Hardware support check succeeded. Installation will continue.
    00:10.015: INFO:    Windows 7 operating system detected.
    00:10.077: INFO:    Service pack major: 1
    00:10.155: INFO:    Service pack minor: 0
    00:10.233: INFO:    Service pack name:  Service Pack 1
    00:10.343: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:10.545: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:10.670: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:10.764: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:10.857: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:10.920: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:11.045: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:11.201: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:14.539: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.648: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.679: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:14.742: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
    00:14.820: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
    00:14.898: INFO:    Waiting for 1 prerequisite downloads.
    00:14.976: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
    00:15.163: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p

    00:53.180: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
    00:53.212: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    00:55.489: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
    00:55.521: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
    00:55.552: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:55.583: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:55.614: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:55.661: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:55.708: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:55.739: INFO:    Scheduling upload to IE SQM server:
    01:00.793: ERROR:   SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
    01:00.887: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
    01:00.934: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
    01:01.027: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
    00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
    00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.514: INFO:    Previous version of Internet Explorer: 9.0.8112.16520
    00:00.561: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.624: INFO:    ...and 11.1.0.0...
    00:00.702: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.795: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.873: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.936: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:01.014: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:01.185: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:07.254: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:07.394: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
    00:07.519: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:07.597: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
    00:07.691: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:09.126: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
    00:09.906: INFO:    Hardware support check succeeded. Installation will continue.
    00:10.015: INFO:    Windows 7 operating system detected.
    00:10.077: INFO:    Service pack major: 1
    00:10.155: INFO:    Service pack minor: 0
    00:10.233: INFO:    Service pack name:  Service Pack 1
    00:10.343: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:10.545: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:10.670: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:10.764: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:10.857: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:10.920: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:11.045: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:11.201: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:14.539: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.648: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
    00:14.679: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:14.742: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
    00:14.820: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
    00:14.898: INFO:    Waiting for 1 prerequisite downloads.
    00:14.976: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
    00:15.163: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p

  • Adobe Air Installation Problem Exit Code 7

    I know this issue has been posted before but the solutions in those discussions (Windows Installer Cleanup or Microsoft FixIt Uninstall-Install) do not work. I am in an Enterprise environment and need to get Air updated on all of our computers.
    Even logged on as Administrator here is the Install.log contents:
    [2015-02-12:09:27:51] Runtime Installer begin with version 16.0.0.273 on Windows 7 x86
    [2015-02-12:09:27:51] Commandline is:
    [2015-02-12:09:27:51] No installed runtime detected
    [2015-02-12:09:27:54] Relaunching with elevation
    [2015-02-12:09:27:54] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\airc310.tmp\adobe air installer.exe -ei
    [2015-02-12:09:27:54] Runtime Installer begin with version 16.0.0.273 on Windows 7 x86
    [2015-02-12:09:27:54] Commandline is: -stdio \\.\pipe\AIR_5640_0 -ei
    [2015-02-12:09:27:54] No installed runtime detected
    [2015-02-12:09:27:55] Starting silent runtime install. Installing runtime version 16.0.0.273
    [2015-02-12:09:27:55] Installing msi at c:\users\admini~1\appdata\local\temp\airc310.tmp\setup.msi with guid {7B77622E-DE90-48EA-B2C7-227B1DE58A01}
    [2015-02-12:09:27:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2015-02-12:09:27:56] Rolling back install of c:\users\admini~1\appdata\local\temp\airc310.tmp\setup.msi
    [2015-02-12:09:27:56] Rollback complete
    [2015-02-12:09:27:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2015-02-12:09:27:56] Runtime Installer end with exit code 7

    Looking at the event viewer Windows Logs/Application log, a registry key cannot be accessed during the install of 16.x . If I am able to set permissions on that key another registry cannot be accessed which halts the installation. I have been through several keys already and it just continues, another registry key cannot be accessed. "Unable to display current owner" and Access Denied when you try to set the owner. Is this a problem caused by Microsoft or Adobe? This is occurring running either under administrator or an account in the administrator's group.

  • DQS installation fails: Exit code 255

    Hello, I am having a heck of a time installing DQS.   I have tried installing from command, from specific Instance directory, etc.  No matter what method , the below error is thrown.  Also, There are no system restrictions, elevated prompt
    issues, etc. at play, so those rudimentary causes can be ruled out.  
    Environment:
    Virtual Machine running on HyperV
    Clean/New installation of OS and SQL
    Server 2008 R2 SP1 Datacenter Edition
    SQL Server 2012 Developer Edition - I have applied CU1 hotfix but that did not help.  Hotfix location = http://support.microsoft.com/kb/2679368
    -------------------ERROR during install-----------------------
    [8/24/2012 11:01:54 AM] Executing action: Create data quality schema.
    [8/24/2012 11:01:54 AM] Script: 'recreate_schema.bat BISQL12 DQS SQL_Lat
    n1_General_CP1_CI_AS'
    [8/24/2012 11:01:54 AM]
    [8/24/2012 11:01:54 AM] ! was unexpected at this time.
    [8/24/2012 11:01:54 AM]
    [8/24/2012 11:01:54 AM] Script process returned unexpected exit code: '255'.
    [8/24/2012 11:01:54 AM] Action 'Create data quality schema' finished with error
    , aborting installation.
    [8/24/2012 11:01:54 AM] Starting installation rollback...
    [8/24/2012 11:01:54 AM] Installation rollback completed successfully.
    [8/24/2012 11:01:54 AM] DQS Installer finished with errors. Please see installa
    ion log file at C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL
    Log\DQS_install.log
    Looking at the 'recreate_schema.bat' file, I see that it attempts to create the DQS databases by calling create_databases.sql.  If I try to manually execute that script through SSMS, it fails as well.  It throws errors such as....
    Msg 102, Level 15, State 1, Line 31
    Incorrect syntax near ':'.
    :r db\drop_dq_databases.sql
    ---- and ------
    Msg 102, Level 15, State 1, Line 1
    Incorrect syntax near '$'.
     CREATE DATABASE [$(DQS_DB)] COLLATE $(DQS_COLLATION)
    I am at a loss.  Any thoughts?
    Thank you in advance!

    net helpmsg 255 shows the error means something cryptic... The extended attributes are inconsistent.
    1. Is your computer in US English, or is it set to another locale?
    2. Is there any command interpreters / command shells installed? I saw a wierd problem like this on the forum when someone had a command shell system installed that overrode the Windows default cmd with some add-ins.
    3. If I recall, one of the first things the .bat file does is to use SQLCMD to run the .sql scripts. Do you have SQLCMD on the box? I think it is under C:\Program Files\Microsoft SQL Server\110\Tools\Binn\sqlcmd.exe
    Is there any older instance of SQL installed? The reason I ask is that if the older version is in the PATH environment variable, it might be picking up the wrong SQLCMD and getting an error because of that. You could search the hard drive to be sure.
    Try to change the PATH for the command prompt session to only include the right folder
    SET PATH=C:\Program Files\Microsoft SQL Server\110\Tools\Binn
    If you have an MSDN subscription, you can also open up a ticket with our support team for assistance, see my signature to get started.
    Thanks, Jason
    Didn't get enough help here? Submit a case with the Microsoft Customer Support team for deeper investigation - http://support.microsoft.com/select/default.aspx?target=assistance

  • Microsoft Project 2013 Installation failure Exit code 259

    Hello guys,
    I encountered an issue regarding the Project 2013 installation.  It always gives the Exit code 259. I checked the meaning of 259, it means
    No more data is available.
    Does any body see the same/similare problem?
    I also seeking a parameter which could allow me to create the log for Project2013 installation, thus maybe some helpful infor could be provided in the log. The source files is as below,
    Any help is appreciated.
    Ethan.

    Project? It looks like it's a folder for Visio 2013. Maybe you have upload the wrong screenshot?
    And what's the files like Passive.MSP and Passive_orig.MSP?
    Also check if there are other files in the updates folder, if they didn't create anything, just empty the
    updates folder (back up first), and try to run setup again.
    Meanwhile, by default, Office (Project) will create log files in the \Temp folder during setup. The log files have names that are similar to
    SetupExe(201304251107012350).log
    Other than that, we can also use the Process Monitor to capture the real time info during the setup:
    http://technet.microsoft.com/en-US/sysinternals/bb896645.aspx
    Max Meng
    TechNet Community Support

  • Adobe Flash CS5 Installation: Error, Exit Code: 7

    So I was installing Adobe Flash CS5 and ended up with this error.
    I've been looking around the forums, and trying several things, but nothing seems to be working. I uninstalled Flash CS4, and used the Adobe CS5 Cleaner Tool.
    Help and guidance would be much appreciated.
    ~Thank You~
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 58 error(s), 59 warning(s)
    WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
    WARNING: OS requirements not met for {6E505C8F-2896-11DF-9B64-0013724DD917}
    WARNING: OS requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}
    WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Payload {1D809D80-28A4-11DF-A816-0024E8692489} has an action "install" but no resultState
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe Flash Player 10 Plugin: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
    ERROR:  - Adobe BrowserLab CS Live: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - CSXS Story Extension: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Adobe Flash Player 10 ActiveX: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AIR2 For Adobe Flash Pro_AIR2_Flash11-en_US: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - DynamiclinkSupport: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Adobe Flash CS5: Failed due to Language Pack installation failure
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Pixel Bender Toolkit: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Players For Adobe Flash Pro: Install failed
    ERROR:  - AdobeJRE: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - TLF For Adobe Flash Pro: Install failed
    ERROR:  - Adobe AIR: Install failed

    May I know the Windows version you are using? If possible copy the latest installation log file from C: Program files\Common Files\Adobe\Installer folder.

  • Creative Suite 5 installation Error - Exit Code 7

    Just got a new PC with Windows 7 Enterprise.  When trying to install Creative Suite 5, I get an Exit Code 7 error and the details stating that the system does not meet minimum specs, which I'm sure is not accurate....see below.  Thanks for the help.
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 134 error(s), 150 warning(s)
    WARNING: OS requirements not met for {626B3D60-A661-4444-AAF5-6C75E55936E8}
    WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
    WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
    WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
    WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
    WARNING: OS requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
    WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
    WARNING: OS requirements not met for {ABDC1F61-2C50-4BB1-ACDA-66D412D72582}
    WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
    WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
    WARNING: OS requirements not met for {CBE4F6C3-788E-4CAC-BA25-26FE39A3BC8C}
    WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
    WARNING: OS requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}
    WARNING: OS requirements not met for {D8465547-5D5B-4856-A93A-8AC0A05C5D4D}
    WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
    WARNING: OS requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}
    WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
    WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure

    Have you ensured you're installing the Mac installation disc and not the Windows disc -- and that you're installing from the program installation disc and not the content installation disc?

  • Installation Error: Exit Code 7 on macOS10.6.8

    I downloaded Adobe Premiere Elements from the online store today,
    and cannot install the software on my mac os 10.6.8
    I get the following errors:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 16 error(s), 5 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
    ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
    ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
    ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
    ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
    ERROR: The following payload errors were found during install:
    ERROR:  - PreMacContentInstaller_LangPacken_US: Install failed
    ERROR:  - Presets: Failed due to Language Pack installation failure
    ERROR:  - HD_LangPackHDOther: Install failed
    ERROR:  - Common_LangPackCommonOther: Install failed
    ERROR:  - SD: Failed due to Language Pack installation failure
    ERROR:  - Common: Failed due to Language Pack installation failure
    ERROR:  - Presets_LangPackPresetsOther: Install failed
    ERROR:  - SD_LangPackSDOther: Install failed
    ERROR:  - HD: Failed due to Language Pack installation failure
    ERROR:  - PreMacContentInstaller: Failed due to Language Pack installation failure
    I've searced google throroughly and cannot find a solution.
    I would very much appreciate some help.
    Thank you in advance.

    Have you ensured you're installing the Mac installation disc and not the Windows disc -- and that you're installing from the program installation disc and not the content installation disc?

  • Installation failed exit code 34 error DW051

    Exit Code: 34
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW051 ...
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {CFA46C39-C539-4BE9-9364-495003C714AD} CoreTech Adobe SwitchBoard 2.0 2.0 has changed.
    FATAL: Payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.98.0' information not found in Media_db.

    A classic:
    Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
    Mylenium

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